# Livingdocs: Publishing has never been easier - Full Content ## Livingdocs Home URL: /de/ Livingdocs Home Publizieren war noch nie so einfach Managed Cloud Service API-first-Architektur Für Skalierung gebaut Enterprise Security Vollständige Observability Headless by Design Livingdocs ist ein intuitives und leistungsstarkes Betriebssystem für Verlage, das Transformation in Redaktionen vorantreibt, indem es zukunftssichere Technologie mit marktspezifischen Funktionen verbindet. Der Article Editor ist das Herzstück von Livingdocs. Er kombiniert intuitives WYSIWYG-Editing mit Drag-&-Drop-Funktionalität, umfassenden Kollaborationstools und mobiler Unterstützung für ein nahtloses, inhaltsfokussiertes Benutzererlebnis, unabhängig vom Standort. Das Modul Assistants and Automation integriert intelligente Plug-ins in den Livingdocs-Redaktionsprozess, die automatisierte Aufgaben wie Textzusammenfassungen oder Headline-Optimierung übernehmen. Das Modul Digital Edition ermöglicht die effiziente Erstellung und Verwaltung abgeschlossener digitaler Produkte mit integrierter Planungsunterstützung und bietet eine vollständige Auslieferungsinfrastruktur für verschiedene Endgeräte. Die Editorial Workflows ermöglichen es Redaktionen, ihre Inhalte zu planen, zu priorisieren und zu verwalten. Das Livingdocs-Modul Image Agency ermöglicht den automatischen Echtzeit-Import von Agenturbildern mit leistungsstarken Suchfunktionen, intelligenten Löschroutinen und umfassendem Nutzungs-Tracking für effizientes Bildmanagement. Das Livingdocs Media Center fungiert als zentrale Anlaufstelle für alle digitalen Assets mit umfassenden Funktionen zur Organisation und Verwaltung von Metadaten sowie intuitiven Bildbearbeitungstools und flexiblen Upload-Optionen für optimierte redaktionelle Workflows. Das Livingdocs-Modul News Agency ermöglicht die Echtzeit-Integration von Textagenturen mit konfigurierbaren Recherche- und Kopierfunktionen für optimale Unterstützung redaktioneller Workflows bei der Nutzung von Agenturmaterial. Livingdocs' Page Management bietet umfassende Tools für die effiziente Erstellung und Verwaltung von Webseiten durch eine Kombination ausgereifter Funktionen für sowohl hochgradig manuelle Kuration als auch algorithmische Seitenbereiche. Das Livingdocs-Modul Print Connect vereint digitale und Print-Inhalte durch spezialisierte Funktionen, Änderungsverfolgung, Produktions-Dashboards und flexible Exporte in führende Drucksysteme. Der Livingdocs Ticker ermöglicht Redaktionsteams die Live-Berichterstattung über Ereignisse mit allen Funktionen des Article Editors und individuell bearbeitbaren Einträgen für nahtlose Teamzusammenarbeit. Der Article Editor ist das Herzstück von Livingdocs. Er kombiniert intuitives WYSIWYG-Editing mit Drag-&-Drop-Funktionalität, umfassenden Kollaborationstools und mobiler Unterstützung für ein nahtloses, inhaltsfokussiertes Benutzererlebnis, unabhängig vom Standort. Vollständig betrieben von unserem Team auf Kubernetes in Azure, mit sechs Releases pro Jahr, 24x7-SLA und einer dedizierten Staging-Umgebung. Kein Infrastrukturaufwand auf Ihrer Seite. Aufgebaut auf Node.js, PostgreSQL, Elasticsearch und Redis, mit einer REST API und ereignisgesteuerten Webhooks, die sich nahtlos in Ihr bestehendes Publishing-Ökosystem integrieren. Horizontal skalierbar mit isolierten Umgebungen pro Kunde. Bewährt in der Produktion bei grossen Verlagen, die Millionen von Artikeln und Assets ohne Kompromisse verarbeiten. SSO, OAuth, granulare API-Tokens und isolierte Umgebungen pro Kunde. Gehostet in Azure Deutschland mit strikter Datenresidenz, regelmässigen Penetrationstests und kontinuierlicher Schwachstellenüberwachung. Ein umfassender Stack auf Basis von OpenTelemetry, Prometheus und Grafana bietet vollständige Transparenz über die Plattform-Performance und gewährleistet jederzeit stabile und effiziente redaktionelle Abläufe. Livingdocs speichert Inhalte in einem strukturierten, anpassbaren Format, das Redaktion von Auslieferung entkoppelt. Redakteur:innen arbeiten in einer vertrauten WYSIWYG-Umgebung, während Entwickler:innen die volle Kontrolle darüber behalten, wie und wo Inhalte veröffentlicht werden. --- ## Livingdocs Blog URL: /de/blog/ Livingdocs Blog Livingdocs Blog Wir führen den Livingdocs Blog zur Zeit nur auf Englisch. --- ## Datenschutz URL: /de/datenschutz/ Datenschutz Livingdocs Welche Arten von personenbezogenen Daten erfassen wir? Nutzung unserer Webseiten und E-Mails Was ist der Zweck und die rechtliche Grundlage für die Verarbeitung Ihrer persönlichen Daten? Wir verarbeiten Ihre personenbezogenen Daten auf der Grundlage der folgenden Rechtsgrundlagen Wir verarbeiten Ihre personenbezogenen Daten für die folgenden Zwecke An wen geben wir Ihre persönlichen Daten weiter? Wie lange bewahren wir Ihre persönlichen Daten auf? Wie schützen wir Ihre persönlichen Daten? Was sind Ihre Datenschutzrechte und wie können Sie diese ausüben? Sie haben das Recht dazu Livingdocs AG hält sich an hohe Datenschutz-Standards bei der Erhebung und Verarbeitung personenbezogener Daten. Wir sammeln, speichern und verarbeiten Ihre personenbezogenen Daten nur nach dem Schweizerischen Bundesgesetz über den Datenschutz (DSG), der Europäischen Allgemeinen Datenschutzrichtlinie (DSGVO) und den nachstehend aufgeführten Richtlinien. Diese Datenschutzrichtlinie erklärt, welche Informationen Livingdocs und die damit verbundenen Dienste über ihre Benutzer sammelt und was wir mit diesen Informationen machen. Diese Datenschutzrichtlinie bezieht sich auf die Informationen, die wir durch Ihre Nutzung der livingdocs.io-Dienste bekommen oder wenn Sie anderweitig mit Livingdocs AG interagieren. Wenn wir über persönliche Daten sprechen, meinen wir damit alle Informationen, die sich auf eine identifizierbare natürliche Person beziehen. Bitte beachten Sie, dass wir diese Datenschutzerklärung von Zeit zu Zeit ändern können. Für die Zwecke dieser Datenschutzrichtlinie ist der Inhaber Ihrer persönlichen DatenLivingdocs AGCHE-342.276.153Tellstrasse 318004 ZürichSchweizT +41 44 291 93 50contact@livingdocs.iolivingdocs.io Für die EU haben wir folgende Vertretung beauftragtVGS Datenschutzpartner UGAm Kaiserkai 6920457 HamburgDeutschlandinfo@datenschutzpartner.eu Kontakt DatenschutzBei Livingdocs AG wurde folgende Person zum Datenschutz-Beauftragten ernanntRalph MeierLivingdocs AGTellstrasse 318004 ZürichSchweizralph@livingdocs.io Livingdocs AG wird je nach Produkt oder Dienstleistung, die wir Ihnen zur Verfügung stellen, personenbezogene Daten über Sie erheben und verarbeiten: — Die IP-Adresse ist anonymisiert, d.h. wir können nicht feststellen, woher Sie kommen oder Ihre Livingdocs-Websitenutzung mit anderen von uns gespeicherten Daten in Verbindung bringen. — E-Mail Adresse und manchmal Name. — Bitte beachten Sie, dass wir ohne diese persönlichen Daten möglicherweise nicht in der Lage sind, Ihnen unsere Produkte und Dienstleistungen anzubieten. Wenn Sie unsere Webseiten besuchen, können wir in Ihrem Browser sogenannte «Cookies» ablegen, um das bestmögliche Funktionieren unserer Webseiten zu unterstützen. Cookies enthalten keine Informationen, mit denen man einen Benutzer direkt identifizieren könnte. Sie können die Verwendung von Cookies ablehnen, indem Sie die entsprechenden Einstellungen in Ihrem Browser vornehmen. Beachten Sie jedoch, dass dies Ihre Erfahrung mit unseren Webseiten beeinträchtigen kann. Weitere Informationen zu Cookies, einschließlich der Verwaltung, Ablehnung und Löschung von Cookies, finden Sie unter www.allaboutcookies.org. Unsere Webseiten benutzen Google Analytics, einem Dienst von Google Inc., der darüber berichtet auf welche Weise unsere Webseiten genutzt werden. Google Analytics platziert dazu kleine Textdateien («Cookies») auf Ihrem Computer oder anderen Geräten. Die Cookies sammeln Informationen über die Anzahl der Besucher auf den Webseiten, die effektiv besuchten Seiten und die auf den Webseiten verbrachte Zeit. Diese Informationen sind zusammengefasst und nicht persönlich identifizierbar. Wenn Sie Fragen oder Bedenken bezüglich der Nutzung von Google Analytics haben, können Sie Google Analytics blockieren, indem Sie ein Plug-in in Ihrem Browser installieren. Ein Plug-in für die gängigsten Browser kann hier heruntergeladen werden: tools.google.com Unsere Website und die Startseite unseres Editor-Services verwenden zudem Intercom, einen von Intercom Inc. bereitgestellten Dienst, der ein Chatfenster in der unteren rechten Ecke einer Seite bereitstellt, damit man mit unseren Support-Mitarbeitern in Kontakt treten kann. Intercom platziert ein Cookie in Ihrem Browser. Sie können die Nutzung von Intercom auf dieselbe Weise wie Google Analytics blockieren. Wenn Sie News von Livingdocs erhalten möchten, benötigen wir von Ihnen Ihren Namen und Ihre E-Mail-Adresse sowie die Bestätigung, dass Sie mit dem Empfang der Mailings einverstanden sind. Wir können Ihren Namen und Ihre E-Mail-Adresse verwenden, um Ihnen Benachrichtigungen, Aktualisierungen, Einladungen zu Veranstaltungen und andere Informationen per E-Mail zuzusenden. Wenn Sie Mitteilungen von uns erhalten und dies nicht mehr wünschen, können Sie sich jederzeit abmelden, indem Sie dem Abmeldelink in den E-Mails folgen. Beachten Sie, dass wir personenbezogene Daten verwenden, um zu verstehen, ob Sie unsere E-Mails lesen oder auf die darin enthaltenen Links klicken. Dies geschieht durch die Nutzung der entsprechenden Funktionen der E-Mail-Kampagnen-Software CampaignMonitor: www.campaignmonitor.com Wir verarbeiten Ihre personenbezogenen Daten stets für einen bestimmten Zweck und verarbeiten nur die für diesen Zweck relevanten personenbezogenen Daten. die Erfüllung eines Vertrages, an dem Sie beteiligt sind oder um auf Ihren Wunsch hin vor Vertragsabschluss Maßnahmen zu ergreifen — die Einhaltung gesetzlicher und behördlicher Auflagen, denen wir unterliegen — die Zwecke unserer legitimen Interessen Verwaltung unserer Beziehung zu Ihnen, einschließlich der Kommunikation mit Ihnen in Bezug auf unsere Produkte und Dienstleistungen (zum Beispiel, wenn Sie sich für eine Veranstaltung anmelden). — Bereitstellung und Verbesserung unserer Produkte und Dienstleistungen. — Erfüllung unserer gesetzlichen und regulatorischen Verpflichtungen. In Ausnahmefällen werden Ihre persönlichen Daten an Dritte weitergegeben, wenn erforderlich, damit wir Ihnen unsere Produkte und Dienstleistungen intakt anbieten können. Wir ergreifen Maßnahmen, um sicherzustellen, dass sie unsere Vertraulichkeits- und Datensicherheitsstandards erfüllen, damit Ihre persönlichen Daten sicher bleiben. Wir können personenbezogene Daten an Behörden, Aufsichtsbehörden oder Regierungsstellen weitergeben, wenn dies gesetzlich vorgeschrieben ist oder wenn eine Behörde oder Regierungsstelle eine Anordnung erlassen hat, die solche personenbezogenen Daten von uns anfordert. Bevor wir die Informationen zur Verfügung stellen, werden wir Sie informieren, wenn es das geltende Recht erlaubt. Wir speichern und verarbeiten Ihre persönlichen Daten auf Servern in der Schweiz und dem Europäischen Wirtschaftsraum (EWR). Im Normalfall übertragen wir Ihre persönlichen Daten nicht in Länder ausserhalb der Schweiz und der EWR. Sollte es im Spezialfall notwendig sein, übertragen wir ihre Daten in Länder ausserhalb der Schweiz und der EWR (i) nur nach Ihrer Einwilligung, (ii) wo das Land einen angemessenen Schutz Ihrer persönlichen Daten gewährleistet, (iii) wo wir entsprechende Schutzvorkehrungen getroffen haben, um Ihre persönlichen Daten zu schützen, (iv) oder wo die Übertragung nach geltendem Recht zulässig ist. Wenn Sie mehr über die angemessenen Sicherheitsvorkehrungen erfahren möchten, die wir für die Übermittlung Ihrer persönlichen Daten getroffen haben, kontaktieren Sie uns unter contact@livingdocs.io. Wir bewahren personenbezogene Daten nur so lange auf, wie es zur Erfüllung des Zwecks, für den sie erhoben wurden, oder zur Erfüllung gesetzlicher oder behördlicher Auflagen erforderlich ist. Wir haben geeignete technische und organisatorische Maßnahmen getroffen, um den unbefugten oder unrechtmäßigen Zugriff auf die von Ihnen zur Verfügung gestellten personenbezogenen Daten zu verhindern. Da bei der Kommunikation per E-Mail, Instant Messaging und ähnlichen Kommunikationsmitteln die vollständige Datensicherheit nicht gewährleistet werden kann, empfehlen wir, besonders vertrauliche Informationen auf einem anderen sicheren Weg zu übermitteln. auf Ihre persönlichen Daten zuzugreifen und bestimmte Informationen darüber zu erhalten, wie z.B. den Zweck, zu dem sie verarbeitet werden, die Personen, an die sie weitergegeben werden, und den Zeitraum, für den sie gespeichert werden — verlangen, dass wir Ungenauigkeiten in Ihren persönlichen Daten unverzüglich korrigieren — verlangen, dass wir Ihre persönlichen Daten löschen — verlangen, dass wir die Verarbeitung Ihrer persönlichen Daten einschränken — die persönlichen Daten, die Sie uns zur Verfügung gestellt haben, in maschinenlesbarer Form zu erhalten Bitte beachten Sie, dass diese Rechte nicht absolut sind und bestimmten Ausnahmen nach geltendem Datenschutzrecht unterliegen. Wenn Sie Fragen haben oder von Ihren Rechten Gebrauch machen möchten, wenden Sie sich bitte an uns: contact@livingdocs.io Wenn Sie mit der Antwort von Livingdocs AG nicht zufrieden sind, haben Sie das Recht, eine Beschwerde bei der Datenschutzbehörde des Landes einzureichen, in dem Sie wohnen oder arbeiten oder in dem Sie glauben, dass ein Problem im Zusammenhang mit Ihren Daten aufgetreten ist. --- ## Treffen Sie uns dort, wo die Branche zusammenkommt URL: /de/events/ Treffen Sie uns dort, wo die Branche zusammenkommt Treffen Sie uns dort, wo die Branche zusammenkommt Livingdocs Summit 2026 Spotlight on t-online: Planning & AI in the Newsroom Spotlight on Neue Pressegesellschaft: Regional Publishing Forward Publishing Forum Livingdocs Summit 2024 Spotlight on Der Standard & Kölner Stadt-Anzeiger: Rollouts & Go-Lives Spotlight on Süddeutsche Zeitung: Page Management & Digital Edition Forward Publishing Event Livingdocs Summit 2022 Livingdocs Summit 2021 Online Living Talk #1 Die jambit Medienkonferenz Living Talk #3 Living Talk #2 Living Talk #1 Wir richten zwei eigene Eventreihen aus und sind auf vielen weiteren Anlässen präsent. Lernen Sie Livingdocs kennen und das Team dahinter. Am liebsten persönlich. Der Livingdocs Summit ist unsere Zweijahreskonferenz, die wir gemeinsam mit einem Kunden als Gastgeber ausrichten: zwei Tage mit Vorträgen, Einblicken aus der Branche und Raum für den Austausch mit Kunden und Partnern. Spotlight ist unser hybrides Live-Format, in dem Kunden zeigen, wie sie mit Livingdocs arbeiten – reale Redaktionserfahrung aus erster Hand, von der Publikationsplanung bis zum Go-Live. Weiter treffen Sie uns auf diversen Branchenevents, die das Publishing bewegen. Unsere Präsenz kündigen wir jeweils auf LinkedIn an. Folgen Sie uns dort – wir würden uns freuen. Frankfurt • 08. & 09.09.2026 Unseren nächsten Summit richten wir gemeinsam mit der F.A.Z. in Frankfurt aus. Auf dem Programm: Vorträge, Einblicke aus der Branche und viel Raum für den Austausch mit Kunden, Partnern und Gleichgesinnten. ➡️ Das vollständige Programm und die Anmeldemöglichkeiten finden Sie hier. Zürich • 27.11.2025 In der vierten Ausgabe zeigt t-online, wie das Team mit Livingdocs die Redaktionsplanung optimiert und KI gezielt einsetzt. ➡️ Impressionen und Aufzeichnung Zürich • 10.04.2025 In der dritten Ausgabe zeigte die Neue Pressegesellschaft (NPG), wie sie ihre regionalen Redaktionsprozesse mit Livingdocs strukturiert und optimiert – und was sie dabei gelernt hat. ➡️ Impressionen und Aufzeichnung Berlin • 13. & 14.09.2024 Beim Forward Publishing Forum in Berlin ging es darum, wie Verlage ihre Inhalte wirksamer verbreiten und mit der richtigen Technologie und Strategie wettbewerbsfähig bleiben. Schwerpunkt war die Rolle von KI für die Zukunft des Publishings. München • 10. & 11.09. 2024 Der Summit 2024 war zu Gast bei der Süddeutschen Zeitung in München – zwei Tage mit Präsentationen und Raum zum Netzwerken für Kunden und Partner. Hannes Vollmuth von der SZ sprach über "Destination first", Lyndsey Jones darüber, wie Medienhäuser ihre Zielgruppe finden. ➡️ Impressionen Zürich • 23.11.2023 In der zweiten Ausgabe sprachen wir mit DER STANDARD und dem Kölner Stadt-Anzeiger über den Kulturwandel bei der Einführung von Livingdocs: welche Anforderungen den Prozess prägten und was beide daraus mitgenommen haben. ➡️ Impressionen und Aufzeichnung Zürich • 19.04.2023 Zum Auftakt der Reihe haben wir mit der Süddeutschen Zeitung gesprochen – darüber, wie sie mit Livingdocs ihr Geschäftsmodell ins digitale Zeitalter holt, ohne ihr journalistisches Erbe zu verlieren. ➡️ Impressionen und Aufzeichnung Berlin • 05. & 06.10.2022 Als Partner des Forward Publishing Events widmeten wir uns dem Kulturwandel in Verlagshäusern: Woran hakt die digitale Transformation? Welche Strategien tragen? Und wie hilft ein tragfähiges technologisches Fundament, sich auf die Kernkompetenz zu konzentrieren: hochwertige Inhalte. Berlin • 07. & 08.09. 2022 Unseren Summit 2022 richteten wir gemeinsam mit Ströer im Spreespeicher in Berlin aus – mit Vorträgen von t-online und Ströer Media Brands, einer Keynote von Cantlin Ashrowan und unserem ersten Use-Case-Panel mit Kunden. ➡️ Impressionen Zürich • 01. & 02.09. 2021 Unseren ersten Summit richteten wir bei der Neuen Zürcher Zeitung in Zürich aus. Neben Vorträgen der NZZ, des Berliner Verlags und von ML 6 stellten wir die Livingdocs-Vision und die Roadmap 2021/22 vor.➡️ Impressionen Online • 10.03.2021 Die meisten Nachrichtenorganisationen haben erkannt, dass das Pflegen einer Liste/Datenbank/Taxonomie aller interessanten Entitäten, über die sie schreiben, viel Arbeit bedeutet. Einige haben über die Jahre umfangreiche Datenbanken aufgebaut oder nutzen externe Quellen wie Wikidata, doch neue Entitäten tauchen ständig auf und bestehende müssen zusätzlich gepflegt werden. Dies ist vielleicht die grösste Herausforderung im Taxonomie-Management. Was, wenn man diesen Prozess erheblich vereinfachen könnte?In diesem Living Talk sprachen wir darüber, wie dies durch eine Kombination von NLP-Techniken wie Informationsextraktion, Named Entity Recognition und Entity Disambiguation möglich ist. Ausserdem berichteten wir über das laufende Projekt ConceptCore 2.0 des Auto-Tagging-KI-Startups iMatrics, das dies als eines der am meisten erwarteten Features beinhaltet.Referent dieses Events war Christoffer Krona, Mitgründer und CTO von iMatrics. Online • 12.11.2020 Bei der virtuellen jambit Medienkonferenz drehte sich alles um die digitale Zukunft von Medienunternehmen. Wie können Medien Daten und KI für sich nutzen? Welche Formate sollten künftig eingesetzt werden und wie lassen sie sich monetarisieren? Und welche Publishing-Strategien erweisen sich als vielversprechend? Von Branchengrössen wie Süddeutsche Zeitung, F.A.Z., Spiegel, Madsack, ProSiebenSat.1 und FC Bayern erfuhren wir, wie sie die digitale Zukunft der Medien gestalten.Livingdocs war auf dieser Konferenz ebenfalls mit Gabriel Hase als VoD-Referent vertreten und teilte Einblicke zum Thema Publishing-Strategien. Zürich • 19.11.2019 „Ok Google, what about the Living Talk #3?“Jeder vierte Erwachsene in den USA besitzt einen Smart Speaker wie Google Home, Amazon Echo (alias Alexa), Homepod oder ähnliches. Menschen sprechen mit diesen virtuellen Assistenten und beauftragen sie, Musik abzuspielen, das Licht einzuschalten oder das Wetter vorherzusagen. Aber wie kann man diesen digitalen Geräten spezifischere Fähigkeiten beibringen? Können sie mit den Tools kommunizieren, die man verwendet? Sind Smart Speaker vielleicht sogar für den Büroeinsatz interessant?In diesem Living Talk nahmen wir die Herausforderung an, eine eigene Google Action zu entwickeln. Schritt für Schritt erweiterten wir die Fähigkeiten unseres Assistenten, fanden Lösungen für Schwierigkeiten und lernten mehr über die Möglichkeiten von Smart Speakern und Chatbots. Programmierkenntnisse waren für diesen Vortrag nicht erforderlich.Referent dieses Meetups war Christoph Süess, Gründer von Paixon, Software-Entwickler, Unternehmer und Chatbot-Enthusiast. Zürich • 12.03.2019 Traditionelle Rechenzentren sind bekannt für ihre Energieverschwendung. Data Center Light ist ein Projekt zum Bau wirklich grüner, nachhaltiger und moderner Rechenzentren. Die wirtschaftlichen und geografischen Bedingungen des Kantons Glarus ermöglichten es, ein einzigartiges Rechenzentrum zu bauen, das weder graue Energie für den Bau noch Energie für die Kühlung verbraucht. Darüber hinaus stammt die gesamte tatsächlich verwendete Energie aus lokalen, erneuerbaren Quellen.Data Center Light hat sich von einfachen Rechenzentren zu einem Blaupausen-Projekt entwickelt, das ländlichen Regionen ermöglichen kann, wirtschaftliche Kraft zurückzugewinnen und Fachkräfte anzuziehen.Referent dieses Meetups war Nico Schottelius, CEO der ungleich glarus AG, Gründer des Co-Working-Spaces Digital Glarus und der Kopf hinter Data Center Light. Zürich • 10.01.2019 Deep Learning hat in letzter Zeit viel Aufmerksamkeit gewonnen, insbesondere durch seine grossen Erfolge in der Bilderkennung. Im Kern handelt es sich immer noch um neuronale Netze, die seit über 50 Jahren existieren. Doch jüngste Fortschritte bei den Modellen und grössere Datensätze haben es seinem ursprünglichen Ziel einen Schritt näher gebracht: Künstliche Intelligenz.In diesem Meetup lernten wir die Grundlagen von Deep Learning kennen, darunter ein grundlegendes Verständnis KI-gesteuerter Produkte, des zugrundeliegenden Codes und was Deep Learning TATSÄCHLICH für Sie tun kann (und was nicht).Referent dieses Meetups war Gabriel Hase, Mitgründer und CEO von Livingdocs. --- ## Arbeite mit uns! URL: /de/jobs/ Arbeite mit uns! Arbeite mit uns! Eigenverantwortung & Entwicklungsmöglichkeiten Gratis-Kaffee & gesunde Snacks Hochqualifiziertes Team Vierteljährliche Strategietreffen Zentrales Büro in Zürich Regelmässige Teamevents Homeoffice-/Remote-Option Flexible Arbeitszeiten Wettbewerbsfähige Gehälter Jährliches Tech-/Hardware-Budget Werde Teil von Livingdocs und hilf Verlagen, bessere Medienprodukte zu machen. Livingdocs ist ein Software-Unternehmen mit Sitz in Zürich. Wir arbeiten mit einigen der grössten Nachrichten- und Fachverlagsmarken in Europa zusammen, darunter Süddeutsche Zeitung, NZZ, NRK und t-online. Mit unserem schlanken und leistungsstarken CMS bieten wir ein reibungsloses Redaktionserlebnis und durchdachte Workflow-Unterstützung. Medienschaffende schätzen Livingdocs für die intuitive Benutzererfahrung sowie unseren zuverlässigen und freundlichen Kundensupport. Wir wachsen und suchen Verstärkung für unser Team. Wir suchen Talente mit kreativem Denken und einer «Can-do»-Einstellung, Empathie statt Ego und starken Kommunikationsfähigkeiten. Wenn du glaubst, dass du gut in unser Team passt, freuen wir uns auf deine Bewerbung. We currently have no open positions. --- ## Wer mit Livingdocs arbeitet URL: /de/kunden/ Wer mit Livingdocs arbeitet Wer mit Livingdocs arbeitet News-Redaktionen, spezialisierte Fachverlage, nationale TV-Stationen, die Schweizer Bundesverwaltung: Sie alle arbeiten mit uns. Warum? Weil wir zuhören, mitdenken und Lösungen bauen, die zum jeweiligen Betrieb passen. --- ## Making Change Easy: Digitale Transformation im Verlag URL: /de/making-change-easy/ Making Change Easy: Digitale Transformation im Verlag Making Change Easy: Die wichtigsten Herausforderungen der digitalen Transformation im Nachrichtenverlag meistern Es ist kein Geheimnis, dass Nachrichtenverlage bei der digitalen Transformation vor grossen Herausforderungen stehen, insbesondere wenn es um die Optimierung digitaler Redaktionsworkflows geht. Als Anbieter eines Headless-CMS teilen wir bei Livingdocs unsere Perspektive darauf, wie digitale Medienunternehmen einige der grössten Hindernisse überwinden können, die die Digitalisierung mit sich bringt: von der Vermeidung reibungsreicher und schmerzhafter Rollouts über die Erkenntnis, welchen Tribut eine schlechte User Experience von Ihrem Redaktionsteam fordert, bis hin zur Sicherstellung, dass Ihre Systemstruktur Sie nicht ausbremst. Veränderung kann schwierig sein – aber muss es nicht. Entdecken Sie in unserem Whitepaper (in Englischer Sprache), wie Sie Veränderungen einfach gestalten können. Laden Sie Ihr kostenloses Exemplar unten herunter. Fordern Sie Ihre Datei jetzt an, indem Sie sich anmelden, und erhalten Sie einen Download-Link per E-Mail. --- ## Was bei Livingdocs passiert – kurz und regelmässig in Ihrem Postfach URL: /de/newsletter/ Was bei Livingdocs passiert – kurz und regelmässig in Ihrem Postfach Was bei Livingdocs passiert – kurz und regelmässig in Ihrem Postfach Kundenerfolge, Partnerschaften, Produktneuheiten – abonnieren Sie den Newsletter, um Informationen aus erster Hand zu erhalten. Should you not want to receive the newsletter anymore, you can unsubscribe at any time.If you would like to receive news from Livingdocs, we require your name and your e-mail address and confirmation that you agree to receive the mailings. We may use your name and e-mail address to send you alerts, updates, event invitations and other information by e-mail. Please note that we use personal data to understand if you read our e-mails or click on links included in them. We do this by using the respective features of the e-mail campaigning software CampaignMonitor. --- ## Unser Netzwerk vertrauenswürdiger Partner URL: /de/partner/ Unser Netzwerk vertrauenswürdiger Partner Unser Netzwerk vertrauenswürdiger Partner Die Vorteile einer Partnerschaft Entwickeln & Integrieren Automatisieren & Innovieren Beraten & Architektur gestalten Unser Ökosystem an Partnerlösungen Livingdocs bildet die redaktionelle Infrastruktur moderner Verlage. Ob Ihr Team direkt auf unseren APIs aufbaut oder Sie sich auf einen vertrauenswürdigen Partner für Beratung, Integration und Frontend-Entwicklung verlassen: Sie profitieren von unserem Netzwerk, das den Stack in- und auswendig kennt. Centralsoft war unser erster Integrationspartner in der Schweiz und zählt nach wie vor zu den erfolgreichsten Livingdocs-Integratoren. a&f ist ein erfahrener und starker Partner für künstliche Intelligenz und die Automatisierung von (Print-)Workflows. Unser deutscher Partner Appsfactory ist Spezialist für mobile Anwendungen auf allen Plattformen und unser Experte für die Integration von Livingdocs mit Microsoft & Azure Services. Forward Publishing mit Sitz in der Schweiz ist unser erfolgreicher Kollaborationspartner für mittlere und grosse (regionale) Verlage in der Schweiz und Deutschland. Mit jambit aus Deutschland arbeiten wir mit einem professionellen und erfahrenen Livingdocs-Integrator zusammen. Gemeinsam mit unitb, einem kreativen und vertrauenswürdigen Partner für grosse und mittelständische Unternehmen, bringen wir Ihr Projekt zum Leben. Von massgeschneiderten Frontends über native Apps bis hin zu Drittanbieter-Integrationen, ob Newsletter-Plattformen, Honorierungssysteme oder andere redaktionelle Services: Unsere Partner verbinden Livingdocs nahtlos mit Ihrem bestehenden Ökosystem und liefern die Interfaces, mit denen Ihr Team täglich arbeitet. Unsere Partner helfen Ihnen, mit weniger manuellem Aufwand mehr zu erreichen. Das bedeutet intelligentere KI-gestützte Workflows, automatisierte Printproduktion und engere Integration zwischen Ihren Tools, damit Ihr Team weniger Zeit mit repetitiven Aufgaben verbringt und mehr mit der Arbeit, die zählt. Unsicher, wo Sie anfangen sollen oder wie Sie das Bestehende skalieren können? Unsere Partner bringen tiefgreifende Erfahrung in Redaktionstechnologie mit, von der übergeordneten Strategie bis zur praktischen technischen Architektur, und helfen Ihnen, die richtigen Entscheidungen für Ihr Setup, Ihr Team und Ihre langfristigen Ziele zu treffen. --- ## Eine Plattform für alle Workflows URL: /de/produkt/ Eine Plattform für alle Workflows Eine Plattform für alle Workflows Unsere Module Artikel-Editor Redaktionelle Workflows Assistenten und Automatisierung Page Management Mediathek Print Connect Nachrichtenagentur Bildagentur Digitale Ausgabe Ticker Funktionen, die für den Redaktionsalltag gebaut sind Der Livingdocs Managed Service Livingdocs löst die Herausforderungen von Redaktionen – mit branchenspezifischen Funktionen, durchgängiger Workflow-Unterstützung und einer Oberfläche, der über 6000 Journalist:innen täglich vertrauen. Livingdocs orientiert sich an den realen Abläufen im Verlagswesen. Jedes Modul bedient einen konkreten redaktionellen Bedarf; zusammen bilden sie eine Plattform, die mit Ihrer Organisation wächst. Der Livingdocs Artikel-Editor stellt den Inhalt in den Mittelpunkt: mit einer komponentenbasierten WYSIWYG-Oberfläche, die Redakteur:innen wirklich gerne nutzen. Zusammenarbeit in Echtzeit, Änderungsverfolgung und Kommentarfunktion sorgen dafür, dass Ihr Team nahtlos zusammenarbeitet, ob in der Redaktion oder unterwegs. Auf Desktop, Tablet und Mobilgeräten. Planen Sie Ihre Berichterstattung mit den Bedürfnissen der Nutzer:innen im Blick: Die Themenplanung ermöglicht es Teams, Geschichten zu organisieren, Zuständigkeiten zu vergeben und Prioritäten frühzeitig zu setzen. Weitere Tools geben Teams einen gemeinsamen Echtzeit-Überblick über jede Geschichte in der Pipeline: Was ist in Arbeit, was muss geprüft werden, was ist bereit zur Veröffentlichung? Prioritäten bleiben klar, Engpässe verschwinden, nichts geht verloren. Weniger Nachhaken. Mehr Publizieren. Die Zeit Ihrer Redakteur:innen ist zu wertvoll für Routineaufgaben. Das Modul Assistenten und Automatisierung bettet intelligente KI-Tools direkt in die Bearbeitungsoberfläche ein: für Zusammenfassungen, optimierte Zwischenüberschriften, angereicherte Metadaten und mehr. Konfigurierbar und erweiterbar, eine Plattform für die automatisierten Workflows, die Ihre Redaktion wirklich braucht. Guter Inhalt verdient eine gute Bühne. Mit dem Livingdocs Page Management steuern Redakteur:innen, wie Geschichten ausgespielt werden: Teaser per Drag-and-Drop platzieren, Listen intelligent verwalten und Seiten regelbasiert nach Tags, Ressorts und Metadaten befüllen. Hochkuratierte Nachrichtenprodukte, ganz ohne den operativen Aufwand. Jedes Bild, jedes Video, jede Datei: organisiert, durchsuchbar und immer griffbereit. Die Livingdocs Mediathek macht das Asset-Management mühelos, mit konfigurierbaren Metadaten, automatischer Vorbefüllung von Bildunterschriften, Bildbearbeitungstools und Batch-Upload von jedem Gerät. Weniger suchen. Mehr verwenden. Print ist nicht wegzudenken, aber Print-Workflows sollten Sie nicht ausbremsen. Print Connect vereint Ihre digitalen und Ihre Print-Abläufe an einem Ort: mit Textwerkzeugen für Print-Workflows, konfigurierbaren Produktions-Dashboards und einer übersichtlichen Split-Screen-Ansicht von Online- und Print-Versionen. Dank nativer Integrationen mit führenden Drucksystemen (PEIQ, Hermes, EIDOS, Interred) bleibt Ihre bestehende Infrastruktur erhalten. Agenturmaterial, erledigt. Das Nachrichtenagentur-Modul importiert Material von allen angebundenen Textagenturen in Echtzeit und stellt es Ihrem Team sofort in einer konfigurierbaren Recherche-Oberfläche zur Verfügung. Agenturinhalte lassen sich schnell und sauber in die eigene Berichterstattung integrieren, ohne Livingdocs verlassen zu müssen. Nie wieder den Überblick über lizenzierte Bilder verlieren. Das Bildagentur-Modul bezieht Agenturbilder in Echtzeit, bietet leistungsstarke Suchwerkzeuge für Bildredakteur:innen und entfernt automatisch abgelaufenes oder ungenutztes Material. Klare Nutzungsreferenzen zeigen jederzeit, wo ein Bild im Einsatz ist, und ermöglichen den Rückzug bei Bedarf. Hochwertige digitale Ausgaben erstellen und ausliefern, ohne unnötige Komplexität. Das Modul Digitale Ausgabe bietet alles, was Sie brauchen: Planung, Zusammenstellung und Distribution endlicher digitaler Produkte, mit automatisierten und manuellen Erstellungstools, Planungsintegration und vollständiger Auslieferungsinfrastruktur für responsives Design auf allen Geräten. Bei Eilmeldungen zählt jede Sekunde. Das Ticker-Modul ermöglicht es Ihrem Team, Live-Events wie Wahlen, Sport und Breaking News mit der vollen Leistung des Livingdocs Editors abzudecken, gebaut für die Geschwindigkeit des Live-Publishing. Immer einen Schritt voraus. Hinter jedem Livingdocs-Feature steht dieselbe Philosophie: Redaktionsteams eine Plattform zu geben, die so intuitiv, vollständig und verlässlich ist, dass sie nie woanders arbeiten müssen. So sieht das in der Praxis aus. Livingdocs ist mehr als Software. Mit unserem Managed Service erhalten Sie einen verlässlichen Partner, der sich um alles kümmert – von der Infrastruktur bis zur redaktionellen Beratung. So kann sich Ihr Team voll auf das Publizieren konzentrieren. --- ## Spotlight on Der Standard & Kölner Stadtanzeiger: Impressionen URL: /de/spotlight-golive-impressionen/ Spotlight on Der Standard & Kölner Stadtanzeiger: Impressionen Impressionen 23. November Und das war's! Bis zum nächsten Mal... Mission erfüllt! Nach dem Erfolg unseres ersten Spotlight-Livestream-Events mit der Süddeutschen Zeitung im April haben wir beschlossen, eine zweite Runde zu drehen. Diesmal mit dem Fokus: Die Livingdocs Go-Live-Erfahrung mit den Kunden Kölner Stadt-Anzeiger und DER STANDARD. Wir freuen uns, dass die zweite Ausgabe unserer Spotlight-Serie erneut ein grosser Hit war. Wieder einmal hat Teamwork zum Erfolg geführt! Es war schön, die vertrauten Gesichter unserer Kunden und Partner in unserem Büro zu sehen, die sich angeregt mit unseren Referenten und untereinander unterhielten, während unser Publikum aus der Ferne zuhörte. Ein herzliches Dankeschön an unsere geschätzten Referenten von DER STANDARD und dem Kölner Stadt-Anzeiger, die von ihren Erfahrungen mit der Einführung von Livingdocs berichteten. Hier findest du einige Eindrücke aus dem Livingdocs Spotlight: Zweite Edition! Möchten Sie den Livestream in aller Ruhe ansehen? Streamen Sie es unten. --- ## Spotlight on Neue Pressegesellschaft: Impressionen URL: /de/spotlight-npg-impressionen/ Spotlight on Neue Pressegesellschaft: Impressionen Impressionen 10. April Bis zum nächsten Mal... Ein weiteres Spotlight ist Geschichte! Während letztes Jahr dem Livingdocs Summit gewidmet war, haben wir dieses Jahr unsere Spotlight-Reihe wieder aufleben lassen. Nach unserem ersten Spotlight mit der Süddeutschen Zeitung zu den Themen Page Management und Digitale Ausgabe und unserem zweiten Spotlight zum Thema Rollouts und Go-Lives mit dem Kölner Stadt-Anzeiger und DER STANDARD, starteten wir unsere dritte Ausgabe mit der Neuen Pressegesellschaft mit dem Fokus auf Regionales Publishing. Hier finden sich einige Eindrücke vom letzten Livingdocs Spotlight. Den Livestream in aller Ruhe ansehen? Hier unten kann die Aufzeichnung gestreamt werden. --- ## Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing URL: /de/spotlight-regional-publishing/ Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing Herzlich Willkommen in Zürich! Programm 10. April 2025 Einige Vorschläge für Hotels und Restaurants in Zürich Für diejenigen, die nach Zürich reisen, findet sich untenstehend eine Liste mit empfohlenen Unterkünften und Restaurants in der Nähe unseres Büros. Hotels Restaurants Adresse für die Anreise Mit unserer Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. Mit unserer Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. In der dritten Ausgabe der Veranstaltungsreihe sprechen wir am Donnerstag, 10. April, mit der Neuen Pressegesellschaft aus Ulm darüber, wie Livingdocs ihre Digital-First-Strategie im regionalen Verlagswesen unterstützt. (Für einen der wenigen Plätze in Zürich in unserem Office, kontaktiere bitte Céline direkt unter celine@livingdocs.io) Türöffnung/Einlass — Offizieller Programmbeginn: Begrüssung vom CEO und Mitgründer von Livingdocs, Gabriel Hase — Moderation durch Céline Tykve, Head of Business von Livingdocs Präsentation der Neuen Pressegesellschaft: „Wie die NPG regionales Digital-First-Publishing mit Livingdocs organisiert“ — Referenten: — Judith Conrady, Stellvertretende Chefredakteurin — Laura Liboschik, Leiterin Digital-Redaktion Q&A Session — Kurze Pause — Präsentation von Livingdocs: “Livingdocs als umfassendes CMS: Eine verwirklichte Vision für Regional Verlage” — Referent: Gabriel Hase, CEO und Mitbegründer von Livingdocs Q&A Session — Abschluss — Schlussworte durch Céline Tykve, Head of Business bei Livingdocs Apéro Riche (für die Teilnehmer vor Ort) Einige Impressionen von unserem letzten Spotlight on Rollouts und Go-Lives mit DER STANDARD und Kölner-Stadt Anzeiger. 25hours-hotels.com — greulich.ch — europehotel.ch piccologiardino.ch — libanesisch.ch — restaurant-eichhoernli.ch**Reservation empfohlen — www.marktkueche.ch**Reservation empfohlen — hermanseck.ch**Reservation empfohlen — celia-restaurant.com — nenifood.com/restaurants/zurich Livingdocs AG, Tellstrasse 31, 8004 Zürich --- ## Livingdocs Spotlight on Süddeutsche Zeitung URL: /de/spotlight-sz-2023/ Livingdocs Spotlight on Süddeutsche Zeitung Livingdocs Spotlight on Süddeutsche Zeitung Herzlich Willkommen in Zürich! Programm 19. April 2023 Einige Vorschläge für Hotels und Restaurants in Zürich Für diejenigen, die nach Zürich reisen, findet sich untenstehend eine Liste mit empfohlenen Unterkünften und Restaurants in der Nähe unseres Büros. Hotels Restaurants Adresse für die Anreise Mit unserer neuen Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. Mit unserer neuen Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. In unserer Auftaktveranstaltung am Mittwoch, den 19. April, werden wir mit der Süddeutschen Zeitung darüber sprechen, wie sie Livingdocs bei der digitalen Transformation ihres Geschäftsmodells und der Überführung ihres prestigeträchtigen Erbes in das digitale Zeitalter einsetzen. Türöffnung/Einlass, Ankommen — Offizieller Programmbeginn: Einführung durch Céline Tykve, Leiterin der Abteilung Marketing und Partnerprogramm und Grusswort vom CEO und Mitbegründer, Gabriel Hase Süddeutsche Zeitung Präsentation (Teil 1): Page Management — Referenten: — Hannes Vollmuth, Leitender Redakteur für Digitalstrategie und Innovation — Fabian Heckenberger, Managing Editor Q & A Session — Kurze Pause — Süddeutsche Zeitung Präsentation (Teil 2): Digitale Ausgabe — Referentin: Judith Gerber, Team Lead Editorial Systems Q & A Session — Abschluss und Apéro Riche (für die Teilnehmer vor Ort) 25hours-hotels.com — greulich.ch — europehotel.ch piccologiardino.ch — www.neni.ch — www.marktkueche.ch**Reservation empfohlen — hermanseck.ch**Reservation empfohlen — restaurant-eichhoernli.ch**Reservation empfohlen — celia-restaurant.ch — libanesisch.ch Livingdocs AG, Tellstrasse 31, 8004 Zürich --- ## Livingdocs Spotlight on Rollouts and Go-Lives: DER STANDARD URL: /de/spotlight-rollouts-2023/ Livingdocs Spotlight on Rollouts and Go-Lives: DER STANDARD Livingdocs Spotlight on Rollouts and Go-Lives: DER STANDARD & Kölner Stadt-Anzeiger Herzlich Willkommen in Zürich! Programm 23. November 2023 Einige Vorschläge für Hotels und Restaurants in Zürich Für diejenigen, die nach Zürich reisen, findet sich untenstehend eine Liste mit empfohlenen Unterkünften und Restaurants in der Nähe unseres Büros. Hotels Restaurants Adresse für die Anreise Mit unserer neuen Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. Mit unserer neuen Spotlight-Reihe, einem hybriden Live-Event, möchten wir aufzeigen, wie unsere Kunden das Potenzial von Livingdocs nutzen, um ihre Redaktionsabläufe zu vereinfachen und letztendlich besseren Journalismus zu schaffen. In der zweiten Ausgabe dieser Veranstaltungsreihe am Donnerstag, den 23. November, werden wir mit dem Kölner Stadt-Anzeiger und dem STANDARD aus Wien darüber sprechen, wie sie durch den Rollout von Livingdocs ihre Kultur transformiert haben und von welchen Besonderheiten und Learnings diese Prozesse betroffen waren. (Für einen der wenigen Plätze in Zürich in unserem Office, kontaktiere bitte Céline direkt unter celine@livingdocs.io) Türöffnung/Einlass, Ankommen — Offizieller Programmbeginn: Grusswort vom CEO und Mitbegründer, Gabriel Hase — Moderation durch Céline Tykve, Head of Business von Livingdocs Präsentation 1: DER STANDARD — Referenten: — Florian Stambula, Head of Product, stv. Verlagsleiter Digital — Daniela Rom, Chefin vom Dienst Online Q & A Session — Kurze Pause — Präsentation 2: Kölner Stadt-Anzeiger — Referenten: Martin Dowideit, Stellvertretender Chefredakteur & Head of DigitalTimo Schillinger, Senior Product Manager Q & A Session — Abschluss — Abschlussrede durch Beni Buess, CPO von Livingdocs Apéro Riche (für die Teilnehmer vor Ort) 25hours-hotels.com — greulich.ch — europehotel.ch piccologiardino.ch — www.neni.ch — www.marktkueche.ch**Reservation empfohlen — hermanseck.ch**Reservation empfohlen — restaurant-eichhoernli.ch**Reservation empfohlen — celia-restaurant.ch — libanesisch.ch Livingdocs AG, Tellstrasse 31, 8004 Zürich --- ## Spotlight on Süddeutsche Zeitung: Impressionen URL: /de/spotlight-sz-impressionen/ Spotlight on Süddeutsche Zeitung: Impressionen Impressionen 19. April Das war's! Bis zum nächsten Mal... Teamwork makes the dream work! Als wir beschlossen haben, eine Livestream-Event-Reihe ins Leben zu rufen, um zu zeigen, wie Livingdocs-Kunden das Potenzial unseres Produkts nutzen, um ihre redaktionellen Workflows zu vereinfachen und letztendlich besseren Journalismus zu schaffen, wussten wir, dass es eine riesige, aber wertvolle Aufgabe sein würde. Und wir hatten Recht! Wir freuen uns, sagen zu können, dass unser Kick-off-Event der Spotlight Serie, bei dem die Süddeutsche Zeitung und ihr optimaler Einsatz von Livingdocs im Rampenlicht standen, ein grosser Erfolg war. Wir bedanken uns bei unseren geschätzten Kunden und Partnern, die entweder persönlich in unserem neu eingerichteten Büro oder per Livestream teilgenommen haben, für ihre engagierte Beteiligung und ihre zum Nachdenken anregenden Fragen. Ein besonderer Dank gilt unseren Referenten von der Süddeutschen Zeitung, die über ihre Erfahrungen mit Livingdocs, insbesondere im Hinblick auf das Seitenmanagement und ihr Premiumprodukt, die Digitale Ausgabe, berichtet haben. Wir freuen uns schon auf die zweite Runde unserer Spotlight-Serie. Genießen Sie in der Zwischenzeit einige Eindrücke von unserem ersten Spotlight-Event. Bis zum nächsten Mal! Möchten Sie den Livestream in aller Ruhe ansehen? Streamen Sie es unten. --- ## Spotlight on t-online: Impressionen URL: /de/spotlight-tonline-impressionen/ Spotlight on t-online: Impressionen Impressionen 27. November Bis zum nächsten Mal! Das war's! Nur noch wenige Wochen bis zum Ende des Jahres 2025, und wir haben unsere vierte Ausgabe von Livingdocs Spotlight veranstaltet. In dieser Ausgabe stellten wir das Berliner Unternehmen t-online vor und konzentrierten uns dabei darauf, wie es mit Hilfe von Livingdocs die Planung optimiert und KI in der Redaktion einsetzt. Wir freuten uns sehr über ein volles Haus mit Gästen, die das aufschlussreiche und inspirierende Programm vor Ort miterleben konnten, sowie über eine aktive Gruppe von Teilnehmern, die per Livestream zugeschaltet waren. Es entstanden tolle Kontakte und es gab lebhafte Gespräche, sowohl in den Fragerunden als auch bei den Erfrischungen. Eine tolle Leistung von allen Beteiligten! Die Impressionen finden Sie unten. Möchten Sie sich die Aufzeichnung des Livestreams ansehen? Schauen Sie sich das Video unten an. (Die Veranstaltung ist auf Englisch.) --- ## Lassen Sie sich von unseren Erfolgsgeschichten inspirieren URL: /de/success-stories/ Lassen Sie sich von unseren Erfolgsgeschichten inspirieren Lassen Sie sich von unseren Erfolgsgeschichten inspirieren Mit uns zu arbeiten bedeutet, mit den Technologieexperten im Publishing zusammenzuarbeiten. Unsere Erfolgsgeschichten geben Ihnen einen Einblick darin, was Livingdocs für Sie leisten kann. --- ## Livingdocs Summit 2021 URL: /de/summit-2021/ Livingdocs Summit 2021 Livingdocs Summit 2021 Herzlich Willkommen! Programm 1. September 2021 Programm 2. September 2021 WLAN WLAN-Verbindung per Mobiltelefon und Computer Twitter, LinkedIn & Co. Einlass, Ankommen, Registrierung und Erfrischungen — Offizieller Programmbeginn: Begrüssung durch Gabriel Hase, CEO Livingdocs — Keynote NZZ: «Die Rolle von Livingdocs in der Transformation der NZZ»Referent: Thomas Stamm, Teamleiter Prozessinnovation «Von Livingdocs in die Zeitung: Printproduktion bei der NZZ»Referent: Michael Keller, Projektleiter Printschnittstelle — «Der Newsroom in Aktion: Wie bei der NZZ mit Livingdocs gearbeitet wird»Referent: Gian Andrea Marti, Chef vom Dienst — Kurze Pause, kleine Erfrischung — Livingdocs Vision und Roadmap 21/22: Gabriel Hase, CEO Livingdocs Livingdocs Q&A und Austausch mit Kunden/Partner: Gabriel Hase, CEO Livingdocs — Apéro und Abendessen bei — «Bernadette» Terrasse & Restaurant Opernhaus, Sechseläutenplatz 1 Einlass, Ankommen, Registrierung, Kaffee/Tee und Croissants — Keynote Berliner Verlag: «Rebuilding from Ruins» Referenten: Dr. Mirko Schiefelbein, Vorsitzender der Geschäftsführung des Berliner Verlages und Holger Friedrich, CORE SE, Managing Partner — Die Medienindustrie befindet sich in der Spätphase eines fundamentalen, technologisch induzierten Wandels. Wie sich der Berliner Verlag einer strukturellen und technologischen Transformation unterzieht, um Produkte, Infrastrukturen und Arbeitskultur konsequent an geänderten Anforderungen des Marktes auszurichten. Kurze Pause, kleine Erfrischung — Keynote ML6: «AI im Newsroom» Referenten: Nick Vandesype, Gebietsleiter Alpenregion ML6 und Caroline Adam, Customer Engineer ML6 — AI-Tools für den Journalismus werden zum Standard und sind ein Muss für alle modernen Redaktionen. Die datenbasierten, selbstlernenden Lösungen ersetzen Journalisten nicht, sondern ergänzen sie in ihrem Arbeitsalltag. Sie wirken als Assistenten, welche die Redaktion bei der Identifizierung von Trendthemen und spannenden Geschichten unterstützen, über eine zuverlässige rechte Hand bei der Content-Erstellung bis hin zur Hilfe bei Werbung und Hyper-Personalisierung. Schlussrunde: Bedankung und offizielle Verabschiedung, letzte Fragen etc. — «Sandwiches & Refreshments» in informellem Setting im NZZ Foyer (Networking-friendly) — Summit Ende nzz_public ist eine öffentliche WLAN-Verbindung, welche über eine SMS-Authentifizierung erfolgt. Sobald die Verbindung angewählt wird, öffnet sich eine Website, auf der die eigene Mobilnummer eingegeben werden muss. Danach wird ein Authentifizierungscode verlangt. Dieser wird per SMS an die angegebene Mobilnummer verschickt. Nach Eingabe des Authentifizierungscodes ist man mit dem WLAN verbunden. Verfügbare WLAN-Netzwerke einblenden. Dort sind alle verfügbare Netzwerke ersichtlich: nzz_public wählen — Es öffnet sich automatisch die Website für die Authentifizierung: Mobilnummer eingeben, «Automatisches Login» wählen, Vertragsbedingungen akzeptieren und mit «Weiter» bestätigen — Auf der weitergeleiteten Seite nun den per SMS erhaltenen Authentifizierungscode eingeben und mit «Weiter» bestätigen — Die Verbindung zum Internet wird hergestellt Für alle, die auf Social Media unterwegs sind: wir freuen uns darüber, wenn ihr eure Posts mit dem #lisummit2021 verseht und fleissig spannende Einblicke vom Event teilt. --- ## Livingdocs Summit 2021 – Impressionen URL: /de/summit-2021-impressionen/ Livingdocs Summit 2021 – Impressionen Impressionen 1. September 2. September Auf Wiedersehen... see you next year! Herzlichen Dank an all unsere geschätzten KundInnen und Partner, die so zahlreich und engagiert am Livingdocs Summit 2021 bei der Neuen Zürcher Zeitung in Zürich teilgenommen haben. Trotz anspruchsvollen Zeiten war es möglich, mit spannenden Referenten, grossartigen Gästen, deliziöser Kulinarik und bestem Wetter einen sicheren und erfolgreichen Event durchzuführen. Lassen wir die Bilder sprechen... --- ## Livingdocs Summit 2022 URL: /de/summit-2022/ Livingdocs Summit 2022 Livingdocs Summit 2022 Herzlich Willkommen in Berlin! Programm 7. September 2022 Programm 8. September 2022 WLAN Twitter, LinkedIn & Co. Türöffnung/Einlass, Ankommen — Registrierung und Erfrischungen — Offizieller Programmbeginn: Begrüssung durch Gabriel Hase, CEO Livingdocs — Keynote «t-online – Die Transformation des Dinosauriers» — Referenten: — Sven Scheffler, COO Ströer Content Group & Geschäftsführer Ströer Digital Publishing (t-online). Vor seiner Zeit bei Ströer war er CPO der Medienmarken Bild und Welt von Axel Springer. — t-online ist die älteste Nachrichtenseite im deutschen Internet, für viele Nutzer war t-online der Einstieg in die digitale Welt. Über die Neuerfindung der grössten, deutschen Newsmarke. — Peter Schink, Stellvertretender Chefredakteur t-online. — Die Sicht der Redaktion auf die Zukunft des Publishings und worauf t-online diesbezüglich beim Umzug auf Livingdocs besonderen Wert gelegt hat. Über das Gelernte und wo man sich hin entwickeln will. Keynote «Ströer Media Brands: Same same, but different» Referent: Tim Nocken, Geschäftsführer Ströer Media Brands — Ströer hat in kurzer Zeit ein Netzwerk aus starken Special-Interest-Publishern aufgebaut. desired, familie, giga, kino, spielaffe und spieletipps heissen die Marken der Ströer Media Brands. Das Netzwerk bringt verschiedene Zielgruppen, Kulturen und Technologien zusammen. Keine leichte Mission, aber voller Chancen. Das Team eint die Leidenschaft für ihre spitzen Zielgruppen und der Wille, sich so aufzustellen, dass man auf Marktanforderungen schnell reagieren kann. Kurze Pause, kleine Erfrischung — Livingdocs Vision und Roadmap 22/23: Gabriel Hase, CEO Livingdocs und Beni Buess, CPO Livingdocs Livingdocs Q&A und Austausch mit Kunden/Partner: Gabriel Hase, CEO Livingdocs und Beni Buess, CPO Livingdocs — Apéritif und Abendessen im prächtigen «Spreespeicher» (bei schönem Wetter auch auf der Spree-Terrasse) Einlass, Registrierung, Ankommen, Kaffee/Tee, Erfrischungen — Featured Speaker Keynote «Destroy Journalism»Referent: Cantlin Ashrowan, ehemaliger CPO bei FT, Director of Product & Innovation bei Condé Nast und Product Manager bei The Guardian — Cantlin erzählt von seinen wegweisenden Erfahrungen in der Produktentwicklung bei gewichtigen Verlagen. — Low trust in news. Low democratic participation. An increasingly polarised "post-truth" world. Climate inaction. Is the news failing us, and if so how can we fix it? Industry veteran and product development executive Cantlin Ashrowan shares his perspective from his years at the Guardian, Vogue and The Financial Times. Kurze Pause, kleine Erfrischung — «Livingdocs Use Cases Panel», moderiert von Gabriel Hase, CEO Livingdocs — Der CEO von Livingdocs stellt drei Anwendungsfälle vor, die kürzlich für unsere geschätzten Kunden implementiert wurden. Wir geben einen interessanten Einblick, wie die individuellen Lösungen implementiert und die Herausforderungen der Kunden gelöst wurden. Im Anschluss an die Präsentation findet eine Podiumsdiskussion statt, an der die Experten der jeweiligen Kunden teilnehmen. Schlussrunde: Bedankung und offizielle Verabschiedung, letzte Fragen etc. — «Sandwiches & Refreshments» in informellem Setting im Spreespeicher (Networking-friendly) — Summit Ende Netzwerk: Livingdocs Summit 2022Passwort: Thank-You-4-Being-Here Für alle, die auf Social Media unterwegs sind: wir freuen uns darüber, wenn Ihr Eure Posts mit dem #lisummit2022 verseht und fleissig spannende Einblicke vom Event teilt. --- ## Livingdocs Summit 2022: Impressionen URL: /de/summit-2022-impressionen/ Livingdocs Summit 2022: Impressionen Impressionen Ein bisschen Atmosphäre zur Einstimmung 7. September 8. September Das war's! Bis zum nächsten Mal... Herzlichen Dank an alle unsere geschätzten Kunden und Partner, die mit so viel Enthusiasmus am Livingdocs Summit 2022 in Berlin teilgenommen haben, der von Ströer mitveranstaltet wurde. Wir sind dankbar, dass wir die Gelegenheit hatten, uns mit unserem angesehenen Netzwerk zu vernetzen und ein inspirierendes und provokatives Programm mit der Unterstützung solch verehrter Referenten zu präsentieren. Lassen wir die Bilder sprechen… --- ## Livingdocs Summit 2024 URL: /de/summit-2024/ Livingdocs Summit 2024 Livingdocs Summit 2024 Herzlich Willkommen in München! Programm 10. September 2024 Programm 11. September 2024 WLAN Parkmöglichkeiten am SZ-Hochhaus Hotel-Empfehlung Twitter, LinkedIn & Co. Veranstaltungsort: Süddeutsche Zeitung Turm, SV-Hochhaus, Hultschiner Str. 8, 81677 München Türöffnung/Einlass, Ankommen — Registrierung und Erfrischungen — Offizieller Programmbeginn: Begrüssung durch Gabriel Hase, CEO Livingdocs — Keynote von Süddeutsche Zeitung: «Destination First: Wie Medien in Zeiten von GenAI das Zuhause für User bleiben können» — Referent: — Hannes Vollmuth, Senior Editor for Digital Strategy and Innovation, Süddeutsche Zeitung — Der ikonische Zeitungsverlag der Süddeutschen Zeitung hat eine lange Tradition darin, seinen Lesern Weltklasse-Journalismus zu bieten. Wir freuen uns sehr, dass wir den diesjährigen Livingdocs Summit im Hochhaus der Süddeutschen Zeitung in München ausrichten können. Livingdocs Vision Referenten: Gabriel Hase, Beni Buess & Livingdocs Team Kurze Pause, kleine Erfrischung — Breakout-Sessions mit Livingdocs-Partnern Vortrag von CORE: Headless CMS als Nukleus für automatisierte Content-Produktion, Ausspielung und Seitenproduktion — Referent: Artur Burgardt, Managing Partner, CORE — Technologische Trends zur (Semi-)Automatisierung der Content-Produktion, Ausspielung und Seitenproduktion, dahinterliegender Modernisierungsoptionen und abgeleiteter fachlicher, prozessualer und organisatorischer Optimierungspotentiale. Schlussbemerkungen — Apéro und Flying Dinner im Foyer des Süddeutschen Zeitungsturms Einlass, Registrierung, Ankommen, Kaffee/Tee, Erfrischungen — Featured Speaker Keynote: «The business of journalism: how are your journalists selling their stories?»Referentin: Lyndsey Jones, ehemalige leitende Redakteurin bei der Financial Times, Verlagsberaterin, Expertin für digitale Transformation, strategische Beraterin und Mitglied des WAN-IFRA Expert Panel*Die Rede wird in englischer Sprache gehalten. Kurze Pause, kleine Erfrischung — Featured Speaker Keynote: «Unabhängiger Journalismus unter Zensur – wie das russische Exilmedium «Novaya Gazeta Europa» die Arbeit der «Novaya Gazeta» im Ausland fortsetzt» — Referenten: Ekaterina Gilkman, Novaya Gazeta Europe, und Daniel Thüler, Friends of Novaya Gazeta Europe Association *Die Rede wird in englischer und deutscher Sprache gehalten. Schlussrunde: Bedankung und offizielle Verabschiedung, letzte Fragen etc. — «Sandwiches & Refreshments» in informellem Setting (Networking-friendly) — Summit Ende Kostenloses WiFi wird für alle Gäste zur Verfügung stehen. WLAN-Anweisungen hier. Für Besucher, die mit dem Auto anreisen, verfügt die SZ über eine Tiefgarage. Besucher können mit ihrem Auto in die Tiefgarage fahren und die Klingel an der Schranke drücken. Der Empfang antwortet und lässt die Gäste durchfahren. Von dort aus können die Besucher mit dem Aufzug oder über die Treppe ins Foyer gelangen. Eine detaillierte Karte folgt. HYPERION Hotel München, Truderinger Str. 13, 81677 München, DeutschlandEntfernung zum Veranstaltungsort: ca. 15 Minuten Fussweg ca. 10 Minuten mit öffentlichen Verkehrsmitteln ca. 3 Minuten mit dem Auto Für alle, die auf Social Media unterwegs sind: wir freuen uns darüber, wenn Ihr Eure Posts mit dem #LiDoSummit2024 verseht und fleissig spannende Einblicke vom Event teilt. --- ## Livingdocs Summit 2024: Impressionen URL: /de/summit-2024-impressionen/ Livingdocs Summit 2024: Impressionen Impressionen 10. September 11. September Das war's! Bis zum nächsten Mal... Wir möchten uns ganz herzlich bei all unseren geschätzten Kunden und Partnern bedanken, die mit so viel Elan und Enthusiasmus am diesjährigen Livingdocs Summit 2024 in München im legendären Hochhaus der Süddeutschen Zeitung teilgenommen haben. Wir sind dankbar, dass wir einmal mehr die Gelegenheit hatten, mit unserer Community in Kontakt zu treten und uns direkt auszutauschen. Wir gehen zusammen und gestärkt aus diesem Summit, auch da wir dank des bereichernden Programms mit Keynote-Speakern und Branchenexperten gemeinsam eine breitere Perspektive gewinnen konnten. --- ## Livingdocs Summit 2026 URL: /de/summit-2026/ Livingdocs Summit 2026 Livingdocs Summit 2026 Programm 08. September 2026 Programm 09. September 2026 Wichtiger Hinweis: Anreise & Hotelunterkünfte Parkmöglichkeiten beim F.A.Z. Tower WLAN Twitter, LinkedIn & Co. Die Reise geht nach Frankfurt! Wir freuen uns sehr, dass wir den diesjährigen Livingdocs Summit im Tower der Frankfurter Allgemeinen Zeitung in Frankfurt ausrichten können. Veranstaltungsort: F.A.Z.Tower, Pariser Str. 1, 60486 Frankfurt am Main, Deutschland *Bitte beachten: Aufgrund unseres wachsenden internationalen Kundenstamms findet der Summit auf Englisch statt. 13:00 - F.A.Z. Newsroom Tour Kurzer Rundgang durch die FAZ.net-Redaktion für eine ausgewählte Gruppe von Livingdocs-Kunden 13:30 - Türöffnung Ankommen, Registrierung & Erfrischungen 14:30 - Offizieller Programmbeginn Begrüssung durch Livingdocs & Eröffnung des Summits 14:45 - Eröffnungspräsentation von Carsten Knop, F.A.Z. "The End of Truth – Media in a Race against Algorithms" 15:20 - Projekt Präsentation von Cai Tore Philippsen, F.A.Z. "Don‘t hurt the brand! - How FAZ supports their signature journalism/brand equity/new formats to reach younger audiences as well as keep relationship with older legacy audiences" 15:55- Networking Pause Entspannte Gespräche mit Erfrischungen & Kuchen 16:30 - Livingdocs Vision & Roadmap von Gabriel Hase und Lukas Peyer, Livingdocs Das Livingdocs Team präsentiert die Produktvision und strategische Ausrichtung sowie die anstehende Roadmap und neue Features 17:15 - Livingdocs Panel — Q&A Das Livingdocs Team steht in einem moderierten Panel Format Rede und Antwort zu den Fragen aus dem Plenum 18:00 - Abschluss & Ausblick Zusammenfassung und Learnings des ersten Tages sowie Ausblick auf Tag 2 18:15 - Networking Dinner Apéro & Flying Dinner in entspannter Atmosphäre 09:00 - Einlass & Ankommen Kaffee, Tee & Erfrischungen 09:30 - Offizieller Programmbeginn Begrüssung durch Livingdocs & Eröffnung des Programms von Tag 2 09:40 - Featured Speaker Keynote: Nic Newman (Reuters Institute, Oxford) Nic Newman, Senior Research Associate am Reuters Institute for the Study of Journalism der Universität Oxford, wird unser Publikum mit einer Keynote darüber aufklären, wie sich Nachrichtenprodukte und Geschäftsmodelle verändern müssen. 10:40 - Networking Pause Erfrischungen & Snacks 11:15 - Featured Speaker Keynote: Dietmar Wallner (Wallner Media Consulting) "Die tragende Säule moderner Publishing-Technologie, zentraler Treiber der Prozessoptimierung und Fundament für skalierbare digitale Geschäftsmodelle" Dietmar Wallner, Inhaber von wallnermedia, wird in seinem Vortrag wertvolle Einblicke in die praktischen Aspekte des redaktionellen Wandels und die bevorstehenden Veränderungen durch KI geben und aufzeigen, wie ein CMS als zentraler Transformationstreiber fungieren kann. 12:15 - Schlussrunde & Programmende Bedankung und offizielle Verabschiedung 12:30 - Informelles Networking-Lunch Sandwiches & Refreshments 14:30 - Ende des Summits Zur gleichen Zeit wie unser Summit findet in Frankfurt die Automechanika Messe statt. Dies führt zu einer erhöhten Nachfrage nach Hotelzimmern sowie zu einem erhöhten Verkehrsaufkommen in der gesamten Stadt. Wir empfehlen daher, Reise und Unterkunft frühzeitig zu planen und wenn möglich auf öffentliche Verkehrsmittel zu setzen. Für Besucher, die mit dem Auto anreisen,  stehen begrenzte kostenfreie Parkplätze beim F.A.Z. Tower zur Verfügung. Bei Bedarf nehmen Sie gerne vorab Kontakt mit uns auf und melden sich bitte bei Frau Bianca Meier. Kostenloses WiFi wird für alle Gäste zur Verfügung stehen. WLAN-Anweisungen vor Ort (QR-Code). Für alle, die auf Social Media unterwegs sind: wir freuen uns darüber, wenn Ihr Eure Posts mit dem #LiDoSummit2026 verseht und fleissig spannende Einblicke vom Event teilt. --- ## Wie Livingdocs gebaut und betrieben wird URL: /de/technologie/ Wie Livingdocs gebaut und betrieben wird Wie Livingdocs gebaut und betrieben wird Ein zuverlässiges Fundament für modernes Publizieren Wir betreiben, Sie publizieren Ein Inhalt, jeder Kanal Isolierte Umgebungen, nachvollziehbare Aktionen Bewährt bei Redaktionen mit über 500 Mitarbeitenden Newsletter – jeder Release erklärt Cloud-Angebot Technologien Sicherheit Skalierbarkeit Livingdocs ist ein Headless CMS für Redaktionen – betrieben als Managed Cloud Service auf Kubernetes in Microsoft Azure. Diese Seite zeigt, wie die Plattform aufgebaut ist, wie wir sie betreiben und warum sie bei Verlagen mit Millionen von Artikeln läuft. Die folgenden Abschnitte beschreiben, wie Livingdocs aufgebaut und betrieben wird: von unserer Managed-Cloud-Infrastruktur und den zugrunde liegenden Technologien bis hin zu Sicherheitspraktiken und Skalierbarkeit. Zusammen bieten sie einen transparenten Einblick in die Leistungsfähigkeit der Plattform in anspruchsvollen Produktionsumgebungen. Livingdocs läuft auf Kubernetes in Microsoft Azure, vollständig betrieben von unserem Team. Ihre Entwickler:innen konzentrieren sich auf die Website und die Apps, die Ihre Leser:innen sehen – den Betrieb des CMS übernehmen wir. Ihr Redaktionsteam muss sich nie fragen, ob die Plattform läuft. Und Sie bekommen keine leere Plattform: Wir bringen das Publishing-Know-how aus dem Betrieb für einige der grössten deutschsprachigen Redaktionen mit, angewendet auf Ihr Setup. Workflows, Dokumenttypen, Rollen und Integrationen konfigurieren wir gemeinsam mit Ihrem Team. Produktreleases erscheinen alle zwei Monate, Verbesserungen spielen wir dazwischen kontinuierlich in Ihre Umgebung ein. Jede Änderung testen wir zuerst in einer dedizierten Staging-Umgebung, damit nichts mitten in einer Geschichte landet. Und wenn etwas Aufmerksamkeit braucht, ist ein verantwortliches Team rund um die Uhr erreichbar – mit 24×7-SLA. Livingdocs ist von Grund auf headless und API-first. Redakteur:innen arbeiten in einem einzigen Arbeitsbereich, dieselben strukturierten Inhalte fliessen in jeden Kanal: Web, App, Newsletter und Print – ohne erneute Bearbeitung. Das ist der Sinn von Headless für eine Redaktion: eine Quelle der Wahrheit, viele Oberflächen, keine parallelen Systeme, die App- und Web-Team synchron halten müssen. Eine dokumentierte REST-API und Event-Webhooks binden Livingdocs in den Rest Ihres Stacks ein: DAM, Archiv, Analytics, CDN und KI-Assistenten. Die API nutzt eine releasebasierte Datumsversionierung – jede Version wird mindestens zwei Jahre unterstützt, Deprecations kündigen wir mindestens sechs Monate vorher an. Die Integrationen Ihres Teams funktionieren weiter, während sich die Plattform weiterentwickelt. Die Plattform läuft auf Node.js mit PostgreSQL, Elasticsearch und Redis auf Kubernetes – durchgängig instrumentiert mit OpenTelemetry, Prometheus und Grafana. Damit erkennen wir Probleme, bevor Ihre Redaktion sie bemerkt. Livingdocs ist mit starkem Fokus auf sichere und kontrollierte Inhaltsoperationen konzipiert. Die Anmeldung läuft über Ihren Identity Provider, Berechtigungen steuern projektbasierte Benutzergruppen – ergänzt um API-Tokens mit begrenztem Gültigkeitsbereich, Rotation und Ablauf. Jeder Kunde läuft in einer eigenen isolierten Umgebung: separate Daten, separate Infrastruktur, keine geteilte Mandantenfähigkeit. Jede Aktion – ob von Journalist:innen, einer Integration oder einem KI-Assistenten – ist zugeordnet und nachvollziehbar. Das zählt, wenn redaktionelle Verantwortlichkeit auf dem Spiel steht. Wir hosten auf Microsoft Azure in Deutschland und erfüllen damit europäische Anforderungen an Datenhaltung und DSGVO. Alle Daten sind bei der Übertragung geschützt. Unabhängige Penetrationstests beauftragen wir regelmässig, Abhängigkeiten überwachen wir kontinuierlich, um schnell auf neue Schwachstellen zu reagieren. Livingdocs ist bei grossen europäischen Verlagen im Produktivbetrieb: Redaktionen mit über 500 Mitarbeitenden, Inhaltsbibliotheken mit Millionen von Artikeln, Bildern und Assets. Die Architektur skaliert horizontal, mit separaten Diensten für Editor, APIs und Hintergrundverarbeitung – es wächst genau der Teil, der unter Last steht. Vor aussergewöhnlichen Ereignissen wie grossen Content-Importen, Redesigns oder Wahlnächten planen wir die Kapazität gemeinsam mit Ihnen. Unsere zweimonatlichen Release Notes zeigen, was neu ist, was sich ändert und was kommt. Hier abonnieren. Wenn Sie Neuigkeiten von Livingdocs erhalten möchten, benötigen wir Ihren Namen und Ihre E-Mail-Adresse sowie die Bestätigung, dass Sie dem Erhalt der Mailings zustimmen. Wir können Ihren Namen und Ihre E-Mail-Adresse verwenden, um Ihnen Benachrichtigungen, Updates, Eventeinladungen und andere Informationen per E-Mail zu senden. Bitte beachten Sie, dass wir personenbezogene Daten verwenden, um zu verstehen, ob Sie unsere E-Mails lesen oder auf darin enthaltene Links klicken. Wir tun dies mithilfe der entsprechenden Funktionen der E-Mail-Marketing-Software CampaignMonitor. --- ## Über Livingdocs URL: /de/ueber-uns/ Über Livingdocs Über Livingdocs Unsere Werte Unser Team Unser Verwaltungsrat Unsere Partner Livingdocs wurde 2015 von Gabriel Hase und Lukas Peyer in Zürich gegründet. Heute zählt das Team über 30 Entwickler:innen, Designer:innen und Kommunikationsexpert:innen – und arbeitet eng mit grossen Medienhäusern zusammen. Mit unserer Technologie und unseren Kollaborationstools unterstützen wir die Redaktions-Workflows zahlreicher Medienhäuser in Europa, darunter Süddeutsche Zeitung, NZZ, FAZ, NRK und t-online. Gemeinsam mit unseren Partnern gewinnen wir neue Kunden und entwickeln unser Produkt weiter – damit sich die Verlage auf ihren Job konzentrieren können: erstklassigen Journalismus. Gemeinsam erzielen Entwickler:innen, Designer:innen und Content-Expert:innen ein besseres Ergebnis – davon sind wir überzeugt. Das setzen wir in unserer Software um, und wir leben es selbst. --- ## Newsletter First bei der NZZ: Ein Interview über die E-Mail- URL: /de/blog/nzz-interview-email-newsletter/ Newsletter First bei der NZZ: Ein Interview über die E-Mail- Newsletter First bei der NZZ: Ein Interview über die E-Mail-Newsletter Strategie des Qualitätsblatts Warum? Was ist das Besondere an E-Mail-Newslettern? Welche Rolle spielen diese Newsletter in der Gesamtstrategie der NZZ? Erst kürzlich hat die NZZ ihre Newsletter überarbeitet und vereinheitlicht. Was war dabei die Ausgangslage, was die Probleme und wie wurden diese angegangen? Welches waren dabei die grössten, redaktionellen Veränderungen? Wurden dabei auch neue, interne Workflows etabliert? Wie funktioniert der interne Prozess für den Newsletter Versand? Welchen Einfluss hatten diese Veränderungen? Während sich die einzelnen E-Mail-Formate bestimmt im Laufe der Zeit noch weiterentwickeln, so ist die NZZ nun gewappnet für die Zukunft. Der Anstieg an publizistischen Newslettern und die gesteigerte Wichtigkeit und Akzeptanz des Formats zeigen, dass diese in einer Zeit der Informationsfülle immer wertvoller werden. Wir verfolgen den weiteren Wandel hier gespannt und bieten mit Livingdocs Verlagen eine Möglichkeit auch diesen Trend ohne zu adaptieren. E-Mail-Newsletter galten einst als Low-Tech und unmodern. Nun erweisen sie sich für Verlage, die eine starke direkte Beziehung zum Publikum aufbauen möchten, als immer wertvoller. E-Mails können dazu beitragen, Gewohnheiten und Loyalität aufzubauen, indem sie Leser persönlich ansprechen und sie dort mit interessanten Themen abholen, wo sie sich bereits sowieso täglich aufhalten: in ihrem e-Mail-Postfach. Diese Strategie hat zwei entscheidende Vorteile: Sind die Leser vom Newsletter-Inhalt überzeugt, können sie erstens zu zahlenden Abonnenten gewandelt werden. Zweitens können aber auch Abonnenten dazu gebracht werden, häufiger die Inhalte eines Medienhauses zu konsumieren - was grundlegend dazu führt, dass der Abonnent länger Kunde bleibt. Da für viele die Abonnements während der Pandemie gestiegen sind, nutzen Verlage verstärkt E-Mails, um bestehende Abonnenten zu halten und neue Abonnenten zu gewinnen. Der Wandel hin zu E-Mail-Newslettern in der Branche war seismisch. E-Mails funktionieren auf halbem Weg zwischen Print und Digital. Wie Artikel in einer Zeitung können sie nach dem Senden nicht korrigiert, aktualisiert oder einfach geändert werden. Wie eine Zeitung auch, sind sie in sich abgeschlossen. Sie neigen dazu, ein eingeschränktes Layout zu verwenden, das neben Text möglicherweise einige Fotos, Gifs und Grafiken enthält, aber selten anspruchsvollere oder dynamischere Inhalte. Sie werden oft für ihre Einfachheit geschätzt, aber auch dafür, wie sie Journalismus für bestimmte Personengruppen persönlicher präsentieren können. Da Verlage die Newsletter-Produkte intensivieren, haben die Verbraucher eine riesige Auswahl. Daher ist es wichtiger denn je, unverwechselbare Inhalte zu erstellen, die die spezifischen Bedürfnisse der Zielgruppe erfüllen. Nachrichtenorganisationen wie die New York Times und die Washington Post bieten jeweils fast 70 verschiedene geplante Newsletter an, die die Arbeit verschiedener Bereiche der Nachrichtenredaktion vorstellen, darunter Wirtschaft, Technologie, Kultur und Sport. Viele haben auch „Pop-up“-Newsletter entwickelt, um eine große laufende Geschichte wie das Coronavirus oder die US-Präsidentschaftswahlen 2020 zu vertiefen (Quelle: Digital News Report). Auch die NZZ hat heute bereits über 20 verschiedene Email Newsletter und bietet ihren Kunden und Abo-losen Lesern verschiedenste Formen von News-Briefings, kuratierten Themen und Kommentaren an und verzeichnet inzwischen über 1.3 Millionen Newsletter Abos. Livingdocs ist für die Redaktion der Neuen Zürcher Zeitung das zentrale Tool der Inhaltserstellung und steht nun auch als Newsletter-Editor im Einsatz. Mehr Einblick in die Newsletter-Strategie der NZZ gibt uns in diesem Interview Alexander Mühlbach, Produktmanager App, Newsletter & Podcast. AM: Die NZZ möchte bis 2030 400’000 zahlende Abonnenten erreichen und Newsletter spielen dabei eine grosse strategische Rolle. Dabei setzen wir aktuell auf zwei Arten von Newslettern: Auf sogenannte Akquise-Newsletter, die hauptsächlich dazu da sind, neue Kunden zu gewinnen. Die rein redaktionell geschriebenen Newsletter sollen dabei potenzielle Leser durch ihre Inhalte von einem Abokauf überzeugen. Das klappt bereits ganz gut: 2020 sorgten das “NZZ Briefing” und “Der andere Blick” für 10% aller neuen Digital-Abonnenten. Setzen wir auf sogenannte Engagement-Newsletter, die hauptsächlich bereits bestehende Abonnenten ansprechen und diese mittels spannender Artikel auf die Webseite zurückführen. So soll den Abonnentinnen und Abonnenten immer wieder unser Mehrwert aufgezeigt werden - damit sie möglichst lange ein NZZ-Abo behalten. AM: Vor einigen Monaten war es noch so, dass jeder Newsletter seine eigene technische Vorlage mit eigenen Designs und eigenen Möglichkeiten hatte. Sprich, es gab Newsletter, die konnten Hochkantbilder oder Autorenbilder einfügen, während das andere nicht konnten. Dies hatte zwei entscheidende Nachteile: 1) sah jeder Newsletter anders aus und 2) musste jeder Newsletter von der Technologie von Grund auf neu entwickelt werden. Einmal in Livingdocs für die Newsletter-Autoren und einmal in Salesforce, damit der Newsletter verschickt werden kann. Das machte uns sehr sehr langsam in der Entwicklung. Im Schnitt haben wir mehr als zwei Monate benötigt, um einen neuen Newsletter auf den Markt zu bringen. Damit ist nun Schluss: In Salesforce haben wir ein zentrales Newsletter-Design-System aufgebaut, auf das jeder unserer 26 Newsletter zugreift. Nun sieht jeder Newsletter gleich aus und besitzt die gleichen Möglichkeiten. Zudem haben wir in Livingdocs zwei zentrale Newsletter-Vorlagen erstellt, aus der die Redaktion jeden erdenklichen Newsletter erstellen kann. Sobald nun ein neuer Newsletter entwickelt wird, ist bereits das Design vorhanden, ebenso wie die dazugehörige Vorlage im Editor. Die Technologie muss sich in der Entwicklung nur noch um drei Sachen kümmern: den neuen Verteiler, einem neuen Anmelde-Optin und einer Absenderadresse. Damit sparen wir sehr viel Entwicklungszeit und Ressourcen. AM: Für die Redaktion gab es keine grossartigen Veränderungen, da sie ihre Newsletter weiterhin aus Livingdocs heraus schreiben können. Jedoch haben sie einen grossen Vorteil erlangt: Sie sind flexibler in der Ausgestaltung ihres Newsletters geworden. Früher war es den Redaktoren unmöglich den Newsletter inhaltlich abzuändern, weil dieser an einer fest programmierten Vorlage gebunden war. Dies wäre nur mit Hilfe der Technologie gegangen. Nun ist das kein Problem mehr: Die Redaktoren können sich den Newsletter aus dem Newsletter-Design-System per Drag und Drop in Livingdocs selbst zusammenbauen und immer wieder anpassen. AM: Die NZZ-Newsletter werden seit einigen Jahren aus der Salesforce Marketing-Cloud verschickt. Das Tool hat einige zentrale Vorteile, darunter unter anderem, dass wir dort alle Kundeninformationen gespeichert haben. So können wir unsere Leserinnen und Lesern in Newslettern namentlich ansprechen. Oder aber auch erkennen, wer bereits ein Abonnement hat und wer nicht, um gezielt im Newsletter Abo-Angebote an Nicht-Abonnenten auszuspielen. Allerdings hat Salesforce einen entscheidenden Nachteil: Es hat keinen sonderlich einfachen und guten Newsletter-Editor. Man müsste fast jedem unserer über 30 Newsletter-Redaktoren HTML beibringen, damit sie einen Newsletter im richtigen Design schreiben können. Das können und wollen wir nicht leisten. Deswegen haben wir uns dafür entschieden, dass Salesforce weiterhin unser zentrales Newsletter-Versandtool bleibt, Livindocs als Newsletter-Editor jedoch davor geschaltet wird. Unsere Redaktoren benutzen Livingdocs bereits täglich um Online-Artikel zu schreiben und finden sich darin sehr gut zurecht. Sobald sie mit dem Schreiben des Newsletters in Livingdocs fertig sind, klicken sie einfach auf Publizieren, woraufhin der Newsletter via Schnittstelle an Salesforce übermittelt wird. Von dort aus wird der Newsletter dann versendet. Der Newsletter-Erstellprozess ist dadurch nicht nur kinderleicht, sondern bietet auch einen entscheidenden Vorteil: Wir können die Newsletter mit nur einem Klick zu einem Online-Artikel verwandeln und den Newsletter-Inhalt innerhalb von Sekunden auch auf der Webseite publizieren. AM: Das grösste Ergebnis ist der Zeitgewinn in der Neuentwicklung von Newslettern. Wie vorher bereits erwähnt, haben wir früher mehr als zwei Monate für die Entwicklung eines Newsletters gebraucht. Jetzt brauchen wir nur noch sechs Stunden. Die Opportunitätskosten für einen neuen Newsletter sind nun für uns bei der NZZ so gering, dass wir zukünftig mehr Themen-Newsletter ausprobieren können. Ob Olympia, Fussball-EM oder die nächste Pandemie - wir sind jetzt gerüstet. --- ## Vom Eigenbau zum Einkauf: Die meistgelesene Nachrichtenmarke der Schweiz bekommt ein neues CMS URL: /de/success-stories/20-minuten/ Vom Eigenbau zum Einkauf: Die meistgelesene Nachrichtenmarke der Schweiz bekommt ein neues CMS 20 Minuten Goals Results Digitale News-Medien sind einem sich beschleunigenden Wandel ausgesetzt. Darum muss die Technologie, mit der die Redaktionen arbeiten, entsprechend schnell weiterentwickelt werden können – ansonsten wird sie für Journalistinnen und Journalisten eher hinderlich als hilfreich. Content-Management-Systeme müssen die ständige Weiterentwicklung eines Nachrichtenprodukts unterstützen. Mit dieser Anforderung wurde das Projekt mit «20 Minuten» gestartet, der meistgelesenen Nachrichtenmarke der Schweiz. Sie gehört zum Schweizer Medienunternehmen TX Group. Mit der Ablösung des bisherigen Content-Management-Systems sollte eine möglichst einfache Bespielung insbesondere der digitalen Kanäle gewährleistet werden. Um gleichzeitig die Leserzentrierung und die journalistische Qualität des Produkts kontinuierlich verbessern zu können, benötigte «20 Minuten» eine Technologie, die diesen langfristigen Plan unterstützen kann. «20 Minuten» richtet sich an eine breite Leserschaft und erreicht über 2 Millionen Menschen. Entsprechend gross ist die Menge an Inhalten und die Breite der Themen, die die Redaktion bespielt und betreut. Das hausinterne CMS war jedoch nicht in jeder Hinsicht auf die Bedürfnisse von «20 Minuten» zugeschnitten. Es sollte darum eine moderne, vielseitige Lösung implementiert werden, die eine kontinuierliche Weiterentwicklung des Produkts bei gleichzeitiger Reduzierung der Systemkosten ermöglicht. An dieser Stelle kam Livingdocs ins Spiel. Das Livingdocs-System ist für seine Flexibilität bekannt. Alle zwei Monate werden neue Funktionen hinzugefügt und veraltete abgeschafft, um das Produkt schlank und effizient zu halten. Diese Anpassungsfähigkeit – zusammen mit der intuitiven UX und dem schlanken Editor – machte Livingdocs zur perfekten Lösung für die von «20 Minuten» formulierten Anforderungen. Darüber hinaus spiegelt Livingdocs’ Ansatz bei der Produktentwicklung Ziele von «20 Minuten» für die Entwicklung ihrer Web-first-Publikation wider. Die Evaluierung des neuen Tools begann im Herbst 2022, mit der Entscheidung für Livingdocs wurde dann der Turbo gezündet: Im März 2023 gingen die Entwicklungsarbeiten los, knapp 10 Monate später, am 9. Januar 2024, waren «20 Minuten» und «20 minutes» sowie die Schwestermarken «Le Matin» und «L'essentiel» mit Livingdocs live. Livingdocs hat das Versprechen, die Redaktionssysteme aller fünf Publikationen neu aufzubauen und alle kommunizierten Anforderungen zu einem fairen Preis zu erfüllen, gehalten. Was waren die Anforderungen, die Livingdocs reibungslos erfüllte? In erster Linie ging es darum, das intern aufgebaute System durch ein neues Headless CMS zu ersetzen – ohne die laufenden Redaktionsabläufe zu blockieren. Dank der schlanken Produktstruktur von Livingdocs konnten «20 Minuten» und die dazugehörigen Publikationen Livingdocs innerhalb weniger Monate erfolgreich einführen. Die flexible und anpassungsfähige Struktur von Livingdocs ermöglichte es dem Team von «20 Minuten» ausserdem, neue Funktionen einzubauen, die den Inhalt bereichern und damit die Attraktivität für die Leser erhöhen. «20 Minuten» arbeitet bei Breaking News und bei stehenden Gefässen stark mit Livetickern. Damit die Redaktion weiter auf diese bewährte Erzählform setzen kann, sie aber besser in die Workflows integriert ist, entwickelte Livingdocs ein eigenes Ticker-Tool, das seit dem Launch bei allen fünf digitalen Marken im Einsatz ist. Es wird sowohl für Nachrichten als auch für die Sportberichterstattung eingesetzt. Mit der WYSIWYG-Benutzeroberfläche von Livingdocs können Redakteurinnen und Redakteure ihre Artikel und Seiten effizient und nah am Endprodukt erstellen und verwalten. Nach der Einführung von Livingdocs war das Feedback überwältigend positiv. Es mache Spass, Inhalte zu erstellen, sagt das Redaktionsteam – und betont die benutzerfreundliche, intuitive Oberfläche sowie die Rund-um-die-Uhr-Unterstützung durch das Livingdocs-Team. Das neue System sei vom Team sofort akzeptiert worden und ab dem Moment des Rollouts reibungslos gelaufen. Da Livingdocs in einem Managed-Service-Modell implementiert wurde, kann «20 Minuten» von den Vorteilen eines auf Azure gehosteten Systems profitieren. Dazu gehören zweimonatliche Upstream-Releases, schnellere Konfigurationsmöglichkeiten, die Reduzierung der Gesamtsystemkosten und die Rund-um-die-Uhr-Betreuung durch unser DevOps-Team. Wie bei allen Livingdocs-Projekten ist die Zusammenarbeit von entscheidender Bedeutung, damit das neue System perfekt auf die Bedürfnisse des jeweiligen Kunden abgestimmt werden kann. Auch im Fall von «20 Minuten» wurden das System und alle Elemente in enger Zusammenarbeit entwickelt. Der gesamte Prozess vor und nach dem Go-Live war eine bewusste Co-Creation. Livingdocs bietet «20 Minuten» im Managed Service einen 24/7-Support durch unser Team und Ansprechpartner, die eine perfekte Mischung aus technischen und Kundendienst-Fähigkeiten mitbringen, um Unterstützung zu bieten – sei es bei der Einrichtung neuer Funktionen oder bei der Fehlersuche. Manuel Sutter, Produktmanager von «20 Minuten», sagt, dass an der Zusammenarbeit mit Livingdocs einerseits unsere lockere, aber stets professionelle Einstellung und andererseits unsere unkomplizierte Kommunikation und Projektmanagement zu den besten Dingen zählen. Er betont auch den Wert unserer Offenheit, die entscheidend sei, wenn man gemeinsam neue Produkte entwickle. Livingdocs wird «20 Minuten» bei der Optimierung der Newsroom-Workflows weiter unterstützen, um die Bereitstellung umfangreicher, leserorientierter Inhalte zu erleichtern. Dafür werden wir neue Lösungen und Funktionen entwickeln, die es den Publikationen von «20 Minuten» ermöglichen, sich sowohl aus inhaltlicher als auch aus technologischer Sicht weiterzuentwickeln. --- ## Flexibel und vorausschauend: Wie das Handelsblatt seine redaktionellen Workflows mit Livingdocs gestärkt hat und damit den Weg für die Zukunft ebnet URL: /de/success-stories/handelsblatt/ Flexibel und vorausschauend: Wie das Handelsblatt seine redaktionellen Workflows mit Livingdocs gestärkt hat und damit den Weg für die Zukunft ebnet Handelsblatt Ein neues System für einen neuen Weg nach vorn Was macht Livingdocs zur klaren Wahl? Der Weg nach vorn Goals Results Als der Düsseldorfer Zeitungsriese Handelsblatt erkannte, dass ein neues Content-Management-System benötigt wird, um den wachsenden Anforderungen seiner Redaktion gerecht zu werden, wandte er sich an Livingdocs. Mit über 8 Millionen Lesern pro Monat über alle Kanäle und dem meistgelesenen Titel im Finanzsektor war dem Handelsblatt klar, dass ihr bisheriges CMS zu veraltet und schwerfällig war, um ein so grosses Publikum zu bedienen. Ein modernes, flexibles und intuitiv bedienbares System musste her, welches sich leicht integrieren und mit anderen Systemen in einem Ökosystem verbinden lässt. Aus diesem Grund hat sich das Handelsblatt für Livingdocs entschieden. Lesen Sie die Geschichte direkt vom Kunden, in den Worten des Handelsblatts... Nach mehr als einem Jahrzehnt der Nutzung unseres bisherigen Content-Management-Systems (CMS) war die Zeit für eine Veränderung gekommen. Die Anforderungen an ein CMS für einen modernen Newsroom hatten sich in den vergangenen Jahren stark weiterentwickelt und unser altes System konnte den aktuellen Anforderungen unserer Redaktion nicht mehr gerecht werden. Die starre Verknüpfung zwischen CMS und Frontend schränkte uns in unserer Flexibilität erheblich ein. Gleichzeitig wuchs die Unzufriedenheit in den Redaktionen – die Bedienung war umständlich, das Interface veraltet. Zusätzlich war der Betrieb in der On-Premise-Umgebung komplex und kostspielig. Diese Faktoren ließen uns erkennen: Ein neues System musste her. Nach einer gemeinsamen Evaluationsphase, an der Kollegen aus Entwicklung, Produkt und beiden Redaktionen – Handelsblatt und WirtschaftsWoche – beteiligt waren, fiel die Wahl auf Livingdocs. Das Projekt begann im November 2022, und wir gingen im November 2023 mit dem Artikel-Editor in der Redaktion erstmals live. Besonders wichtig war uns, dass das neue System eine intuitive User Experience bietet, die es dem gesamten Newsroom ermöglicht, effizienter und benutzerfreundlicher zu arbeiten. Livingdocs überzeugte uns mit seinem Headless-Ansatz und der Flexibilität, sich leicht an bestehende Systeme wie zum Beispiel Kordiam und HuGo anzubinden. Der Fokus des CMS auf die Anforderungen von Newsrooms – von den Workflows bis zur Benutzerfreundlichkeit – passt perfekt zu unseren Anforderungen. Livingdocs ist intuitiv zu bedienen und bereits in anderen Redaktionen erfolgreich im Einsatz, was uns zusätzlich in unserer Entscheidung bestätigte. Ein weiterer wichtiger Punkt war, dass das neue CMS den Wartungsaufwand im Vergleich zum bisherigen System deutlich reduziert. Auch hier hat Livingdocs unsere Erwartungen erfüllt. Zudem ist Livingdocs «Cloud ready» und basiert auf einem modernen technologischen Stack, der uns den Weg in die Zukunft ebnet. Was Livingdocs besonders auszeichnet, ist die starke Fokussierung auf Redaktionsprozesse. Die moderne und benutzerfreundliche UX erleichtert uns die tägliche Arbeit, und die Integration von Schnittstellen wie zum Beispiel Kordiam stellt sicher, dass bestehende Workflows nicht nur nahtlos weitergeführt, sondern deutlich optimiert werden. Die Verbindung zwischen Kordiam und Livingdocs hat die Transparenz und Effizienz unserer Workflows erheblich verbessert. Diese Integration ermöglicht es uns, Redaktionsprozesse zentral zu steuern und Inhalte einfacher und schneller zu planen und umzusetzen. Die Lernkurve für unsere Teams in der Redaktion ist extrem steil - nach nur wenigen Stunden Schulung konnten die Redakteure produktiv mit dem System arbeiten. Die Zusammenarbeit mit dem Livingdocs-Team gestaltet sich äußerst partnerschaftlich. Vom ersten Tag an wurden wir durch ein klar strukturiertes Onboarding begleitet, und auch in der Evaluationsphase stand uns das Team jederzeit zur Seite. Besonders wertvoll ist der regelmäßige Austausch, der nach der Einführung fortgesetzt wird. Unsere Anregungen und Verbesserungsvorschläge werden nicht nur gehört, sondern finden oft auch ihren Weg in neue Releases. Diese enge Zusammenarbeit hat maßgeblich zum Erfolg des Projekts beigetragen. Seit der Einführung von Livingdocs hat sich das Arbeiten in der Redaktion spürbar verändert. Es herrscht eine regelrechte Begeisterung für das neue System, was die Arbeitszufriedenheit der 275 Handelsblatt-Redakteure und Handelsblatt-Mitarbeiter, die Livingdocs nutzen, deutlich erhöht. Die Prozesse und Workflows sind durch die Integration von Kordiam und Livingdocs einfacher und transparenter geworden. Wir erleben eine neue Dynamik im Team – Herausforderungen werden angepackt und gelöst. In der Übergangsphase haben wir unser bisheriges CMS noch parallel im Einsatz. Sobald alle Content-Typen und Funktionen in Livingdocs vollständig abgebildet sind, werden wir den kompletten Wechsel vollziehen. In der Zwischenzeit ist die Akzeptanz des neuen Systems in der gesamten Redaktion hoch. Auch die IT ist von der neuen Lösung überzeugt, und gemeinsam mit internen und externen Entwicklerteams konnten wir den Übergang reibungslos gestalten. Unsere bisherigen Erfahrungen mit Livingdocs haben bereits zu neuen Ideen für Features und Workflows geführt, die wir in enger Zusammenarbeit weiterentwickeln. Der Rollout von Livingdocs erfolgt in mehreren Phasen. Livingdocs war dank seiner Erfahrung bei der Unterstützung einer Vielzahl unterschiedlicher Systemablösungsstrategien gut gerüstet, um unseren Umstellungsansatz zu unterstützen. In der Handelsblatt-Redaktion haben wir Livingdocs bereits erfolgreich für die Artikelerstellung eingeführt. Derzeit arbeiten wir an der Umstellung der Seitensteuerung, und in der nächsten Phase wird auch die WirtschaftsWoche auf das neue System umgestellt. Mit der Einführung von Livingdocs haben wir zudem den Weg für weitere technologische Innovationen geebnet. Die Integration von Kordiam in das CMS hat die Planung und Umsetzung redaktioneller Prozesse erheblich vereinfacht. Auch eine Schnittstelle zum Printsystem wird künftig angestrebt, um die Print-Produktion weiter zu optimieren und manuelle Prozesse zu reduzieren. Der Blick in die Zukunft zeigt uns, dass Livingdocs nicht nur unsere aktuellen Anforderungen erfüllt, sondern auch zahlreiche Potenziale für zukünftige Entwicklungen bietet. Dieses Projekt hat eindrucksvoll gezeigt, wie wichtig es ist, auf eine flexible und zukunftsorientierte CMS-Lösung zu setzen, um in der dynamischen Welt des Journalismus bestehen zu können. --- ## Heute URL: /de/success-stories/heute/ Heute Heute Neue Anforderungen – neues System Livingdocs – das ideale «Headless»-System Grosser Spielraum für Anpassungen Akzeptanz in der Redaktion Die Corona-Krise als Nagelprobe «Heute» ist bereit für Morgen Goals Results «Heute» ist Österreichs führende und meistgelesene Gratiszeitung und hat zudem die zweithöchste Leserzahl aller Zeitungen in Österreich. Die Schweizer TX Group hält eine Mehrheitsbeteiligung am Online-Portal «Heute.at». Das «Heute.at»-Dachangebot verzeichnete allein im Mai 2020 mehr als 8 Millionen Unique Clients. Die Besucherfrequenz ist dementsprechend hoch und verlangt nach Systemen, welche in jeder Hinsicht Höchstleistungen erbringen können. «Heute.at» wurde seit 2017 mit einem CMS bespielt, das beim Schweizer Mehrheitseigentümer des Digitalbereichs von «Heute» im Einsatz war. Dieses System erfüllte mit einem eher hohen Grad an Komplexität und einem grossen Funktionsumfang die Anforderungen einer modernen Online-Redaktion grundsätzlich sehr gut. In der Praxis kam dennoch der Wunsch auf, rascher und eigenständiger auf neue Bedürfnisse im täglichen Geschäft eingehen zu können und das Development auch auf längere Sicht flexibler gestalten zu können. Aus Überlegungen bezüglich Aufwänden jeglicher Art mussten demnach für die Umstellung auf ein neues Redaktionssystem ein Konzept und ein System her, welche die Kosten wie auch die Arbeitsbelastung so niedrig wie möglich halten und trotzdem den höchsten Ansprüchen genügen würden. Es sollte also eine leise aber mächtige Umstellung passieren, bei der die Leserschaft auf den ersten Blick nichts bemerkt, aber – etwa durch schnellere News-Produktion und neue Storytelling-Elemente – auch von der Systemoptimierung profitiert. Das Frontend sollte von der Umstellung des dahinterstehenden Systems weitgehend unberührt bleiben. Das reduzierte in manchen Bereichen die Komplexität des Unterfangens und sollte etwaige Verluste im SEO-Bereich minimieren, brachte aber ganz eigene Problemstellungen mit sich – schliesslich musste hier, bildlich gesprochen, der Motor eines Autos in voller Fahrt ausgetauscht werden. Ein Projekt, das geradezu auf Livingdocs zugeschnitten war. Wenn Medienunternehmen ihre Publishing-Infrastruktur ersetzen, gestalten sie normalerweise auch gleichzeitig den Auftritt ihrer Online-Portale neu. Allerdings ist das nicht immer nötig und manchmal auch nicht gleich sinnvoll. Viele CMS sind an das «Frontend» (Webseite) gekoppelt, an welches die Inhalte ausgespielt werden. Als «Headless»-CMS hat Livingdocs aber keine Präferenz bezüglich Frontend, das seinen Content konsumiert. Es kann grundsätzlich alle Frontends bedienen, die zudem auf den verschiedensten, verfügbaren Technologien basieren können. Selbstverständlich blieb es dennoch eine interessante Herausforderung, für «Heute.at» die perfekte Lösung zu entwickeln, welche die alte Plattform einwandfrei ersetzen kann, ohne das vorhandene Frontend visuell oder technisch in tiefgehender Weise zu verändern. Einer der wichtigen Ansätze war zum Beispiel, auf dem Livingdocs-Server eine eigene Schnittstelle für das bisherige Frontend anzubringen, das einen reibungslosen Wechsel zwischen den dahinterstehenden Systemen erlaubt. «Heute.at» benötigte ein möglichst flexibles und offenes System, das auf die spezifischen Bedürfnisse der Redaktion zugeschnitten werden konnte. Das Development sollte die Möglichkeit haben, das CMS auch nach der Umstellung weiter zu entwickeln, ohne Anbindung und Support für das Kernprodukt zu verlieren. Clemens Pilz, Leiter für Digitale Entwicklung bei «Heute.at» zeigt sich zufrieden: «Der modulare Aufbau von Livingdocs erlaubt es dem In-House-Team, Komponenten auf Übersichtsseiten und innerhalb von Artikeln frei zu gestalten und auf das Feedback der Redaktion einzugehen.» Dieses Prinzip gewährleistete auch die reibungslose Einbindung externer Komponenten wie Video-Player, Umfragetools und Visualisierungen, die für ein zeitgemässes journalistisches Storytelling unabdingbar sind. Besonderer Wert wurde auf eine intuitive Bedienung gelegt – langjährige Print-Journalisten sollten mit dem System genauso umgehen können wie junge «Digital Natives». Das CMS sollte also nicht wie eine Schranke den Einstieg in die Online-Arbeit blockieren, sondern durch übersichtlichen Aufbau und vielfältige Gestaltungsmöglichkeiten dazu einladen. «In der Zusammenarbeit mit dem ‹Heute›-Team legte Livingdocs ein hohes Mass an Improvisationsbereitschaft und Flexibilität an den Tag», erzählt Clemens Pilz. Um den Arbeitsprozessen der Redaktion entgegenzukommen, wurden zum Kernprodukt noch mehrere Features hinzugefügt, darunter neue Upload-Möglichkeiten für Fotos, umfangreichere Suchfunktionen, eine Zeichenbegrenzung für den Artikel-Titel sowie die Platzierung von Geschichten auf Übersichtsseiten mit speziellen Tags. Eine der neuen Wunsch-Funktionen ist die Zeichenbeschränkung, welche die jeweils eingegebenen Zeichen pro Komponente zählt, anzeigt und auf ein gesetztes Maximum beschränkt. Das Feedback der Redaktion fiel während der Einschulung und in den ersten Wochen nach der Umstellung durchwegs positiv aus. Vor allem der übersichtliche Aufbau des Systems auf Artikel-Ebene und die intuitive Befüllung zentraler Elemente wurden gelobt. Anpassungen im Workflow waren wegen der Corona-Pandemie und der daraus resultierenden Heimarbeit grosser Teile der Redaktion eine Herausforderung, spielten sich aber nach einigen Tagen gut ein: Die Proofreading-Funktion in Livingdocs erlaubt etwa je nach Situation unterschiedliche Herangehensweisen beim Publizieren von Storys. Ein Redakteur kann seinen fertigen Artikel im Regelfall an seinen Ressortleiter weiterstellen, der die Story redigiert und sie der Chefredaktion zum Publizieren übermittelt. Bei Bedarf kann ein Mitarbeiter die Geschichte aber auch direkt an die Redaktionsleiter weiterleiten – oder bei Breaking News, wenn ihm die Berechtigung dazu erteilt wurde, die Meldung direkt online stellen und im Frontend platzieren. Die Umstellung auf Livingdocs wurde von langer Hand geplant, die Corona-Krise traf das «Heute»-Team dann ausgerechnet in der heissesten Phase. Nicht nur die Kommunikation mit Livingdocs konnte wegen der Pandemie in den finalen Wochen nur über Chats, Telefonate und Videokonferenzen geführt werden – zwischen Österreich und der Schweiz ging der Grenzbalken hinunter – auch «Heute»-intern mussten ganz neue Wege gefunden werden. «Ursprünglich sollten sämtliche Mitarbeiter in umfangreichen, persönlichen Schulungen an das neue System herangeführt werden. Wegen der Gefahr einer Infektion mit dem Coronavirus war daran aber nicht mehr zu denken», sagt Clemens Pilz. Um trotz der Krise am Zeitplan festhalten zu können, wurden detaillierte Schulungsunterlagen mit Video-Tutorials, Handbüchern und Online-Hangouts für die Redaktion produziert. «Dass die Umstellung auf das neue CMS unter diesen widrigen Umständen geglückt ist, ist der Improvisationsbereitschaft unseres Teams sowie dem persönlichen Einsatz unserer RedakteurInnen zu verdanken, die sich im Home-Office in Livingdocs eingearbeitet haben.» Die Umstellung von «Heute.at» ist ein hervorragender Beweis dafür, dass das umfassende und inspirierende Publishing-Erlebnis von Livingdocs überall und sogar unter erschwerten äusseren Bedingungen integriert und implementiert werden kann – auch «hinter» einem bereits vorhandenen Portal, das nicht primär für seine Leser verbessert wurde, sondern vor allem für seine Redakteure und Entwickler. «Heute.at»-Chefredakteur Clemens Oistric zeigt sich erfreut: «In Zusammenarbeit mit dem Livingdocs-Team ist es gelungen, ein Produkt zu entwickeln, das auf technischer Ebene den höchsten Ansprüchen gerecht wird. Die eingängige Bedienung und der modulare Aufbau garantieren Schnelligkeit und Flexibilität in unserer täglichen News-Produktion.» Durch die Umstellung auf das neue System kann das «Heute»-Development zukünftig unmittelbar auf die Wünsche der Redaktion eingehen und das CMS parallel zum laufenden Betrieb weiterentwickeln und auf die laufende Produktion zuschneiden. Erste Projekte wurden bereits in den Wochen nach dem Launch formuliert, geplant sind mittelfristig nicht nur Komfort-Features, sondern auch neue Möglichkeiten im Storytelling-Bereich. Hierbei werden Frontend und Backend gemeinsam weitergedacht um den Redakteuren Freiheit bei der Visualisierung ihrer journalistischer Inhalte zu geben. --- ## Der Big Bang: Livingdocs als zuverlässiger CMS-Partner des K URL: /de/success-stories/koelner-stadt-anzeiger/ Der Big Bang: Livingdocs als zuverlässiger CMS-Partner des K Kölner Stadt-Anzeiger Goals Results Bei der Produktentwicklung sind Schnelligkeit, Agilität und Kreativität entscheidende Elemente für den Erfolg. Für viele traditionelle Medienunternehmen ist dies jedoch nicht der Fall: Langsame Prozesse, die von langen Diskussionen und (oft zu) akribischer Detailarbeit geprägt sind, machen es ihnen schwer, sich weiterzuentwickeln.Der Kölner Stadt-Anzeiger (KStA), der führende deutsche Nachrichtenverlag in der Region Köln, stand vor ähnlichen Herausforderungen, als sich herausstellte, dass seine Website ksta.de unter den bestehenden Bedingungen nicht weiterentwickelt werden konnte und ein nennenswertes Wachstum nicht realisierbar schien. Die Erstellung der Inhalte verlief schleppend, der Vertrieb war nicht mehr zeitgemäß und die technische Infrastruktur war veraltet. Also beschloss der KStA, auf die ehrgeizigste, wenn auch riskante Art und Weise voranzugehen: durch eine massive Überarbeitung, die treffend als „Big Bang“-Relaunch bezeichnet wurde. "Ein solch drastisches Vorgehen war unumgänglich", erklärt Timo Schillinger, Senior Product Manager beim KStA. "Unser Tech-Stack und unser CMS standen kurz vor dem "End of Life", und wir hatten kaum noch Wartungsmöglichkeiten. Uns gingen die Updates und Lizenzen aus, so dass es keine absehbare Möglichkeit gab, mit den bereits vorhandenen Systemen weiterzumachen." Die Einschränkungen, die diese veraltete Technik mit sich brachte, hatten weitreichende Implikationen für die tägliche Arbeit der Nachrichtenpublikation: Aufgrund dieser Hindernisse war der KStA nicht in der Lage, neue Arten von Inhalten zu entwickeln, die Verbreitung zu verbessern, KI zu implementieren, Personalisierung zu integrieren und vieles mehr. Nach einer langen Reihe intensiver Diskussionen entschied der KStA, dass der beste Ansatz eine umfassende Neuerfindung wäre, wobei er sich darüber im Klaren war, dass dieser Weg der risikoreichste mit dem größten Potenzial für bedeutende Schwierigkeiten sein würde. "Wir haben acht Projekte in diesen einen großen Relaunch einbezogen", sagt Schillinger und merkt an, dass jedes der acht Projekte für sich genommen eine große Belastung darstellte. "Es wäre ein enormer Arbeitsaufwand gewesen, nur eines dieser Projekte abzuschließen. Dennoch setzten wir uns das Ziel, alle 8 Projekte in einem Relaunch unterzubringen. Außerdem setzten wir uns das Ziel, den Relaunch zu einem festen Termin in weniger als acht Monaten ab dem Start fertigzustellen." Einer der größten Widerstände bei der zukunftsorientierten Entwicklung der KStA-Nachrichten-Website war das monolithische, übermäßig angepasste CMS, das nicht mit der rasanten Geschwindigkeit Schritt halten konnte, die erforderlich ist, um im Bereich des digitalen Nachrichtenwesens und der Medien aktuell, relevant und wettbewerbsfähig zu bleiben. Schillinger: "Die Erstellung von Inhalten war zu langsam, die Verbreitung war nicht auf dem neuesten Stand. Als wir uns zu einem Big Bang Relaunch entschlossen, mussten wir sicherstellen, dass wir ein zuverlässiges Content Management System haben, das das Risiko im Zusammenhang mit diesem Aspekt der Überarbeitung minimiert." Hier spielte Livingdocs eine Schlüsselrolle. Mit dem Livingdocs-CMS, das auf die Bedürfnisse und die Arbeitsgeschwindigkeit heutiger Redaktionen zugeschnitten ist, konnte der KStA sein Digital-First-Ziel erreichen und alle acht Projekte innerhalb der festgelegten Frist starten. Im November 2022 wurde die KStA-Website offiziell auf Livingdocs relauncht. Livingdocs unterstützt ksta.de nun bei der Veröffentlichung und Verteilung von täglich ca. 300 Webartikeln mit einer effizienteren Kommunikation, der Ausrichtung auf mehrere Kanäle und der konsistenten Verteilung von Assets dank Kollaborationstools und einer großen Bandbreite an Funktionalitäten und Features. Bei der Arbeit mit Livingdocs können die Redakteure Artikel und Pages erstellen und eine Vielzahl von Assets und Services koordinieren (z.B. Video, Podcasts, Newsletter-Tools, Integration von Revenue Ads, Paywall- und Abo-Management, etc.), ohne unser CMS verlassen zu müssen; alles, was sie benötigen, ist entweder in Livingdocs eingebaut oder nahtlos darin integriert. So können User beispielsweise das Potenzial von Artikel-Metadaten erforschen und dank der Integration der KI-Autotagging-Lösung unseres Partners iMatrics Zugang zu automatisierten Tagging-Funktionen in Bezug auf Thema, Signifikanzniveau, Leserbedürfnisse usw. erhalten. Es ist anzumerken, dass das echte Interesse eines Teams, digital arbeiten zu wollen, ein entscheidender Faktor für ein erfolgreiches Digitalisierungsprojekt ist, insbesondere für ein so ehrgeiziges wie das 8-in-one-Projekt des KStA. Die Qualität der CMS-User Experience sollte daher nicht unterschätzt werden. Wir bei Livingdocs sind bestrebt, unsere User Experience intuitiv und benutzerfreundlich zu gestalten. Schillinger erinnert sich daran, dass die Erstellung eines Artikels mit dem früheren CMS mühsam und zu kompliziert war, ähnlich wie das Ausfüllen eines Steuerformulars, was weit entfernt ist von der angenehmen, unkomplizierten Erfahrung, die die Journalisten von KSTA bei der Arbeit mit Livingdocs machen. "Wir wollten, dass sich unsere Redakteure auf das Wichtigste konzentrieren können: das Schreiben von Artikeln und die Erstellung hochwertiger Inhalte, ohne sich mit der Bedienung eines kritischen, aber übermäßig umständlichen Tools herumschlagen zu müssen", erklärt Schillinger weiter. Tatsächlich erzählt Schillinger, dass bei der Livingdocs-Schulung des KStA, die nur knapp 3 Stunden für über 200 Redakteure dauerte, die Teilnehmer mit einem Lächeln gegangen sind und den Wunsch geäußert haben, dass Livingdocs so schnell wie möglich und flächendeckend als neues ksta.de-CMS eingeführt werden soll. Darüber hinaus sagte Schillinger, dass es nicht nur die Benutzerfreundlichkeit ist, die den KStA dazu bewogen hat, sich für Livingdocs zu entscheiden, sondern auch die angenehme und freundliche Zusammenarbeit mit unseren Kunden. Und eine bessere User Experience, die von einem kompetenten und erfrischend sympathischen Team unterstützt wird, bedeutet mehr Zeit und Energie, um sich auf die Erstellung von besserem Journalismus zu konzentrieren. Die Zukunft sieht rosig aus, da der KStA mit Livingdocs an seiner Seite vorankommt. Seit der Einführung von Livingdocs haben sich bereits einige positive Veränderungen ergeben. "In unserer Idealvorstellung werden die Inhalte für alle Kanäle zuerst digital erstellt; das schließt auch unsere Printprodukte ein. Wir arbeiten derzeit an einer Schnittstelle, die digitale Inhalte in unsere physische Zeitung bringen wird. Das werden wir sehr bald live schalten können", so Schillinger. "Der Relaunch hat es [dem KStA] ermöglicht, aus der Sackgasse herauszukommen und den Weg für weiteres Wachstum und Entwicklung zu ebnen." Wir von Livingdocs freuen uns, Teil dieser Reise zu sein und den KStA auf seinem Weg in die Zukunft zu begleiten, zu fördern und zu unterstützen. --- ## Digitale Transformation aller redaktionellen Prozesse URL: /de/success-stories/main-post/ Digitale Transformation aller redaktionellen Prozesse Main-Post Zeiten des Wandels Aladin wünscht sich Livingdocs Vom Umbruch zum Durchbruch – die Systemlandschaft Livingdocs ist viel mehr als nur «System» Storytelling und der intuitive Editor Ende gut, alles… geht weiter! Goals Results Mit einer Auflage von 120.000 Exemplaren und fast fünf Millionen Visits monatlich auf mainpost.de ist die Mediengruppe Main-Post die reichweitenstärkste News-Organisation in Unterfranken. Alles begann 1883 mit der Gründung des Würzburger Generalanzeiger. Heute treiben Innovation und digitale Transformation die Entwicklung des regionalen Medienhauses mit 1100 fest angestellten Mitarbeiterinnen und Mitarbeitern. Auch die Main-Post bekam im letzten Jahrzehnt den immer stärker werdenden Umbruch im Verlagswesen deutlich zu spüren. Undienliche printlastige Workflows und Systeme, eine für die voranschreitende Digitalisierung nicht mehr zeitgemässe Organisationsstruktur und der zunehmende Kostendruck, entstanden durch die kontinuierliche Reduktion von Print-Zeitungsverkäufen, waren relevante Auslöser für ein umfassendes Umdenken und entsprechendes Handeln. Die Verantwortlichen sahen sich 2015 mit einem damals beinahe schon 25 Jahre alten Redaktionssystem konfrontiert, dem NEWS NT, welches zwar fortlaufend aktualisiert und optimiert wurde, aber dennoch den modernen Anforderungen mit klarem Online-Fokus nicht gewachsen war. Ein radikales Umdenken musste stattfinden – ein Umdenken auf allen Ebenen, ohne jedoch gleich alle Grundlagen, investierten Systeme und Mitarbeitende auszutauschen. So konsultierte das Management der Main-Post die Medien-Unternehmensberatung Schickler, um den anstehenden Transformationsprozess in Gang zu setzen und begleiten zu lassen. Wir schreiben das Jahr 2016. Das Projekt «Aladin» war geboren. Für das dreijährige Projekt «Aladin» wurden drei grosse Wünsche bzw. drei Hauptziele definiert: Die Sparziele sollten mit natürlichen Abgängen (Ruhestand) und gleichzeitig höherem Output durch verbesserte Workflows und neuen Redaktionssystemen erreicht werden. Sehr schnell war klar, dass diese Transformation nicht ohne den umfassenden Einbezug der Mitarbeitenden passieren kann. Mehr als die Hälfte aller Redaktionsmitglieder war in 8 Arbeitsgruppen direkt im Transformationsprozess involviert, über 25 von rund 130 Redakteurinnen und Redakteure bekamen im Zuge des Prozesses neue Rollen und Aufgaben. Livingdocs als wegweisendes Redaktionssystem zu wählen, lag auf der Hand. Die NZZ Mediengruppe und die Main-Post waren beide langjährige Co-Investoren und Mitentwickler des alten Redaktionssystems NEWS NT und hatten sich seit jeher freundschaftlich über ihre Verlagssysteme ausgetauscht. Die Gewissheit, dass das St.Galler Tagblatt (damals schon Teil der NZZ Mediengruppe) ein ähnliches Profil wie die Main-Post aufwies und eine erfolgreiche Transformation mit Livingdocs hinter sich hatte, liess einer Evaluation nichts mehr im Wege stehen. 2018 fand dann das erste Roll-out von Livingdocs bei der Main-Post statt. Die erfolgreiche Transformation hin zu einer Organisation, die in jeder Hinsicht, in jedem System und jedem Prozess «Digital First» lebt, ist gelungen! Vorbei sind die Zeiten altmodischer und notgedrungener Print-to-online-Hilfskonstruktionen und der einschränkenden, medienspezifischen Erstellung und Ausspielung von Inhalten. Die Erstellung ist nicht mehr an die Ausspielung gekoppelt. Livingdocs wird, wie bei der Neuen Zürcher Zeitung, auch für die Print-Produktion genutzt. «Ein wichtiges Ziel war eben auch, die Print-Produktion sinnvoll umzustellen», ergänzt Andreas Kemper, Projektleiter Livingdocs & Leiter Redaktionssysteme und Technik in der Chefredaktion der Main-Post. Um den Transformationsprozess möglichst koordiniert und integrativ durchzuführen, hat die Main-Post schon von Projektbeginn an auf zwei designierte Projektredakteurinnen und einen hauptverantwortlichen Projektleiter für Livingdocs gesetzt. Was sich daraus entwickelt hat, geht erfreulicherweise weit über die abgeschlossene Einführung und Integration von Livingdocs hinaus. Julia Haug und Nike Bodenbach, beide vollamtliche Projektredakteurinnen mit vorgängiger Redaktionserfahrung, bleiben die professionelle Schnittstelle zur Redaktion und sind deren Anlaufstelle, wenn Fragen auftauchen. Selbstverständlich ist die regelmässige, professionelle Schulung der Mitarbeitenden ein wichtiger Bestandteil ihrer Arbeit. Sie nehmen sorgfältig Feedback und Wünsche der Redaktionen auf, verwerten diese konzeptionell und übergeben dann die nötigen Informationen und Anforderungen an die technischen Verantwortlichen und Livingdocs. Ihre Konzeptions-, Entwicklungs- und Strategie-Arbeit befasst sich nicht nur mit Livingdocs, sondern auch damit, wie die ganze Organisation mit ihren Systemen integriert funktioniert. Sie analysieren und planen entsprechende Workflows für den ganzen Publishing-Prozess. Dieses spezifische, koordinierte Zusammenspiel von Redaktion und Technik dürfte für moderne Verlage ein echtes Vorzeigebeispiel darstellen. Livingdocs als hochintegriertes, modifizierbares und stetig weiterentwickelndes System fördert und begrüsst diese Organisations-Philosophie. Projektleiter Andreas Kemper beschreibt die «Nutzungstiefe» als wichtigen Erfolg des Einsatzes von Livingdocs bei der Main-Post. Die Redakteure begnügen sich nicht einfach mit dem Nötigsten, sondern erkunden und nutzen Livingdocs in seiner ganzen Bandbreite. Neue Funktionen werden ausprobiert und ins eigene Skills-Set eingebaut, was sich wiederum positiv auf die inspirierte Schreibkunst auswirkt. Mit dem Editor sind die gesamte Handhabung und die Inhaltserstellung viel intuitiver geworden, und mit dem medienneutralen «Digital First»-Ansatz bleibt der Redaktion mehr Kapazität für Kreativarbeit. «Livingdocs hat uns die einfache Erstellung von kompletten ‹digitalen Inhaltspaketen› erst ermöglicht, wo verschiedene Medien-Elemente leicht miteinander kombiniert werden können.» Digital ist attraktiver geworden! Das hat gleichzeitig «mainpost.de» attraktiver gemacht: Nach der Einführung von Livingdocs konnten sie nämlich einen beachtlichen Leser-Zuwachs verzeichnen. Und als angenehmen Nebeneffekt, durch diese Umstellung und durch die sinnvolle Anpassung der Print-Produktion, sind auch die Print-Produkte besser geworden. Mit neuen Tools tun sich neue Möglichkeiten auf. Die Erzählweise hat sich vielerorts weiterentwickelt. Bei der Main-Post wurde das «Digital Storytelling» ebenfalls stark gefördert und ausgebaut. Ein repräsentatives Beispiel ist unter anderem die «Main-Post-Story»-Rubrik. Mit dem Story-Format erweitert sich die Palette der Erzählweisen zusätzlich zu alltäglichen Multimedia-Artikeln. Und damit auch der Anreiz für Leser, Online-Abonnenten zu werden. Julia Haug freut sich, «Mit Livingdocs ist es für Autoren inzwischen sehr einfach geworden, ein richtig schönes ‹Storytelling› zu machen.» Die digitale Transformation ist kein Prozess, der irgendwann abgeschlossen ist. Das Projekt «Aladin» ist offiziell beendet. Die Transformation geht jedoch weiter. Das Projekt wird zum Programm. So geht digital. Die Technik bleibt in Bewegung, die Gesellschaft auch. Die Main-Post hat mit ihrem eindrucksvollen Engagement ein starkes Fundament gelegt, das in die Zukunft weist und sie diese ein Stück weit mitbestimmen kann. Als Nächstes steht die stärkere Verknüpfung der Inhalte-Planung und der Inhalte-Erstellung an. Auch hierbei unterstützt Livingdocs die Main-Post gerne – mit ihrer entsprechenden Desk-Net-Livingdocs-Integration. --- ## Neue Zürcher Zeitung URL: /de/success-stories/nzz/ Neue Zürcher Zeitung Neue Zürcher Zeitung Workflows Systemlandschaft Trennung der Verantwortungsbereiche Eine neue Form des Publishings Goals Results Die Neue Zürcher Zeitung, kurz NZZ, ist die Älteste der grössten Zeitungsverlage der Schweiz und blickt auf eine lange und erfolgreiche Geschichte des grenzüberschreitenden Qualitätsjournalismus zurück. Wie die meisten grösseren Medienunternehmen haben auch sie eine Vielzahl unterschiedlicher Tools und Workflows für ihre Titel verwendet. Ihr Haupt-CMS war Atex Polopoly. Aufgrund des sich verändernden Konsumverhaltens der Leserschaft stand die NZZ vor neuen Herausforderungen, die mit den alten Systemen nicht gelöst werden konnten. Gewiss, die NZZ hatte grosse Visionen. Bei dem Projekt ging es nicht nur um die Aufrüstung eines Altlasten-Systems, sondern um den Aufbau der Infrastruktur für eine digitale Zukunft der gesamten Zeitung. Es gab eine zentrale Herausforderung: Eine jeweilige Redaktion sollte sowohl für die Online- als auch für die Printausgabe schreiben. Mit einem einzigen Tool: Livingdocs. Es war klar, dass Livingdocs, als browserbasierter Web-Editor, eine Vielzahl von druckspezifischen Anforderungen unterstützen musste, damit dies funktionieren konnte. Darüber hinaus mussten wir einen neuen Workflow definieren, der zwei meist getrennte Welten zusammenführen konnte: Das Schreiben für den Druck und das Schreiben für Online. Die NZZ wurde zu einer innovativen Laborumgebung, in der wir gemeinsam einen neuen Weg finden konnten, um im Zeitungsgeschäft zu bestehen. Der einheitliche Ansatz vereint nun Print und Online, ermöglicht die einfache und schnelle Einrichtung neuer Content-Produkte und unterstützt die regionalen Verkaufsstellen. Inhalte werden in diesem Umfeld lebendig und bilden die Grundlage, auf der ein abonnementbasiertes Geschäftsmodell aufgebaut und gepflegt werden kann. Der Schlüssel zum Erfolg dieser Lösung war der komponentenbasierte Ansatz von Livingdocs. In Livingdocs ist ein Artikel nicht eine Vorlage, sondern eine flexible Anordnung von etwa 20 kleineren Vorlagen, den Komponenten. Von einem Online-Artikel zu einem Print-Artikel zu wechseln, ist lediglich eine Übersetzung von einem Komponentensatz in einen anderen. Dasselbe gilt auch für alle Produkte, z.B. von der Tagesausgabe zur Sonntagsausgabe oder zum Lifestyle-Magazin. Heute gibt es bei der NZZ etwa 500 Komponenten, die auf 24 verschiedene Sets in 6 verschiedenen Content-Produkten verteilt sind. Das Design-Team aktualisiert diese Sets im Zwei-Wochen-Rhythmus, und es werden laufend Verbesserungen integriert. Vorbei sind die Zeiten des grossen Re-Designs. Die Journalisten arbeiten bequem in ihrem Web-Browser und können flexibel für die gesamte Produktpalette schreiben und so das bestmögliche Leseerlebnis für verschiedene Zielgruppen schaffen. Selbst die Korrekturleser profitieren von der Verwendung von Komponenten durch ein System, das nur die Komponenten hervorhebt, die sich seit der letzten Überprüfung der Rechtschreibung geändert haben. Die Systemlandschaft wurde drastisch vereinfacht. Es gibt einen einzigen Einstiegspunkt für die Produktion: Livingdocs. Livingdocs-Artikel, die auch für Print geschrieben wurden, werden an WoodWing Enterprise zur Nachbearbeitung in InDesign geschickt. InCopy-Lizenzen werden nicht mehr benötigt. Auch die Newsletter werden in Livingdocs geschrieben und nur für die Ausspielung an die Adobe Marketing Cloud geschickt. Die redaktionelle Planung erfolgt in Desk-Net. Der Datenjournalismus benötigt kein eigenes Team mehr, aber seine Anwendung wurde so weit vereinfacht, dass er in den Newsroom integriert ist und jeder Redakteur Komponenten zur Visualisierung von Analysen verwenden kann. Zu diesem Zweck hat NZZ das Q-Tool entwickelt, das nahtlos in Livingdocs integriert ist. Die Frontend-Anwendungen werden von der NZZ entwickelt. Sie baute ein Web-Framework (Morpheus), das mit Livingdocs als Backend und einem flexiblen nativen App-Builder namens VAMP zusammenarbeitet, der auf React Native basiert. Die Paywall ist CeleraOne und Zahlungen werden in SAP abgewickelt. Zusätzlich zu den eigenen Distributionskanälen unterstützt Livingdocs eine Fülle anderer Kanäle wie Facebook-Instant-Articles oder Google AMP. Die neuen Workflows bei der NZZ ermöglichen jedem Journalisten, für Print und Online zu schreiben. Während die Flexibilität, Produkte-übergreifend zu arbeiten, grösser geworden ist, wollte die NZZ umso mehr die Kontrolle über die Layouts in der Produktionslogik beschränken. Livingdocs ermöglicht das grafische Layouten von Teasern auf der Start- und Übersichtsseite. Die NZZ wünschte sich jedoch einen optimierten Prozess, bei dem nur sehr wenige Benutzer das Layout steuern. Die meisten Verantwortlichen der Website arbeiten jetzt an einer einfachen Prioritätenlisten-Ansicht, die wir in Livingdocs implementiert haben. Sie sehen, welche neuen Artikel zu einem Thema eingetroffen sind und sortieren diese per Drag & Drop. Es kümmern sich nicht mehr alle Journalisten darum, wie ein bestimmtes Teaser-Bild an einer bestimmten Stelle aussieht, nur noch ein sehr kleines Team erledigt die grafische Nachbearbeitung der Startseite. Dies verbessert die Performance und die Gesamteffizienz. Ein ähnliches Szenario zeichnet sich auch im Print-Prozess ab. Livingdocs berücksichtigt die alltäglichen und charakteristischen Bedürfnisse von Printjournalisten, wie druckspezifische Zeichen, die korrekten Zeilenumbrüche und das Überprüfen von Über- und Unterlauf. Ein sechsköpfiges Team ist für die mikrotypografische Nachbearbeitung auf der InDesign-Seite verantwortlich, während sich der Rest der Redaktion auf ihre Stories fokussieren kann. Um diese Prozesse zu rationalisieren, nutzte die NZZ das Autorisierungssystem von Livingdocs. Die Journalisten sehen nur die Möglichkeit, Artikel zu schreiben und zu veröffentlichen. Die Website-Verantwortlichen haben aber auch Zugriff auf das Listen-Tool, um Artikel nach Themen zu sortieren, und nur eine kleine Handvoll Benutzer hat Zugang zur grafischen Seitenverwaltung. Darüber hinaus verwenden sie konfigurierbare Workflow-Aufgaben, um sicherzustellen, dass alle Artikel korrekturgelesen und überprüft werden. Im Zentrum der Strategie der NZZ stehen Fragen, die jede traditionelle Zeitung betreffen: Wie können wir effizienter produzieren, die Einnahmen mit Inhalten steigern und dennoch ein qualitativ hochwertiges Produkt beibehalten? Die Investition in neue Workflows bei der NZZ hat sich gelohnt: In den letzten zwei Jahren wurden wieder Gewinne erzielt und die Aktionärsdividende ist wieder da, wo sie war. Es war grossartig zu sehen, wie offen sich das Team von NZZ für neue Technologien einsetzt und wie sie uns herausforderten, ein Toolkit zu entwickeln, das wirklich funktioniert. Unsere Reise mit der NZZ-Mediengruppe geht weiter. Ende 2016 wurde sie mit einer Beteiligung von 15 % unser erster externer Investor in Livingdocs. Sie werden auch weiterhin an der Spitze unseres Innovationszyklus stehen, indem sie sich mit uns ständig auf den neuesten Stand bringen, neue Features in ihren Redaktionen ausprobieren und sich mit neuen Ideen den Herausforderungen des heutigen Zeitungsgeschäfts stellen. Wie sieht es mit Ihrer Erfolgsstory aus? Finden Sie heraus, was Livingdocs für Sie tun kann! — Demo anfordern --- ## Swisscom TV & Bluewin URL: /de/success-stories/swisscom/ Swisscom TV & Bluewin Swisscom TV & Bluewin Die Herausforderung The Pirates Hub… Kick-off Ein gut gespielter, langer Ball Als der Ball ins Rollen kam… Goals Results Bluewin ist das zweitgrösste Nachrichtportal der Schweiz. Das Unternehmen begann als Internet-Provider mit einer informativen Startseite (bluewin.ch), die sich immer mehr zu einer beachtlichen News-Seite entwickelt hat. Die Marke Bluewin gehört Swisscom, dem grössten Telekommunikationsunternehmen der Schweiz. Der Newsroom stand vor der Herausforderung, dass die Redakteure mit ihrem damaligen System, Adobe CQ5, unzufrieden waren. Das System verursachte enorme Verzögerungen bei der Einrichtung, so dass die Redakteure minutenlang warten mussten, bevor ein Artikel veröffentlicht werden konnte. Darüber hinaus importierten sie viele Artikel von Nachrichtenagenturen, und sobald der Importeur heiss lief (etwa zweimal am Tag), konnte das gesamte System bis zu 30 Minuten lang nicht mehr reagieren, sodass die Redakteure warten mussten, bis die Auszeiten aufhören. Alles in allem ging eine Menge Produktivität verloren. Bluewin wurde das erste Mal am Pirates Hub, dem Innovationszentrum der Swisscom, auf Livingdocs aufmerksam. Ein erster Pitch wurde organisiert. Als der Portal-Chef von Bluewin sah, wie sich die Komponenten in Echtzeit auf der Seite bewegen lassen, die Inhalte inline bearbeitet und in wenigen Millisekunden veröffentlicht werden, war er begeistert davon. Im Sommer 2016 beauftragte er Livingdocs mit der Umsetzung eines Proof of Concept für den Bereich TV & Entertainment von bluewin.ch. ...unterstützt und ermöglicht offene Innovation innerhalb der Swisscom und baut ein Ökosystem für Innovation und Unternehmertum auf. Er fungiert als Community- und Innovationsplattform und als Kompetenzzentrum innerhalb der Swisscom – eines der grössten Schweizer Unternehmen und wichtiges Mitglied der internationalen Wirtschaft. Der Pirates Hub übernimmt die Rolle des Brückenbauers für Unternehmern, Startups und Experten. Mit einem iterativen, schnellen und agilen Innovationsprozess etabliert er die Zusammenarbeit zwischen Start- und Scale-ups und Swisscom. Das Team von Livingdocs lieferte. Der TV-Bereich funktionierte nahtlos innerhalb von Livingdocs. Darüber hinaus integrierte Livingdocs auch ein verbessertes Design, das Bluewin-Designer Ron über ein Jahr lang in Mocks hatte, er aber nie auf die Live-Seite übertragen konnte. Also beschlossen wir gemeinsam, den mutigen Schritt zu wagen und einen Ersatz für Adobe CQ5 innerhalb der großen Organisation von Swisscom vorzuschlagen, die gerade dabei war, die Systeme in Richtung Adobe zu harmonisieren. Wenig überraschend, musste sich ein grosses Unternehmen wie die Swisscom natürlich mit grösserer Vorsicht herantasten. Dennoch gewannen wir bei Swisscom bereits innert weniger Monate eine wachsende Gruppe von Livingdocs-Anhängern, die mächtig genug waren, den nötigen Wandel umfassend durchzuführen. Zu Beginn hat uns die Konzeption für Bluewin ziemlich gefordert. Zu diesem Zeitpunkt war Livingdocs ein auf Zeitungsverlage ausgerichtetes System, das auf die Veröffentlichung von Zeitungen ausgerichtet war und dem noch einige der Funktionen fehlten, die ein solches Portal benötigt. Wir haben eine automatische Import-Warteschlange entwickelt, die pro Tag problemlos 1000 Artikel von Nachrichtenagenturen verarbeiten kann – unterstützt durch ausgeklügelte Regelsätze, um die Inhalte automatisch auf der Seite zu platzieren, zu vernetzen und zu bewerben. Eine zeitgesteuerte Planung und Push-Benachrichtigungen wurden ebenfalls integriert. Darüber hinaus stand das Portal vor einer weiteren Herausforderung, bei der wir helfen sollten. Bluewin musste sein Geschäftsmodell umstellen, da es bislang stark auf Anzeigen angewiesen war, die Margen auf dem Anzeigenmarkt aber stetig schrumpften. Was wir gemeinsam entwickelt haben, ist ein Novum in der deutschsprachigen News-Welt – und nach unserem Wissen weltweit. Bitte lesen Sie weiter. Swisscom bietet das grösste Set-Top-Box-TV-Angebot für Endkunden in der Schweiz an. Es ist ihnen gelungen, die Rechte für ein grossartiges Sportprogramm zu erwerben, unter anderem die UHD-Übertragung der FIFA Fussball-Weltmeisterschaft sowie die vollen Rechte bei allen Spielen der UEFA Champions League. Der Sport entwickelt sich zu einem wichtigen Motor von Swisscom TV. Und genau da kam die News-Redaktion von Bluewin ins Spiel. Swisscom stellte sich ein System vor, das die redaktionellen Inhalte von Bluewin nutzt, um das Sportangebot von Swisscom TV anzureichern und hervorzuheben. Sie nannten es Content Dossiers. Der Nutzen liegt auf beiden Seiten: Bluewin bekam durch die Erhöhung der TV-Abonnements ein völlig neues Geschäftsmodell und Swisscom TV erhielt mit innovativen, redaktionellen Inhalten einen Vorteil gegenüber anderen OTT- und Internet-TV-Anbietern wie z.B. Netflix. Bluewin setzt Livingdocs seit Januar 2018 in allen drei News-Redaktionen der Deutsch-, Französisch- und Italienischen Schweiz produktiv ein. Die Software für die Swisscom TV-Dossiers wurde am 23. Mai 2018 lanciert und war ab der Fussball-Weltmeisterschaft in Russland am 14. Juni für alle Swisscom TV-Abonnenten vollständig erfahrbar. Und unsere Reise mit Swisscom ging weiter: Im folgenden Herbst begann die UEFA Champions League mit vielen tollen Inhalten und Bluewin hat seitdem eine Unmenge an kreativen Ideen, wie sie mit ihren Sport-News in der Schweiz in eine noch höhere Innovations-Liga aufsteigt. Anpfiff für die Nutzung von Livingdocs durch Swisscom TV war die FIFA Fussball-Weltmeisterschaft 2018 in Russland. Swisscom TV hatte mit den Rechten für die UHD-Übertragung der Spiele bereits ein entscheidendes Tor geschossen und nutzt immer noch Livingdocs, um das Spielerlebnis am TV mit spannendem Content zu bereichern. --- ## Zurück in die Zukunft: Die Transformation der ältesten und reichweitenstärksten Webseite Deutschlands URL: /de/success-stories/t-online-stroeer/ Zurück in die Zukunft: Die Transformation der ältesten und reichweitenstärksten Webseite Deutschlands t-online Technology empowers journalism Ein führendes Medienunternehmen beschließt, seinen Motor zu überholen Die t-online auf den neuesten Stand bringen Der Weg in die Zukunft Goals Results Seit der Akquisition durch Ströer wird der Reichweiten-Champion t-online konsequent zum digitalen Leitmedium ausgebaut. Unter der Mission Medienmarke#1 hat Ströer massiv in die redaktionelle Qualität investiert. Qualität, Technologie und Reichweite gehen dabei Hand in Hand.Parallel zum Ausbau der Redaktion mit Investigativteam, Hauptstadtbüro und dem Ausbau der Regio-Redaktion, hat Ströer seine technologische Basis runderneuert. Das Motto dabei: Ströer ist der führende deutsche Außenwerber, vor allem beim Digital Out-of-Home-Inventar (DOOH) und zudem der größte digitale Werbevermarkter. Ströer ist seit der t-online-Übernahme von der Deutschen Telekom der reichweitenstärkste rein digitale Publisher. Neben t-online, gehören die Giga.de, Kino.de, familie.de, desired.de, spieletips.de sowie watson zum Publishing-Portfolio der Ströer Content Group. In den letzten Jahren hat das Unternehmen massiv in hochwertigen Journalismus der t-online investiert: Die Redaktion wurde kontinuierlich auf mehr als 150 Journalisten ausgebaut und in eine eigene redaktionelle Handschrift investiert. Eine strikte Trennung von Nachrichten und Meinung ist dabei essentiell, ebenso der konsequent kostenfreie Zugang zum kompletten Angebot. Parallel dazu hat t-online seinem Tech-Stack eine grundlegende Transformation verordnet und dabei seine Technik komplett neu entwickelt, eine neue Infrastruktur auf- und ein neues Design- und Nutzungskonzept umgesetzt. Dabei wurde sowohl die Webseite mit neuem UX/UI-Konzept, die Business-Domäne Suche, als auch das Content-Management-System (CMS) neu in der Cloud (aws) aufgesetzt. Das Tech-Team der t-online entschied sich für einen serverlosen Ansatz mit einem Headless CMS, einem Data-Layer und einer unabhängigen Ausspielung für seine digitalen Produkte. Stets im Fokus dabei, der Nutzer: Erstklassige Benutzerfreundlichkeit für den Newsroom, einen browserbasierten Editor, der es Journalisten ermöglicht, von überall aus zu arbeiten, eine Plattform zur Unterstützung der Bearbeitung von Metadaten für SEO-bezogene Anforderungen und ein flexibles Framework, um eine Publishing-Suite für die gesamte Ströer Mediengruppe zu schaffen. Kurzum: Das Ziel war es, ein flexibles CMS einzusetzen, welches die Arbeitsabläufe in der Redaktion bestmöglich unterstützt und zusätzlich stabile und zuverlässige Schnittstellen (APIs) bietet. Dabei hat sich nach einer umfassenden Evaluierung das Headless CMS von Livingdocs als idealer Partner für die t-online erwiesen. Kern der Neuaufstellung ist das Zusammenspiel zwischen Redaktion, dem t-online Tech-Team sowie der Produktentwicklung von Livingdocs. Die Akzeptanz innerhalb der Redaktion ist dabei erfolgskritisch gewesen, denn genau dafür ist das CMS da: Die bestmögliche Redaktions-Experience im Alltag. Zwei wesentliche Faktoren haben zum Erfolg des laufenden Rollouts beigetragen: die redaktionelle Erfahrung der t-online-Journalisten und die Möglichkeit der nahtlosen Integration des Livingdocs-Systems in die bestehenden Systeme von t-online. Das übergeordnete Ziel dabei: Schnellere und bessere Bearbeitung der redaktionellen Inhalte. Die Erfolge lassen sich bereits jetzt sehen. "Unsere Journalisten haben Spaß mit dem Livingdocs-Editor und wir erleben enorme Effizienzgewinne in der Redaktion", sagt Sven Scheffler, Chief Operations Officer der Ströer Content Group. So ist beispielsweise die Anzahl der Klicks, die für die Veröffentlichung eines neuen Artikels erforderlich sind, um 44 % gesunken, und die Zeit für die Erstellung eines Artikels wurde um 37 % verkürzt. “Unsere Redaktion kann so den Fokus auf noch bessere Recherche, kluge Kommentare und packende Headlines legen”, sagt Scheffler. “Knapp ausgedrückt: Besserer Journalismus.” Darüber hinaus kann die t-online-Redaktion dank Livingdocs Geschwindigkeit als Erfolgsfaktor noch besser nutzen: das gilt sowohl für die Geschwindigkeit der redaktionellen Prozesse als auch für die Reaktions- und Anpassungsgeschwindigkeit bei Herausforderungen. Die Reaktionsgeschwindigkeit macht die Zusammenarbeit zwischen dem Tech-Team von Ströer und Livingdocs aus. "Das wichtigste Kapital ist die Zusammenarbeit unserer Techies mit dem Livingdocs-Team”, sagt Scheffler. “Mit kurzen Reaktionszeiten waren wir in der Lage, Prototypen zu definieren, zu testen und so die besten Produkte für unsere Redaktion zu entwickeln." Besonderen Fokus hat die t-online auf den Video- und Bilder-Workflow gelegt. In der Media Library hat Livingdocs flexible Parameter für die Definition von Metadaten geschaffen und die internen Prozesse optimiert. Im Ergebnis sind so die Publikationsabläufe deutlich beschleunigt worden. "Livingdocs unterstützt unsere internen Software-Teams mit speziellen Services wie einer nachhaltigen Lösung für das Bild- und Video-Asset-Management und einem verbesserten Tool für die Kuration", sagt Thomas Pietsch, Tech-Lead des t-online-CMS-Teams. “Darüber hinaus verbessert die Auswahl eines Bildes mit umfangreichen, relevanten Metadaten die Ergebnisse von Suchmaschinen.” Und wie geht es weiter? Dank der Anpassungsfähigkeit der Livingdocs-APIs kann Ströer mit dem Tempo der dynamischen Medienlandschaft Schritt halten und an Workflows und technologischen Verbesserungen arbeiten, ohne dass es zu einer systemischen Unterbrechung der Veröffentlichungsprozesse und -zeitpläne kommt. So wie sich dieses Projekt entwickelt, so entwickeln sich auch die Bedürfnisse unserer Kunden und ihre Wünsche. So hat Ströer aufgrund des großen Erfolgs der Livingdocs-Einführung bei t-online beschlossen, alle eigenen Publisher-Marken auf Livingdocs zu migrieren, darunter Giga, Kino, Desired, Familie und Spieletips. Livingdocs ist begeistert, mit einer so wichtigen treibenden Kraft in der deutschsprachigen Nachrichtenwelt zusammenzuarbeiten. --- ## Süddeutsche Zeitung Magazin URL: /de/success-stories/sz/ Süddeutsche Zeitung Magazin Süddeutsche Zeitung Magazin Adieu, alte Welt Aufbruch ins Neuland Die ersten Schritte auf dem neuen Kontinent Beste Zukunftsaussichten Goals Results Die Süddeutsche Zeitung (SZ) ist eine der führenden Qualitätszeitungen Deutschlands. Sie verfügt über eines der innovativsten Entwicklerteams im News-Bereich. So halten sie beständig ihre Position als technologischer Vorreiter und entsprechen dem redaktionellen Wunsch nach Komplexitätsreduktion. Eines ihrer bekanntesten Projekte der letzten Zeit ist die Visualisierung der Resultate aus den Paradise Papers.Die SZ ist zudem auch Herausgeberin der grössten Zeitschrift aller deutschen Tageszeitungen. Im Gegensatz zu anderen Wochenzeitungen positioniert sich das SZ-Magazin als eigenständiges Produkt mit einer eigenen Homepage. Seit Anfang der 2000er Jahre arbeiteten die Entwickler und Journalisten des SZ-Magazins mit einem selbst-entwickelten Editor. Da neben der traditionellen Printausgabe weitere Ausgabemöglichkeiten wie eine digitale Ausgabe in einer mobilen App hinzukamen, wurde hierzu ein eigenes Redaktionssystem eingesetzt. Nach dieser Erweiterung mussten die Arbeitsabläufe dringend optimiert werden. Um die Online-Version des Magazins noch attraktiver zu gestalten, wollten die Journalisten noch zusätzliche Artikel exklusiv für Online produzieren. Doch es gab einen Haken: «Die Redaktion machte deutlich, dass sie sehr ineffizient und unproduktiv wäre, wenn sie diesen zusätzlichen, reinen Online-Content mit dem alten, unbequemen System produzieren müsste», erinnert sich Projektleiterin Judith Gerber. «Wir brauchten also etwas Neues und Innovatives. Gleichzeitig mussten wir alle operativen Journalisten mit an Bord nehmen – die Junioren und die Senioren. Wir wollten ein intuitives System, das jeder Neuanwender sofort versteht.» Magazin-Artikel werden entweder aus dem Print-System importiert oder direkt in Livingdocs geschrieben. Mit dem Editor können Journalisten auf einfache Weise ihre Inhalte erstellen und sehen, wie sie im Web und auf verschiedenen Geräten funktionieren. Das Entwicklerteam evaluierte ihre Optionen. Sie brauchten jetzt einen leistungsstarken und flexiblen Editor, da sich die Web-Technologie rasant entwickelt und sie mit entsprechendem Tempo vorgehen mussten, um ihre hohen redaktionellen und technologischen Standards aufrechtzuerhalten. Sie hatten sich deshalb zuvor auf eine «Microservice-Strategie» geeinigt, die wichtige technologische Komponenten unabhängig voneinander aktualisierbar macht. Livingdocs bot mit seinem modularen Ansatz einen klaren Vorteil gegenüber anderen Content-Creation-Systemen der SZ-Verlagsgruppe, wie beispielsweise Apostrophe. Livingdocs ermöglicht dem Kunden, einen eigenen Tool-Mix zu entwickeln, der seinen Bedürfnissen am besten entspricht. Die Softwarekomponenten von Livingdocs können flexibel neu zusammengestellt werden – entweder eher reduziert oder mit benutzerdefinierten Modulen maximiert. Dies ermöglicht den Kunden, unabhängig zu entwickeln und schneller und effizienter zu veröffentlichen. Das Evaluations-Team stand schlussendlich vor zwei Möglichkeiten: Entweder sie bauen nochmals ein eigenes System, oder sie verwenden Livingdocs. So kreierten ihre Entwickler einen Prototyp und stellten ihn dem Redaktionsteam neben Livingdocs vor. Die Journalisten mochten zwar beide Systeme, doch das technische Team schritt voran. Sie waren bestrebt, so schnell wie möglich ein funktionierendes System zu haben, und stimmten daher für Livingdocs. «Wir konnten so super schnell loslegen», betont Judith Gerber. Die Journalisten hatten eine lange Wunschliste für Funktionen. Doch als sie parallel zu ihren normalen Arbeitsabläufen zwei Magazin-Ausgaben online produzierten, stellte sich heraus, dass viele Features auf der Liste übersprungen werden konnten. «Es ist eigentlich unmöglich, einen neuen Workflow theoretisch zu beschreiben», sagt Judith Gerber. «Die Leute haben immer Angst, etwas zu vergessen. Der beste Weg ist, das neue System einfach in der Praxis auszuprobieren.» In kürzester Zeit waren sowohl die Redakteure wie auch die Entwickler beruhigt. Nicht nur das neue System lief, für Projektleiterin Gerber war der beste Teil am Ganzen die Unterstützung, die ihr Team von den Journalisten erhielt. «Sie sagten: 'Das ist ein viel besseres System, als unser Altes. Können wir es bitte sofort haben und gleich damit anfangen zu arbeiten?'» Eine Funktion, die sie liebten, war, dass sie Bilder einfach per Drag & Drop von ihrem Desktop in den Artikel ziehen konnten, den sie gerade produzierten. Die Redakteure arbeiteten jetzt viel schneller. Artikel aus dem anderen Redaktionssystem des Magazins konnten mit einem von der SZ entwickelten und in Livingdocs eingebundenen Tool automatisch importiert werden. Bei der Fertigstellung des neuen Editors kommunizierten die Entwickler von SZ und Livingdocs über einen speziellen Slack-Kanal. Das habe gut funktioniert, berichtet Entwickler Thomas König, der an der Evaluation von Livingdocs und der Integration in das technische Ökosystem des SZ-Magazins beteiligt war. «Wenn wir dringende Fragen hatten, bekamen wir sehr schnell Antworten.» Die Kommunikation über einen dedizierten Kanal war für König ein grosses Plus «Normalerweise zögern die Leute, sich an die Entwickler zu wenden. Mit Slack fühlte sich das viel natürlicher an, denn man weiss hier, dass es immer jemanden am anderen Ende gibt, der gerne antwortet.» Die Veröffentlichung des neuen Editors wurde gut im Zeitplan und innerhalb des Budgets abgeschlossen. «Die Kirsche auf dem Sahnehäubchen ist», so Entwickler König, «die Arbeit mit Livingdocs macht einfach richtig Spass. Wir lieben das Programmieren in node.js, weil es eine moderne Webtechnologie ist». Das Hinzufügen eigener Tools, wie z.B. des kundenspezifischen Importeurs, wurde von den Livingdocs-APIs und -Bibliotheken sehr gut unterstützt und «es fühlte sich sehr natürlich an, nicht wie ein ‘Hack’». Wie sieht es mit Ihrer Erfolgsstory aus? Finden Sie heraus, was Livingdocs für Sie tun kann! — Livingdocs AUSPROBIEREN --- ## Publishing has never been easier URL: /en/ Publishing has never been easier Publishing has never been easier Managed cloud service API-first architecture Built to scale Enterprise security Full observability Headless by design Livingdocs is an intuitive and powerful operating system for publishers, which drives newsroom transformations by marrying future-proof technology with market-specific functionalities. The Article Editor is the heart of Livingdocs. It combines intuitive WYSIWYG editing with drag & drop functionality, comprehensive collaboration tools and mobile support for a seamless, content-focused user experience regardless of location. The Assistants and Automation module integrates intelligent plug-ins into the Livingdocs editing process that take over automated tasks such as text summaries or headline optimization. The Digital Edition module enables the efficient creation and management of finite digital products with integrated planning support and offers a complete delivery infrastructure for various end devices. The Editorial Workflows enable newsrooms to plan, prioritize and manage their content. The Livingdocs Image Agency module enables the automatic real-time import of agency images with powerful search tools, intelligent deletion routines and comprehensive usage tracking for efficient image management. The Livingdocs Media Center acts as a central hub for all digital assets with comprehensive functions for organizing and managing metadata as well as intuitive image editing tools and flexible upload options for optimized editorial workflows. The Livingdocs module News Agency enables the real-time integration of text agencies with configurable research and copy functions for optimal support of editorial workflows when using agency material. Livingdocs' Page Management provides comprehensive tools for the efficient creation and management of web pages through a combination of sophisticated features for both highly manual curation and algorithmic page sections. The Livingdocs Print Connect module unifies digital and print content through specialized features, change tracking, production dashboards and flexible exports to leading print systems. The Livingdocs Ticker enables editorial teams to report live on events with all the features of the article editor and individually editable entries for seamless team collaboration. The Article Editor is the heart of Livingdocs. It combines intuitive WYSIWYG editing with drag & drop functionality, comprehensive collaboration tools and mobile support for a seamless, content-focused user experience regardless of location. Fully operated by our team on Kubernetes in Azure, with six releases per year, 24x7 SLA, and a dedicated staging environment. No infrastructure burden on your side. Built on Node.js, PostgreSQL, Elasticsearch and Redis, with a REST API and event-driven webhooks that integrate seamlessly into your existing publishing ecosystem. Horizontally scalable with isolated environments per customer. Proven in production at major publishers handling millions of articles and assets without compromise. SSO, OAuth, scoped API tokens, and isolated environments per customer. Hosted in your closest Azure region with strict data residency, regular pen testing and continuous vulnerability monitoring. A comprehensive stack built on OpenTelemetry, Prometheus and Grafana gives complete transparency into platform performance, ensuring stable and efficient editorial operations at all times. Livingdocs stores content in a structured, customisable format that decouples editing from delivery. Editors work in a familiar WYSIWYG environment while developers retain full control over how and where content is published. --- ## About Livingdocs URL: /en/about-us/ About Livingdocs About Livingdocs Our core values Meet the team Meet the board Meet our trusted partners Livingdocs was founded in 2015 by Gabriel Hase and Lukas Peyer in Zurich and has since grown into a successful software company with over 30 developers, designers and communication experts, working closely with major publishers to build premium publishing solutions. With our intuitive technology and collaboration tools, Livingdocs facilitates newsroom workflows for numerous notable news publishers in Europe, including Süddeutsche Zeitung, NZZ, nrk and t-online. With the support of our valued partner network, we continue to grow our customer base and develop our product so that the publishers we serve can focus on what they do best: creating world-class journalistic content. At Livingdocs we believe that developers, designers and content creators will produce a better result when working together. We don't just implement this in our software, we also live by this premise ourselves. --- ## Livingdocs Blog URL: /en/blog/ Livingdocs Blog Livingdocs Blog --- ## Get to know our happy customers URL: /en/customers/ Get to know our happy customers Get to know our happy customers We highly value the trust of numerous notable companies from daily news publishers to highly-focused speciality publishers. Cooperative relationships and spot on solutions provide security. Our success unites us. --- ## Document not found URL: /en/document-not-found/ Document not found Document not found Sorry, the document you're looking for couldn't be found. Please check again on our homepage. --- ## Livingdocs hosts and visits various interesting events URL: /en/events/ Livingdocs hosts and visits various interesting events Livingdocs hosts and visits various interesting events Livingdocs Summit 2026 Spotlight on t-online: Planning & AI in the Newsroom Spotlight on Neue Pressegesellschaft: Regional Publishing Livingdocs Summit 2024 Spotlight on Der Standard & Kölner Stadt-Anzeiger: Rollouts & Go-Lives Forward Publishing Forum Spotlight on Süddeutsche Zeitung: Page Management & Digital Edition Forward Publishing Event Livingdocs Summit 2022 Livingdocs Summit 2021 Online Living Talk #1 The jambit Media Conference Living Talk #3 Living Talk #2 Living Talk #1 Exciting times! Get to know Livingdocs and meet us at various events in and out of our offices. We would be delighted to get to know and welcome you. Frankfurt • 08 & 09.09.2026 Our next Livingdocs Summit is just around the corner, and we’re excited to host it together with F.A.Z. in Frankfurt.We look forward to an inspiring programme with engaging talks, valuable industry insights, and plenty of time to connect with customers, partners, and peers. Find the full programme and registration details here. We can’t wait to see you in Frankfurt! Zurich • 27.11.2025 With our Spotlight Series, a hybrid live event program, we showcase how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and create world-class journalistic content. In our fourth edition, we heard from t-online about how they optimise planning and utilise AI in their newsroom with Livingdocs. See the impressions and watch the livestream recording here. Zurich • 10.04.2025 With our Spotlight Series, a hybrid live event program, we showcase how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and ultimately create better journalism. In our third edition, we spoke with Neue Pressegesellschaft about how they organise and optimise their regional publishing workflows with Livingdocs and what they learned in the process.Impressions and livestream recording here. Munich • 10. & 11.09. 2024 Our bi-annual Livingdocs Summit took place in Munich. We were thrilled to host this year's Summit at the Süddeutsche Zeitung headquarters where we welcomed customers and partners to two days of illuminating presentations and networking opportunities. Impressions can be found here. Zurich • 23.11.2023 With our Spotlight Series, a hybrid live event program, we showcase how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and ultimately create better journalism. In our second edition, we spoke with DER STANDARD & Kölner Stadt-Anzeiger about how they transformed their culture through the rollout of Livingdocs, what specific requirements informed the process and what learnings they gained.Impressions and livestream recording here. Berlin • 13 & 14.09.2024 On Sept. 13 - 14, we were in Berlin for the Forward Publishing Forum where we explored how publishers can distribute their content more efficiently and effectively, and how the right technology and strategy is essential for publishers to remain competitive and future-proof. A special focus was be on AI and how it will shape the future of publishing. Zurich • 19.04.2023 With our new Spotlight Series, a hybrid live event series, we showcase how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and ultimately create better journalism. In our kick-off event, we spoke with Süddeutsche Zeitung about how they are using Livingdocs to digitally transform their business model and bring their prestigious heritage into the digital age.Impressions and livestream recording here. Berlin • 05. & 06.10.2022 The Forward Publishing Event, to which Livingdocs is contributing as a partner, focused on the necessary cultural change in publishing houses. What is the status quo in digital transformation? Why do many publishers struggle with a digital mentality? What strategies should publishers pursue and how can an efficient technological underpinning help a publisher focus on its core competence, namely high-quality content? These were the topics addressed by the high-caliber program, which also allowed enough time for networking. Berlin • 07. & 08.09. 2022 Our bi-annual Livingdocs Summit co-hosted by Ströer took place in Berlin. We were fortunate to host this inspiring get-together for our valued customers and partners in the breathtaking event venue Spreespeicher, enjoying interesting speakers, great guests and delicious food. Alongside insightful talks from t-online and Ströer Media Brands, as well as a provoking keynote speech by Cantlin Ashrowan, we also hosted our first Use Case Panel with our valued customers.A few insights and impressions can be found here. Zurich • 01. & 02.09. 2021 Our first Livingdocs Summit 2021 happened at the great location of the Neue Zürcher Zeitung in Zurich. Besides insightful talks from the NZZ as well as the Berliner Verlag and ML 6, we presented the Livingdocs vision and roadmap for 2021/22.Despite challenging times, we were able to host this event for our trusted customers and partners with interesting speakers, great guests, delicious food and fantastic weather.A few insights and impressions can be found here. Online • 10.03.2021 Most news organisations have realised that keeping a list/database/taxonomy of all the interesting entities they write about, takes a lot of work. Some have built up extensive databases over the years or are using external sources such as Wikidata, but new entities just keep popping up and old ones need to be maintained on top of that. This is perhaps the most challenging aspect of taxonomy management. What if you could significantly simplify this process?In this Living Talk we talked about how this is possible using a combination of NLP techniques such as Information Extraction, Named Entity Recognition and Entity Disambiguation. We also told you about auto-tagging AI-startup iMatrics' on-going project, called ConceptCore 2.0. Which includes this as one of the highest anticipated features.Speaker of this event was Christoffer Krona, Co-Founder and CTO of iMatrics. Online • 12.11.2020 At the virtual jambit media conference, everything revolved around the digital future of media companies. How can media use data and AI for themselves? Which formats should you use in the future and how can these be monetised? And which publishing strategies are proving to be promising? We found out from industry giants such as Süddeutsche Zeitung, F.A.Z., Spiegel, Madsack, ProSiebenSat.1 and FC Bayern, how they shape the digital future of the media!Livingdocs was also present at this conference with Gabriel Hase as VoD speaker and shared insights on the topic of publishing strategies. Zurich • 19.11.2019 „Ok Google, what about the Living Talk #3?“Every fourth adult in the USA owns a smart speaker called Google Home, Amazon Echo (aka Alexa), Homepod or similar. People talk to these virtual assistants and tell them to play music, to put on the light or to forecast the weather. But how can you teach these digital devices more specific skills? Are they able to communicate with the tools you are using? May the smart speakers even be interesting for office use?In this Living Talk we took the challenge to develop our own Google Action. Step by step we extended the skillset of our assistant, figured out how to solve difficulties and learnt more about the possibilities of smart speakers and chatbots. It was not necessary to have programming skills to enjoy this talk.Speaker of this meetup was Christoph Süess – founder of Paixon, software developer, entrepreneur and chatbot enthusiast. Zurich • 12.03.2019 Traditional data centers are known for their energy waste. Data Center Light is a project to build real green, sustainable and modern data centers. The economic and geographical conditions of Canton Glarus allowed us to build a one of a kind data center that uses neither grey energy for construction, nor energy for cooling. On top of that all energy it actually uses comes from local, renewable energy sources.Data Center Light evolved from simple data centers to a blueprint project that can enable countrysides to regain economic power as well as attracting skilled workers.Speaker of this meetup was Nico Schottelius, CEO of ungleich glarus AG, founder of the co-working space Digital Glarus and the brain behind Data Center Light. Zurich • 10.01.2019 Deep Learning has gained a lot of traction lately, in particular due to its huge successes in image recognition. At the core it’s still neural networks, which have existed for over 50 years now. But recent progresses in the models and larger datasets have brought it one step closer to its original goal: Artificial Intelligence.In this meetup we learned about the fundamentals of deep learning including a basic understanding of AI-driven products, the codes behind it and what it can ACTUALLY do for you (and what it cannot do).Speaker of this meetup was Gabriel Hase, Co-Founder and CEO of Livingdocs. --- ## How to Tackle the Key Challenges of Digital Transformation URL: /en/making-change-easy/ How to Tackle the Key Challenges of Digital Transformation Making Change Easy: How to Tackle the Key Challenges of Digital Transformation in News Publishing It is no secret that news publishers face many challenges when undergoing digital transformation, particularly when it comes to optimising digital newsroom workflows. As a headless CMS provider, we at Livingdocs are offering our perspective on how digital media companies can overcome some of the major obstacles brought on by digitalisation, from avoiding painful friction-filled rollouts, to recognising the toll a poor user experience can take on a your editorial team, to ensuring your systems structure isn't slowing you down. Change can be hard, but it doesn’t have to be. Discover how to make change easy in our white paper. Download your free copy below. Request your file now by subscribing and receive a download link by email. --- ## Our Livingdocs Newsletter has all the juicy news URL: /en/newsletter/ Our Livingdocs Newsletter has all the juicy news Our Livingdocs Newsletter has all the juicy news Subscribe today to stay up to date with all things Livingdocs, from customer success stories, to parter collaborations, to product releases and more. Should you not want to receive the newsletter anymore, you can unsubscribe at any time.If you would like to receive news from Livingdocs, we require your name and your e-mail address and confirmation that you agree to receive the mailings. We may use your name and e-mail address to send you alerts, updates, event invitations and other information by e-mail. Please note that we use personal data to understand if you read our e-mails or click on links included in them. We do this by using the respective features of the e-mail campaigning software CampaignMonitor. --- ## Our network of trusted partners URL: /en/partners/ Our network of trusted partners Our network of trusted partners The benefits of a partnership Build & Integrate Automate & Innovate Consult & Architect Our latest partner stories Our Ecosystem of Partnering Solutions Livingdocs powers the editorial infrastructure of modern publishers. Whether your team builds directly on our APIs or you rely on a trusted partner for consulting, integration and front-end delivery — you profit from our network that knows the stack inside out. Centralsoft was our first integration partner in Switzerland and remains one of the most successful integrators of Livingdocs. a&f is an experienced and strong partner for artificial intelligence and the automation of (print) workflows. Our German partner Appsfactory is a specialist for mobile applications on all platforms and our in-depth expert in integrating Livingdocs with Microsoft & Azure services. Forward Publishing, based in Switzerland, is our successful collaborator and partner for medium and large (regional) publishers in Switzerland and Germany. With jambit from Germany, we are collaborating with a professional and experienced Livingdocs integrator. Together with unitb, a creative and trustworthy partner for large and medium-sized companies, we can bring your project to life. From custom front-ends to native apps and third-party tool integrations, whether that's newsletter platforms, honorierung systems, or other editorial services, our partners connect Livingdocs seamlessly to your existing ecosystem and deliver the interfaces your team actually works with every day. Our partners help you do more with less manual effort. That means smarter AI-assisted workflows, automated print production, and tighter integration between your tools, so your team spends less time on repetitive tasks and more time on the work that matters. Not sure where to start, or how to scale what you've already built? Our partners bring deep experience in editorial technology, from high-level strategy to hands-on technical architecture, helping you make the right decisions for your setup, your team, and your long-term goals. --- ## Privacy Policy URL: /en/privacy-policy/ Privacy Policy Livingdocs What types of personal data do we collect? Use of our websites and e-mails What is the purpose and the legal grounds for processing your personal data? We process your personal data based on the following legal grounds for We process your personal data for the following purposes Who do we share your personal data with? How long do we keep your personal data? How do we keep your personal data secure? What are your privacy rights and how can you exercise them? You have the right to Livingdocs AG adheres to high standards of data protection of personal data collection and processing. We do only collect, store and process your personal data in accordance with the Swiss Federal Act on Data Protection (DSG), the European General Data Protection Directive (GDPR) and the principles set forth below. This Privacy Notice explains what information Livingdocs and its related services collect about its users and what we do with that information. This Privacy Notice applies to the information that we obtain through your use of livingdocs.io services via a device or when you otherwise interact with Livingdocs. In this notice, when we talk about personal data we mean any information that relates to an identifiable natural person. Please note that we may amend this Privacy Notice from time to time. For the purpose of this Privacy Notice the controller of your personal data isLivingdocs AGCHE-342.276.153Tellstrasse 318004 ZurichSwitzerlandT +41 44 291 93 50contact@livingdocs.iolivingdocs.io We have appointed the following EU representativeVGS Datenschutzpartner UGAm Kaiserkai 6920457 HamburgGermanyinfo@datenschutzpartner.eu Privacy ContactAt Livingdocs AG we have appointed the following Data Protection OfficerRalph MeierLivingdocs AGTellstrasse 318004 ZurichSwitzerlandralph@livingdocs.io Livingdocs AG will, depending on the product or service we provide you with, collect and process personal data about you including: — IP address is anonymized, i.e. we cannot detect where you come from or associate your Livingdocs web usage with any other data held by us. — e-mail address and sometimes name. — Please note that without this personal data we may not be in a position to provide you with our products and services. If you visit our Website, we may place so called «Cookies» stored into your Browser in order to facilitate the functioning of our Website. Cookies do not contain any information which could identify a user directly. You may refuse the use of cookies by selecting the appropriate settings on your browser. Note however that this may affect your experience of our websites. To find out more about cookies, including how to manage, reject and delete cookies, visit www.allaboutcookies.org. Our website uses Google Analytics, a service provided by Google Inc. that tracks and reports on the manner in which our websites are used. Google Analytics does this by placing small text files called «cookies» on your computer or other device. Cookies collect information about the number of visitors to the websites, the pages visited and the time spent on the websites. This information is aggregated and not personally identifiable. In case you have any questions or concerns with the use of Google Analytics, you can block Google Analytics by installing a plug-in into your Browser. A plug-in for the most common Browsers can be downloaded here: tools.google.com Our website and the editor’s startpage also use Intercom, a service provided by Intercom Inc., that provides a chat window in the lower right corner of a page to get into contact with our support staff. Intercom sets a cookie in your browser. You can block the use of Intercom in the same manner as Google Analytics. If you would like to receive news from Livingdocs, we require your name and your e-mail address and confirmation that you agree to receive the mailings. We may use your name and e-mail address to send you alerts, updates, event invitations and other information by e-mail. If you receive communications from us and no longer wish to do so, you may unsubscribe at any time by following the unsubscribe-link included in these e-mails. Note that we use personal data to understand if you read our e-mails or click on links included in them. We do this by using the respective features of the e-mail campaigning software CampaignMonitor: www.campaignmonitor.com We always process your personal data for a specific purpose and only process the personal data relevant to achieve that purpose. the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract — compliance with a legal and regulatory obligations to which we are subject — the purposes of our legitimate interests Managing our relationship with you, including communicating with you in relation to our products and services (for example, when you register for an event). — Providing and improving our products and services. — Meeting our legal and regulatory obligations. In exceptional cases we share your personal data with third parties, where necessary for us to be able to provide you with our products and services. We take steps to ensure they meet our confidentiality and data security standards, so that your personal data remains secure. We may disclose personal data to public authorities, regulators or governmental bodies when required by law or regulation or if an authority or governmental body has issued an order requesting such personal data from us. Before we provide the information, we will inform you if the applicable law allows us to do so. We store and process your personal data on servers located within Switzerland and the European Economic Area (the «EEA»). Normally we do not transfer your personal data outside of Switzerland and/or the EEA. If special cases require a transfer of personal data outside of Switzerland and/or the EEA, we only do so where (i) you have given us your consent, (ii) the country ensures an adequate level of protection for your personal data, (iii) we have put appropriate safeguards in place to protect your personal data or (iv) the transfer is permitted by applicable laws. If you would like to find out more about the appropriate safeguards that we have in place to govern the transfer of your personal data you can contact us at contact@livingdocs.io. We only store personal data for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal or official requirements. We have in place appropriate technical and organisational measures to prevent unauthorised or unlawful access to the personal data you have provided to us. As complete data security cannot be guaranteed for communication via e-mails, instant messaging, and similar means of communication, we would recommend sending any particularly confidential information by an alternative secure means. access your personal data and to be provided with certain information in relation to it, such as the purpose for which it is processed, the persons to whom it is disclosed and the period for which it will be stored — require us to correct any inaccuracies in your personal data without undue delay — require us to erase your personal data — require us to restrict processing of your personal data — receive the personal data which you have provided to us, in a machine readable format Please note that these rights are not absolute and are subject to certain exemptions under applicable data protection law. If you have any questions or would like to exercise any of your rights please contact: contact@livingdocs.io If you are not satisfied with Livingdocs AG’s response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work, or in the place where you believe an issue in relation to your data has arisen. --- ## One product, every publishing workflow URL: /en/product/ One product, every publishing workflow One product, every publishing workflow Our Modules Article Editor Editorial Workflows Assistants and Automation Page Management Media Center Print Connect News Agency Image Agency Digital Edition Ticker Our Features are built for how newsrooms actually work The Livingdocs Managed Service Livingdocs is shaped around the real challenges publishers face with industry-specific features, end-to-end workflow support, and a famously intuitive UX that over 6,000 journalists trust every day. Livingdocs is designed around the real workflows of publishers. Each module addresses a specific editorial need and together they form a complete publishing platform that grows with your organisation. Stop wrestling with your CMS. The Livingdocs article editor puts the story front and centre with a component-based, drag-and-drop WYSIWYG experience that editors actually enjoy using. Built-in real-time collaboration, change tracking, and commenting mean your team can work together seamlessly whether they are in the newsroom or on the go. Works on desktop, tablet, and mobile. Plan your coverage with user needs in mind: our topic planning lets teams map out stories, assign ownership, and set priorities well ahead of publication. Additional tools give teams a shared, real-time view of every story in the pipeline: what's in progress, what needs reviewing, what's ready to publish. Priorities stay clear, bottlenecks disappear, and nothing falls through the cracks. Less chasing. More publishing. Your editors' time is too valuable for repetitive tasks. The Assistants and Automation module lets you embed intelligent AI tools directly into the editing experience, generating summaries, optimising subheadings, enriching metadata, and more. Configurable and extensible, it is a platform for building the automated workflows your newsroom actually needs. Great content deserves a great home. Livingdocs page management gives editors full control over how stories are surfaced, with drag-and-drop teaser placement, smart list management, and rules-based automation that can populate pages using tags, departments, and metadata. Build highly curated news products without the operational overhead. Every image, video, and file your team needs, is organised, searchable and always at hand. The Livingdocs Media Center makes asset management effortless with configurable metadata, automatic caption pre-filling, image editing tools, and batch upload from any device. Less time hunting for assets. More time using them. Print is not going anywhere, but print workflows should not slow you down. Print Connect bridges your digital and print operations in one place, with copy tools tailored to print workflows, configurable production dashboards, and a clear split-screen view of online vs. print versions. Native integrations with leading print systems (PEIQ, Hermes, EIDOS, Interred) mean your existing infrastructure stays intact. Wire copy, handled. The News Agency module imports material from all your connected text agencies in real time, making it instantly available to your team in a configurable research interface. Incorporate agency content into your own journalism quickly and cleanly without ever leaving Livingdocs. Never lose track of licensed imagery again. The Image Agency module pulls in agency images in real time, gives your editors powerful search tools to find the right shot fast, and automatically removes expired or unused material. Clear usage references mean you always know where an image has been published and can withdraw it if needed. Create and deliver polished digital editions without the complexity. The Digital Edition module provides everything you need to plan, assemble, and distribute finite digital products, with automated and manual creation tools, planning integration and full delivery infrastructure optimised for responsive design across all devices. Breaking news moves fast. The Ticker module lets your team cover live events like elections, sports and breaking stories with all the power of the Livingdocs editor, built for the speed of live publishing. Stay ahead of the story. Livingdocs is not just feature-rich. It is designed with a clear philosophy: give editorial teams a platform so intuitive, so complete, and so reliable that they never need to work anywhere else. Here is what that looks like in practice. Livingdocs is more than software. When you choose our Managed Service, you get a trusted partner who takes care of everything from infrastructure to editorial consulting so your team can focus entirely on publishing. --- ## Spotlight on Der Standard & Kölner Stadt-Anzeiger: Impressions URL: /en/spotlight-golive-impressions/ Spotlight on Der Standard & Kölner Stadt-Anzeiger: Impressions Impressions 23. November And that's a wrap! Until next time... Mission accomplished! Following the success of our first Spotlight livestream event highlighting Süddeutsche Zeitung in April, we decided to go for a second round. The focus this time: The Livingdocs go-live experience showcasing customers Kölner Stadt-Anzeiger and DER STANDARD. And we are happy to say that the second edition in our Spotlight Series was a hit. Once again, team work made the dream work! It was great to see the familiar faces of our customers and partners in our office engaging in lively conversations with our speakers and each other as our remote audience chimed in from afar. A heartfelt thanks to our esteemed speakers from DER STANDARD and Kölner Stadt-Anzeiger who shared their experience rolling out Livingdocs. Please enjoy some impressions of the Livingdocs Spotlight: Second Edition! Want to watch the livestream at your convenience? Stream it below. --- ## Spotlight on Regional Publishing: Impressions URL: /en/spotlight-npg-impressions/ Spotlight on Regional Publishing: Impressions Impressions 10. April Till next time! That's a wrap! While our event schedule of 2024 was dedicated to the Livingdocs Summit, we decided to bring back our Spotlight Series for 2025. After hosting our first Spotlight with Süddeutsche Zeitung on Page Management and the Digital Edition, and our second on Rollouts and Go-Lives featuring both Kölner Stadt-Anzeiger and DER STANDARD, we kicked off our third edition with Neue Pressegesellschaft with a focus on regional publishing. Check out a few impressions from the Livingdocs Spotlight on Regional Publishing! Want to watch the recording of the Livestream? Checkt out the video below. --- ## Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing URL: /en/spotlight-regional-publishing/ Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing Livingdocs Spotlight on Neue Pressegesellschaft: Regional Publishing A warm welcome to Zurich! Program 10. April 2025 Hotels and restaurants in Zurich For those traveling to Zurich, please find below a list of recommended accommodations and restaurants near our office. Hotels Restaurants Event location address In our Spotlight series, we showcase how our customers are harnessing the potential of Livingdocs to simplify their editorial workflows — and ultimately create better journalism — in a hybrid livestream format. With our Spotlight Series, a hybrid live event program, we showcase how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and ultimately create better journalism. In our third edition, we will speak with Neue Pressegesellschaft on Thursday, April 10, about how they organise and optimise their regional publishing workflows with Livingdocs. (To secure one of the limited spots to attend live and in person at our offices in Zürich, please contact Céline directly at celine@livingdocs.io) Doors open/Guest arrival — Official start to the program: Welcome from the CEO and Co-Founder of Livingdocs, Gabriel Hase — Moderation by Céline Tykve, Head of Business at Livingdocs Presentation by Neue Pressegesellschaft: "How NPG optimises digital-first regional publishing with Livingdocs" — Speakers: — Judith Conrady, Deputy Editor-in-Chief — Laura Liboschik, Head of Digital Editorial Q&A Session — Brief Pause — Presentation by Livingdocs: "Livingdocs as a comprehensive CMS: A vision in action for regional publishing organisations" — Speaker: Gabriel Hase, CEO and Co-Founder of Livingdocs Q&A Session — Conclusion — Closing remarks by Céline Tykve, Head of Business at Livingdocs Apéro Riche for our in-person guests Some impressions from our last Spotlight on Rollouts und Go-Lives with DER STANDARD and Kölner-Stadt Anzeiger. 25hours-hotels.com — greulich.ch — europehotel.ch piccologiardino.ch — libanesisch.ch — restaurant-eichhoernli.ch**Reservation recommended — www.marktkueche.ch**Reservation recommended — hermanseck.ch**Reservation recommended — celia-restaurant.com — nenifood.com/restaurants/zurich Livingdocs AG, Tellstrasse 31, 8004 Zürich --- ## Livingdocs Spotlight on t-online: Planning & AI in the Newsr URL: /en/spotlight-t-online/ Livingdocs Spotlight on t-online: Planning & AI in the Newsr Livingdocs Spotlight on t-online: Planning & AI in the Newsroom A warm welcome to Zurich! Program 27. November 2025 Hotels and restaurants in Zurich For those traveling to Zurich, please find below a list of recommended accommodations and restaurants near our office. Hotels Restaurants Event location address In our Spotlight series, we showcase how our customers are harnessing the potential of Livingdocs to simplify their editorial workflows — and ultimately create better journalism — in a hybrid livestream format. With our Spotlight Series, a live-streamed event program, we aim to show how our customers are leveraging the potential of Livingdocs to facilitate their editorial workflows and create world-class journalistic content. In our fourth edition, we will speak with t-online on Thursday, November 27th about how they optimise topic planning and utilise AI in the newsroom with Livingdocs. (To secure one of the limited spots to attend live and in person at our offices in Zürich, please contact Céline directly at celine@livingdocs.io) Doors open/Guest arrival — Official start to the program: Welcome from the CEO and Co-Founder of Livingdocs, Gabriel Hase — Moderation by Céline Tykve, Head of Business at Livingdocs Well Planned: Organising Content with Livingdocs — Speakers: — Sven Scheffler, COO, Ströer Content Group GmbH & Managing Director, Ströer Content Group Product & Tech GmbH — Thomas Pietsch, Director Engineering Platforms, Ströer Content Group Product & Tech GmbH — Q&A Session Brief Pause, Kaffee & Kuchen — AI Magic in Livingdocs: More Creativity, Less Routine — Speakers: Sven Scheffler, COO, Ströer Content Group GmbH & Managing Director, Ströer Content Group Product & Tech GmbHThomas Pietsch, Director Engineering Platforms, Ströer Content Group Product & Tech GmbH — Q&A Session Innovation at LivingdocsSpeakers:Gabriel Hase, CEO and Co-Founder, LivingdocsLukas Peyer, CTO and Co-Founder, Livingdocs — Q&A Session Closing remarks by Céline Tykve, Head of Business at Livingdocs  — Apéro Riche for our in-person guests Some impressions from our last Spotlight on Regional Publishing with Neue Pressegesellschaft. 25hours-hotels.com — greulich.ch — europehotel.ch libanesisch.ch — restaurant-eichhoernli.ch**Reservation recommended — www.marktkueche.ch**Reservation recommended — hermanseck.ch**Reservation recommended — celia-restaurant.com Livingdocs AG, Tellstrasse 31, 8004 Zürich --- ## Spotlight on Süddeutsche Zeitung: Impressions URL: /en/spotlight-sz-impressions/ Spotlight on Süddeutsche Zeitung: Impressions Impressions 19. April And that's a wrap! Until next time... Teamwork makes the dream work! When we decided to create an in-house livestream event series to showcase how Livingdocs customers are leveraging the potential of our product to facilitate their editorial workflows and ultimately create better journalism, we knew it would be a big yet worthwhile task. And, boy, were we right! We are pleased to say that our kick-off event of the aptly named Spotlight Series highlighting Süddeutsche Zeitung and how they best use Livingdocs was a great success. To our valued customers and partners, who attended either in person in the comfort of our newly refurbished office or remotely via the livestream, thank you for your vibrant engagement and thought-provoking questions. A special thanks to our esteemed speakers from Süddeutsche Zeitung who shared their experience working with Livingdocs, namely in regard to Page Management and their premium product the Digital Edition. We already look forward to the second round in our Spotlight Series. In the meantime, please enjoy some impressions of our first-ever Spotlight Event. Until next time! Want to watch the livestream at your convenience? Stream it below. --- ## Spotlight on t-online: Impressions URL: /en/spotlight-t-online-impressions/ Spotlight on t-online: Impressions Impressions 27. November Till next time! That's a wrap! With just a few of weeks to go before 2025 comes to a close, we hosted our fourth edition of the Livingdocs Spotlight. In this edition, we featured Berlin-based t-online, with a focus on how they optimise planning and utilise AI in the newsroom with the help of Livingdocs. We were thrilled to have a full house of guests in the office to take in the insightful and inspiring programme face to face, as well as an active group of participants who joined remotely for the livestream. Great connections were made and lively conversations were sparked, both in the Q+As and over refreshments. A job well done for all involved! Check out the impressions below. Want to watch the recording of the Livestream? Check out the video below. --- ## Let our Success Stories inspire you URL: /en/success-stories/ Let our Success Stories inspire you Let our Success Stories inspire you Working with us means working with the technology experts in publishing. Our success stories will give you an insight into what Livingdocs can do for you. --- ## Livingdocs Summit 2022: Impressions URL: /en/summit-2022-impressions/ Livingdocs Summit 2022: Impressions Impressions A little atmosphere to get in the mood 7. September 8. September And that's a wrap! Until next time... Many thanks to all our valued customers and partners who participated with such enthusiasm at the Livingdocs Summit 2022 in Berlin co-hosted by Ströer. We are grateful to have had the opportunity to connect with our valued network and to present an inspiring and provocative program with the support of such esteemed speakers. A pictures is worth a thousand words… --- ## Livingdocs Summit 2024: Impressions URL: /en/summit-2024-impressions/ Livingdocs Summit 2024: Impressions Impressions 10. September 11. September And that's a wrap! Until next time... We at Livingdocs extend our most heartfelt thanks to all our valued customers and partners who participated with such vigour and enthusiasm at this year's Livingdocs Summit 2024 in Munich at the iconic Süddeutsche Zeitung high rise. We are ever grateful for having had the opportunity to connect with and strengthen our community, as together we gained a broader perspective thanks to our enriching program of presentations from keynote speakers and industry experts. --- ## Livingdocs Summit 2026 URL: /en/summit-2026/ Livingdocs Summit 2026 Livingdocs Summit 2026 Programme - 8 September 2026 Programme - 9 September 2026 Important Notice: Travel & Hotel Accommodation Parking at the F.A.Z. Tower Wi-Fi Twitter, LinkedIn & Co. The journey takes us to Frankfurt! We are delighted to host this year's Livingdocs Summit in the Tower of the Frankfurter Allgemeine Zeitung in Frankfurt. Venue: F.A.Z. Tower, Pariser Str. 1, 60486 Frankfurt am Main, Germany Please note: Due to our growing international customer base, the Summit will be held in English. 13:00 - F.A.Z. Newsroom Tour A short tour of the FAZ.net newsroom for a select group of Livingdocs customers 13:30 - Doors Open Arrival, registration & refreshments 14:30 - Official Programme Start Welcome by Livingdocs & opening of the Summit 14:45 - Opening Presentation by Carsten Knop, F.A.Z. "The End of Truth – Media in a Race against Algorithms" 15:20 - Project Presentation by Cai Tore Philippsen, F.A.Z. "Don‘t hurt the brand! - How FAZ supports their signature journalism/brand equity/new formats to reach younger audiences as well as keep relationship with older legacy audiences" 15:55- Networking Break Relaxed conversations with refreshments & cake 16:30 - Livingdocs Vision & Roadmap by Gabriel Hase and Lukas Peyer, Livingdocs The Livingdocs team presents the product vision and strategic direction as well as the upcoming roadmap and new features. 17:15 - Livingdocs Panel — Q&A The Livingdocs team answers questions from the audience in a moderated panel format. 18:00 - Closing & Outlook Summary and learnings from Day 1. Preview of Day 2. 18:15 - Networking Dinner Apéro & flying dinner in a relaxed atmosphere 09:00 - Doors Open & Arrival Coffee, tea & refreshments 09:30 - Official Programme Start Welcome by Livingdocs & opening of Day 2 09:40 - Featured Speaker Keynote: Nic Newman (Reuters Institute, Oxford) Nic Newman, Senior Research Associate at the Reuters Institute for the Study of Journalism at the University of Oxford, will enlighten our audience with a keynote on how news products and business models need to evolve. 10:40 - Networking Break Refreshments & snacks 11:15 - Featured Speaker Keynote: Dietmar Wallner (Wallner Media Consulting) "The Central Pillar of Modern Publishing Technology, Key Driver of Process Optimization, and Foundation for Scalable Digital Business Models" Dietmar Wallner, owner of wallnermedia, will share valuable insights into the practical aspects of editorial transformation and the upcoming changes brought about by AI, and will illustrate how a CMS can act as a central driver of transformation. 12:15 - Closing Round & End of Programme Thank-yous and official farewell 12:30 - Informal Networking Lunch Sandwiches & Refreshments 14:30 - End of Summit The Automechanika takes place in Frankfurt at the same time as our Summit. This leads to higher demand for hotel rooms as well as increased traffic throughout the city. We therefore strongly recommend booking travel and accommodation early. For visitors arriving by car, limited free parking spaces are available at the F.A.Z. Tower. If needed, please get in touch with us in advance and contact Ms Bianca Meier. Free Wi-Fi will be available for all guests. On-site Wi-Fi instructions will be provided via QR code. For those active on social media: we'd love it if you tag your posts with #LiDoSummit2026 and share exciting highlights from the event. --- ## Technology built to publish URL: /en/technology/ Technology built to publish Technology built to publish A Reliable Foundation for Modern Publishing Managed Cloud Service for Professional Publishing Headless, API-First, Built to Integrate Enterprise Security for Publishers Scalable for High-Volume Publishing Every Release, Explained: Stay up to Date with our Release Notes Cloud Offering Technologies Security Scalability Livingdocs combines a modern editing experience with a robust, API-driven platform, delivered as a managed cloud service. Built for professional publishing, it integrates seamlessly into existing systems while supporting the scale and complexity of large newsrooms. The following sections outline how Livingdocs is built and operated—from our managed cloud infrastructure and underlying technologies to security practices and scalability characteristics. Together, they provide a transparent view into how the platform performs in demanding, real-world publishing environments. Livingdocs runs on Kubernetes in Microsoft Azure, operated end-to-end by our team. Your engineers stay focused on the website and apps your readers see and never have to run a CMS. Your editorial team never has to wonder whether the platform is up. And you don't get a blank platform: we bring the publishing know-how we've built running Livingdocs for some of the largest German-speaking newsrooms, applied to your setup. Workflows, document types, roles, and integrations are all configured alongside your team. Product releases ship on a steady bimonthly cycle, and improvements roll into your environment continuously between them, each change rehearsed first in a dedicated staging environment so nothing lands in the middle of a story. When something does need attention, one accountable team is on call around the clock under a 24×7 SLA. Livingdocs is headless and API-first by design. Editors work in a single workspace, and the same structured content flows out to every channel you serve: web, app, newsletter, and print, without re-authoring. That's the point of headless for a newsroom: one source of truth, many surfaces, no parallel CMSes for the apps team and the web team to keep in sync. A documented REST API and event webhooks make it straightforward to plug Livingdocs into the rest of your stack, including your DAM, archive, analytics, CDN, and AI assistants. The API uses release-date-based versioning with a two-year minimum support window per version and at least six months of advance notice before anything is deprecated, so the integrations your team builds keep working as the platform evolves. The platform itself runs on Node.js with PostgreSQL, Elasticsearch, and Redis on Kubernetes, instrumented end-to-end with OpenTelemetry, Prometheus, and Grafana, which we use to tackle issues proactively. Livingdocs is designed with a strong focus on secure and controlled content operations. Sign-in goes through your identity provider, with fine-grained permissions through project-based user groups and scoped API tokens that support rotation and expiration. Each customer runs in their own isolated environment, with separate data, separate infrastructure, and no shared tenancy. Every action, whether by a journalist, an integration, or an AI assistant, is attributed and auditable, which matters when editorial accountability is on the line. We host on Microsoft Azure in Germany to meet European data residency and GDPR requirements, and all data is protected in transit. We commission independent penetration tests and continuously monitor dependencies so we can react quickly to emerging vulnerabilities. Livingdocs runs in production at major European publishers — newsrooms with editorial teams of 500+ and content libraries of millions of articles, images, and assets. The platform is built for horizontal scalability, with separate services for the editor, APIs, and background processing, so we can grow exactly the part that is under load. Before anything unusual, such as a large content import, a redesign, or an election night, we plan capacity with you in advance. Our bimonthly release notes break down what's new, what's changed, and what's coming. Subscribe to stay in the loop. If you would like to receive news from Livingdocs, we require your name and your e-mail address and confirmation that you agree to receive the mailings. We may use your name and e-mail address to send you alerts, updates, event invitations and other information by e-mail. Please note that we use personal data to understand if you read our e-mails or click on links included in them. We do this by using the respective features of the e-mail campaigning software CampaignMonitor. --- ## Work with us! URL: /en/work-at-livingdocs/ Work with us! Work with us! Self-responsibility & possibility of development Free coffee & healthy snacks Highly skilled team Quarterly strategy meetings Central office in Zürich Regular team events Home/remote office option Flexible working hours Competitive salaries Yearly tech/hardware budget Join Livingdocs and support publishers in creating high-quality, sustainable journalism products. Livingdocs is a Zurich-based software product company. We work with some of the biggest news and speciality publishing brands in Europe, including Süddeutsche Zeitung, NZZ, nrk and t-online, providing a seamless editing experience and powerful workflow support with our robust yet streamlined CMS. Journalists love Livingdocs for its intuitive user experience, as well as our reliable and friendly customer service. As we strive to become the premier publishing solution, we're excited to expand our team. We are looking for candidates with a creative mindset and a „can-do“ attitude, empathy over ego and strong communication skills. If you feel you would be the right fit for our team, we would love to hear from you. We currently have no open positions. --- ## Collaboration at the Core: How 200ok and Livingdocs Created URL: /en/blog/200ok-alephdam-blue/ Collaboration at the Core: How 200ok and Livingdocs Created Collaboration at the Core: How 200ok and Livingdocs Created a Customised Yet Cost-Effective DAM Solution for blue Successful collaboration since 2018 New needs were arising More reliability and transparency A strategic product partnership The "one-stop shop" to create content and work with external imports A tailored solution for demanding customers When Swisscom, Switzerland’s leading telecoms company and one of its leading IT companies, decided to scale their bluewin.ch platform to host news, sports and tv — now known as blue — they went to Livingdocs to find a cost-effective, reliable data asset management solution. Having already worked with blue, Livingdocs understood their needs and looked to 200ok to develop a DAM product which would fulfill their requirements. In partnership with Livingdocs, 200ok developed alephDAM, a data asset management system which was then tailored to suit blue’s specific needs, in particular the optimisation, consolidation and configuration of newswire feeds to ensure transparent and reliable content delivery. A more cost-effective solution than a monolithic, off-the-shelf product — A faster, more reliable DAM system — Reduction of erroneous imports — Better synchronicity and transparency of article import process — Frictionless implementation of new DAM —  A modular solution optimised to meet blue’s individual needs at a 20% lower cost while offering 3x greater import volume — Better control and proactive monitoring of asset delivery — Negligible number of faulty imports — Total feed aggregation with visible status updates for individual content delivery — Seamless integration of alephDAM with the Livingdocs publishing system In 2018, Livingdocs was brought on to become the technological backbone for the bluewin.ch news platform, Swisscom’s News & Entertainment branch, particularly in facilitating the interplay between bluewin news content and Swisscom TV. Livingdocs not only enabled bluewin to present seasonal, topical news content dossiers that enriched and highlighted the TV offerings — especially in the sports department — but also allowed them to develop a new, more forward-thinking business model. The Livingdocs team was successful in assisting bluewin’s move to scale, and the project resulted in enhanced editing options for the newsroom, cross-channel publishing capabilities, and greater potential for new approaches and formats. Thanks to the Livingdocs digital content creation and publishing system, bluewin.ch enhanced their capabilities when it came to creating their own digital news content by choosing a publishing system that is intuitive to use and allows them to provide readers with clustered, coherent content. Thanks to the combination of Livingdocs and alephDAM, we are able to configure and publish feeds with less effort and without delays. — Cyrill Treptow, Head of blue In this way, bluewin.ch had started to create more of its own original content through Livindocs and was supplemented by news feeds; now, they needed better control over organising which newswire content was delivered where and at what time. So when bluewin.ch (now simply known as blue) wanted to find a data asset management solution that would improve the configuration of external article importation, they looked to Livingdocs for guidance. After all, as one of Livingdocs' first customer success stories, blue trusted the Livingdocs team based the foundation built in the first round of collaboration. The DAM blue was using when they came to Livingdocs for guidance was a monolithic, off-the shelf solution which, according to Cyrill Treptow, Head of blue, was only used at a fraction of its capacity; there was no need to make use of its full range of capabilities. Rather, blue wanted a DAM that would be customised for their needs as a publisher and, thereby, would be both more cost-friendly and more effective. In particular, blue needed a newswire feed aggregator that could pull together feeds from a wide variety of agencies in a central way to seamlessly provide content for publishing. The DAM they were using did not show the status of articles imported from the feed, so there was no way to know if articles were not imported correctly and therefore not published at all. Moreover, as the newswire feeds come in different formats — and as blue encompasses a variety of media including news, sports and video — blue needed a solution that better handled all this various data without losing efficiency or functionality. Having a more tailored, transparent, and reliable solution for feed consolidation and configuration would ensure that blue not only could provide up-to-the-minute news consistently but also could better meet distribution agreements with news agencies to publish articles at the same time. And as Cyril Treptow mentioned, these feeds come at a cost, so it was important to make sure that blue was making best use of the content. And ensuring the synchronicity of blue’s original content and that of external newswires would increase the legitimacy of the blue news platform from a journalistic standard in regard to timeliness and coherence. How did Livingdocs respond to this call for assistance? We proposed the following: a well-strategised product partnership. To best suit the needs of our customer blue, Livingdocs looked to 200ok, a fellow Swiss software company specialising in product development, consulting, and open source integration. Livingdocs and 200ok had already worked together closely for years, 200ok having worked on the Livingdocs Core starting already back in 2015. Livingdocs was confident that 200ok would be the perfect partner to fulfil the brief: to create a faster, more reliable, more transparently functioning DAM for blue that could be seamlessly integrated into the existing Livingdocs CMS. Working with Livingdocs is fantastic. We share a common passion for delivering high-quality software with leading-edge technology. Even under intense time pressure, it is easy to work with them because they stay calm and focused on delivering high value. We appreciate them as an engaged, agile and reliable partner. Most importantly, they are great folks and fun to be around! — Alain M. Lafon, CEO of 200ok And what did 200ok do? They developed alephDAM, a data asset management system that would automate the delivery of news agency content — articles, videos, and images — with a single point of integration and configuration. And because the product was developed in collaboration with Livingdocs, it was fully compatible with our content management system. 200ok also addressed the specific pain points that blue articulated with alephDAM. For example, 200ok optimised alephDAM to show the status of articles imported from news feeds, so that one could see which articles were properly delivered, and which were not. Moreover, 200ok provided a proactive monitoring service as an additional safety measure to fix the issue upstream before anyone could notice, thereby ensuring complete alignment. This allowed for a better overview and measurably improved configuration of the newswire content. What does this mean for blue? It means no more scrambling to publish newswire articles that weren’t properly imported the first time, or missing them all together. If there is any failure of feed delivery, it is monitored and shown clearly in the status update, allowing for a faster response and solution. And if blue needs to add new feeds, this can be done without friction thanks to flexible, competent customer support. As Cyril Treptow mentioned, while implementing alephDAM may have required an initial investment, it was well worth it: “We can rely on a smooth operation.” Blue now has a one-stop stop for content creation and data asset management specifically tailored to their specific needs and the broader requirements of a publisher operating in the digital arena. In other words, the journalists’ needs to easily create original content is covered by the Livingdocs system, and the administrative need to properly consolidate and configure external imports into the system is covered by 200ok’s product alephDAM. The successful implementation of alephDAM at blue proved its effectiveness as a product, and laid the foundation for it to be put to use in other scenarios with a growing number of customers; alephDAM is available to Livingdocs customers who want a data asset management system that is customised and modular. With few comparable products on the market, we feel alephDAM is a great asset for publishers who need a tailored yet holistic solution to handle the massive volumes of digital content that media companies must process daily. --- ## 2022 in Review: Conscious Growth & Connection URL: /en/blog/2022-in-review/ 2022 in Review: Conscious Growth & Connection 2022 in Review: Conscious Growth & Connection Live from Berlin: Livingdocs Summit 2022 Co-Creation in Action: New Customers and Stronger Partnerships Out and About: Livingdocs on the Road Fruits of Our Labour: Product Evolution Rising Up: Livingdocs and Kress Pro Nourishing Our Roots: The People Behind Livingdocs Standing at the end of a successful year, we at Livingdocs would like to take the time to reflect on all that we have accomplished. Over our history, our core values of transparency, innovation and co-creation have served as the roots that give life to Livingdocs; they shape our growth as we develop our product, solidify our network and expand our team.While 2021 saw Livingdocs branching out in different directions with new ideas and customers, we saw 2022 as a year of trimming and pruning to channel our focus more effectively. Moreover, through internal reorganisation and balanced growth, we have made sure to fertilise the soil with the right people, keeping our roots strong and robust to best support the evolution of our product. We believe it is this conscious approach to our company’s growth which allows us to gain momentum for success without losing the ability to remain responsive and flexible.From customer wins to exciting events to the expansion of our team, join us as we revisit the highlights from this productive – and fun! – year. We were thrilled to continue our Summit series this year in Berlin alongside our customer and co-host Ströer. With a curated program of compelling and even provocative speeches – as well as an informative and inspiring use case panel demonstrating what Livingdocs looks like in action – we were grateful to offer our customers and partners a chance to connect with us and each other face to face in a beautiful venue overlooking the Spree. During the program, we also presented our Vision and Roadmap for the year to come. Check out the impressions from this well-received event. Want to dive deeper? You can stream the video recordings of the speeches and use case panel here. As we shared in our Vision and Roadmap for the year ahead, we believe our success is built on a foundation of transparent co-creation and collaboration with our trusted customers. It is thanks to our customers' key positioning in the news publishing world that we have been able to gain indispensable industry know-how. We allow these relationships to guide us as we refine our product so it has real relevance, addressing actual issues editorial teams encounter while providing more value for both the user experience and the reader experience. Speaking of customers, we are delighted to say that we have taken on several new customers, namely der Standard, Handelsblatt Gruppe, and the Swiss Federal Administration, as well as Schwäbisch Media through our partnership with Netcetera. SZ and Ströer Media Brands – customers we gained at the close of last year – have also been central to this year’s activity. Learn more about what we have done for t-online (Ströer) in our success story. When it comes to partners, we see our network of partners as an asset which allows us to best serve the needs of our customers. For example, one of the offerings our customers now have access to via our trusted partner network is the Appsfactory & Microsoft Azure Bundle. After many months of working remotely with little to no human interaction, we were excited to get back out into the world to nurture our valued relationships with our customers and partners face to face in Würzburg, Nuremberg, Köln, Münich, Vienna, London and Berlin. Our CEO Gabriel Hase was also a speaker at Forward Publishing’s event in Berlin. We were happy to take part in this kickoff event from this partnership initiative between Livingdocs and Netcetera, and share our thoughts on how technology can shape the trajectory of journalism. We also made time for team bonding during our retreat in Münich. After visiting SZ to get an up-close-and-personal look into the workings of their newsroom, we made sure to make some fun memories with our dear colleagues. This year, the Livingdocs product evolution was focused in 3 main branches: Collaboration and Editing, Workflows and Page and Teaser Management. Collaboration and EditingFocal Point Cropping: Users can now set a focal point for a particular image and allow the automatic cropping capability to adjust for different aspect ratios while keeping the designated focus in the centre of the frame. With this feature, you can ensure you give your readers the images you want, without inadvertently cutting out the focal point.Document Lists: Document Lists are used to collaboratively manage the teasers shown on different sections of pages. After last year's introduction of the Multilist-Editor, we have now enhanced the experience by allowing for multiple users to work on the same lists simultaneously, synchronising the changes to ensure everyone sees the same thing at all times.Retresco: We integrated the Retresco tagging system to automatically add tags to a document with an intuitive UI. This integration is similar to the one we’ve done before with the iMatrics auto-tagging system. Automated adding of tags (via Retresco) to a Livingdocs document with the ability to edit the tags via Editor is now a supported functionality.Standardised oEmbed Includes: Livingdocs provides a standardised way to embed elements from many different providers, from Facebook to Youtube. The ever-growing list of providers can be accommodated through a small piece of configuration.Video Includes: By supporting Videos as includes, previewing a Video in the Livingdocs Editor with your own player is now possible. WorkflowsTable Dashboards: With this new type of dashboard, you can experience greater flexibility in presenting all the different content within Livingdocs to different user-groups in Livingdocs. Simply place your different dashboards in groups in the Main Navigation to display exactly the data you need to see within a dashboard. By enabling direct editing of certain metadata fields on the dashboards, managing workflows with metadata and filters is now markedly more straightforward.Publish Control: With 'Publish Control' we introduced a new publishing flow. It combines and standardises all things around publishing, scheduling publications and distribution features like lists and inboxes, and consolidates them in a central place. Managing embargos, significant updates and the publication date shown to your readers is now possible in a streamlined UI.Document Creation Flows: Thanks to flexibly configurable Document Creation Flows, it is now much easier to define complex document creation scenarios. One example is the «Digitale Ausgabe» done for the Süddeutsche Zeitung, where users can create the roughly twenty pages of one issue and link them together into one product with the click of a button.Metadata Form Improvements: A couple of improvements were implemented to improve the user experience on the Metadata Form. A sub-navigation allows users to jump to specific sections on the form and see the status of required metadata more clearly. When inserting text, the user can be guided by defining recommended minimum and maximum lengths which are shown in the UI. Page and Teaser ManagementDrag & Drop of Article Teasers: Livingdocs now provides an Article Search directly in the Page Management Interface; placing article teasers is as simple as dragging and dropping them into position.Desk-Net Integration: Our Integration with Desk-Net is now on a whole new level. By linking Livingdocs pages to specific Desk-Net platforms or categories, you can see your Desk-Net planning for a given day directly in Livingdocs; placing the teasers is done by dragging and dropping the Desk-Net planning entries onto the page.Digital Edition (Digitale Ausgabe): To solve the case of producing the 'Digital Ausgabe' – or Digital Edition – for Süddeutsche Zeitung through Livingdocs, a new Metadata Plugin to manage all the pages and the teasers on them from within Livingdocs was introduced. Together with the new possibility of handling different asynchronous processes to bundle and distribute the «Digitalausgabe» with certainty, editors at the Süddeutsche Zeitung can produce and deliver this finite digitale product with ease. One of our greatest achievements this year was our Kress Pro Ranking. We were awarded 2nd place in the Kress Pro Ranking 2022 of the best online content management systems in the German-speaking market. To come up with this year’s ranking, Kress Pro assessed the top 100 offerings in three areas within the GSA publishing market: newspaper, digital and magazine. Editorial and content management systems were ranked according to the sales figures of and visits to the publications where they are in use. With the online publications using Livingdocs receiving 688.6 million visits in the past year, we are extremely proud of the impact we are making in the digital media space, having risen from 9th place to 2nd place in Kress Pro’s annual ranking in only four years. As our company grows, so does our team. We are happy to have welcomed new members to the Livingdocs family in 2022: Lorenzo, Dominik, Ives, Jordi and Sarah. We also saw internal reorganisation, namely Beni Buess being named Chief Product Officer (CPO). Above all else, it is the supportive teamwork and genuine affinity we have for one another that gives our roots the nutrients they need to sustain our growth. We would like to end this reflection with an expression of gratitude for all that we have experienced this year, from the wins that we celebrated to the challenges that helped us learn and grow. The strongest trees in the forest can weather even the harshest of storms, and we are confident that our robust roots and measured method of growth will allow us to stand tall, remain resilient and thrive in the year to come. We look forward to exploring the growth potential that 2023 will bring. --- ## 2023 in Review: Go-Lives, Livestreams and a Lot More URL: /en/blog/2023-in-review/ 2023 in Review: Go-Lives, Livestreams and a Lot More 2023 in Review: Go-Lives, Livestreams and a Lot More Customers: Cruising through a String of Green Lights Partners: Creating Consistency and Strengthening Bonds Product: Ever Adapting for Actual Needs Outlook: Moving into the Future with a Forward-Thinking Perspective What a massive year! Taking the time to channel our focus more effectively through 2022 certainly paid off; from go-lives to livestreams, Livingdocs has been riding a powerful wave all throughout 2023. Now as we approach the end of year pause, we are taking a breath and some time to reflect on all the highlights of the past several months, so we can appreciate our collective growth and get inspired for the year to come. Let’s start with a bang: Go-lives. We have seen quite a few this year. Our trusty team has been busy, indeed! Several of our customers saw successful rollouts of Livingdocs as their new CMS in 2023, starting with Süddeutsche Zeitung. Further go-lives include a massive tech overhaul over 8 projects in less than a year at Kölner Stadt-Anzeiger and a full migration of 250 editors in 4 days at DER STANDARD. Later in the year, Düsseldorf-based Handelsblatt also went live enthusiastically with Livingdocs. Kölner Stadt-Anzeiger: The Big Bang: Livingdocs as KStA’s reliable CMS partner during its full-scale tech relaunch Standing customers also saw several Livingdocs rollouts in their overarching programs. Seven.One Entertainment Group had several sites go live with Livingdocs: Newstime, ran.de, and Austrian sites ProSieben, Kabeleins, Sixx and Sat 1. Ströer Media Brands, our partner in last year’s Livingdocs Summit, also saw Livingdocs go-lives under their umbrella of products, including familie.de and desired. Moveover, t-online was featured in Press Gazette discussing their business model and how Livingdocs supports that. In addition, Aschendorff and Schwäbish Media also went live with Livngdocs through Forward Publishing, our partnership initiative with netcetera. Speaking of partners, we are always keen to ensure we align with partnerships that enable us to provide the best possible experience for our customers when they introduce Livingdocs, and our partners play a key role in making these success stories happen. For example, Centralsoft has been a critical partner in several successful Livingdocs rollouts, most recently in the comprehensive project constellation at Seven.One Entertainment Group. Partner Blog: Side-by-Side for Success: How Integration Partner Centralsoft Supports Livingdocs To Go Full Steam Ahead When it came to DER STANDARD, Appsfactory played a key role in ensuring that the Livingdocs rollout took place in record time. Our partner Jambit also played a role in supporting several big projects, including the ones at Süddeutsche Zeitung, Kölner Stadt-Anzeiger and Handelsblatt. In alignment with our aim to explore the possibility of regional expansion, we also entered into a new partnership with global tech company intive. As we expand our network, we seek to find ways to bring everyone together (and, ideally, to have fun!). For us, we love to do this through events. In lieu of a Livingdocs Summit this year, we decided to host in-house events instead. Our Spotlight livestream hybrid events took a more intimate approach as we invited a selection of guests to our office for an afternoon of talks from featured customers. In April, we welcomed Süddeutsche Zeitung to share their experience working with Livingdocs in the context of page management and their premium finite product, the Digitale Ausgabe. In November, we hosted another Spotlight highlighting go-lives and rollouts featuring speakers from DER STANDARD and Kölner Stadt-Anzeiger. Outside of our own events, we also were present at engaging industry events as we expand our network into more regions. Our Head of Business, Céline Tykve, was front and centre during these occasions, and shared her takeaways and insights on the hottest topics and trends in today’s world of digital news publishing. As we continue to observe the news publishing industry’s needs as it evolves in the digital era, we continue to shape our product in order to best support our customers and address their actual needs. Indeed, we aim to build the best product possible. For example, with the increasing popularity of live blogging and ticker feeds, we incorporated a Ticker tool in the September 2023 Release. Livingdocs September Release 2023: Ticker Articles, Further Multi-Language UI Capability and Drag & Drop Metadata Image Handling We also enhanced the Livingdocs UI so it is now available in different languages – German, English, Italian and French – in order to match and accommodate a newsroom’s language needs and preferences, whether a newsroom wants to choose a single language or implement a multi-language setup as in the case of the Schweizer Bundesverwaltung (Swiss Federal Administration) . Moreover, given our commitment to facilitating newsroom workflows, we continuously seek to improve how we do just that. We have improved workflow support capabilities with improvements to table dashboards with editable cells and home screen, enhanced search filters, Issue Management and more, leading to a significant and long-term-valuable improvement of our product. From every angle, we at Livingdocs have had a busy year, and have experienced bustling activity and growth. In alignment with this expansive momentum, we are thrilled to say we have added three new members to the Livingocs Team: Tanja, Sharon and Thomas. In order to accommodate our growing team, we have embarked on an ongoing office upgrade project to create more space, beautify the environment and enhance the working environment. We even added new artwork courtesy of our customers to add some life to the walls. In terms of where we see our journey taking us next, we will continue to keep our finger on the pulse of this rapidly changing digital media landscape. We recently compiled our observations and released a white paper called Making Change Easy: How to Tackle the Key Challenges of Digital Transformation in News Publishing. For example, one of the challenges we see news publishers face is keeping up with the pace of technological advancement, such as responding to the increasing presence of artificial intelligence, GenAI in particular. In response, we are looking to implement GenAI in a proven, value-adding use case. Stay tuned for an update on our roadmap in the new year! White Paper: Making Change Easy: How to Tackle the Key Challenges of Digital Transformation in News Publishing We would like to conclude this year in review with a sincere gratitude for the journey that was 2023. We look forward to continuing to growth and evolve in 2024 (and beyond). --- ## 2024 in Review: Community Building, Strategy Shaping and mor URL: /en/blog/2024-in-review/ 2024 in Review: Community Building, Strategy Shaping and mor 2024 in Review: Community Building, Strategy Shaping and more Customers: Staying close as we succeed together Partners: Joining forces to reach goals Livingdocs Summit 2024: Bringing the community together Product: The dawn of a new era Inside out: Broadening horizons and boosting visibility Outlook: Embracing the nonlinear Here we are again, looking back on another great year of positive momentum and conscious growth. As they say, time flies when you’re having fun, and we have held true to our ethos – we’re friendly and fun, and we get our work done – while achieving our goals and setting new ones. Community was a key theme in 2024, with our Summit serving as a climactic point of coming together, as well as the recalibrating of our approach to product development and delivery. In the spirit of continuous learning and reflective engagement, we are taking the time to look back on what we have experienced in order to appreciate what we have accomplished as a team, and to gain learnings so we can be best guided moving forward. Customers are key members of our community, and the key to our success. It is through their feedback and collaboration that we are able to define and shape our product for maximum efficiency and effectiveness. Seeing our customers transform their newsroom workflows for the better makes our work worthwhile, and we are always happy to celebrate and spread the word of our joint success. 20 Minuten: From Build To Buy: The Turbo-Charged Turnaround of 20 Minuten – Switzerland's Most Read News Brand Gets a New CMS The year kicked off with a massive rollout success: 20 Minuten, plus 4 sister brands under the TX Group umbrella – 20 minutes, L'essentiel (FR), L'essentiel (DE) and Le Matin – all went live with Livingdocs in our Managed Service model. Later in the year, we announced the go-live of Ulm-based Neue Presse Gesellschaft (NPG) and all three of its brands: Südwest Presse, Markischen Oderzeitung and Lausitzer Rundschau. Long-standing customer Ströer Media Brands also saw the go-live of one of its brands, Giga, as part of the ongoing consolidation of their portfolio onto the Livingdocs CMS Completing the regional alignment of Seven.One Entertainment Group’s brand sites, the Swiss websites of sixx, kabeleins, Sat1 and ProSieben were relaunched on Livingdocs with the support of our partner Centralsoft. Talking about partners, over the years, our strong network of partners have helped our shared customers reach their goals while fostering a mutual exchange of know-how. We are grateful for the work we were able to accomplish with our integration partners: Centralsoft, a&f, Appsfactory, jambit, netcetera and unitB. We highlighted our partnership with Retresco, which played a role in the go-live at NPG, was also highlighted in a joint press release from this past spring. Retresco × Livingdocs: A Strengthened Partnership for the AI-Driven Future We also highlighted the product partners in our ecosystem. For example, we have long worked alongside Kordiam in several customer cases in which their system for planning content production and distribution was in place, wherein our capabilities for creating and managing content were a welcome complement. Indeed, our community of customers and partners has been built and nurtured over years of transparent communication and fruitful collaboration. In an effort to gather all the members of our community together under one roof, we host a Summit every other year so we can enjoy each other’s company face to face, strengthening our bonds over learnings and libations. This year we held the Livingdocs Summit in Munich at the Süddeutsche Zeitung high rise, welcoming about 100 guests. Over two days, we not only offered an inspiring presentation program from hand-picked speakers and industry experts, but we also shared our plans for our product moving forward. When it comes to the Livingdocs product, one thing is certain: it will never be stagnant. We are continually shaping it in the interest of versatility, effectiveness and future-readiness. As such, we want to expand our product’s capabilities while streamlining its structure by offering a new approach: individual configuration of standardised components with as little extra code as possible. This approach will support the perfect blend of individualisation and standardisation so customers can leverage the best of Livingdocs to suit their specific needs seamlessly and right out of the box. Product: Opening the Door to Broader Page Management Possibilities One of the areas where users can already experience this shift towards standardisation with individual configuration is in page management. Livingdocs now covers more key page management use cases, such as publishing centralized content for multiple brands while still being able to place brand-specific articles, or handling/working with fixed-position articles within dynamic content sections. This shift in approach coincides with our commitment to cover a broader range of workflows within Livingdocs, including topic and distribution planning, asset management, page creation and print preparation. Our delivery model is also seeing a shift, as we are now offering Livingdocs in a Azure-hosted Managed Service model so customers can benefit from around-the-clock support and points of contact who bring a perfect blend of technical and customer service skills to provide assistance whether when setting up new features or troubleshooting. Beyond the evolution of our product from a structure and delivery perspective, we are also always being sure to keep up with the technological advancements that the industry is seeing. For example, we laid out our approach to adopting AI tech in our product in an AI strategy paper from our CTO, Lukas Peyer. Livingdocs Release July 2024: Livingdocs Assistants Proposals, Livingdocs Assistants for Metadata and Offline Mode Improvements Our bimonthly product releases also have reflected our drive to evolve intentionally and arrive at a leaner system with an even wide range of capabilities. We introduced Livingdocs Assistants so users could make use of a variety of GenAI services with material impact to support their best work via the Livingdocs Assistants platform; users can also now work with Livingdocs Assistants Proposals and Livingdocs Assistants for Metadata. We also optimised document handling with Document Statistics for building new data-related entry points, and Document Inbox, Document Copy & Transform Flows and Document Info Panel for greater transparency and smoother delivery. We also made improvements to key features and functionalities like Tickers, the Media Library, and Editable Components, and introduced new ones like Conditional Components and Print Copy. As we continue to evolve as a product, we are growing as a company. We welcomed several new faces to the Livingdocs family throughout the year, including Martin Lüscher formerly of watson News, as well as 8 additional members to round out our Customer Solutions and Product teams. To accommodate our growing team, we continued to work on our ongoing office renovations, taking over the whole floor and making upgrades to our kitchen and meeting spaces. This internal expansion reflects our bolder positioning in the international news media community. The Livingdocs brand got some great kudos thanks to the Audiencers, which included Livingdocs as one of the best 4 CMSes for modern news publishers. We also wanted to get our brand out there on a more proactive level. At the start of the year, we joined the International News Media Association (INMA) as part of our aim to open the door to even wider possibilities for impact. INMA Digital Strategies Blog: Decision-making, transparency are critical for CMS rollout success To boost our brand visibility, we made contributions to INMA’s Digital Strategies blog about the importance of intuitive UX and user centricity in a CMS, how a lean product structure allows for easier, more sustainable innovation and what key tactics help news publishers have a successful CMS rollout. We also attended the INMA World Congress in London in the spring where we met and connected with familiar faces and new ones alike, and are already exploring which INMA events we will attend in 2025. And just last week, we announced with great excitement that Livingdocs has been included in the updated CMS Vendor Selection Tool, an initiative driven by INMA and the Google News Initiative. We are thrilled to have this opportunity to showcase our work with even greater visibility in the international community. In product development, as in life, everything comes in cycles. In this regard, we are ever grateful to have a team that is able to circle around to honestly reassess and determine what must be let go of and what must be nurtured so we can forge ahead and offer our customers the best of Livingdocs. This conscious approach and commitment to our vision has empowered us to keep up the positive momentum year after year as we expand our presence and our community. We look forward to continuing to enable newsroom transformation for major players in the news media industry in 2025 and beyond! --- ## 2025 in Review: Milestones, Expansion & Broadened Horizons URL: /en/blog/2025-in-review/ 2025 in Review: Milestones, Expansion & Broadened Horizons 2025 in Review: Milestones, Expansion & Broadened Horizons Customers: Big wins and new frontiers Partners: It takes a village Livingdocs Spotlights: From near and far Product: Ever conscious and increasingly comprehensive Inside Out: Moving and grooving Outlook: New levels unlocked This past year has been a big one for Livingdocs. As we have continued to evolve as a company, we have experienced growth, undergone shifts, overcome challenges and celebrated major milestones. Before our team takes a well-deserved holiday, we’d like to invite you on a walk down memory lane to revisit what 2025 had in store for Livingdocs and give a peek into what we see on the horizon for 2026. It is no doubt that our customers form an essential part of our community. Without them there would be no Livingdocs. But it goes beyond the obvious economic element; our product is co-created with customers. We listen to their needs and shape our product according to our shared learnings. They are co-authors in our story, which is why we are so deeply invested in their success. The year started off with our rollout at 20 Minutes being featured in Press Gazette. Shortly thereafter, we celebrated Handelsblatt and their adoption of Livingdocs as their CMS anew, and published our success story showcasing how our dynamic, intuitive and scalable product is perfectly tailored to the evolving needs of their modern newsroom. Handelsblatt: How Handelsblatt Fortified Their Editorial Workflows With Livingdocs Paving the Way for the Future Longstanding customer Süddeutsche Zeitung, also saw a key shift. After having completed several successful projects with SZ, we completed yet another as their newsroom made the full transition from their in-house editor Lux to working in Livingdocs. Ströer Media Brands, another longstanding customer, saw another one of their brands — kino.de — go live with Livingdocs, setting the tally at 4 brands having made the transition to Livingdocs as part of the ongoing integration of all the Ströer Media Brands products across platforms and channels onto our unified, comprehensive content management system. The momentum didn’t slow as we then shared the news that CH Media had selected Livingdocs as its new CMS, and later that CH Media completed a successful rollout with Livingdocs. This strong momentum carried us to a special milestone: Livingdocs won its first foothold in the Scandinavian market with Norsk rikskringkasting (NRK). With our first customers outside the GSA market, we are thrilled to see our plans and aspirations of regional expansion begin to take shape. We closed out the year with one of our biggest announcements yet: That Frankfurter Allgemeine Zeitung went live and completed a comprehensive rollout with Livingdocs. We are proud to know that our customers include all these news publishing powerhouses, and we are grateful for their trust as we continue supporting their newsroom transformation moving forward. They say it takes a village to raise a child, and we at Livingdocs feel the same idea applies to a good product. In this regard, partners, too, are key parts of our community. As such, we added three new product partners to our ecosystem: Tickaroo, Beyond Words and Norkon. With our collaboration with Tickaroo, we are delivering a powerful, optimised solution to news publishers for real-time coverage and more advanced ticker capabilities on top of our own ticker tool. With Beyond Words, we are now making it even easier for publishers to launch audio and video at scale. By using BeyondWords, publishers can seamlessly make every story available in audio and video. With Norkon we are supporting publishers in their live reporting activities by availing the use of Norkon's Live Center. One of the best parts about building community is creating opportunities to bring everyone together. As we hosted a Livingdocs Summit last year, we kept things more intimate this year with two Spotlights — hybrid, live-streamed events we started in 2023 in which featured Livingdocs customers give presentations live from our office in Zurich on how they are innovating and optimising their newsroom workflows with Livingdocs. For our spring Spotlight, we welcomed Neue Pressegesellschaft to discuss regional publishing and how they optimise their editorial processes for the multiple brands under their roof. Spotlight on Regional Publishing: Neue Pressegesellschaft: Impressions Last month, we hosted our autumn Spotlight featuring t-online, who shared their approach to managing planning and leveraging AI in their newsroom with the help of Livingdocs. Spotlight on t-online: Planning & AI in the Newsroom: Impressions In both cases, we were grateful to have a big turnout of in-person guests, lively Q+A sessions and great conversations in between presentations over delicious food and drink. In an era where AI is transforming how we work and communicate, these face-to-face gatherings feel more valuable than ever. While technology enables us to connect across distances and automate routine tasks, it's the human exchanges — the spontaneous conversations over coffee, the shared laughter during Q+A, the collaborative problem-solving that happens when people are in the same room — that spark real innovation and build lasting relationships. As our industry navigates rapid technological change, we believe that fostering these in-person connections and nurturing genuine community isn't just nice to have; it's essential to stay grounded and human-centered in our approach. It is no secret that we have been shaping our product to become a fully comprehensive system for news publishers. We continue to add and refine industry-relevant functionality while keeping the product as streamlined and user friendly as possible. Our focus this year has been on strengthening the print copy workflow, accommodating complex page management scenarios, enhancing the Media Center and introducing new steps that will take Livingdocs closer to being a one-stop shop. For example, while we do, indeed, take a digital-first approach. Therefore, we know that we have to better support print workflows and progress has been made on this point. Livingdocs Release May 2025: Image Editing & Exposure Boosting We also have continued to expand page management functionalities in light of the drive towards adopting a more personalized, reader-centric approach to curation — especially in multi-brand houses — with User Needs and Brand Conditions, as well as other capabilities like Exposure Boosting and more advanced teaser functionality. In addition, we have been enhancing our Media Center, particularly our image handling workflows. Livingdocs Release July 2025: Rubrics, Deletion Routines and News Agencies Moving forward, we plan to continue the work we have been doing on agency modules, and to explore the use of AI in greater depth taking a pragmatic, even “conservative” approach. Not because we are afraid of innovation — we even hosted an AI Literacy course for the whole company — but because we want to invest in innovation that works and adds genuine value. When it comes to Livingdocs being out and about in the world, we’ve made some noise, so to speak. First off, Kress Pro named us the Best CMS of 2025 according to both market overview and direct user evaluation. We remain proud and invigorated by this ranking. In September, we went to Dublin to attend the International Media Association’s Media Innovation Week, where we had great conversations and made great connections, as well as gained valuable insights on how the news media industry continues to evolve. Speaking of INMA, we were contributors to the Digital Strategies Blog, touching on topics like leveraging tech to make content more human centric, shifting focus away from AI only to the full spectrum of technology tools for the best possible outcome and exploring how news publishers can amplify their authentic voice and strengthen their brand identity. INMA Digital Strategies Blog: AI alone isn’t enough to power a newsroom We also gave a second round of applause to the great news that Livingdocs was named in the CMS Vendor tool, a collaborative project by INMA and Google News Initiative. In addition, we were present at PEIQ’s Publishing Days to give a presentation on our seamless workflows around working with print copy. The connection to the outside has been strong, indeed, though the inside connection has been strengthened just the same, if not more. One of our biggest milestones yet: Livingdocs turned 10. As such, we celebrated in style with a beautiful summer party full of great music, a fantastic feast and even some night swimming on the lake. As the company is getting older, the team is continuing to grow. For example, Ruben Schönenberger joined Livingdocs to add more knowledge and power to our Editorial Consulting Team as they advise on newsroom transformation projects. We also saw several new members join in the Product and CuSo departments (see the whole gang here!). This writer can say that she is still in awe of how much the company has grown in her 3 years at Livingdocs… From 13 to 33 — it’s amazing what being friendly and fun and getting your work done can do! It has been an intense year, and while it required a new level of focus and stamina, we know that this is a natural consequence of growth. As one expands, recalibrations follow in order to properly hold that newfound expansion — both literally and figuratively. And as we stand at the edge of one more year, we are able to see what’s ahead with an elevated perspective and renewed purpose. Onwards and upwards into 2026! --- ## A New Look for a New Chapter: The Livingdocs Office Upgrade URL: /en/blog/a-new-look/ A New Look for a New Chapter: The Livingdocs Office Upgrade A New Look for a New Chapter: The Livingdocs Office Upgrade At Livingdocs, we believe in conscious growth. We take an approach of intentional expansion – keeping pace with the rapid digitalisation of the news publishing industry which we serve while remaining deliberate and thoughtful about how we develop both our product and our team. Slow and steady wins the race, after all. This perspective also extends to our working space. Since the spring of 2017, our office in Kreis 4 has been a place for our team to come together and brainstorm how to make Livingdocs the best product it can be, as well as enjoy each others’ company. As time passed and our team grew, however, we realised that our space needed, well, more space. It needed an upgrade in order to accommodate our larger team, concurrent calls and 1:1 meetings, as well as allow for the possibility of hosting events for our customers and colleagues. Moreover, despite many companies having seen their office life shift as of late due to the prevalence of remote work, we wanted to keep our office dynamic lively and inviting to support inspired dialogues, collaboration and action. In an assertive move, we took over the entire floor of our building, adding two new rooms to complement the large working space some of you may be familiar with. In the spirit of believing that just because something works it doesn’t mean it can’t be improved, the team then embarked on the “office beautification” initiative, happily getting our hands dirty and tapping into our inner interior designers. We literally broke down walls, added new furniture – including standing desks and our new elegant, locally- and sustainably-made walnut conference table from Reseda – expanded our plant family and even set up a mini cocktail bar. We got a new fridge so we can better host guests and added acoustic panelling so we can better hear our customers and partners during calls. We built a special working nook – aptly named the cosy corner – for those who may feel a bit stiff working exclusively at a desk. Spotlight and... With the potential of the office now being maximised, we wanted to invite others to enjoy it alongside us. One of the first major things we did in the office was host an in-house livestream event to showcase how Livingdocs customers are leveraging the potential of our product to facilitate their editorial workflows. In this Spotlight event, we invited a select group of customers and partners to our space to hear first-hand what Livingdocs has done for our customer Süddeutsche Zeitung and their newsroom, with a special focus on page management and their premium news product, the Digital Edition. We then enjoyed an apéro riche as we continued our thought-provoking conversations inspired by our speakers’ informative talks. We were so pleased by the outcome of this event, that it inspired us to take full advantage of our new and improved space. ... Disco lights! On that note, the next thing we decided to do was host a proper party for our colleagues, family and friends to celebrate our success and, frankly, to have some fun. So following our recent Q2 quarterly meeting, our office was transformed, complete with a disco ball and a full bar. We had our nearest and dearest join us for a night of great tunes, delicious local pizza and ice cream from the neighbourhood gelateria. We happily danced until the late hours with smiles all around. As we continue to fine-tune our space with artwork and other charming details, we look forward to using the office in new ways and creating more opportunities to host our team and trusted network. And while, indeed, all of these efforts were aimed at providing a more pleasing atmosphere to welcome visitors, they also were done in order to create a more comfortable environment for our team. Because we believe a happy team creates better products, and like we see our product, we believe continuous, conscious evolution is the way to offer the best experience possible. And as we enter this new chapter of Livingdocs marked by the move to go beyond being “just” a CMS and Editor into a more broad offering complete with finite products and a planning system, we believe a refreshed environment is the perfect way to reflect this exciting turning point in our story. --- ## AI Alone Isn’t Enough to Power Your Newsroom Transformation URL: /en/blog/ai-alone-not-enough/ AI Alone Isn’t Enough to Power Your Newsroom Transformation AI Alone Isn’t Enough to Power Your Newsroom Transformation Ideation: Planning Creation: Cross-Team Collaboration and Industry-relevant features Curation: Pages and Print The big picture Everyone’s talking about AI. Understandably so. Artificial intelligence technology, particularly GenAI, is developing at an exponentially rapid rate, and it is not an understatement to say it is revolutionising the world and how people live in it (for better or worse…). The news publishing industry is a big player in this innovation race and has experienced shifts in editorial processes as a consequence. However, one should not speak about AI technology without addressing the down side. For example, Google now creates its own AI summaries for searches and places it at the top of the search results list, thereby lessening the need for users to click elsewhere for their information, as it has already been gathered and summarised for them. While convenient for the reader, this reduces traffic to the sources of the summarised information. For news publishers, this new status quo could have a marked impact as their homepages may not get the traffic they used to. Moreover, it cannot be denied that GenAI has the potential to diminish our critical and creative thinking capabilities by way of “replacing” it through overuse or even dependence; this risk extends to the journalistic voice and how the news is communicated to the general public. This writer’s goal is as follows: to shift the focus away from the buzz and towards the brass tacks: technology that empowers its human users, enables journalists to share their voice and supports editors to collaborate with ease independent of their location, all without threatening the creative spirit or key reader touchpoints. In short, technology that is dedicated to the human element, to elevating the human experience and to helping news publishers evolve and thrive. For example, many tech tools (including ones that are AI-driven) that optimise editorial workflows do so without taking away from the editorial spirit or diminishing exposure. That’s why Livingdocs provides news publishers with a content management system that consolidates and integrates the right tools that have proven efficacy in supporting newsroom workflows so editors can truly focus on telling their stories. Speaking of telling stories, let’s take a look at the storytelling timeline and how our comprehensive content management system – complete with industry-specific newsroom transformation tools – can support editors on every step of the way. Any story starts with an idea. An idea is then translated into pitch. And once the pitch is defined, the planning process can begin. Planning extends to determining what length and kind of piece will be created, which deadlines must be adhered to, how the story would align with other planned topics… How can this process be streamlined and aligned within a CMS so that key elements aren’t lost in translation at the start? Through collaboration tools. Livingdocs is known for offering real-time collaboration tools that allow all the related players to team up early on in order to give the nascent story momentum. These tools enable people across departments to communicate transparently and efficiently with simultaneous editing capabilities, comment notifications and tracked changes. Establishing strong collaboration from the start – as opposed to further down the timeline – within a single unified system helps optimise the entire editorial process and, ultimately, lays a robust foundation upon which the story can be built. Another element we consider is integration. Even if a CMS is a one-stop shop, news publishers may have system preferences when it comes to planning tools. Therefore, a Livingdocs is able to integrate outside planning systems in order not to disrupt any planning workflows. Once planning is settled, the creative process can begin. The same collaboration tools that support editorial teams at the start continue to contribute to successful storytelling further on in the process. The original author is able to track the history of the changes to a text made while getting feedback from colleagues. But a story isn’t just text; it’s images, too. Visual storytelling is not just complementary to a text; it is essential. This is why Livingdocs supports the image handling workflow and ensures it is an intuitive breeze for users. For example, Livingdocs enables editorial staff to decide how images exist within a system. We provide optimised ways for users to archive, delete or revoke images in order to keep the image handling workflow streamlined, along with having an easy way to store original images along with their variant while ensuring only the right image versions are delivered. Livingdocs also allows editors be able to edit images while within the editing phase itself – whether making aesthetic adjustments to achieve a desired look or redacting number plates and faces if images contain sensitive information. Editors can also move images easily and intuitively from the side panel in a text, even many at a time with multi-image drag and drop capabilities. Beyond the text and images, how can editors amplify their storytelling with tech? By leveraging tools that are perfectly suited specifically for the news publishing industry. For example, if editors want to enhance their story with real-time updates, they can look to our live blogging tools like tickers. In the meantime, while all these creative tasks are carried out by humans supported by machines, non-creative tedious tasks can be taken care of in the background with AI-driven automated workflows via the Livingdocs Assistant Platform. To note, if there are actions being done by machines, in the interest of integrity and the EU Act on AI, it is mandatory to be transparent about an action’s origins. Therefore, we provide the functionality to distinguish between human-generated actions and content and those produced by a machine, and steer priorisation according to whether or not the creator is human. Once a story is complete, it’s time for the curation stage, including page management and distribution. Where the story will go, how to showcase it strategically and how to best promote it with readers across all relevant channels and products are all questions that come into play. This is why we are sure to serve news publishers withunctionalities to support high-quality hyper-curation. In order to allow for complex page management and align pages efficiently with a particular interest – brand, region or theme, for example – we provide editors with the ability to define components and containers that are conditional and designated to be delivered only for certain brands or according to other parameters. Another way we facilitate complex page management is by enabling users to manually pin a chosen article teaser to a position inside a container with remaining spaces filled automatically by a teaser list, deduplication included, for a pragmatic blend of machine-driven automation and human curation. This functionality can be enhanced even further with the ability to manually boost certain articles for a set amount of time, which is particularly useful if automatic updates on algorithmic sections are frequent and important stories get pushed down too quickly. Moreover, Livingdocs allows journalists to edit individual article teasers in real time, without changing the article itself. This allows teasers to be coherently incorporated into the theme and picture of a given page, without affecting its SEO impact. Speaking of SEO, having large-scale automation and optimised curation for metadata tagging is another way to have tech take care of tedious tasks that don’t take away from the creative process, and Livingdocs supports this, as well When it comes to print, while many news publishers are focused on a digital-first strategy, they are not planning to abandon their print product. This is whyLivingdocs has a way to connect the digital workflows to those of print. Livingdocs enables editors to effortlessly create a print version of an article from the online one via a specialised copy flow with dedicated UI elements, with possibilities for manual changes and full overwrites, if necessary. It is clear that there are a myriad of tools available to news publishers looking to thrive in the digital age that are genuinely helpful and don’t present any risk of reducing online presence or snuffing out the human creative spark. It is upon this principle of balance that our product is shaped. Rather than narrow the focus to AI only, media companies should focus on the big picture to include the full spectrum of technology tools that are proven to facilitate their workflows, finding the perfect balance between machine efficiency and human genius to support the production of world-class content. --- ## AI, Innovation and the Future of News Publishing: Key Takeaw URL: /en/blog/ai-key-event-takeways/ AI, Innovation and the Future of News Publishing: Key Takeaw AI, Innovation and the Future of News Publishing: Key Takeaways from Recent Industry Events from Our Head of Business As part of our commitment to fostering inspiring, productive conversations within our community, we are taking a new approach and sharing our personal perspectives on the news publishing industry and our position in it through these letters from the leading voices of Livingdocs. Last month, I had the pleasure of representing Livingdocs at two major events that were centred on the current state of the news publishing and digital media industry: Press Gazette’s Future of Media Technology Conference in London and the Forward Publishing Forum in Berlin. These back-to-back events presented the opportunity not only to connect with members of our customer and partner network – like Aschendorff Media Group and iMatrics – but also to get inspired by industry innovators sharing the latest information on the most pressing issues affecting publishers working in the digital realm today. As a passionate life-long learner who believes that curiosity and critical thinking is necessary for growth (both professional and personal), I would love to share my top takeaways from these two events with you: In connection with the ever-present subject of AI, originality and the role of journalism/journalists in content creation were among the most discussed topics. Whereas perspectives regarding which steps in the content production could be replaced or supported by generative AI differ vigorously, there seems to be a consensus that audiences value truly original formats like live-blogging and tickers more than ever. These up-to-the-minute approaches are experiencing unprecedented demand. To make these highly linear formats even more attractive, some news publishers have made use of AI to accumulate data in the background or add enhancements in the UX. These could be great ways to incorporate AI into content formats without sacrificing their originality. Livingdocs’ “hot off the press” ticker feature can support you with that. Despite the heavy focus on AI during these events, real use cases by publishers in their newsrooms were noticeably few and far between. Could it be because most generative AI is not as sophisticated as many assume? While ‘AI’ may be a sexy topic (or scary, depending on your perspective), the implementation of it seems to fall into the realm of discussions on paper rather than in valuable production. In order for the industry to truly benefit from this technology, we believe that those using it should be more open to sharing the learnings from these experiments and iterate upon them rather than guard the information for fear of "giving away knowledge". The AI question, and that of digital transformation in general, also touches on another strong fear: the fear shared by many journalists and editors that generative AI could make them partially if not fully redundant. While I see AI as a powerful helper, I truly believe that humans will not be replaced by machine learning tools any time soon. At Livingdocs, for example, we venerate the importance of the human in the equation while incorporating AI-supported tools for more tedious, repetitive tasks – like the iMatrics metadata auto-tagging solution – to make said humans' lives easier and free up their time and energy for more creative activities that call for critical thinking. Adaptation is not limited to AI; publishers must adapt the way content is presented for social media and Big Tech algorithms, as well as for specific audiences they are trying to reach. In order to do this, publishers must be present on various platforms using a multi-channel approach to connect to a greater variety of audiences; in short they must diversify. However, with the life of print news on the decline in the era of continuously-changing algorithms, it is mission-critical for publishers to have a strong brand and offer innovative digital products for an audience that is at once increasingly demanding while exhibiting a decreasing level of patience when it comes to content engagement. In short: publishers’ business models and product portfolios must adapt and be diversified to include their own digital products. At Livingdocs, we support our customers in this area by facilitating the creation of digital products, like a Digital Edition. See how we helped Süddeutsche Zeitung when it came to their premium product, the Digitale Ausgabe. In the end, this comes back to a crucial topic: Culture, Innovation and the Culture of Innovation. True innovation happens when the shared culture of a company starts to shift and becomes more agile. My advice for publishers is to start listening to everyone in the team, look at all your data and most importantly, take every single one of your readers seriously. In sum, it is safe to say that AI is definitely here to stay and its impact will be felt by all of us, across industries. For the publishing industry, we believe in the immense potential of AI especially in the areas of predictive analytics that inform the content creation process at the initial level of planning and idea generation. Another strong use case with potential that we see is monetising archives and enhancing search with AI. Why not use what you have lying around? This could also be an option to explore for publishers who are hesitant or uneasy to actually focus on experimenting and learning rather than just assessing risks and possibilities. And we at Livingdocs would love to support you with that. At Livingdocs, our business strategy is dynamic and based on active, ongoing dialogue with our respected customers and partners. We don’t operate in a vacuum. We build our product based on the real issues news publishers face as they evolve. And from my perspective, while there may be many challenges, there are just as many solutions. I am excited for the next opportunity where I can engage in these kinds of enlightening conversations and mix and mingle with fellow professionals working in this fascinating field.* To end this on a personal note, I would love to invite you, our community, to share your thoughts, worries, use cases and experiments, so that we may learn from and with you. Please feel free to reach out to me directly. I look forward to what conversations lie ahead! Yours sincerely, Céline --- ## Livingdocs AI Strategy: Our CTO's Perspective URL: /en/blog/ai-strategy/ Livingdocs AI Strategy: Our CTO's Perspective Livingdocs AI Strategy: Our CTO's Perspective Key Challenges: Where and how to invest energy wisely Focus of Livingdocs Livingdocs Roadmap Customer Involvement and Partnerships In this paper we aim to share our perspective on the current challenges news publishers face when it comes to AI, and how we will channel our focus to provide solutions that are genuinely effective and that actually matter. We will also show what this means for the Livingdocs Roadmap in the near future. The speed of progress in AI is dizzying. The recent breakthroughs in deep learning have even surprised its inventors. Developments in AI-driven generation of text, images, audio and even video offer unprecedented opportunities – and challenges – in a myriad of ways. The crux of the issue: How can we as a software service provider make sure we invest our energy in the right places in order to provide the most value to publishers? First let’s take a look at the current AI landscape in general. The breakthroughs in large language models are only available via public APIs for a short time and only a handful of companies offer API access. Indeed, available offerings are changing quickly. Along with that, the pricing is changing as well as the underlying AI models themselves. When it comes to AI, no company has settled on a business model yet. And it is likely that this state of flux will continue for a while. There is simply too much at stake for these players and they will continue to act boldly in response to the highly dynamic atmosphere. In times like these where everyone wants to be a “disruptor”, finding the greatest potential is where the focus lies. At the moment, we see a race to explore the potential of expanding upon the breakthroughs with large language models to images, audio and video. Alongside, we are witnessing thousands of experiments, both pragmatic and risky, to determine where the biggest potential of these models is. It is possible, perhaps even likely, that the focus of the most dominant players – like OpenAI, Anthropic, Google, etc. – will continue to shift in the coming years in response to these experiments. Following their lead, we anticipate that thousands of smaller companies and startups will try to come up with specialised offerings in various niches: some may go for incremental improvements while others may go for massive ones. Given this metaphorical gold rush, how can publishers stake their claim, and more importantly, keep it? The first challenge in this goldrush is that most players are not yet clear on exactly what they are looking for. Thanks to large language models, text is now a programming language. And text encapsulates everything on the value chain. Therefore, every aspect of the value chain is potentially eligible for AI enhancement. There are dozens, if not hundreds, of tasks, workflows and new ideas to which publishers could apply AI. That being said, we have narrowed down the options to present four different areas in which publishers can invest: While these may be rather broad suggestions, they are designed to help channel focus objectively. When it comes to everything that is of general interest or that concerns large use cases (like text editing), there are enormous resources at work to find solutions. Therefore, a perfectly viable strategy is to experiment, watch and wait. Later, publishers can either buy services for what they need that are proven to be useful, or simply copy what works. Given the rapid development of these capabilities, investing immediately in these areas creates a risk that the adopted features will quickly become obsolete. Investments driven solely by the goal to save time and cost are risky for the same reason. If a media company invests a lot to save a little time now with yet unproven methods, it is highly likely that another investment will have to be made a few years later in order to take advantage of the latest insights and tools. Rather, investments should target bolstering in-house know-how and making publishing-specific improvements, especially those that concern important workflows or how readers experience the news products. To that effect, investing in simple tasks like having AI assist in writing summaries or titles should be done primarily to build up know-how and experience how it can improve the news products, not with the primary objective to recoup your investment with time saved, for example. Many such “AI assistants” will likely have to be replaced within a relatively short time span by more efficient approaches or even become obsolete due to larger workflow changes. However, the experiences you gather while pragmatically experimenting, building know-how and addressing key workflow improvements should offer more clarity and increase the chances of choosing the right strategies moving forward. We suspect this AI revolution will influence and change every part of the publishing industry in one way or another. We already see changes taking hold, and expect this to continue in the long run. Not only will workflows and how readers experience news products be affected, but also how the news is perceived by society in general. This includes changes in how the attention economy will evolve overall. At Livingdocs we want to contribute in areas that have the most long-term impact and will give us more strategic options in the future. This means building up a solid foundation for a world where many more tasks can be automated and augmented by AI than what was possible even a year ago. We want to bet on the larger trends supported by proven results rather than “breaking news” in the AI storyline. We also want to create opportunities for our customers to experiment and gather experiences so we can approach this wide-scale evolution with strength through collective effort. These are the larger trends we will focus on: It is no coincidence that chat has become the breakthrough application for large language models (LLMs); an interactive back-and-forth fits these AIs very naturally. Within Livingdocs, this means that AI tasks can be seen as ‘collaborators’ that now participate in all activities. However, we believe there must be transparency and accountability for this to work. Indeed, these models serve well to assist but cannot work well unsupervised in a news organisation with the exception of certain, well defined tasks that are simple enough. Therefore, for this collaboration to work, new user interfaces will be needed for various kinds of tasks. It is true: LLMs open up a world of new possibilities. However, you can’t give a language model precise instructions like you usually do in other programming scenarios. Moreover, ‘programming’ a language model does not need intensive technical expertise; yet this programming is greatly enhanced by a deep understanding of the problem you want to solve. In the context of AI assistants based on LLMs, their quality can change with the continual updating and fine-tuning of the underlying models, and therefore is notoriously difficult to assess. This means the newsroom should be involved during development and beyond. Livingdocs will look for ways to encourage and facilitate this kind of collaboration. Data has become a highly prized commodity. So much so that most rules regarding data are simply ignored by the ‘big players’ and data is used against copyright laws and policies. However, this does not negate the fact that data is valuable and that regulations are enacted to reign in the current ‘Wild West’ behaviour. Within Livingdocs, we want to make sure we keep an accurate history of changes when bots and algorithms work with your data. This helps both with quality control as well as any data analysis going forward. We also want to invest in APIs and concepts that make interaction with your data easy for algorithms and LLMs. Looking at this landscape, what steps will Livingdocs take next? We invest in APIs to update metadata and content of documents safely and transparently while humans are actively working on them. We will also allow users to name AI assistants collaborating via the API in order to easily track them in the document history. Moreover, we will offer more APIs when working on documents in the Editor. And in all these APIs, we will put a lot of effort into the validation of the content to make sure that all changes conform to the current project configuration. We want to offer a platform where news publishers can define simple commands – like writing a summary or inserting a subtitle into a document – with minimal effort. We have created a versatile menu that can be opened anywhere in the Editor to ask simple AI assistants for help. For instance, they could write a summary or create a document. Custom assistants can be added on your installation of Livingdocs. This allows for quick experimentation and building up of know-how as well as deploying multiple variations of the same assistant to compare and see what works best for a given newsroom. We are working on making more screens in Livingdocs, like the dashboards, ready for real-time collaboration. Our primary objective here is to enable faster collaboration between humans in the newsroom. However, this will pay off when working with AI assistants, as well. As some tasks take a while, editors may want to continue their work while AI assistants are working on delegated or scheduled tasks which, when completed, will trigger notifications to the editors. As it is hard to evaluate the quality of LLMs, and the underlying models change often and unpredictably, we will look to integrate feedback directly into the UIs. One aspect we already mentioned is the possibility to have different variants of the same tasks so users can compare them side by side, even in a production environment. That being said, we have more ideas on this front to simplify creating extensions in a complex environment like a newsroom. Much of progress in the coming years will be made accessible by various companies offering APIs for specific use cases. We are looking into potential companies and services for integration into Livingdocs and are actively working on a closer integration of existing partners like iMatrics. Having a long-term vision will help us at Livingdocs create momentum in the right direction. But to move fast, we have to move together, because there are so many options, that exploring them all alone would leave you in the dust. We ardently support our customers’ efforts to experiment with AI and gather valuable know-how, so that our collective knowledge will allow us to move faster and more effortlessly in the future. We want to hear what you are building so we can give you feedback on what our next steps in this area will be. This strategy paper cannot cover all the details of what we are working on, but an ongoing dialogue will enable us to come up with better solutions and communicate them with the most clarity possible. We are committed to taking steps to accumulate proven expertise in the AI domain in order to increase strategic opportunities both for ourselves and our customers as we continue on this ever-evolving journey together. --- ## Looking Back on 2020: About Prizes, Partners and Potent Proj URL: /en/blog/annual-review-2020/ Looking Back on 2020: About Prizes, Partners and Potent Proj About Prizes, Partners and Potent Projects During a Pandemic First(s) and Foremost New Customers, Partners and Projects Ramping Up Our CMS Now on to 2021! 2020 was a strange and extraordinary year for all of us, to say the least. The challenges as well as the opportunities were unpredictable. For us at Livingdocs it was actually a successful year with quite a few new customers, great partnerships, and amazing projects. We were able to realize very cool features for Livingdocs and our customers. And we've grown our team despite the pandemic and crisis all around us. Looking at the achievements this year, the year started out with the «Kress Pro» ranking of CMSs, where Livingdocs was able to improve its spot massively. Livingdocs now ranks among the top 10 publishing systems for digital media in the German-speaking market even moving past Arc Publishing. This highlight was followed by welcoming our very first customer onto our Livingdocs Service: OM online - Das Nachrichtenportal der Münsterländischen Tageszeitung und Oldenburgischen Volkszeitung. And April had another first in store for us: we were able to convince our first customer in Austria and helped heute.at to exchange their backend while keeping the frontend and all up and running. This made Livingdocs one of the most used CMS in the DACH area. We are really satisfied with Livingdocs, it really made work more pleasant, more modern and a lot faster for us. In cooperation with the Livingdocs team, we have succeeded in developing a product that meets the highest technical standards. — Clemens Oistric, Editor-in-chief at Heute.at As already mentioned, we onboarded quite a few new customers in 2020, amongst which you can find names like the Berliner Kurier, Bauer Verlag, kicker.de and T-online.de. But also our existing customers entrusted us with some big projects this year. For Swisscom, for example, we developed some new features for their TV offer, did a complete redesign of their news platform Bluewin, set up voiced-activated reading of the news on said platform and helped them set up the completely new offer of Blue.ch. However, none of these things would have been possible without our great partners. Our long-standing collaborators at Centralsoft as well as the team at jambit became two new integration partners of Livingdocs, joining netcetera on the list of our premium partners. Two newer partnerships that only originated this year were the ones with iMatrics and a&f. Our collaboration with iMatrics, a Swedish software company, enabled us to provide solutions and services for advanced text and data analysis. iMatrics’ natural language processing technology automatically classifies categories, topics, subjects, organizations, people, and places in news content, which enables fast and actionable insights for customers. Its language independent text analytics and AI technology has found especially high recognition in the media industry. Another thing still very high in demand in the media industry is offering the full-cycle publishing solution across online and print leading us to partner with a&f systems AG to provide a seamless integration between the Livingdocs Headless CMS and the WoodWing Studio as well as the WoodWing Assets DAM. As a result, the Livingdocs CMS has gotten quite a few new and awesome features. Apart from developing new features such as quizzes and polls, our real-time collaborative editing process was refined and improved this year. We also put a lot of love into the development of supporting multi-language pages and translations as well as the voice-activated reading of news. The biggest change, however, came in the form of our very own media library allowing us to make the entire image handling process in Livingdocs simpler and yet more powerful. Besides that, we developed several integrations such as the one with DeskNet for news planning, the one with iMatrics for intelligent meta data handling and finally the one with Woodwing Assets & Studio to manage print workflows seamlessly. We are very thankful that this year has been as successful as it was, allowing us to not only keep our entire team but actually growing it. Let’s see what 2021 has in store for all of us. We are excited for a new turn around the sun! --- ## 2021 in Review: New Standards and Stronger Networks URL: /en/blog/annual-review-2021/ 2021 in Review: New Standards and Stronger Networks 2021 in Review: New Standards and Stronger Networks A New Event Series Was Born Creation Experience Developer Experience New Partners & Collaborators Team Work Makes The Dream Work Another year is coming to an end. And who would have thought last year, that we would be in this very similar situation again this year? Probably only a very small percentage of people. After an extremely isolated and remote 2020, the team at Livingdocs was excited to share some more time together again this year. Apart from reconnecting with each other in the office, we counted a shared retreat on the Uetliberg to be one of our personal highlights. Let’s shed some light on our other highlights from 2021. One of our greatest highlights this year was certainly being able to organize and realize the first Livingdocs Summit. It was a pleasure to host this real-life event in Zurich, getting to know our partners and customers personally and enjoying some inspirational talks together. As the feedback was so incredibly positive, we have decided to turn this event format into a series that we will certainly keep alive in the coming years. For some impressions, check out our blogpost about the Summit. During the Summit, we also presented the roadmap of our product for 2022, which you can check out here. For this article, we would like to have a look at the highlights of new features from this year. Among the biggest improvements around the experience using our editor and CMS as a journalist or writer, were the developments of new features in the following areas: Media Library- Video & Files: new types of files and videos can be uploaded, edited and translated in our media library- Media Sources: external media sources and additional media libraries can now be handled through our media library Multi Language / Translation Functionalities- Translation Workflows: The existing document translation workflow can now also be used for data records & media assets Notifications- Email and Slack: One can now allow notifications to be sent via email or Slack for configurable events connected to the publishing process Page Management- Multilist Editor: one can now edit multiple lists referenced on a page at once- Named Crops: the crop management has been greatly enhanced with named and predefined crops We also worked on improving the experience for developers working with Livingdocs. These are some of the highlights from this year. Public APIThe new Composition API is a more capable alternative to the /latestPublication endpoint. Includes APIPreloading Support is now simpler to use and brings a big performance boost. ElasticsearchThe new Multi Cluster Indexing uses lightning fast indexing for custom indexes or across multiple data-centers. PerformanceWe improved our rendering speed (20x faster HTML rendering). Media LibraryOne can now enable a custom Video Transcoding Integration to roll one’s own video service. Sitemap and Feed GenerationThe sitemap generation is now faster for millions of documents. Another very important change last year has been our increased effort in building up strong and long-time relationships with integration partners. With an ever more increased interest in Livingdocs and some new, big customers (Welcome, dear SZ!) we at Livingdocs are working with a growing network of partners to be able to realize even more digitization projects together. We are excited to have welcomed Appsfactory, Bitgrip, and unitb as new partners this year. With ever more customers taking advantage of the most powerful web editing solution available, we were also able to improve our rank in the annual “Kress Pro” Publishing Software ranking: Livingdocs now ranks among the top 3 publishing systems for digital media in the German-speaking market. Despite the ongoing, limiting social situation due to Covid, our team has not only grown stronger together, but has also grown in numbers (Welcome Joe!). We have learned to improve our remote, digital collaboration even more and work on our internal structures. But we have also enjoyed countless hours together at smaller and larger team gatherings as well as at the office again. Btw, we have outgrown our current office in Zürich during the last year(s) and are currently looking for a new headquarter. Any hints are welcome! We are very grateful for this successful year, which has allowed us to grow a new network of partners and welcome new customers into our Livingdocs universe. Let’s make the publishing world even more intuitive together! P.S. Are you ready for something personal? We are sharing some of our home office situations with you - the view you are normally not seeing when in a call with our team ;) Enjoy! --- ## Appsfactory × Livingdocs: A proven partnership for the news media industry URL: /en/blog/appsfactory-x-livingdocs-partnership/ Appsfactory × Livingdocs: A proven partnership for the news media industry Appsfactory × Livingdocs: A proven partnership for the news media industry Appsfactory as a strategic addition for Livingdocs customers Case studies of customers Innovation and ongoing support At Livingdocs, we strive to offer our customers the most comprehensive publishing system on the market that covers all editorial workflows, from planning to distribution. That being said, we are sure to foster a strong partner network that we can look to when joining forces will offer the best possible solution for our customers. Appsfactory is one of those partners. Headquartered in Leipzig, digital agency Appsfactory is known for being a pioneer in the development of digital solutions, and has in-depth expertise in the media sector – both in publishing and broadcasting. This mutual alignment of forward-thinking spirit and industry know-how serves as the basis for the synergistic partnership that has developed between Livingdocs and Appsfactory, one that delivers innovative and tailor-made solutions to our mutual customers. Livingdocs already offers its customers an excellently preconfigured solution. However, smooth operation often requires customer-specific adjustments, especially at interfaces to existing systems such as editorial or print systems. Data import and migration must also be carried out with the utmost care and precise preparation. This is where Appsfactory comes in: Appsfactory complements Livingdocs with their expertise in customisation for the specific needs and processes of each editorial office. There are several examples of innovative and media-focused solutions offered by Appsfactory. These include the App as a Service solution, which is proven optimised for presenting news. This fully native app contains all learnings and best practices for news presentation which Appsfactory has gained during its long experience with media. Another example is the Next Level E-Paper solution, which combines the well known e-paper experience with all digital possibilities available to users to create a premium product. Furthermore, Appsfactory offers two brand new solutions for AI-transcription of videos as well as a Reel-Creator. All those solutions can be easily connected to Livingdocs. Our first major joint project centered on Appsfactory’s task to migrate Livingdocs, which previously ran on AWS, to the Azure infrastructure. As a certified and seasoned Azure partner, Appsfactory was perfectly suited for this project, and they were sure to work closely with the technical teams at Livingdocs to ensure a smooth transition. This successful project set the tone, and since then, we have maintained close cooperation with Appsfactory on a variety of projects and constellations. For example, a key milestone in the projects we have implemented together with Appsfactory was the migration of our first joint Azure customer DER STANDARD. Our other shared customers include kicker and oe24. In both DER STANDARD and kicker’s case, they were looking to transition from a self-built tool to a more modern solution, which led them to choose Livingdocs. When it comes to our product, both publishers make use of our editor. In the case of DER STANDARD, Appsfactory played an important role assisting in the migration from their former CMS to Livingdocs, as well as setting up Livingdocs and the services required to import and export content. The technical conception for an integration into the existing system landscape was a joint effort between Appsfactory and Livingdocs, as was the work on creating processes and workflows to meet editorial requirements. Once the Livingdocs had been rolled out as DER STANDARD’s new CMS, Appsfactory and Livingdocs continued to collaborate in conceiving and integration of new features within Livingdocs; this work is ongoing, including working on new functions like AI Assistants, automations, and workflow improvements. In the case of kicker, a longstanding customer of Livingdocs, we brought on Appsfactory in 2023 to support new projects. In particular, Appsfactory offers feedback and close collaboration on solutions both within Livingdocs and in connections to external systems. Speaking of integration, Appsfactory also helps facilitate the integration of AI Assistants and automations. While all content for digital channels is created in Livingdocs, print integration is also available. To note, kicker uses both the Livingdocs editor and the page management. When it comes to oe24, which recently went live with Livingdocs as its new CMS, Appsfactory took on a multifaceted role. This included honouring a digital-first print-integrated approach with a streamlined workflow that prioritises digital publishing while maintaining a seamless link to legacy print systems, as well as implementing a bespoke Livingdocs environment featuring modular components and tailored publication flows for maximum agility. To facilitate the large scale of the project – an archive of over 800,000 articles had to be migrated – Appsfactory developed a custom high-speed importer for oe24, as well as a robust export service providing optimised data delivery for the website and automated SEO management. Lastly, Appsfactory supported the integration of Livingdocs partner iMatrics for AI-driven metadata tagging. With Appsfactory’s expertise ranging from setting up Livingdocs to building complete publishing systems, they have supported Livingdocs with the following services in shared customer projects: The integration of customer-specific existing systems via APIs Comprehensive support during migration Support for updates and further developments to ensure end-to-end solutions Consulting and collaborative conceptual work done together with Livingdocs for new Livingdocs clients Consulting on all surrounding systems in order to facilitate and optimise seamless editorial and technical workflows Services in the areas of UX/UI and quality assurance Advisory services related to architecture and setup for publishers. In short, Appsfactory helps guarantee that the Livingdocs solution is perfectly integrated into our joint customers' existing system landscape and optimally supports editorial workflows. Looking ahead, Livingdocs and Appsfactory make decisive contributions to continuous future-proof innovation for our mutual customers. For instance, Appsfactory develops customised AI solutions that improve and automate editorial workflows within Livingdocs. This includes the integration of print publishing services and automations based on Livingdocs content. Appsfactory’s end-to-end support ensures that our joint customers receive comprehensive support from conception to operation, and we continue to maintain close contact to identify new needs and develop ideas together for future developments. Appsfactory also assists with imports and exports and in this way, Appsfactory helps to ensure that the Livingdocs system is always used optimally and continues to evolve in line with the requirements of the media landscape. The partnership between Appsfactory and Livingdocs is a prime example of how two strong players can work together to create added value for the media industry. Indeed, Livingdocs and Appsfactory work consciously and collaboratively as partners to be able to provide the best solution for our shared customers. We look forward to continuing this successful collaboration in the future and continuing to offer our customers innovative and forward-looking solutions. --- ## Taking «Auto-Tagging» to another level: The successful integ URL: /en/blog/auto-tagging-imatrics/ Taking «Auto-Tagging» to another level: The successful integ Taking Auto-Tagging to another level: The successful integration of iMatrics in Livingdocs Read on to learn more about how exactly the integration of iMatrics’ system works. Let’s face it: in today's fast-paced, advanced and digitalised world we can hardly expect anyone to keep up with current demands by simply analysing and tagging texts manually. And no longer will anyone argue the importance of valuable metadata for media companies. Metadata has become almost as important as content itself. The online world is meanwhile controlled by algorithms to such an extent, that an article without metadata can result in being of very little value and in that sense become close to invisible in the web. Publishers require reliable and fast solutions in order to cope with the ever increasing standards, when it comes to analysing, structuring and tagging. They need reliable auto-tagging systems that can automatically tag text-based assets and learn intelligently with the most current Machine Learning and AI methods. These are systems that allow them to use and generate tags in real-time without anyone manually applying them, but will at the same time also permit and integrate easy and fast manual editing and adjusting. We are proud to announce that this mission is completed!For now, of course ;-) ...in that very obvious sense of setting a solid foundation for many intriguing future developments: Livingdocs has successfully integrated the highly advanced auto-tagging system by iMatrics. The Livingdocs team is amazing! It is inspiring to see how they embody their vision for the media industry in the products they develop and we are thrilled to contribute to this environment with our analytical tools. It has been a true joy to work with them and we are excited for what’s to come. — Mari Ahlquist, Co-Founder and CRO of iMatrics iMatrics is a Swedish software company based in Linköping. It provides solutions and services for advanced text and data analysis. Its core principle is that companies should be able to effectively use all its stored information. In order to help companies achieve this goal, it provides services such as content identification, recommendations, data analysis reports. All services are tailored to its customers specific needs. iMatrics’ natural language technology automatically classifies categories, topics, subjects, organisations, people, and places in news content, which enables fast and actionable insights for customers. Its language independent text analytics & AI technology has found especially high recognition in the media industry. This November, CH Media, one of the leading Swiss media companies, is our first customer to go live with iMatrics’ solution integrated in Livingdocs. Very soon, in a future post, we shall gladly inform you in more detail about their specific and impressive integration. In Livingdocs, every article is a structured document. It contains the actual content as well as a variety of metadata. The kind of metadata that is applied varies between different systems as different setups and publications have different needs. In iMatrics the recognised categories, topics and entities are called concepts. These concepts are stored in Livingdocs in one of these metadata properties per document, even per version of a document. That allows for implementation of various specific use cases on top of it. To analyse the content, all the textual content gets extracted from a document while it is edited by one or multiple editors concurrently and is sent to the API provided by iMatrics. The natural language processing system at iMatrics then returns a set of categories, topics and various entities. In Livingdocs, these results can be seen and manually fine-tuned by editors in case certain topics are unfitting or a specific one is missing. Should a specific topic be missing and not yet be defined in iMatrics’ system, it can get suggested to be approved or declined by an iMatrics administrator at your newspaper. Since the News Media broadly mentions topics long before they become part of our collective history, this will probably happen regularly. To keep things simple for most users, that’s everything regular users in your Newsroom will ever see of iMatrics. Since iMatrics provides a unique corpus of concepts developed in close collaboration with every customer we built a dashboard to administer the concepts known to iMatrics right into Livingdocs in close collaboration with NZZ Technology. This way, expert users in your company can edit this corpus as soon as any need emerges. Don’t worry, the corpus is mostly managed by the team at iMatrics, but it’s still easier to just add something that is missing yourself instead of having to call your contact at a service provider. If you would like to enable these features in your Livingdocs instance as well, get in touch with the fantastic people at iMatrics via contact@imatrics.com. They will be more than happy to give you a demo for you to see and understand how it works. If you have ordered the service from iMatrics, you can enter the necessary credentials in the Livingdocs project setup screen, add a metadata property to the content-types you want to get automatic tags for and you are ready to go. Every future document will automatically get tags describing your content. The use cases for the iMatrics integration vary from automatically generated topic pages, to automated or semi-automated next-read suggestions to a deep integration into your content planning to support you in covering all important topics. Why not have a tag-cloud with the most covered topics of last month shown on a screen in your cafeteria? At Livingdocs, we will continue to deepen our partnership with iMatrics to serve you with great insights into your documents. Together we structure all your content so you can maximise its value for your customers. For more information on iMatrics please visit imatrics.com --- ## All About Authenticity: Staying Impactful in the Evolving Ne URL: /en/blog/authenticity-in-journalism/ All About Authenticity: Staying Impactful in the Evolving Ne All About Authenticity: Staying Impactful in the Evolving News Media Landscape Brand identity Signature journalism Digital experiences The expanding journalist role A long-term strategy In our last thought leadership piece, we posited that, while AI can support news publishers as they continue to transform their business models and editorial workflows in the digital age, AI alone cannot power a newsroom transformation. That being said, it cannot be denied that AI is on the tip of the tongue in ongoing industry conversations. But another topic is also top of mind and a key theme at INMA’s Media Innovation week in Dublin this past September: authenticity. Perhaps in a reaction to an increasingly artificial world, readers and publishers alike are prizing the importance of authenticity when it comes to the news and how stories are told. Yes, AI can support in ways that do not detract from the human creative spirit, as an accelerator/efficiency gainer/productivity enhancer, as described by t-online during our last Spotlight showcasing their use of AI in their newsroom. But the human voice, the human spirit must remain paramount and retain agency in order for meaningful journalism to survive. And it is in its most authentic form that it makes the greatest impact. Drawing from discussions at last year’s INMA events, we want to highlight how news publishers can clarify and amplify their authenticity. A key point is a news media house’s brand identity. We are witnessing a rise in the importance of authenticity as the landscape shifts, and this is putting pressure on media companies to strengthen their brand equity. Why is it especially important? As both search traffic and ad revenue is diminishing for news companies in the digital space, authenticity and brand equity are more critical than ever to keep current users engaged and catch fly-by-users who may find the content resonant enough to stick around. Indeed, by offering consistency and authenticity in branding, it creates a sense of equity shared by both the news publishers themselves and their readers: The news publisher has intentionally invested in the product they are sharing with the world, and by virtue of this, readers’ trust in the brand increases and they are more willing to pay to read the brand’s stories. So how do publishers turn up the dial on their authenticity in order to strengthen their brand equity? By developing their own ‘signature journalism’ — a term coined by Mediahuis in their INMA webinar on elevating content strategy and building loyalty — through hyper differentiation and a focus on quality over quantity that keeps readers loyal and engaged. This strategy presents a very particular mix of topics with certain emphases directly on the homepage, rather than being a directionless, unintentional catch-all of whatever stories are trending. This mix can be developed according not only to designated user needs and reader-centric or regional interests, but also to the defined tone of journalistic voice (e.g. high-level vs. grounded, economically-oriented vs. people pieces) that the editorial teams have decided to share in line with the publisher’s brand identity. Another way to enhance brand equity and take an authentic approach to digital-first journalism is to provide premium digital experiences, like a digital edition that offers a legacy product feel in a digital format, or articles presented in audio format that are read by the reporter in the byline. In the latter case, through our partnership with BeyondWords, news media companies can effortlessly create both audio and video content from text articles; in particular, their scalable professional voice cloning service allows publishers to create their own ‘sonic brand’ with their chosen voice — acquired with consent, of course — which is unique to their content and aligned to their region of interest. In order to find further brand reinforcement opportunities, teams can audit their product UX. For example, if the user experience of their product is highly intuitive and visually pleasing, opportunities may lie in optics and interactivity. A additional way to increase the authenticity of a news publishing brand is to see journalists as brand ambassadors. People today, especially younger generations, are more likely to trust an individual over a brand. Content-creator authenticity is competing with editorial authority. In this way, news media companies can encourage their individual journalists to take notes from the content-creator culture and share their authentic voice with the backing of the brand. And, by way of that, the news publisher can gain readers’ trust via the individual journalists. By creating a signature journalistic offering that feels authentic and intentional, news publishers can make their homepage a familiar space where users love to return, like a neighbourhood cafe that makes you feel at home and serves a memorable selection of beverages and bites. And building this trust in the long term means continued meaningful audience engagement and community creation that will likely withstand any technological fluctuations or trends that may affect homepage traffic. The call for authenticity in the world of news media is getting louder as the landscape shifts. Through creating consistent branding, developing a signature style, offering premium experiences, and taking a cue from content creators, news publishers can enhance their authentic voice not only to keep readers engaged and invested, but also to preserve high-quality, human-oriented journalism in an increasingly artificial world. --- ## Going Blue: Livingdocs is Entering the World of Content Mark URL: /en/blog/blue-entertainment-livingdocs/ Going Blue: Livingdocs is Entering the World of Content Mark Going Blue: Livingdocs is Entering the World of Content Marketing Fast Forward to 2020 On a More Technical Note The relationship between Livingdocs and Swisscom can look back on quite some years. It all started out with an encounter in Swisscom’s coworking space “Pirates Hub” in 2016. After a successful PoC, Livingdocs became the CMS for Swisscom’s news site Bluewin.ch and the foundations for an intense partnership were laid, where the editorial content for Swisscom TV would soon be created in Livingdocs. Swisscom launched an all-encompassing entertainment experience with new offerings, new content and the freedom to access it anywhere: blue.ch. This new hub unites the complete entertainment offering by Swisscom: Swisscom TV became blue TV, Teleclub relaunched as blue+, Kitag cinemas changed their name to blue Cinema and Bluewin is now named blue news. And at the start of 2021, 'blue gaming’ will launch a cloud gaming flat rate for the many casual gamers in the country. While the content creation has been with Livingdocs already for quite some time, the change to blue.ch has meant a step into a new world for Livingdocs. Our headless CMS is mostly loved and used by editorial teams of newspapers and magazines. With blue.ch, Livingdocs is now full-on entering the world of content marketing. A different type of users, more buttons and call to actions, translations, as well as an integration of various shops - those are the main areas where this landing page of a corporate offering differs from a newspaper landing page. Unlike newspapers, we are dealing with a landing page here. So a hub page that represents an entrance gate to many other pages, services, shops, etc - not only to articles. Accordingly, our partner Centralsoft has taken a completely different path with the deliveries: they used the new web hooks that are triggered by Livingdocs when a page is published in order to generate the pages statically instead of loading them “on-demand” each time the page is accessed. The pages are static on the cloud and can be sent directly to the end user at the highest speed (CDN) without any intermediate steps. This approach also ensures that even if the infrastructure does not work, i.e. the Livingdocs Editor and Server (CMS) are not available, a functioning page can always be delivered without the end user being affected. Search engines also like this approach because the pages are delivered faster, which leads to a better rating. The challenge for Centralsoft on this project was to implement a landing page that was as highly available and efficient as possible for blue.ch in a short time using a previously new approach. The blue.ch project was seamlessly integrated into the existing Livingdocs CMS system and reusable components were used. Livingdocs turned out to be an ideal choice for landing pages and we are proud of the result. — Dibran Isufi, CEO of Centralsoft We at Livingdocs are excited to have entered not only the world of entertainment but the world of content marketing and to be able to now offer great solutions for corporates. --- ## Swisscom TV: Voice-Activated Reading of the News URL: /en/blog/blue-voice-news/ Swisscom TV: Voice-Activated Reading of the News Swisscom TV: Voice-Activated Reading of the News Apropos Voice-Assistants... Voice-Assistants have become an ever present companion these days. With Livingdocs, you can now optimize and edit news for voice-controlled devices yourself - like Swisscom did for their TV Box. It’s not news that the usage of AI, chatbots and voice-activated assistants are on the rise. The usage of language functions among Swiss people has increased significantly compared to the previous year (up 37%): already half (51%) of the Swiss population makes regular use of it. Speech functions and voice-activated assistants are mainly used to allow their users to do two things at the same time and to keep one’s hands free (all facts and numbers according to the Voice First Barometer Switzerland 2019). The Swisscom TV Box, which has been using Livingdocs as a backend to curate their articles and news section for quite a while, has now series, films, sports, but also music playlists, photos and games all ready for you with one command thanks to their voice assistant. With “Hey Swisscom” you wake up the Swisscom Box's voice assistant and tell her what you want. You can control the TV, listen to music, view your photos and operate your smart home with one sentence. So your TV evening starts even before you sit on the couch with snacks and drinks in hand. What’s even cooler? You can now get the news from Bluewin read to you via the voice assistant in your Swisscom TV Box. With an easy “Hey Swisscom, read me the news!” you will be updated about what’s happening in the world today - all while having your hands free for sipping your first coffee and having a bowl of cereal The news messages are imported from Keystone-SDA into Livingdocs, where they are turned into voice briefings - one for the morning, noon, and evening. In the case of Swisscom TV, a list of articles is created (in 3 different languages, like Bluewin) in the Livingdocs editor, which can be edited and listened to before being published. The handling is very similar to a playlist. The editor also allows you to optimize your news for the voice assistant. You can edit the settings and create sanitizers - globally or per language - to improve the readings and define how certain words are pronounced. With the implementation for the new Swisscom TV Box, Livingdocs now supports media houses in succeeding with voice-assisted projects - in our well-known and easy-to-use fashion. You can now optimize and edit news for voice-controlled devices yourself with the Livingdocs editor. Give it a try here! Maybe you remember our Livingtalk from last year, where the founder of the Swiss Chatbot Startup Paixon, Christoph Süess, talked about how to build an action for Google Home. If you are interested in learning how Voice-Assistants and Chatbots work or want to know how can you teach these digital devices more specific skills, hop over to Vimeo and watch the recording of the Livingtalk session. --- ## Side-by-Side for Success: How Integration Partner Centralsof URL: /en/blog/centralsoft-partner-blog/ Side-by-Side for Success: How Integration Partner Centralsof Side-by-Side for Success: How Integration Partner Centralsoft Supports Livingdocs To Go Full Steam Ahead We’ve talked a lot about partnerships this year, from specific successes like the collaborations with iMatrics for CH Media and 200ok for blue, to how partnerships drive our overarching ethos moving into the future. Livingdocs wouldn’t be where it is today without the partners that help us in fulfilling our customers’ needs. Our valued partners support us in a variety of ways, from those who help to integrate Livingdocs in our customers’ systems, to those who provide a product which complements our CMS to offer a broader spectrum of capabilities, to full-service partners who serve as fully symbiotic collaborators and resellers. Today, we are highlighting one of our longest-standing integration partners: customer-focused software solution provider Centralsoft and its CEO Dibran Isufi. One of the things we value most about working with Centralsoft is the synergy between us: We share the same values and focus on providing top-notch customer service by remaining flexible and agile. Our relationship today is built on several years of trust and successful collaboration, and like side-by-side railway tracks leading to the same destination, our journeys have run in parallel. So how did our story begin? Before Dibran founded the company Centralsoft, he was working as a professional freelancer for Livingdocs. Our relationship began in 2016 when we were looking for additional support for our first project with blue entertainment; our partners at 200ok introduced us to Dibran believing he would be a good fit with both the team and the technology. And they were right. From day one, Dibran dove head first into Livingdocs, becoming deeply familiar with our core system. Despite being a freelancer working on ad hoc projects, Dibran was genuinely interested and involved, showing competence, commitment and adaptability. According to Dibran, there were many things about the culture at Livingdocs that resonated with him: “From the flat hierarchy, to the quality of work, to the fact that employee input is taken seriously, I saw that by working with Livingdocs, I was operating within a culture of respect where one is given the opportunity to get honest, supportive and forward-thinking feedback, allowing for growth potential both as a team and as an individual.” It was clear from the start that the dynamic between Dibran and the Livingdocs team was a positive one, and what was originally supposed to be a one-off evolved into an ongoing relationship thanks to the seamlessness of our collaboration. As the work with blue entertainment became more multi-faceted, Dibran has continued to support us on the project as a trusted colleague; still today, Centralsoft is responsible for the development of the entire blue platform – blue news, blue TV and other blue projects – including, amongst many other things, integrating a new commenting system. Thanks to Dibran’s excellent work, it was clear that we wanted to take this partnership to future destinations on our ever-evolving roadmap. Over the course of six years, we strengthened our partnership with Dibran and later his company Centralsoft, creating new pathways for mutual success as our portfolio of customers continued to expand. Two projects of note were those with Berliner Zeitung and later with Aschendorff Medien. The project with Berliner Zeitung began in 2019 as a rapid roll-out where we needed to provide a working Livingdocs solution in record time without getting derailed. Where did Centralsoft come in? Thanks to Dibran’s unique understanding of the Livingdocs product, Centralsoft helped us go full steam ahead with the roll-out, supporting the implementation and integration of the most fundamental parts of our solution, including page and article management, automatic lists and other essential publishing features. The progress we made with Centralsoft here paved the way for our full-service partner Netcetera to join the journey and provide additional support in this project. In the case of Aschendorff, Centralsoft played a key role in providing support implementing the core product, as well as on a deeper level finding the right extensions and bridging the gaps between established tracks to create custom solutions and achieve the best possible result. What does our partnership look like today? One of the major projects we are currently working on with Centralsoft is with Seven.One Entertainment Group. As Seven.One decided to embark upon going into more elaborated news publishing, they looked to Livingdocs as their CMS to support this transition. Where is Centralsoft in this picture? Not only are they helping to consolidate the content structure to make it more user friendly, but they are also responsible for integrating the video and image system. Indeed, the focal point of Centralsoft’s involvement here lies mainly in multimedia related activity, particularly the custom video search integration: the user experience in the Livingdocs CMS is being optimised to find external videos content more easily as well as to provide internal video search capability within the system complete with relevant filters (in this case, according to television show and media brand) so that videos don’t have to be imported redundantly, thereby creating a more seamless and clear creation experience. Another focus of Centralsoft’s support in the Seven.One Entertainment Group project is creating the capability to manage television program content or add new shows on the website directly from the newsroom, i.e. the process no longer requires consulting a software engineer. This makes for a more simple and intuitive user experience, one that is as accessible for journalists in the newsroom as it is for developers. Moreover, Centralsoft is working on a variety of features and enhancements, including multi-language tools, location-specific routing and website design improvements, as well as making a more frictionless connection between the back end and the front end, strengthening the link between the data and the landing pages. Creating a sustainable solution for multi-location delivery has proven to be a particularly custom and complex task to accomplish, but one that has paved the way for being able to integrate this capability in future projects. What does our journey look like moving forward as we continue to lay down new tracks? Let’s see what Dibran had to say: I see Centralsoft and Livingdocs continuing to develop side by side to take our customers where they want to go. As our joint customer portfolio grows, so does the strength of our partnership. I look forward to powering forward into the future not only as a support function for Livingdocs, but also as a solution provider. — Dibran Isufi, CEO & Founder of Centralsoft Thanks to their deep understanding of our product and its development over the years, the team at Centralsoft is able to take a bird’s eye view and find sustainable solutions by seeing the tracks we’ve made and creating new links between them. The core Livingdocs team intrinsically sees things from a “product perspective” in that the core product needs to work for every customer; we feel having the customer-specific perspective from Centralsoft results in the best outcomes for our customers. Further, as we know that life is full of surprises both good and bad, we recognize that, as we continue to develop our product, there is always a chance that something breaks. So we want to proactively ensure that we have the best support and “fail safe measures” to make sure we have the best support in place so we can respond quickly and effectively in the event of an unforeseen issue. Centralsoft has proven to be an excellent partner in both this preparedness and responsiveness. When we link up with Centralsoft, customers can be confident that, together with Dibran’s team, Livingdocs will get them to their desired destination without unnecessary delay. Want to learn more about our partnership program? Dive into the details. --- ## Work Smarter, Not Harder: How CH Media Effortlessly Enhances URL: /en/blog/ch-media-imatrics-topic-pages/ Work Smarter, Not Harder: How CH Media Effortlessly Enhances Work Smarter, Not Harder: How CH Media Effortlessly Enhances SEO and More with Livingdocs and iMatrics Discover how Livingdocs and iMatrics joined forces to help the regional news company improve their SEO reach and overall online reader experience. When CH Media decided to take steps to improve their readers’ online experience, one thing was clear: they wanted to find the most easy-to-use solution to promote better reader engagement on their online platform, while effortlessly keeping up with the rapid pace of news publishing. As one of the leading Swiss media companies producing high quality news content for dailies, weeklies and magazines, CH Media has not shied away from bringing their printed products into the online world. Nonetheless, as news publishing companies increasingly move to the digital space, providing engaging and coherent reading experiences for online visitors is often blocked by the fact that it’s not easy to keep up with the speed and sheer amount of the news — both of which are heightened in the digital arena. In order to respond to this challenge, CH Media wanted to create topic pages, where readers could discover related content more easily. This strategy aimed not only to enhance the reader experience but also to increase engagement and lead to longer session times. While this sounds straightforward, connecting and consolidating hundreds (or, rather, thousands) of existing and incoming articles onto separate pages according to their respective topics isn’t as simple as it sounds. Often, these articles lack sufficient metadata to easily group them onto topic pages that not only contain consistently relevant articles but also are well-designed and pleasant to interact with. While CH Media had the resources to create their own topic pages, they wanted to find a solution that would enable them to do so without losing time. They also lacked the internal linking to significantly boost search performance when, for example, readers want to find related articles that were published a long time ago. CH Media wanted a solution that would allow them to link related content more seamlessly, as well as amplify SEO reach to give more value to existing content while improving the reader experience. CH Media wanted a solution that would empower them to work smarter, not harder. In the words of Janic Köbeli, SEO Manager of CH Media, «CH Media needed an effortless way for our readers to discover more related content, and to read more and stay longer on site each session.» This is where the combined forces of Livingdocs and iMatrics came in. Our goal at Livingdocs is to facilitate newsroom workflows and help media companies have a smooth transition to the online world with our user-friendly digital content creation and publishing system. In order to reach their goals, CH Media chose to implement our system because, despite having a wide range of advanced capabilities, our intuitive technology makes it easy for users to put together topic pages as it doesn’t require a user to leave the system to link related articles. In addition, elements like teasers and images can be easily inserted via drag and drop, and text can be entered and edited directly in line. iMatrics, on the other hand, provides an automatic tagging system, which allows you to automatically create high-quality metadata drawn directly from the articles themselves, including categories, topics and entities (e.g. people, places and organisations). With the tags and related content visible at the bottom the article, readers may click on one of the associated tags in order to automatically generate a page with articles all related to the chosen topic. To note, the auto-tagging technology is not rigid; it remains flexible so that editors can easily change the metadata, adding and changing tags in order to provide the best possible search results for readers with minimal effort. For example, a journalist can enter a text and run it through iMatrics via the Livingdocs system, and if they realise the perfect tag for their story is not yet existent, they can suggest one to be added. This way, the workflow is supported in perpetuity, remaining adaptable to accommodate the ever-changing news landscape. All without having to leave the Livingdocs CMS. As Fredrik Lundberg, Head of Marketing at iMatrics, stated, «We are proud to see the results of integrating our AI-driven, auto-tagging solution into the Livingdocs CMS to meet the needs of CH Media: creating new products that save time for writers, enhancing SEO reach, matching ads with topical content, providing better data analysis, all while adding more value for readers. A win-win-win!» Thanks to Livingdocs and iMatrics, CH Media achieved their goals for more seamless creation of topic pages, better SEO reach and improvement of reader engagement, retention and overall experience. The Livingdocs Editor allows for the seamless set-up and creation of high-value topic pages, while the iMatrics technology allows for the effortless consolidation of related articles for said pages. And when there are over 10,000 topic pages with roughly 80,000 visits per week, this synergy has a widespread impact. Moreover, in working with the Livingdocs-iMatrics solution, CH Media experiences positive effects on internal linking structure and better data analysis which supports ad placement customisation. For CH Media, the combination of Livingdocs and iMatrics means way less effort for a lot more value. Our Livingdocs CMS and the seamlessly integrated tagging system of iMatrics allowed us to keep full control over the tagging, so that our editors were able to add and change tags on their own and provide the best possible results for our readers. As a result, we achieved improved keyword and URL rankings on Google, proving our strategy to be working. — Janic Köbeli, SEO Manager of CH Media So when it comes to your online news platform, if you’re looking to provide a better reader experience while increasing both SEO reach and internal efficiency, the solution is clear: Livingdocs provides the comprehensive yet straightforward CMS, and with the frictionless integration of iMatrics auto-tagging technology for high-quality metadata, you have everything you need every step of the way to create top-value, cohesive content for your online readers. Discover our full network of trusted partners here. --- ## The «City Ticker» : Bringing Local Journalism to the Younger URL: /en/blog/city-ticker/ The «City Ticker» : Bringing Local Journalism to the Younger The «City Ticker» : Bringing Local Journalism to the Younger Generation An Editorial Experiment at Tagblatt Digitalization? Challenge Accepted Local Ticker for the City of St.Gallen A Glimpse at the Future The role of local news is a very important one: connecting and informing communities — or bluntly put «the vitamin supplements» of communities that provide the vast majority of «news that feeds our democracy». Local journalism very often is public service journalism that conveys information through news stories, which helps guide decision-making in our society. There are studies that even suggest that fewer people bother to run for mayor, when local newspapers shrink. Obviously, the digitalization and the behaviour of millennials challenges the way local news are not only created but also distributed. Among the problems most local news publishers face are the creation of web-native content, creating engaging, digital formats, reaching the younger, digital-native audience, etc. Or put differently: Creating a form of local journalism on digital platforms that is so compelling that it become indispensable and that a large number of people are willing to pay for it — that is the true challenge. Our customers at St.Galler Tagblatt were confronted with some of the same problems. Martin Oswald (@oswaldmartin), Head Online and member of the editorship at St. Galler Tagblatt, stresses that «one of the biggest challenges in local journalism is currently finding a form of multimedia storytelling that matches the needs and habits of the future, digital generations». In an attempt to find these new formats, the Tagblatt decided to do an editorial experiment — an undertaking that required a lot of patience and tact. «Approaching colleagues individually with new ideas and testing these ideas with them, has proven to be the best way to move forward and ensure a safe environment for experiments.» says Oswald. «At best, we create little success experiences — and in the worse case, we have learned something.» With their online presence, the Tagblatt reaches around 250’000 users per week. From the articles they read online, 9 out of 10 are taken over from the print version but enriched by journalists with pictures, links and another title that’s more suitable for the online audience. But it’s clear that this not the way to go, especially after the decision in summer 2018 to introduce a paid-content-strategy (the digital offer of Tagblatt costs 14.50 CHF/month now). In order to support this internal, cultural change of the entire editorial team, the part of the team responsible for online had to come with creative new formats for a new, younger and more digital audience. These are the 5 formats they came up with for the experiment: Local live ticker WhatsApp service for soccer fans A topic and event series on «next now — Zukunft im Kontext» (putting the future in context) Live journalism (and videos) from events Instagram stories The St.Galler Tagblatt is running on Livingdocs, thus we would like to shed some light on especially their experiment with local live ticker on the website. The experiments and results of the other four formats can be found in Oswald’s article here. With the hypothesis that people are highly interested in whatever happens in the immediate surroundings — everything from long articles, over news and event infos, to the weather and reports of accidents. These things are usually covered in the print edition of the newspaper in small single-column reports, but there was nothing similar online. The solution: a ticker about the local happenings around the city of St.Gallen. For the experiment, the editorial team produced a «Stadt-Ticker» for 10 days including big stories but also traffic news, event updates and small notes around the life in the city of St.Gallen — everything captured in Livingdocs. The format was a true success. According to Martin Oswald, the city ticker had 22’000 visits in 10 days and «exceeded all our expectations.» They have asked their users over Facebook and Twitter what they thought about the new product — and the results were overall positive. Reason enough to adapt the internal structures and now produce the ticker permanently. Since mid-February, the citizens of St.Gallen can enjoy the news and infos around their town all day long in this new format. Furthermore, the editorial team has decided to introduce and test a similar ticker format for the Canton of Thurgau. We are convinced that there are needs in the local area, where the classical publishing of different and unbundled articles is not enough. The city ticker is a genuinely intended by and for online format. We will permanently check and adjust the specific content and processing in the ticker — Martin Oswald, Head Online at St. Galler Tagblatt As the list above as well as the original post by Martin Oswald on Medium suggests, there are obviously many more ways to make local journalism more digital and also more attractive for younger audiences. Another idea to explore could be delivering highly relevant local news by using location data and push notifications as suggested by this article on Niemanlab. It’s great to see newspapers in Switzerland approaching the problems of local and regional journalism with a true experimental mindset and based on real data and experience. We at Livingdocs are looking forward to see what other formats our customers come up with and how Livingdocs can support them — let’s keep innovating! Do you want to know what Livingdocs can do for you? Check out our free demo and start writing a first article right away. --- ## How Desk-Net Provides Content Planning in Forward Publishing URL: /en/blog/desk-net-plugin/ How Desk-Net Provides Content Planning in Forward Publishing How Desk-Net provides Content Planning in Forward Publishing Excel simply does not scale for content planning Integrating content planning and production processes How Desk-Net interacts with the Livingdocs Editor In the so-called «good old times» of printed-only media, planning the content of a newspaper was comparably easy. In the digital age however, channels and formats have multiplied. Therefore, the simple question «Which story are we going to publish when, on which channel, and in what format?» creates a lot of complexity for a publisher. To manage this complexity, most publishers have probably used Excel sheets for their editorial calendars at one point in time. But most of these publishers have quickly realized that this approach does not scale. Excel does not support the workflows that are necessary to transform a rough idea into a published article, involving many people on the way. Excel also does not integrate with publishing solutions which means that content planning and content production remain separated. Obviously, this is far from ideal. And it quickly becomes overwhelming if you need to manage several web portals, apps, social media channels, and even printed media. To solve this problem, a new category of tools has emerged. These tools allow publishers to manage their editorial calendars efficiently. At their core they still are a means to answer the question «Which story are we going to publish when, on which channel, and in what format?». But they add all the features that are necessary to manage the whole process: You can assign tasks to people, set deadlines, and track progress. You can even manage assets like text manuscripts or pictures which are needed to publish the story. This allows editors to stay on top of things even if they have to manage thousands of stories, hundreds of people and dozens of channels. However, all these features are not very different from what any project management tool has to offer. So what makes these editorial calendar tools really special is their ability to not only plan, but even publish stories. For example, a content creator can compose a social media post and publish it on Facebook, Twitter, and LinkedIn without leaving the editorial calendar tool. The real challenge however is to manage not only social media channels, but all content outlets this way. Especially when it comes to integrating with large content management systems, only a few tools can keep up. This is why our integration with Desk-Net is so important and a competitive advantage for our clients. Desk-Net is a Hamburg based company founded in 2011 by their current CEO Matthias Kretschmer. With a team of 35 people they specialize on software for content planning, task management, and staff coordination in the news industry. Desk-Net is a very powerful planning tool that covers more workflows than most competitors. Its unique data model is specifically designed to suit the needs of media companies. Well-known brands like NZZ Mediengruppe, Süddeutsche Zeitung, Spiegel online, and Swisscom manage their content production process with Desk-Net. The integration of Desk-Net in our Forward Publishing suite provides a two-way synchronization between both platforms. For example, if an editor creates a story in Desk-Net, the respective article is automatically created in the Forward Publishing editor as well. And if the author of that article decides to change the title of that article, this change is reflected immediately in Desk-Net too. The following video shows this bidirectional data exchange in detail. This tight integration of the planning and the publishing process is another main advantage of the Forward Publishing suite. It can handle large amounts of content and channels, serving as the backbone of any newsroom. --- ## New Feature: Editable Teasers URL: /en/blog/feature-editable-teasers/ New Feature: Editable Teasers New Feature: Editable Teasers The latest release brought some big innovations, both technically and on the feature side. One of those new features will be especially useful for page managers and newspaper journalists. The Livingdocs page management has always allowed teasers to be linked to existing Livingdocs articles making it easy and intuitive to create beautiful pages. Changes to the articles and the publication status have also always been automatically reflected in the page management on the teasers. However, these changes had to be made via the metadata screen of the articles themselves. What’s new? It is now possible to edit the teasers directly inline on the overview pages and thus create a customized teaser for a specific page. Every part of the automatically generated teasers of articles can now be edited directly in the page view: data on the publication as well as title, lead text and image are still adopted by default, but one can i.e. exchange the image, adjust the crop or write a juicier title. All text can be adjusted and formatted to fit into the overview page. The sidebar newly includes the info which teasers have been changed. With a simple click you can hide the local changes and restore the previous “default” version if desired. Being able to edit teasers is crucial if you are curating your pages on the detail level. These changes mean that a page manager no longer has to switch back and forth between the individual articles and their teaser metadata, but everything can easily be done from the page overview. This not only saves time, but also improves the quality of the overview pages. --- ## Finite Yet Dynamic: How the Digital Edition Adds Value in Yo URL: /en/blog/digital-edition/ Finite Yet Dynamic: How the Digital Edition Adds Value in Yo Finite Yet Dynamic: How the Digital Edition Adds Value in Your Newsroom Digital Edition Cover (left) vs. ePaper Cover (right) // Flexible and Dynamic vs. Fixed and Static The newspaper – a product that has long been an integral part of modern society. Its presence is as natural as a morning coffee, as consistent as a sunrise. When one says the word “newspaper”, a very clear image comes to mind: a printed publication on current events delivered in a bundle of (mostly) black and white sheets of paper. Therefore, in the case of the “news-paper”, its identity is in many ways as contingent on its medium as it is on its content. So it is no surprise that publishers feel some resistance as the news publishing domain – along with almost every industry – undergoes digital transformation, and as the printed paper transitions into a web-based news source. What is a newspaper without the paper? To make such a dramatic change to a tangible staple of daily life would surely create resistance in its readers. How can this cultural shift brought about by technology be made more palatable for publishers and readers alike? Despite some straightforward benefits of digitalising one’s newspaper business model – like faster delivery of the news product and greater flexibility in editing stories on the fly as they develop – the move to providing high-quality digital, web-based news on par with its paper counterpart is often not so straightforward. Moreover, with Google and other Big Tech companies having unprecedented insight into (and control over) readers’ interests, consumption habits and, ultimately, lives, publishing companies have had to shift their business model into a domain that they don’t run. Nevertheless, digital delivery for publishers is the only way to stay ahead as the world becomes increasingly digitalised. So how can news publishers take their product into the digital age while honouring their pre-digital legacy? Many news publishers offer “ePapers”, PDF replicas of their print offering. As a digital reproduction, an ePaper offers exactly what the print newspaper does, yet is able to be distributed more swiftly and broadly than print (no postman needed) while reducing paper consumption. On the other hand, they have the same limitations as print: fixed space, lack in formatting flexibility, inability to update until the next cycle, no capability for interactive media and more. Most significantly, ePapers could be used as an alternative, promoted when readers choose to cancel their print subscription in favour of a digital option, often driven by the desire to reduce costs and paper consumption. In fact, ePapers are offered as “the same as print, only cheaper”. For the reader that is. When it comes to the production of a traditional ePaper, it is generated from the material that is sent to the printing presses, i.e. it shares the same process as the print newspaper, and therefore is distributed only once the print material is ready. In this way, the ePaper doesn't have any significant value-add beyond being digitally available. At Livingdocs, we consider ourselves a digital-first company. However, we also understand what publishers and readers alike appreciate about print, particularly the thoughtful selection of stories in an edition (rather than a free-for-all of ticker-like updates). That's why we now offer features in our core product that allow customers to create and manage a Digital Edition. Both finite and dynamic, the Digital Edition provides readers and journalists alike with a value-added experience. It is flexible without being arbitrary. In this web-based product, editors present a carefully curated selection of stories, which can be updated as they develop even after the product has been delivered. The Digital Edition also offers greater flexibility in its aesthetic thanks to the graphic potential for high-resolution images and interactive elements. The features now offered in Livingdocs which enable users to create and manage a Digital Edition were developed in close collaboration with our customer Süddeutsche Zeitung and their already established Digital Edition product. Julia Woolverton, Product Manager of the Digital Edition (Digitale Ausgabe) at Süddeutsche Zeitung, clarifies the product strategy for the Digital Edition: “The product started as an upgrade to the static ePaper edition and as an add-on to our portfolio in the form of an iPad-optimised app.” Now, the Digital Edition is Süddeutsche Zeitung’s premium product for readers who prefer a finite, curated news package rather than a fast-paced online news stream. It can be seen as an alternative product for ePaper users that want an experience beyond what a PDF could provide: a practical way of consuming the curated content of a printed newspaper in a digital format that is more handy than print yet more flexible than an ePaper. Woolverton elaborates that the Digital Edition also serves the aim of “allowing long-term subscribers to reduce paper usage while enjoying the comfort and convenience of a digital product: no postman, constant accessibility, handy format, interactive content enrichments, articles updates and early access.” At Süddeutsche Zeitung, while until now the Digital Edition is based on the content of the printed paper, it allows for interactive elements, such as audio, video and storytelling, resulting in an optimised experience in a finite product. Rather than having the look of a print newspaper, it rather resembles a website, albeit streamlined thanks to the tighter selection of articles (usually ranging between 70-100). Along with the content, the layout is entirely flexible, and can be updated several times after it has been released. To note, the delivery mechanism of the Digital Edition is relatively cheap and reliable, as it uses a process called static rendering where all webpages are precomputed and stored as simple files rather than generated every single time a user views them. The Digital Edition is also available offline, with only minor functionality downgrades in regard to interactive content. The Digital Edition appeals to a similar readership as that of ePapers, in that it caters to those who prefer to receive a prepared collection of articles once per day, compared to those who like to scroll a newsfeed multiple times a day, zipping through the material in hopes to find what is really newsworthy. Unlike ePapers, the Digital Edition allows for a greater variety of media, including videos and interactive content. Moreover, the Digital Edition can include web articles that have already been published. Significantly, as its workflow is not dependent on the print product process, the Digital Edition can be produced and distributed with relative immediacy compared to an ePaper. During the development process, we [SZ] performed some user tests. The latest involved seven editors whose task it was to re-produce the latest daily Digital Editions throughout the week with production content on the Livingdocs staging system. Though there were some aspects that needed adapting to suit SZ’s editing process, the collaborative process was fruitful and everyone was excited to work with the new CMS, saying it is so much more intuitive, efficient and fun to work with than with our old system! We can’t wait to use it on daily basis! — Julia Woolverton, Product Manager "Digitale Ausgabe" For publishers who are focused on truly harnessing the potential of the web, the static ePaper has less long-term value. The Digital Edition, however, is dynamic and will keep up with the rapid pace of digitalisation and innovation in terms of its creation, delivery and quality of reader experience. As publishers continue digitally transforming their products and workflows, the Digital Edition won’t slow them down: it is created through a digital-based workflow based on high-value print articles and, due to the flexibility and possibility of the digital format, can include select web-based content all packaged in a heightened, interactive experience for readers. All it does is add value. By offering the functionality to create and manage a Digital Edition, we meet the needs of publishers and readers alike. We enable publishers to give their readers their curated, daily edition, with the added benefit of responsiveness and interactivity potential. This finite product also serves as an antidote to the constant “refresh and scroll” nature of digital news. The addition of capabilities for users to create and manage a Digital Edition as part of the core Livingdocs product also speaks to our trajectory of expanding the functionality of our product and going beyond “just” a CMS and Editor into a more broad offering – a true publishing hub – complete with finite products and a planning system. It is with this holistic offering that we aim to fulfil our mission to bring value to news publishers playing in the digital world, and ultimately to empower journalists in creating better journalism. --- ## Five Forces Reshaping News Publishing URL: /en/blog/five-forces-reshaping-news-publishing/ Five Forces Reshaping News Publishing Five Forces Reshaping News Publishing 1. The shift toward the creator economy 2. Trust is now a product feature 3. AI is moving from experiment to infrastructure 4. Structured data is the foundation everything else requires 5. Resilience is a strategy, not an afterthought The pattern beneath all five As the news publishing industry continues to shift rapidly — and perhaps irreversibly — one pattern keeps emerging from our direct conversations with customers, industry experts, and the research we’ve consolidated from leading media surveys: The publishers rising above without getting swept up in the waves of change are those treating their editorial infrastructure as a strategic asset rather than a back-office function. Five forces are driving this shift. Together, they are making operational foundations the deciding competitive variable. Younger audiences, in particular, are looking toward content creators for news updates, and publishers need to get strategic about how to integrate this trend into their business operations. As the industry veers away from the traditional news media approach to that of the creator economy, key differences are taking shape. The feed now takes precedence, even replaces, the home page. Individual personality outshines institutional legacy. And audiences (especially younger ones) increasingly look to journalists-as-creators who communicate with a directness and format fluency that traditional news publishing has been slow to match. News publishers should take notes from today’s content creators in order to remain relevant tomorrow, whether by incorporating more accessible reporting formats like audio and video, or by finding ways to support journalists-as-creators at scale. As Kerstin Hasse, head of INMA’s Young Audience Initiative, has emphatically put forth, the willingness of news publishers to adapt to new ways of communicating (with vertical video reels, for example) will strengthen their trajectory moving forward. The implication is not that journalism should become entertainment; it’s that publishers need to ask themselves honestly: Can our systems support these formats natively without heroic workarounds? In a world increasingly filled with AI-generated content of wildly varying quality, trust is ever more crucial when it comes to disseminating information. It is becoming a genuine competitive differentiator, not just an editorial value. Media companies should seek to model consistency, embrace accountability, and support transparency at every point in the publishing process, whether with disclaimers for AI-generated content, or with functions within the editing workflows that offer full oversight over the history of contributions to a text. One editor we work with put it plainly: „We can’t just assert credibility anymore. We have to demonstrate it at every step.“ This means editorial accountability must be designed into the system rather than stitched on afterward. Publishers who treat trust as something to be actively nurtured and maintained within editorial workflows will find it becomes a meaningful acquisition and retention advantage. The publishers who will define the next few years are those moving AI from experimentation into the operational core. This transition is happening faster than many have anticipated. In the content management system (CMS) context, AI could enable the system to evolve into an orchestration hub — managing tools, prompts, policies, and approval workflows rather than simply functioning as a publishing backend. Workflows can transform dramatically, with automation integrated at every layer, from drafting to packaging to operating parts of publishing with explicit human review points. One digital news team we have worked with described how reframing its CMS this way allowed it to eliminate several redundant hand-off steps in the breaking news workflow — not by removing human judgment, but by removing process friction. This workflow intelligence also democratises tech, as non-engineers can build prototypes by describing features in plain language, allowing for rapid prototyping and workflow experimentation. Core platforms with an AI-charged workflow engine don’t just solve today’s problems faster; they help teams find solutions to problems they haven’t yet encountered. AI is only as good as the data feeding it. Yet, for many publishers, metrics and content data still live across fragmented systems: difficult to query, impossible to govern, and too inconsistent to build on. The shift that is needed is not only technical but also organisational, with a commitment to clean, governed, structured data as a strategic asset rather than a byproduct of the publishing process. One could say the relationship between AI and structured data is symbiotic. For example, built-in structured extraction workflows can pass articles into structured records that seamlessly power downstream products like archives and dashboards. Likewise, publishers with a robust structured data foundation can use it to develop AI products with real precision and reliability. Media companies lacking in this mutually supportive relationship will find their AI ambitions slowed at every turn, no matter how sophisticated the model. Whether in the event of a cyberattack, an outage, or a massive glitch, news publishers must focus not only on efficiency but on operational capability and reliable infrastructure. Everyone needs a back-up plan, as the potential cost of reputational damage and diminished revenue is simply too high without one. Indeed, the risks significantly outweigh the investment of building a Plan B. The publishers we see navigating incidents most effectively are not necessarily those with the most sophisticated technology, but rather those who have tested their contingency plans before they needed them. In an industry facing a greater need to model trust, a resilient system is a trustworthy system. Format fluency, trust, AI integration, structured data, and operational resilience are not separate initiatives. They are mutually reinforcing properties of a well-built publishing foundation. The news companies who will take the lead as the industry continues to evolve are those who treat their editorial technology not as a cost to be managed, but as a capability full of potential to be developed. --- ## How «Heute» switched to Livingdocs – without anybody noticin URL: /en/blog/heute-at-migration/ How «Heute» switched to Livingdocs – without anybody noticin How «Heute» switched to Livingdocs – without anybody noticing Smooth Transitions When media companies replace their publishing infrastructure, they usually redesign their online portals as well. Our project for heute.at was completely different: the main goal here was to replace the old backend without touching the frontend. Challenge accepted! «Heute» is the leading free daily newspaper in Austria. Their online portal heute.at generates more than 4.3 mio. unique clients. So never change a running system, right? Well, this traffic-heavy website had one major challenge. The publishing platform it was built on did no longer match the requirements of the editorial staff. The briefing was clear: Replace the backend with a more powerful and user-friendly platform – but do not touch the frontend. Sounds like exchanging the engine of a driving car? Well, you get the idea… This project was simply made for us: Being a headless CMS, Livingdocs has no preference for the frontend that consumes its content. It can basically serve any frontend based on any technology available. Nonetheless, it was a challenge to develop a solution that was able to replace the old platform without changing the existing frontend visually or technically in any way. To match the requirements of the editorial staff, we added some functionalities to the Livingdocs platform as well. For example, heute.at needed more metadata options to manage their media assets. They also asked for a character limit per component to make sure that editors do not break the layout by adding too much text. And they needed a significant number of additional third party embeds on top of what Livingdocs offers as a standard. The welcome screen of the new heute.at backend looks also somewhat different from other Livingdocs implementations. The reason for this is simple: To make the transition for the editorial staff as smooth as possible, the welcome screen mimics some elements of the old backend.The heute.at project is excellent proof that the Livingdocs editing experience can be implemented anywhere – even behind an existing portal that already has a great frontend for its readers and needs an improved system for the journalists. We are excited to welcome heute.at among our valued clients – as our first client in Austria, by the way. --- ## Jambit x Livingdocs: Collaborating to Push the Boundaries of URL: /en/blog/jambit-x-livingdocs/ Jambit x Livingdocs: Collaborating to Push the Boundaries of Jambit x Livingdocs: Collaborating to Push the Boundaries of Future-Proof Innovation and AI Solutions for Newsrooms How It Started Use Cases: Süddeutsche Zeitung Use Cases: Kölner Stadt-Anzeiger Use Cases: Handelsblatt Looking into the Future We at Livingdocs know that teamwork makes the dream work. This is why we pride ourselves on having a strong partner network with which we can combine forces to offer our customers the best possible solution for their news publishing needs. With its modern tech stack Livingdocs not only offers our customers fast developments but also flexible solutions. In close cooperation with Livingdocs, we deliver needs-oriented configurations, enable innovative products, as well as rapid experiments, and ensure seamless integration with existing third-party systems. This partnership is inspiring and is characterised by deep mutual trust and shared desire to innovate. — Robert Kowalski, Head of Media, jambit GmbH One such partner is jambit, a German service software company, that works with customers across different industries, from media to telecommunications to automobiles. Our successful partnership is built on our mutual values and shared vision: to simplify and facilitate newsroom workflows and make editors’ jobs easier. We believe the tech supporting editorial teams should allow them to focus on the content they are creating – rather than navigating an overcomplicated systems structure – with user-friendly UIs and the elimination of redundancies and unnecessary clicks. Our cooperation is driven by team spirit and a mutual desire to innovate wisely and has been strengthened through jambit’s experience working with Livingdocs. The continued close collaboration between Livingdocs and jambit brings added value through the creation of new offerings for news publishers, including the use of GenAI in editorial departments for greater workflow efficiency: jambit proposes ideas that can automate repetitive tasks in the daily work of editors, and in order to prove these ideas are feasible and impactful, jambit integrates these features and lets the editors test them. In short, jambit prototypes and evaluates new features, like GenAI, that inform the development of the core of the Livingdocs product, once their usefulness has been proven, thereby allowing our customers to benefit from the most innovative technology available. This open-minded attitude and willingness to experiment based on direct feedback allows customers to get the best of Livingdocs and maximise the potential for innovation both now and as technology continues to develop. SEO-driven titles, descriptions and keywords Subheading suggestions Article recommendations Target group-orientated wording Article summary suggestions Image recommendations, based on content of article content Image caption suggestions Quiz recommendations, bases on article content Ask-the-chatbot Our first shared project with jambit dates back to 2017, for the launch of Süddeutsche Zeitung’s SZ Magazin which was based on the Livingdocs CMS. Before becoming a Managed Service Provider (MSP), Livingdocs worked with trusted partners to set up Livingdocs in customers' tech stacks; in this Süddeutsche Zeitung project, it was for the implementation where jambit stepped in. jambit was responsible for the setup of Livingdocs in Süddeutsche Zeitung's data centre infrastructure, as well as supporting their in-house development team and implementing load tests. Since then, jambit has collaborated with Livingdocs for three major customers, and is assisting with two more customers during their ongoing projects. jambit’s expertise in the Livingdocs product and our customers' architectures allows for a seamless transition of both the IT and the editorial users to their new and improved system. Indeed, a major aspect of introducing a new CMS in a news publishing house is the migration itself from the legacy system to the new one. jambit has extensive experience covering a variety of legacy products; it is familiar with the pitfalls of these systems and therefore knows how to integrate them with the new solution, ensuring a smooth, comprehensive transition to the Livingdocs CMS. When it comes to Munich’s news publishing powerhouse Süddeutsche Zeitung, our work with jambit did not stop with the SZ Magazin. When Süddeutsche Zeitung wanted to switch from their old monolithic CMS to Livingdocs, jambit provided their services starting in the planning phase and covering the entire implementation. This enabled a seamless transition which was bolstered by the trust jambit had established with Süddeutsche Zeitung by virtue of their long-standing partnership. The jambit x Livingdocs partnership has been ultimately successful in planning and executing the migration from the legacy system to Livingdocs, and ensuring a pleasant and easy transition for Süddeutsche Zeitung’s editors thanks to keen configuration. Moreover, Livingdocs and jambit have enabled Süddeutsche Zeitung’s editorial team to establish more efficient workflows. In a subsequent step, jambit has integrated Desk-Net as a planning tool with Livingdocs and the other CMS systems at Süddeutsche Zeitung, so that the planning integrates itself with content creation and automates editorial workflows, thereby reducing the burdens of workflow routines on editors significantly. Check out the video below to see the Desk-Net integration enabling semi-automation for Süddeutsche Zeitung’s Digitale Ausgabe. Productive and inspiring, the Livingdocs x jambit collaboration at Süddeutsche Zeitung — along with the support of the innovative and proficient editorial management office of Süddeutsche Zeitung — has allowed editors to take advantage of new solutions to meet the challenges of their major transitions. jambit first supported Livingdocs with historically innovative customer Kölner Stadt-Anzeiger by integrating its automatic print workflow to Livingdocs as the primary media-neutral production platform for their distribution channels. This media neutral approach was especially appropriate as Kölner Stadt-Anzeiger is staunchly progressive and uses a combination of tools to automate their print workflow. Later jambit integrated planning tool Desk-Net with Livingdocs, allowing for a seamless editorial workflow from planning to content creation by starting the automation at the beginning of the value chain. The close cooperation between Livingdocs, jambit and Desk-Net, as well as the easy to handle interfaces and data structures afforded by our system, contributed greatly to the project success. One of our more recent joint projects is with Dusseldorf-based Handelsblatt, which began towards the end of 2022. The major goal of the project was to implement a digital-first strategy for Handelsblatt’s editorial team; HMG articulated that the ease of use for the production of digital content was essential. To note, the technical management had decided to go for a co-hosted cloud approach, in order to have direct technical access. In a second, near-simultaneous project, Handelsblatt had to migrate their new frontend to the Livingdocs CMS. The following go-live was smooth and had no impact on the website, requiring only a few adjustments to the frontend. This speed and ease of introduction development – thanks to the technical independence afforded by the headless Livingdocs CMS – is a key advantage. Additionally, as in other projects, jambit integrated Desk-Net with Livingdocs for a seamless workflow connecting planning and content creation. To note, this collaboration between Handelsblatt and jambit was built on trust, which was a key factor in the success of this project. Further, Handlesblatt was particularly impressed by the user-friendly WYSIWYG user interface and the options for configuration. This is key for the reader-targeted needs of the product team. Currently, jambit and Livingdocs are working together to offer new features to make Handelsblatt’s editors’ lives easier. Thanks to Livingdocs’s simple-to-use interfaces, data structures and configuration options, jambit can easily integrate new potential features so they can be tested. See how Handelsblatt significantly reduced clicks when publishing content since going live with Livingdocs. As mentioned above, AI is one of the burning topics that Livingdocs and jambit are addressing together. Looking ahead, we want to offer AI-powered tech that truly works for our customers through our collaborations. For example, jambit has been working on an AI prototype for Livingdocs, that will increase the efficiency in the daily work of the editorial teams. This initiative was customer-specified, and the prototype would assist their newsrooms by automatically creating and suggesting SEO-driven titles, descriptions and keywords, while still allowing for an individual customization by the editors i.e. giving editors the ultimate responsibility. jambit is now evaluating the application with the editors, and will extend the AI feature sets, if necessary. Thanks to our fruitful, trust-based partnership, jambit and Livingdocs look forward to addressing the challenges that arise in the ever-evolving industry of news publishing – together. --- ## How Leveraging Technology Intentionally Can Help Make Your C URL: /en/blog/human-centric-tech/ How Leveraging Technology Intentionally Can Help Make Your C How Leveraging Technology Intentionally Can Help Make Your Content More Human-Centric Honouring the homepage How tech can support reader-centric goals in a digital-first strategy Working with machines to connect on a human level Looking ahead As the news publishing industry is increasingly catalysed by advancements in technology, some editors and readers have concerns that too much technology could take away the human element of content. This is why it is crucial to leverage technology, without letting it leverage you. In an ideal world, technology should be used not only as a tool to alleviate editors’ workflow burdens, but also as a support to get them and their content closer to their readers. To anticipate and meet reader needs. To understand and accommodate their behavior. To create a sense of empathy and connection, and nurture relationships of trust. Indeed, from the content management system to the front end, the technology news publishers use should come together not only to facilitate newsroom transformation but also to create a comfortable experience for their readers. As Hannes Vollmuth, Senior Editor for Digital Strategy and Innovation at Süddeutsche Zeitung, said during his presentation at the Livingdocs Summit last September, news publishers should reorient their perspective from “distribution first” to “destination first”, designing their homepages to serve like their readers’ favorite local cafe, where everyone knows their name, their favorite order, and their appetite to try something new, all while offering a familiar environment: A homepage that is as reader centric as can be. And technology can help with that. Following this image, if a favorite cafe can anticipate the needs of a customer in the form of their favorite beverage, so should a homepage to a reader in proactively and responsively catering to their needs. To do this, editors can organise content based on perceived or measured user needs. This can be done using a model, like the Smartocto User Needs model, which defines eight different user needs based on four central groups. But how can newsrooms apply this model efficiently in order to offer more reader-centric content without losing momentum? This is where technology comes in: Editorial teams can make use of metadata plugins that can assist in categorising different types of content according to user needs, so they are placed appropriately on the homepage and throughout the publication to best resonate with readers. In fact, our January Release introduced a new metadata plugin that does just that: our User Needs plugin allows you to categorise articles according to intended user needs. Indeed, categorizing content according to user needs early on — already at the topic and distribution planning stage — can help media organizations create a mix of content readers genuinely desire. News publishers must understand that, like a familiar cafe that is ready to meet one of the regulars who’s always on the go with fast delivery of their preferred coffee (take away, of course) and brief, polite conversation, as well as another regular who likes to sit in the corner armchair for hours with a large oat latte (or three) and sparks conversation with the baristas, making their community of readers feel at home not only consists of fulfilling their needs, but also of accommodating behavior. When it comes to the news, duration of attention is a key behavioural marker. It is no secret that, in the digital age, society at large is experiencing a trend of ever-shortening attention span. Despite this daunting fact, there are many ways that news media organisations can capture and keep the attention of their readers. One example are AI-generated short-form videos which offer summaries of news stories in a readily accessible, easily digestible, sensorily engaging format. Another is to introduce AI assistants which make use of GenAI to implement machine-based collaborators that help generate article summaries so that readers on the go — or those with particularly narrow focus windows — can get up to date as quickly as possible. Along that line, in our May 2024 Release, we introduced the "Livingdocs Assistant" platform; "Livingdocs Assistants" make use of generative AI or any other system to implement machine-based "collaborators" to support journalists in doing certain designated work, bringing more flexibility to a newsroom's workflows. In a final allusion to the local cafe, some cafes may be franchised, and therefore have decor, menus and quirks that are locale specific. A multi-brand news publishing house has the same set of parameters. In a news company that has multiple brands defined according to region or thematic content, while there may be some overlapping content, certain content would be showcased or prioritised differently depending on the audience. In this case, editors would be well served by technology that is able to curate and deliver digital news with specificity, and can designate certain components to be delivered only for certain brands, regional contexts or thematic focus. Being able to place conditions on content to align with a given brand is especially useful if a publisher presents the same homepage or publishes the same articles across different yet connected brands. This capability can also be applied to conditions related to time and date, which allows for greater possibilities in more complex page management scenarios. Knowing how valuable this functionality can be, we introduced Brand Conditions in our January Release in order make the curation of pages even more powerful and facilitate more multifaceted page management. In today’s news media landscape, news publishers must find balance in the human-machine relationship while taking an intentional, people-centered approach, both within an organisation and outwardly towards its readers. For editors to maintain creative control rather than letting GenAI take over every time they feel writer’s block. For news media companies to use technology to get their content even closer and more relevant to their readers. For publishers to design and align their content algorithmically or with automation according to specific user needs to create a relationship of trust. At Livingdocs, we proactively support the journalists by finding streamlined solutions to make their content more reader centric in this digitalised news space. We are in constant dialogue with our customers so that we can keenly understand the challenges their newsrooms face and offer a product that can overcome them by prudently leveraging innovative technologies and utilising the expertise of our dynamic and dedicated team. There may not be any sign of technological advancements slowing down, but in the world of digital news, keeping readers, their needs, their behaviors, and their world at the center of decision-making related to digital transformation is the only way forward to maintain reader loyalty, economic viability, and ultimately personal integrity. --- ## On the Rise: Livingdocs Scores 2nd Place in the Kress Pro Ra URL: /en/blog/kress-pro-ranking-2022/ On the Rise: Livingdocs Scores 2nd Place in the Kress Pro Ra On the Rise: Livingdocs Scores 2nd Place in the Kress Pro Ranking 2022 Exciting news! We are thrilled to announce that Livingdocs has been awarded 2nd place in the Kress Pro Ranking 2022 of the best online content management systems in the German-speaking market. In only four years, we have risen from 9th place to 2nd place in Kress Pro’s annual ranking, this year placing only behind Coremedia. As a digital-first editorial system, we are proud to achieve this ranking, as it reflects our growth and solidifies our position in the publishing software market. To come up with this year’s ranking, Kress Pro assessed the top 100 offerings in three areas within the GSA publishing market: newspaper, digital and magazine. Editorial and content management systems were ranked according to the sales figures of and visits to the publications where they are in use. With the online publications using Livingdocs receiving 688.6 million visits in the past year, we are extremely proud of the impact we are making in the digital media space. As a digital-first editorial system, we have successfully supported several customers in their the transition to the online publishing arena, including NZZ, Süddeutsche Zeitung Magazin, and Heute. We look forward to continuing to facilitate newsroom workflows for media companies as they digitalise their business models and products. What’s next for Livingdocs? Follow us on LinkedIn or sign up for our newsletter to keep up to date with our news. --- ## Kordiam & Livingdocs: How two systems seamlessly connect con URL: /en/blog/kordiam-livingdocs-circuit/ Kordiam & Livingdocs: How two systems seamlessly connect con Kordiam & Livingdocs: How two systems seamlessly connect content planning and creation for a streamlined circuit of newsroom workflows What does the typical interaction between Desk-Net and Livingdocs look like? At Livingdocs we are focused on facilitating newsroom workflows for some of the biggest news publishing brands in the GSA market. How do we do this? By providing a robust digital content management system which supports journalists to collaborate and create and manage content with ease. *This blog post refers to Desk-Net, which has since changed its name to Kordiam.* But we also know that content creation is not the only element necessary in order for an editorial newsroom to function efficiently and effectively. Several different (and ideally integrated) elements are needed to compose a technological structure that can support digitally-driven newsroom workflows in major news publishing houses. This is why we actively build a strong partner network with market leaders in specific areas of newsroom tech whose services can complement our content creation and publishing system. For example, planning content production and distribution is an essential aspect in the daily goings-on of a newsroom, and is inherently connected to the content creation process. However, if the work streams of content creation and content planning are not well integrated, this results in an unpleasant user experience with users having to switch between systems to work on a single piece of content; this can lead to significantly higher numbers of clicks and undue time spent toggling between systems – rather than creating and planning content – as well as increasing the potential of user error. In order to better connect the stream of content planning activity to that of content creation to ensure our customers enjoy a seamless user experience, we have been collaborating for years with Desk-Net, a market leader in content planning for news publishers. Based in Hamburg, Desk-Net has been serving publishers in Germany and Western Europe with their proprietary scalable planning system since 2011. Given our shared focus in the German-speaking market, Desk-Net approached Livingdocs in 2017 to express their interest in integration possibilities and to invite us to show our product at one of their Desk-Net Days events. We both quickly realised that joining forces would be a pragmatic and mutually beneficial move, that in order to thrive in the dynamic world of digital media, collaboration with fellow leaders was the best way to go. And that’s how the partnership began. But what is a partnership if two products cannot work well together? When creating partnerships with other systems, we prize easy integration capability as a key requirement. In fact, one of the most attractive aspects of Livingdocs is that it is easily integrated into a customer’s existing ecosystem; this characteristic serves as the foundation of our strong partner network. We want to make sure we do not disrupt our customers’ workflows when we are introduced and connected with existing systems. Moreover, when it comes to integrating with large content management systems, few tools can match Desk-Net’s integration capability. This is why our ease of integration with Desk-Net is an important competitive advantage for our clients. Since the start of our partnership, we have shared clients a long list of clients – Süddeutsche Zeitung, CH Media, Swisscom, Der Standard, NPG, NZZ, Handelsblatt and 20 minuten to name a few – and have seen them improve their content planning and creation activities and user experience significantly thanks to our combined support. A user plans topics and their distribution schedule in Desk-Net; for example, an editor can plan to publish a story about a pressing world issue at 4 PM on the international news page and then at 6 PM in the daily newsletter. This planning is essential to coordinate collaborative efforts and keep workflows cleanly defined. It is through the integration with Livingdocs that the user is able to execute this planning: When it comes to planning and executing tasks, you plan a story and create a task in Desk-Net, and then this status change is reflected directly in Livingdocs, and users can go straight into the process of article creation without having to switch systems. In fact, when it comes to status updates, there is a way to have both uni- and bidirectional synchronisation between the two systems. For example, in the latter case, if an editor creates a story in Desk-Net, the respective article is automatically created in the Livindocs editor, as well. And if the author of that article decides to change the title of that article, for example, this change is reflected immediately in Desk-Net, too. To note everything already filled in via Desk-Net – like author name and keywords – is synched to metadata of the article being created in Livingdocs, saving time and significantly reducing clicks. The other half of the integration capability lies in aligning content with the desired distribution channels (e.g. newsletter, digital edition, topic pages) so users can see what goes where and when. Several customers in our portfolio currently benefit from optimised distribution workflows thanks to the combined power of Desk-Net and Livingdocs. For example, CH Media – one of the leading Swiss media companies producing high quality news content for dailies, weeklies and magazines – uses Livingdocs and Desk-Net to support their combination of print and web-based workflows. Users plan the print and web content and set the relevant metadata in Desk-Net. This information is sent to Livingdocs where the previously entered data is used to create a web article and, from that, a print article, which is then sent to the print system. All of this goes on seamlessly without the user having to leave the system they are in. Particularly crucial for news publishers focused on print, users can define in Desk-Net the length of an article for the print edition, allowing the editor to craft a text in Livingdocs accordingly. Therefore, even if a news publisher is not pursuing a purely digital strategy, the combination of Desk-Net and Livingdocs can still help optimise parallel workflows. Another interesting use case of Desk-Net and Livingdocs in combination is seen at Süddeutsche Zeitung (SZ), albeit in two special cases. The first SZ case is one where users can see the planning data for a page clearly through a very deep integration into Livingdocs. Fields can be synchronised via automation and page and article statuses are synched and communicated back through Desk-Net. Mapping offers are also automated. For example, a user can be mapped to a task (e.g. to write a text), and then can be mapped by name and connected to Livingdocs. Parameters providing word count are also mapped. Data in Desk-Net is restructured to be clearly and coherently shown in the event of changes. This all allows for a crystal clear and coordinated overview of the topic planning and the content as it is being created. Moreover, a user can see all of the content planned in Desk-Net for the day in the sidebar, and either can drag and drop elements into a page directly, or use the info in the metadata (like a planned publication date) to make the article part of a list and automatically generate a certain part of a page accordingly. Indeed, SZ relies on Desk-Net as the central dashboard for planning and managing all of its digital content. If a topic is not in Desk-Net it will not be published. Desk-Net maintains a treasure trove of metadata for each piece of content, including the date of publication, format and target platforms. The second special use case is SZ’s digital edition, known as the Digitale Ausgabe, a premium finite product. In order to liberate resources and simplify the e-edition’s production process, SZ has developed a novel workflow that leverages Desk-Net metadata to automatically pre-produce 80% of the Digitale Ausgabe. So as journalists meticulously plan all of their content within Desk-Net, Desk-Net metadata seamlessly generates 80% of the e-edition, allowing journalists to focus on reviewing and refining the e-edition as needed in the Livingdocs CMS, which is seamlessly integrated. SZ views this new workflow as a revolutionary step that will play a pivotal role in enhancing the Digitale Ausgabe in the years to come, and open up the possibility to pre-produce other products in the future, such as newsletters and print editions, all while fostering transparency, collaboration, and a sense of ownership among SZ journalists. Check out the Desk-Net + Livingdocs integration for the Digitale Ausgabe below, as demonstrated by Süddeutsche Zeitung's Senior Editor for Digital Strategy and Innovation, Hannes Vollmuth, during our first Spotlight Event. When reporting the news, editors don’t want to be slowed down and frustrated by a friction-filled user experience, where they have to jump between systems to complete a task or enter the same data twice in two different places. That’s why smooth integration between systems is essential for streamlined newsroom workflows. The partnership between Desk-Net and Livingdocs is a perfect example of how two systems can work together to create the best possible experience for their users. It’s a tried and true collaboration resulting in major benefits for customers, namely less clicks and more time for focusing on what really matters: creating world-class journalistic content. --- ## Livingdocs and Adobe: Bring Your Publishing Tools to the Nex URL: /en/blog/livingdocs-and-adobe/ Livingdocs and Adobe: Bring Your Publishing Tools to the Nex Livingdocs and Adobe: Bring Your Publishing Tools to the Next Level How it works Responsibilities Data Flow 1+1 makes 3 Adobe AEM is the Gartner leader in content management and one of the most widespread solutions in the corporate CMS landscape. Big companies from UBS to Airbus trust the solution to run their large, multi-national web applications and have built up whole teams internally and externally to support the software. Livingdocs on the other hand is a system that subscribed to the vision to make publishing on the web both easy and powerful. Large publishing houses such as NZZ and Süddeutsche Zeitung trust the solution and thousands of journalists use it every day to produce the news you consume every day. With the advent of publishing in corporations this yields a huge potential. We’ve realized this potential and built the Livingdocs Editor Cloud, a fully cloud-managed solution that integrates with existing Adobe AEM installations. The rest of this article will shed light on how exactly our solution works and how the integration with Adobe AEM was done. The idea is simple. We provide you a fully cloud-hosted and managed Livingdocs instance where your editors can login via any web browser. Everything they write in Livingdocs automatically lands in your existing Adobe AEM installation and is published to the web using your existing AEM pipeline. You get the best of both worlds: the superior publishing editor Livingdocs together with your existing corporate CMS solution. Our Editor Cloud defines a clear separation of concerns in order to ensure conceptual consistency. AEM remains responsible for the information architecture and is responsible for the technical publication of all articles. This ensures consistency in the content architecture and allows to keep concepts that are implemented in AEM such as Tagging. Since the articles are delivered through AEM Author and Publisher we guarantee consistency towards other system layers such as the caching solution. Livingdocs is responsible for all content that is written in the Livingdocs Editor and all content related workflows such as reviews, proofreading and orchestration of collaboration with document history (time machine) and track changes. Optionally, the Livingdocs DAM can be used to manage images. This setup ensures consistency of content states, i.e. articles from AEM Author can not conflict with their counterparts in Livingdocs. In order to realize this separation of concerns, certain functions are turned off in AEM Author, e.g. the ability to copy, delete or create articles can be disabled in AEM using standard ACL configurations. This guarantees that articles are only copied, deleted and created in Livingdocs and no conflicts arise. This section is a bit technical and oriented towards AEM implementers. Feel free to skip to the final section. All data flows are based on a JSON format. Both Livingdocs and AEM support JSON natively and JSON nicely integrates into the AEM underlying JCR data storage. Communication between Livingdocs and AEM Author is orchestrated via a service bus (Apache Kafka is our weapon of choice here) and ensures nothing is ever lost in transit as well as providing traceability and replicability. The JSON that Livingdocs sends to AEM Author exactly matches the target JCR structure. Metadata is mapped to the respective JCR nodes of your existing AEM installation and the article itself is rendered in Livingdocs to HTML and provided to JCR as an html node. The example below visualizes a possible JCR structure exported from Livingdocs. This minimizes dependencies between the two systems as AEM doesn’t need to have any knowledge of the Livingdocs specific data format. Another topic are the URIs of articles. They are generated in Livingdocs and passed to AEM just like the rendered HTML article. The form of the URI follows a mutual pattern, usually the existing URI pattern used in AEM. Authentication is solved using SSO enabling editors to have one login for both systems and easily navigate between Livingdocs and AEM without the need to re-authenticate. Using AEM together with Livingdocs gives you a whole new level of possibilities. Rather than just sticking to the abilities of one system you combine strengths and get a publishing solution on par with what large publishing houses are using. Corporate communication is becoming ever more crucial as brands enter the information landscape and not only inform sales decisions but also public opinion and discussion, a realm previously assigned to the traditional mass media. With great potentials, new challenges arise. Livingdocs and AEM give you the tools you need to tackle those challenges and enter the future of corporate communication. --- ## Livingdocs Vision & Roadmap 22/23: How Implementation Partne URL: /en/blog/livingdocs-2022-2023-roadmap/ Livingdocs Vision & Roadmap 22/23: How Implementation Partne Livingdocs Vision & Roadmap 22/23: How Implementation Partnerships Serve as Our Moving Mileposts At Livingdocs, collaboration is at our core. We pride ourselves in our synergistic approach to developing our product; instead of building our product in an isolated vacuum, we actively co-create it closely and transparently with our trusted customers and partners. We value the feedback of our community, and are prepared to pivot in order to meet the actual demands of newsrooms. We want to make clear that the Livingdocs vision for the future is a living vision, one that will continue to adapt in line with the ever-evolving landscape of news publishing in the digital arena. In this way, we have come to realise that the idea of a rigid ‘Roadmap’ with set destination points does not reflect the way that we best serve our customers and partners. It is with this open approach that we create the opportunity for true innovation. Therefore, when we share our Livingdocs vision for the future, we intend to spark an open and honest conversation about where we are going and how we can best respond to the needs of our customers and partners on that journey. We want to get your wheels turning, so we can smoothly cruise into the future together. Implementation partnerships are key here. So how do they work? When developing new features and capabilities, we listen to the editorial requirements articulated directly by our customers, and we work together as a team, and in concert with our partners, to provide an implementation proposal that suits these needs. Our Product Managers regularly meet with clients and partners to evaluate how we can help our customers achieve their goals faster and with less effort. We ask questions to truly understand our customers’ cases, and we explore which of our partnerships can be best leveraged to fit the needs articulated. We work closely with the relevant partner to give full shape to the concept, continuing to refine it until all parties are on board. We then present the partner with a feature proposal, partnership offer and timeline, which if agreed upon, initiates the process of implementing and integrating said features with a customer within the defined framework. The work is ongoing, and we work together to continually refine and improve the feature. The journey is collaborative from start to finish. With each Livingdocs release, the features we develop are often a result of implementation partnerships. For example, in partnership with our customer t-online, we implemented and integrated the Retresco plugin, an external service for text analysis and tag creation. We also created flexible parameters for defining metadata and optimised internal processes for t-online’s Media Library. As a result, publication workflows have been markedly accelerated. In collaboration with the Süddeutsche Zeitung, we are currently developing the capabilities and features related to finite digital product management, as well as integration with our partner Desk-Net. Back home in Switzerland, we are working with the Swiss government administration to offer multi-language translation UI capability on their platform, along with metadata translation for the media library and data records. We are also working with NZZ on creating a planning system for news publishers, a new frontier for Livingdocs. For more information on the features we are developing, please visit our Release Notes portal. We would like to reiterate that we are a company driven by our values. We differentiate ourselves not only with our commitment to being a positive support to our customers and partners, but also by the principles that guide us, as defined in our mission statement below: We are also invested in honouring our connections face-to-face in this increasingly digital world. In an effort to demonstrate this commitment with our valued network, Livingdocs held its Summit in Berlin, co-hosted by our partner Ströer and customer t-online. Check out the impressions from this great event. Want to watch the recording of our 2022/23 Vision and Roadmap presentation by our CEO Gabriel Hase and CPO Beni Buess from the Summit? Click on the video below. If anything in these past years have taught us anything, it’s that the future is uncertain. And we are committed to being flexible, ever adapting to our customers needs and the landscape in which we operate. Let’s make publishing easier than ever – together! --- ## Media Library: How to manage all your media with Livingdocs URL: /en/blog/livingdocs-media-library/ Media Library: How to manage all your media with Livingdocs Media Library: How to manage all your media with Livingdocs New Drag & Drop Functionality Custom Metadata and Copyright Validation Our customer heute.at uses Livingdocs exclusively for the image workflow - and you can too. Our integrated Media Library got a lot of love and updates in the last release. Amongst other things, we made the dashboard completely configurable, it can now be configured the same way as document dashboards. We also added an improved full-text search and more filters (agency & time). Let’s jump right to the other highlights of these recent changes. The editor got a new toolbar action for the Media Library to search images and drag them directly into the document without first having to add an image component. This in-article view of the Media Library now also allows images to be dropped into the document. With the drop of the image, caption / source are automatically filled, and the alt text can be automatically filled from metadata if configured that way. The previous changes go hand-in-hand with an update to the metadata. It is now also possible to configure custom metadata for images, for example a validity range plug-in that defines the verification that the copyright of an image is still valid. For the validity check, we have also adapted our UI to indicate whether an image can still be used or not. Custom Metadata like validity dates can be recognised and icons show availability in the media library search and in the document itself so it gets easier to work with copyright restrictions on images. The image assets in the Media Library can be configured with custom metadata the same way as content types. When using required metadata on image upload to ensure certain properties are filled out before an item is added to the Media Library we now also support IPTC extraction through a configuration. Now it’s your time to get started with Livingdocs and the Media Library! --- ## Livingdocs Release July 2023: Enhanced Search Filter Definit URL: /en/blog/livingdocs-release-july-2023/ Livingdocs Release July 2023: Enhanced Search Filter Definit Livingdocs Release July 2023: Enhanced Search Filter Definition & Multi-Language UI Capability Enhanced Search Filter Definition Multiselect Option for Configurable Dashboard Filters Multi-Language UI Capability Configuration Capability for Multiple Custom Previews Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our July 2023 Release is live and ready for users to explore. In this release, we have introduced significant improvements to the search and filter functionalities so you can find and load the exact data you need with much greater ease. Moreover, we enhanced the multilingual capabilities by allowing for the creation of multi-language menus complete with translations for each and every single menu item. With this release, we have introduced a markedly more powerful way to define filters, which now allows for the use of logical operators: 'AND', 'OR' and 'NOT'. This general improvement can now be applied to three features when working in Livingdocs: When using our Public API to programmatically load articles, you can leverage the increased flexibility of function to define exactly what content you need. You can also put this to use for automatically generated pages. Thanks to the enhanced filter definition, you can now define different dashboards for different roles in the newsroom to present the specific articles needed for specific roles without any additional UI interaction. The third feature to which the new improvement in search and filtering can be applied is the creation of configurable filters by offering an interface which allows users to manually define exactly what they need to see. If the dashboard filters provided by Livingdocs don't quite cover  your use case, we have offered a good solution: the possibility to create configurable filters, allowing you to define filters yourself with the selections you need. Now, you can define these filters to enable users to select multiple options (multiselect) so that the documents resulting from a search can match one of, or a combination of, the filters selected. With the July Release, we have taken the next step towards a full multilingual UI experience: all the configured labels can now be configured in multiple languages. While users are not yet able to configure their preferred language, this capability will be introduced in the next release come September: In the next release, Livingdocs will provide all the labels in German, English, Italian and French, and users will be able to select which of these languages are used according to preference. For now, you can already start configuring all your labels in multiple languages in order to test the consistency before users have the capability to choose their preferred UI language. When defining Article and Page previews to enable users to see exactly what their work will look like once published, you can now include different preview variations thanks to the new configuration capability for multiple custom previews. Users can also toggle between different preview versions, with previews presented in the order they were configured. In addition, the custom previews will preserve the scroll positions when they are manually reloaded. This greatly improves the user experience when it comes to these previews, as you do not have to scroll back down every time a fresh preview is requested. Further improvements in the July 2023 Release include: When using the Distribution Planning Screens, you can now see which team is working on a story. What's more, we have improved the user experience when multiple users are planning article distribution simultaneously. You are now able to label every copy target more clearly in order to improve the labels in the Document Copy dialog. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. We are phasing out the old Prepare Publish Flow in favor of Publish Control. Looking ahead, Publish Control will put into full effect in the November 2023 Release. You can already opt into using this improvement. It has been one year since we made the Table Dashboards the default, and the July Release is the last one to support the old dashboards. Come the September 2023 Release, the dashboards customised by custom Angular Code will no longer be functional. As we have now enhanced the flexibility of dashboard configuration with different filters and columns, along with the ability to organise them in the main navigation, we are deprecating the Filter Sets feature which allows you to organise different filter settings and apply them from the Filter Bar. If you are using the Filter Sets feature, please contact us directly to discuss possible replacements for this functionality. The Filter Sets feature will be removed latest in the January 2024 release, with the potential for earlier removal if it no longer being used by any users before the January Release goes live. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release March 2023: Introducing the Planning Syst URL: /en/blog/livingdocs-release-march-2023/ Livingdocs Release March 2023: Introducing the Planning Syst Livingdocs Release March 2023: Introducing the Planning System Livingdocs Planning System API Consumer Management Retresco Queued Retagging Metadata Property Display Filters link rel="sponsored" Capability Anonymised User History It's that time again! Every other month, we at Livingdocs release an updated version of our product wherein we expand our product’s functionality with new features, capabilities and improvements. And now, our March 2023 Release is ready to spring into action. The March 2023 Release is major: We have introduced a host of new elements, including API Consumer Management, Retresco Queued Retagging and most notably our Planning System. Further features and improvements include Metadata Property Display Filters, link rel="sponsored" and Anonymised User History. Want to dive deeper? Keep reading! The Planning System was created in collaboration with our customer NZZ. Fully integrated within Livingdocs, the Planning System maps the process from pitch to buy-in and task management, and from writing and creating content to distribution planning and rollout on different channels. For example, users may either start writing an article immediately in the Editor or start by creating a pitch, used in a newsroom to share an idea along with relevant metadata – e.g. the topic and the team that would work on the story. If approved, the pitch is built upon to become a fully-fledged article. For larger, more time-intensive stories, a buy-in can be requested for a pitch – or even an article in progress – in order to obtain support from the editorial management which can then be mapped in a more formal way. A dashboard shows all "open" requests for a buy-in so the parties responsible can organise and approve said requests more smoothly. Collaboration amongst users remains transparent with the Team Feature, and multiple distribution channels can be configured and divided into groups, so that content distribution can be planned with greater ease. The introduction of the first iteration of the Planning System within Livingdocs represents an exciting shift towards Livingdocs being a one-stop publishing workflow shop rather than “just” a CMS and Editor, a more multifaceted offering complete with finite products and a broader spectrum of workflow support. Would you like a personal introduction to the Planning System? Feel free to contact our CPO Beni Buess for a demo. Livingdocs users can now take advantage of more control when managing tokens for third-party applications thanks to API Consumer Management. It’s now possible to store names and descriptions along with tokens, to help you remember who is using a token and, therefore, might be a point of contact. You can also see when a token has last been used thereby making it easier to find the right people to talk to when you plan a change of your content format by adding or removing components, or changing the metadata configuration. Users can now effortlessly initiate automatic mass changes to existing entities. Now, existing tags no longer need to be changed manually; rather they will be updated and published automatically in a queue so as not to overload the Retresco system. These new filters on the dashboard can be used to configure a filter for a specific metadata property with ease. As this feature is in its first iteration, not all metadata types are supported, though we are able to implement filters not yet offered on request. This functionality addresses the demand for the ability to configure Table Dashboard columns for metadata properties. In the near future, this functionality will be expanded upon to include the capability to configure a wider range of metadata for documents, make it visible on dashboards, and allow users to filter for it. This new feature enables users to mark a link as a sponsored link. This capability aligns with Google’s recommended approach for qualifying outbound links. Driven by a direct customer request, project teams in working collaboration can now choose whether or not changes made to content show which user made them. This data can now be anonymised after a designated configurable time, e.g. after 30 days. Other improvements in the March 2023 Release include: Comments in the Document EditorWhen you click a word that has a comment attached, the corresponding comment is now highlighted.` Publication Dates in Publish ControlDates can now be managed when importing documents via the Import API. The Publish Control UIPublish Control now has more clarity thanks to visual improvements. To get more in depth information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release May 2023: New German User Interface URL: /en/blog/livingdocs-release-may-2023/ Livingdocs Release May 2023: New German User Interface Livingdocs Release May 2023: New German User Interface German User Interface Document Access Control Issue Management: Navigation and Preview Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our May 2023 Release is live and ready for users to explore. In this release, we have incorporated new key functionalities including the German User Interface, Document Access Control and Issue Management: Navigation. We have also extended and enhanced the functionality of the Planning System, and implemented further improvements like Metadata Preview and Working Title. Want to dive deeper? Keep reading! We at Livingdocs have reached a milestone: the entire Livingdocs User Interface has been successfully translated into German, so that users have more options available to them for greater accessibility and a more comfortable user experience. For the time being, this language setting must be configured across the board for all users in your newsroom. In future, you will be able to configure your own labels for metadata properties in several languages, allowing individual users to switch between languages at their discretion for complete multi-language UI experience. Users now have more fine-grained control over who is allowed to create, edit, update, read and publish documents. You are now able to configure all these access rights on a Content-Type level, whereas before, you were limited to document type level configuration (e.g. article, page, data record). When managing finite products with Livingdocs, you now have full status oversight of an issue in its entirety, as well as of its individual pages.. The new Navigation Bar allows for seamless and direct access to specific pages within a single issue. Moreover, it is now possible to generate a preview for a single page of an issue through the asynchronous rendering process before publishing. Further improvements in the May 2023 Release include: Livingdocs Planning SystemThe Planning System now allows users to see the tasks assigned to them listed on the Home Screen, as well as plan multiple articles in a Bundle, thereby enabling a set of articles about the same story to run through a process together. In addition, the new Team Filter allows users to see which articles specific people are working on.Would you like a personal introduction to the Planning System? Feel free to contact our CPO Beni Buess for a demo. Metadata PreviewThanks to a new preview function set next to metadata form elements, users can immediately see the impact of their changes. t-online is currently using this feature, for example to allow journalists to optimise line-breaks in a specific component for their website. Metadata Previews can be configured per Content-Type. Working TitleThere is now a clear separation between an article's working title and its article header title, allowing for a fixed and stable working title of an article in perpetuity for internal use. The article header title and teaser title, on the other hand, can be changed multiple times. Document Editing ToolbarThrough visual and structural improvements, the Document Editing Toolbar now presents itself in a more clear and aesthetically pleasing way. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Roadmap 2021/22: What the Future Brings URL: /en/blog/livingdocs-roadmap-2021/ Livingdocs Roadmap 2021/22: What the Future Brings Livingdocs Roadmap 2021/22: What the Future Brings Newly Created: The Implementation Partnership Improve Product-Market Fit for Publishing 1) Roadmap Editing Experience 2) Roadmap Headless CMS Livingdocs Summit 2021 First of all, we want to state that we at Livingdocs operate fundamentally different from other product companies. We are not building a product for our customers! We are building a product WITH our customers. And that is something we are grateful for and that we want to keep on doing. That’s why we value co-creation, close contact and open discussions with our customers and partners.We might not be a traditional product company… but you could say we are an agile software company in that we chose to present you our roadmap and what the future with Livingdocs will hold for you. And most importantly: talk with you about it. In order to ensure our customers’ requirements are integrated into the core of Livingdocs, we have set up a new implementation partnership process. Close cooperation between Livingdocs and the customers is key here. The customer pays a contribution (sponsorship) as a fixed price and receives a date guarantee and a say. Features that are relevant for publishing are thus built to the core and are available to all Livingdocs customers (no customizing). On top, we encourage our customers and publishers to team up to sponsor a feature, especially larger ones. Currently, we are working on three implementation partnerships: for T-Online we are working on Multi-Lists and a Page-Inbox for NZZ we are improving the topic planning for the Swiss Federal Administration the handling of multi-language documents and data records is being enabled. The world of publishing is where Livingdocs comes from and where we see the strongest product-market fit. Thus, our strategy for 2021/22 is to further improve on this fit and work on the cases that will make Livingdocs even more intuitive and collaborative. Improved Page Management and further scalability optimizations will be part of this focus. This is what our concrete roadmaps for the editing experience as well as for the headless CMS looks like: Points on the upwards line are in concept work, i.e. we know the pain point is and try to find out what to do about it. Points on the downwards facing line are defined and in implementation. Multi-List Editor: Allows you to manage all lists in one view in the context of a page. Page-Inbox: Possibility to assign articles to a page, which can then be dragged from the inbox onto the various lists for placement. Multi-Language Data-Records: Implementation of the translation workflows for data records. Image Cropping: Extension of the Livingdocs cropping mask by a focus point to auto-generate various formats. Efficient Teaser Management: Drag and drop documents onto pages (analogous to assets) and efficient search. Content Planning: Bring planning data closer to Livingdocs in order to better cover the editorial process from idea to publication. Evaluability of the planning (conversion goals, etc.). Component Handling: Improvements in the handling of components, e.g. moving several components at the same time. Inline Component Actions: All actions should come from the sidebar directly next to the component (reduce click paths). Side panel remains for properties and customizations. Points on the upwards line are in concept work, i.e. we know the pain point is and try to find out what to do about it. Points on the downwards facing line are defined and in implementation. Composition API: Replaces the current render pipeline and enables rendering of editable teasers to HTML (currently only JSON supported). Allows bulk queries on teasers in overview pages and thus enables significantly faster rendering (optimized DB queries). Bulk loading makes applications such as duplicate filters, ad placement and timed publishing much easier. Document Import / Export: Improvements in exchanging content between projects. Metadata Plugins (Vue): Possibility to write metadata plugins in Vue. Documentation: Relaunch of the documentation based on customer input. Embedded Documents: Ability to nest documents within documents (e.g. for globally shared info boxes). Design Workflow: Simplification of design versioning and automatic resolution of breaking design changes. Fully validated Project Config: Semantic validation of the project config (currently only JSON schema). In order to stay connected with our customers and partners, we are organizing an annual event, the Livingdocs Summit, to present the roadmap of Livingdocs for the coming year. You can check out some impressions from this year’s event, which happened in the beginning of September in the heart of Zurich, below: You can also watch the recording of our 2021/22 roadmap presentation by our CEO Gabriel Hase during the event. We look forward to the upcoming Livingdocs features and improvements as well as new implementation partnerships and future events. Let’s make publishing easier than ever – together! --- ## Opening the Door to Broader Page Management Possibilities URL: /en/blog/page-management-possibilities/ Opening the Door to Broader Page Management Possibilities Opening the Door to Broader Page Management Possibilities Inherited lists and manual placement of individual articles High-quality hyper-curation with editable teasers Enabling easier pre-publication page preparation with conditional components Better workflows around A/B testing via Document Commands API Fixed-position promo articles in containers with dynamic teaser lists Large-scale automation and optimised curation with metadata tagging De-duplication: A not-so-deep dive Looking ahead At this year’s Livingdocs Summit, we presented some big news during our Keynote: that we are shifting towards a more standardised product. Indeed, we are offering a leaner approach: an individual configuration of standardised components with as little extra code as possible. This diverts from the previous direction where Livingdocs was a generic solution which required a customised implementation for each customer. We also highlighted our focus on supporting curation where it adds value and automation where routine work can be replaced. This approach allows us to expand the possibilities of our product more boldly and extensively in order to best meet the evolving needs of our customers. So what functionalities are we focusing on when it comes to offering broader workflow support out of the box that can be individually configured to suit a customer's specific needs? Where will this shift be reflected? Let’s start with page management. Why is page management so important? Because the page is more important than ever. Brand visibility and loyalty is critical to counter GenAI agents and search engines, and the news publisher homepage is *the* place where brand visibility and loyalty begins. Moreover, in the spirit of “destination first” – a concept explained at our Summit by Süddeutsche Zeitungs’ Hannes Vollmuth – a digital news homepage must be a place readers want to go, where they are enticed to stay. Therefore, pages must be managed intentionally with the aim of providing the most enriching, engaging material possible. Page management has long been a key offering in the Livingdocs product; it was even a key topic in last year’s Spotlight with Süddeutsche Zeitung. In alignment with our commitment to conscious growth, Livingdocs page management has now evolved over the course of many months of development into a complex interplay of features and capabilities which, for the first time, allows for many of the most prevalent use cases in one package. All of these functionalities come with de-duplication and require no customisation. Let’s dive into the use cases where these functionalities can come to life: Inherited teaser lists shared across different yet connected brands can be given local emphasis in each individual portal with manual article placing. This can apply not only to localisation cases, but also to brand emphasis, where articles for only one specific brand can be pinned amongst a combination of lists for several brands.   While this functionality pertains particularly to multi-brand organisations, there is potential for use within a single brand. This functionality not only promotes efficiency, but also allows for keener reader centricity. In order to accommodate SEO-enriched long-tail articles that deserve a spot on the homepage, users can look to editable teasers. Editors can change the title (and even the image) of an article teaser without changing the article itself -- or teaser placements of the article on other pages -- in any way. This allows such articles to be coherently incorporated to the theme and picture of a page, without affecting its SEO impact. To help eliminate stress on publication day while allowing for stories to develop, editors can prepare a page ahead of time with conditional components which go live only under designated parameters. So far, conditional components have been triggered by date and time; in the coming months, it will be possible to define conditions according to brand. These features enable greater flexibility and smoother publishing workflows. While A/B testing is not possible within Livingdocs, users can now take better advantage of external testing tools thanks to Document Commands API. Rather than having to manually adjust an article title to a winning headline determined by A/B testing, the original title is adjusted automatically by the external tool. Facilitating the testing of headline performance helps ensure your homepage is the desired destination for your readers. In a blend of automation and curation, users can manually pin a chosen article to a position inside a container in which the remaining spaces are filled automatically by a teaser list. This accommodates strategic placement of articles and information – like the case of a sponsored article that must be in a particular position – differing subtly from the localisation case. This fixed positioning of a teaser can be executed even before said article is live. Livingdocs has long connected with external systems to handle metadata within Livingdocs articles. This capability is now accessible via page management: The text is sent to the external system which analyses the text, the tags are determined accordingly and end up in the metadata; the component then senses what is in the metadata and creates filters for conditions in article display in page management. Similar to topic page creation yet on a grander scale, this allows for optimised curation throughout the publication. Having de-duplication within Livingdocs is key to ensure an article is displayed only once on a given page. In the case of inherited lists, if an editor decides to pin an article from that list as a key feature, it will be removed from the list, but only on that page. With de-duplication within Livingdocs, rather than on the front end, editors can better rest assured that they are able to make the most of the functionalities without having to worry about a duplication glitch. When it comes to page management, we’ve come a long way but the journey is not finished. Keep your eye out for developments in upcoming releases on how we are continually boosting the potential of page management, with features like brand components. As we move into the future, we want our product to provide the perfect blend of individualisation and standardisation so customers can leverage the best of Livingdocs to suit their specific needs seamlessly and right out of the box. Besides page management, this shift is being reflected in the ways our product can now be delivered – as an Azure-hosted Managed Service – as well as in the comprehensiveness of our solutions so we can offer more holistic workflow support – including planning system, asset management, page creation and print preparation. We want the functionalities within Livingdocs to leave nothing behind, so all you need is Livingdocs. Onwards and upwards! --- ## Page Management with Livingdocs: Future-Proof Curation Suppo URL: /en/blog/page-management-sz/ Page Management with Livingdocs: Future-Proof Curation Suppo Page Management with Livingdocs: Future-Proof Curation Support Süddeutsche Zeitung: Page Management with Livingdocs in Action The Livingdocs Approach to Curation and Page Management When it comes to our product, we at Livingdocs strive to give our customers the best. For us, this means creating a product that facilitates a shift in perspective, and makes it possible for news publishers to produce and distribute digital news at their absolute best thanks to our straightforward, intuitive tech. This requires us to keep our product both highly flexible and robust, able to accommodate a wide variety of needs and processes without being overly complicated, able to evolve in line with the rapid pace of digitalisation without compromising reliability. An area where we see this need exemplified is in story curation: how, when and where media companies choose to present their information. And for news publishers, page management is integral to a well-curated digital publication; it is the ‘how’ behind the ‘what’. However, page management is not a uniform process in the industry; rather it is quite complex and often dependent on a news publisher’s business model: an advertisement and SEO-driven model versus a subscription model, for example. In practice, the approaches to suit these specific models can sometimes look quite different. For instance, Livingdocs customer blue’s page management is mostly automated thanks to metadata tags, whereas Süddeutsche Zeitung's page management is a semi-automated process with a manual option, and is largely based on metadata coming from Desk-Net. Moreover, the matter is further complicated as no newsroom has the same workflow, reflective not only of the overarching business model, but also of the organisational structure, journalistic strategy (i.e. when and why to update readers) and historical legacy. Even more so, all of these elements are subject to change in varying degrees. In this way, publishing houses need a page management solution that is robust enough yet flexible enough to suit different, and fluctuating, business needs and models. And at Livingdocs, we work to provide the simplest, most straightforward solution that addresses the greatest variety of issues, so that it is not only faster for us to innovate, develop our product and create additional features, but is also beneficial for the customer, as it allows for a more agile – and, in the long run, cheaper – approach. One of our customers with which we have greatly supported the page management process is Süddeutsche Zeitung (SZ). Our goal was to make page management as easy and, yes, fun as possible for this world-renowned newspaper as part of the transition of their digital news platform to the Livingdocs CMS. With roughly 300 people involved in page management at SZ – handling teasers, images and other various elements – allowing for a seamless collaborative experience was key. And that’s what we provided. The features that support page management at SZ, and with other Livingdocs customers, include drag and drop teaser elements (e.g. photo galleries, images, articles and videos) and real-time collaboration tools. We also accommodate different approaches, namely manual versus automated, by enabling the easy management of manual lists as well as the creation of automated lists with configurable rules. To note, traditional page management is not the only curation support that Livingdocs can offer; we also enable the curation of finite products like daily editions or special occasion issues. In the case of SZ, this refers to their premium product, the Digital Edition. When creating the Digital Edition, the content with which it is built is often ready only an hour before it must be published, and sometimes must be completed by an editor who must both add their own article to the edition and publish the edition in its entirety. Therefore, page management cannot be a source of delay or resistance. It must be lightning-fast and frictionless. With Livingdocs, the editors at SZ have enhanced navigation capabilities between individual pages in an issue for a better user experience. Each page number of the Digital Edition has a colour which denotes a status, so there is a clear overview of the overall creation progress, as well as ease in seeing what exactly needs to be addressed and where in order to move forward. Since implementing Livingdocs, page management at SZ is more effective and pleasant. See what Fabian Heckenberger, Managing Editor at SZ, had to say about why SZ chose Livingdocs for page management at our recent Spotlight event. Livingdocs sees no technical distinction between the software that allows users to edit articles and that which enables page management. Rather, it is simply a matter of choosing and configuring specific components and features to suit specific needs, allowing for flexibility while still offering a coherent, unified user experience. This is especially relevant as, in this ever-evolving digital news landscape, even news publishers themselves have trouble clarifying what exactly a page is versus an article, an evolving story or a news ticker. We want to facilitate the evolution by not standing in our customers’ way with unnecessary technical distinctions. Instead, we give you the configurable features that allow you to experiment and organise your publication in a way that reflects your newsroom and overall mission. Looking at the industry landscape, we have seen a shift in page management with many news publishers working initially in print with the approach of trying to fill pages and focusing on distribution, to being more topic-focused and highlighting what’s important and what readers really want to read. We have also seen that this is often easier said than done. We know change is hard, but we aim to make it easier, at least from the technical perspective. When news publishers keenly articulate the main purpose of their pages (i.e. whether it serves as a primary news overview for subscribers or a long-tail teaser list for better Google indexing and discoverability) we can better find a solution, and will leverage our network of trusted partners in order to find the best one available. For example, in cases where increasing automation would save opportunity costs in regard to journalists having more time to focus on their editorial content, we could optimise the potential of metadata through automated tagging related to topic, level of significance, reader needs, etc. thanks to our partnership with the AI solution provider iMatrics. Looking ahead, we aim to continue offering a unified experience for news publishers working in the digital realm, giving them everything they need to design a workflow which suits their newsroom best in regard to both distribution and topic planning. With the new Livingsdocs Planning System, which deeply integrates page management features and workflows, news publishers can upgrade and adapt the way they produce and distribute the news without being held back by rigid technology. They can redefine and fine-tune their news products for maximum reader impact while reducing the strain on their newsroom. They can explore and optimise page potential, creating new possibilities for how they tell stories that matter. Just because something works doesn’t mean it is being utilised to its fullest capacity, and we want our customers to thrive in the digital age rather than struggle to exist. With our product, set of tools and strong partner community, we allow our diverse range of customers to evolve as effortlessly as possible in order to remain competitive and creative, whether that’s managing a page or planning the article distribution for the day. We want our customers to have the best of Livingdocs, so they can find their own way to best inform their readers, and ultimately, make the impact on society they intend. --- ## Fast, Faster, Living-Times Magazine: How Pre-Fetching Has Re URL: /en/blog/pre-fetching-tech/ Fast, Faster, Living-Times Magazine: How Pre-Fetching Has Re Fast, Faster, Living-Times Magazine: How Pre-Fetching Has Reduced Our Loading Times The technical deep-dive How did we get there? Have you ever wondered what a Livingdocs website looks like? The answer is easy: as you wish! Livingdocs is a headless CMS, so the frontend is provided by you — and thus 100% customizable. To get an overview about the versatility of Livingdocs, you can always check out some of the different website from our customers: NZZ Newspaper, NZZ Folio, SZ Magazin, Bluewin.ch, Swisscom TV, Luxembourg Times, or Main-Post. Or you can check out our own Magazine example: the Living Times. The Living Times is an open-source Magazine that can be found on github, whose content is entirely created with Livingdocs. As the Magazine is extremely content-rich, we faced the problem of long loading-times in the past. However our engineers have come up with a solution that optimizes the user experience immensely. We are trying to not get too technical here (the technical deep-dive can be found at the end of the article), but want to describe one of the features that make this Magazine unbelievably fast. The feature is called “pre-fetching”. Once the user decides he wants to read another article or switch to another topic such as going from Politics to Technology — the website will notice the user hovering above the Technology”-link and will already start downloading the key-data needed in order to display the page in the background. That means once the user is ready and clicks the link to “Technology”, he will already have downloaded all the necessary page-content and it can instantly be displayed. This makes up for an insanely great user-experience and keeps the user on the page longer as browsing does not take away his time. For the curious among you, Google has a similar approach in their AMP project, and you can learn more about it here. Quick loading times are especially important for users on a mobile device, because — as a matter of fact — users will quickly turn away if a page loads too slow. According to Google, a stunning 53% will leave the website if it needs longer than 3 seconds to load. You can see the re-vamped Magazine in action for yourself here. Our customers have a high demand for website-loading-speed or data-volume used on mobile devices. That’s why we decided to work with a new technology to optimize the user experience on our Magazine. Also keeping the developer-costs in mind, we have also simplified our current solution for easier use. The result: The Magazine now feels like a single-page-application (SPA). The new open source Magazine functions with two core, modern web technologies. One is gatsby.js — a static progressive web app generator and the other one is react, which gatsby.js builds upon. All of the magic starts with the plugin: gatsby-source-livingdocs — this will fetch all the data from Livingdocs. Once you have your data, you create different pages for your various content-types and generate them all during build time. This means once you deploy the progressive web app, pre-build pages are delivered instantly to the users versus waiting for the pages to generate first. This comes with the benefit of super efficient pre-fetching. Since you don’t need to load huge bundles for different routes and most of the pages are identical, the article content will be delivered as a very small json once you hover over a new article. Once the user actually goes onto that article, pictures or larger files will be fetched from a CDN. As the Magazine is built on top of gatsby.js & react, it serves as a very comprehensible example to understand how you can use Livingdocs for your use-case. As gatsby.js builds all the static files, this can be easily deployed on dozens of services. As the data is recursively fetched from the server, you could potentially handle thousands of articles for a blog or small Magazine with this example. (For publishers with millions of articles, we offer some different solutions). Check out the github repository for the Living Times Magazine here. --- ## New Feature: Quizzes and Polls URL: /en/blog/quizzes-and-polls/ New Feature: Quizzes and Polls New Feature: How Swisscom TV Engages its Audience with Quizzes and Polls In the media business, everybody is talking about engagement. Being able to engage an audience is crucial for success in many ways. This is why we are bringing a simple but powerful engagement mechanism to Livingdocs: quizzes and polls. During this year's Academy Awards ceremony, Swisscom published a series of quizzes on Swisscom TV. While waiting for the famous phrase «And the Oscar goes to…», the audience was able to test their knowledge about the Academy Awards by answering multiple choice questions on their TV screen. This was the premiere of our new quizzes & polls module that was recently rolled out for Swisscom TV. And it was a successful premiere – considering that it had to compete against some of the most famous actors on the planet. With quizzes and polls we enable TV viewers to interact with TV content via remote control. — — Cyrill Treptow, Head of Portal at Swisscom The quizzes & polls module in Livingdocs allows editors to create sets of multiple choice questions and publish them through the «Interaction Box» component. Answers can be either texts or images, allowing questions like «Who of the following directors has never won an Oscar so far?» The styling of these quizzes can be defined on a per-platform basis, so editors don't have to care about the design, but only about the content. «So what's the difference between quizzes and polls?», you might ask. A quiz typically consists of several questions in a sequence. Of course only one of the proposed answers is correct, and the user will get instant feedback whether he was right or wrong. At the end of the quiz he also gets an overall result to see how well he has performed. A poll on the other hand asks only one question. And of course there is no right or wrong in a poll: Here we are simply asking for opinions and preferences of the audience. For example: «What is your favorite movie from the Oscar nominations 2020?» Once you have answered the question, you are allowed to see the overall result of all participants. As mentioned before, the quizzes & polls module has recently been rolled out for Swisscom TV, and it will be soon rolled out for Bluewin as well. These two pilot projects will help us to further improve and extend this module. Our goal is to implement quizzes and polls for other clients as well and hopefully bring it to the Livingdocs service for everybody to test. --- ## New Feature: Real-time Collaborative Editing URL: /en/blog/real-time-collaboration/ New Feature: Real-time Collaborative Editing New Feature: How Real-time Collaborative Editing Works in Livingdocs Did you know that…? Publishing is all about collaboration. This is why we are introducing real-time collaboration to Livingdocs. Why is it important? Creating a publication is team work most of the time. Several authors are contributing content to an article, while others are adding photos and graphics. And in the end there is some kind of review process where even more people apply changes to an article. Traditional publishing platforms allow only one user at a time to work on a specific document. This slows the whole process down, since everything must happen in a strictly sequential order. If someone else is working on a document, you have read-only access to it, at best. This is not time-efficient, and it's not the way we work nowadays. Take Google Docs as an example: Here several people can work simultaneously on a document, and everybody sees instantly what others are adding or changing. This is real-time collaborative editing. Today, we are proud to announce that real-time collaborative editing is coming to Livingdocs as well. Simply invite other users to your project and see how they are contributing text and images, supporting and enriching your work. What does real-time collaborative editing feel like? Frankly, it's so simple that there is not much to say about it. As soon as another user opens the article you are working on, her profile picture appears in the upper right corner of the editor. And when a user starts editing, the border of that profile picture turns red. The same is true for the paragraph she is currently working on, so you can exactly tell where changes are happening. As long as a paragraph is being edited, it is locked for all other users, preventing any conflicts between them. But as soon as the user stops editing and all changes are saved, the paragraph is unlocked again, allowing other users to contribute. This happens within seconds and allows a true real-time collaboration experience. By the way: How can you tell what exactly has been added or changed by other users? Here our document history comes into play which allows you to compare any two versions of an article. This is not specific to real-time collaborative editing, and it is not even a new Livingdocs feature. But of course the visual presentation of all changes comes very handy when you are collaborating in real-time as well. So please go ahead and give the new real-time collaborative editing experience a try! We are very excited about this new feature, and hopefully you are too. We are looking forward to your feedback, and we are more than happy to answer any questions regarding real-time collaboration in Livingdocs. The «History» mode in Livingdocs not only allows you to see who has changed what in an article. You can even revert changes by restoring an earlier version. To do this, simply turn off «Compare Mode» which is active by default when you enter the article history. Then, click on the article version you wish to restore. This brings up a «Restore» link. Click it, confirm the restore dialog – and you're done! --- ## Redesign of the Bluewin News Portal URL: /en/blog/redesign-bluewin-news/ Redesign of the Bluewin News Portal Redesign of the Bluewin News Portal Quizzes and Polls on Bluewin We were working on this for quite some time – since December 2019, to be precise. But March 11th was the big day, when the huge redesign for our valued client Bluewin went live. Just in case you are not familiar with Bluewin: It's an online-only news portal, operated by Swisscom, the leading telecommunications company in Switzerland. Actually we should say: It's one of the most frequented news portals in our country, since it ranks number 4 among all media sites when it comes to visits (nearly 37.8 millions in February 2020). To make things a bit more complex, Bluewin is available in three languages. The German, French, and Italian versions are not just translations of each other, but independently managed portals. Therefore, they are set up as three individual projects in Livingdocs, but share the same design. Speaking about design: The design concept has been developed by Edenspiekermann, a prestigious agency with offices in Europa, the US and Singapore. Based on this concept, Livingdocs has implemented and refined the frontend of the portal. When it comes to content elements, the Livingdocs editor offers a broad range of custom-made components like teasers, info boxes, ticker bars, bios, and more. As always, the 30+ authors and editors of the Bluewin team simply pick the appropriate components and fill in text and images – the components take care that everything follows the design concept. Honestly, we are very proud that Livingsdocs powers such a news portal – even more so since information is key these days. The Bluewin news portal features a novelty that had its premiere just a month ago: the Livingdocs quizzes and polls module. This module allows editors to quickly create multiple choice questions. This can either be used to create engaging quizzes where the audience tests their knowledge on a certain subject. Or it can be used to create polls for a quick feedback from the website visitors. You can learn more about our quizzes and polls module here. --- ## Livingdocs Release January 2024: Improved Image Search UX, H URL: /en/blog/release-january-2024/ Livingdocs Release January 2024: Improved Image Search UX, H Livingdocs Release January 2024: Improved Image Search UX, High Contrast Mode and Event Actors Improved Image Search UX High Contrast Mode Event Actors Breaking Changes & Upcoming Deprecations Breaking Changes Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our January 2024 Release is live and ready for users to explore. The user experience for the Image Search function has been improved even further. Now, when users search for images in the Media Library, a larger, more pleasing preview is generated. Moreover, users can access the image's corresponding metadata with just one click, without having to leave the search result overview. Additionally, a new sidebar will open as users click on different images; the sidebar will display larger previews and allow users to see and edit all metadata. To archive or revoke an image, or to see  where exactly is is used, users can still access the full detail screen. Finally, a new magnifying glass button is now available. Clicking it previews the chosen image in near full-screen size in order to make the smallest details visible. To support users with reduced eyesight or those using low-contrast monitors, Livingdocs now offers a high-contrast mode. Users can enable this mode in their profile, where they can also choose their preferred UI language. We are open and happy to receive feedback from users working with the new high-contrast mode so that we can offer this capability at its highest potential. When humans work together with machines to create journalistic content, your system should be able to distinguish between human-generated content and that produced by a machine. With this release, we introduce Event Actors. Whenever an event is triggered by Livingdocs (e.g. when a document has been published), it will be determined if this action was done by a human or by a machine. If it was a machine, users will see which one. If it was a human, Livingdocs ensures information about them is effectively kept secret. We release zero information about the humans who trigger these events. This feature can be used to implement a priority lane in your delivery pipeline. When humans publish content and it is designated accordingly, you can prioritise the processing of this human-based work compared to background work done by machines. Further improvements in the January 2024 Release include: When images have been archived, replaced or their usage no longer allowed, users can now see this information more clearly when editing articles. Additionally, the Media Library is now directly accessible when an image is selected in the document editor; users no longer have to reach for the sidebar in order to select an image. It is now possible to steal a locked ticker entry from another user. The publishControl.visiblePublicationDateOverride value can now be defined during imports. This allows for migrating the meaning of a chosen field from existing article databases when starting to use Livingdocs. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. The changes below are immediate and could create blocking issues if not taken into account. Publish Control is now enabled in all scenarios. It does not have to be activated. The old Prepare Publish Flow is no longer available. As we have now enhanced the flexibility of dashboard configuration with different filters and columns — along with the ability to organise them in the main navigation — we have removed the Filter Sets feature. Please see the Technical Release Notes for detailed explanations of purely technical breaking changes. The deprecations below are coming down the pipeline. Please make note of them so they don't creating blocking issues for you once they are in full effect. We improved how configured default components are taken into account. These components are used when users press enter to insert a new paragraph, or when adding an image component into an article via drag and drop. Please make sure to read the Technical Release Notes to get the full details and determine if you need to adapt your configuration. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release January 2025 URL: /en/blog/release-january-2025/ Livingdocs Release January 2025 Livingdocs Release January 2025: Print Diff View, Brand Conditions & User Needs Print Diff View Brand Conditions User Needs Further improvements in the January 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our January 2025 Release is live and ready for users to explore. In the last release we introduced a new dedicated print copy workflow to help you efficiently prepare your print edition within Livingdocs. To top this off, we added an easy-to-use Print Diff View to this workflow. When changes are made to the online version that could affect your current print version, you can use the Print Diff View to review the changes with clarity and ease. The side-by-side view clearly displays all changes, allowing you to apply any necessary modifications while maintaining consistency with the existing content. You can also choose to completely overwrite your print version with all changes from the online version at any time. If you are already using the new print copy workflow, the Print Diff View will automatically be incorporated into it with the January 2025 release. If you have not yet moved your print preparation to Livingdocs and are interested in doing so, please contact your account manager to find the most suitable solution together. To make the curation of pages even more powerful and facilitate more multifaceted page management — especially if you are covering different brands, regions or countries — you can now make use of our new functionality: Brand Conditions. Components and containers can now be designated to be delivered only for certain brands. Brand Conditions are especially useful if you present the same homepage or publish the same articles across different yet connected brands but need to have slight modifications according to regional context, brand voice or thematic focus. Users can also apply Brand Conditions in combination with conditions related to time and date. Applying both time/date and Brand Conditions to components allows for greater possibilities in more complex page management scenarios. Today's audiences consume news for various reasons. While getting breaking news updates is important, many readers also seek broader perspectives, inspiration, and education when consuming the news. This release introduces a new metadata plugin that lets you categorise articles according to intended user needs. The new Livingdocs metadata plugin follows the Smartocto User Needs model, which categorises eight different user needs based on four central groups: "know," "understand," "feel" and "do". The User Needs plugin helps you consider your audience and their needs early in the writing process. This categorisation is also valuable for algorithmic page management, either when creating sections focusing on one specific need or when aiming for a balanced mix of stories. By analysing intended user needs alongside performance data, you can better understand what engages readers and when content focusing on one specific need works best. In order to continue refining this approach, we are very keen to hear your use cases and workflows around the User Needs model. Please feel free to reach out to product-feedback@livingdocs.io. When using algorithms to curate teasers on pages or next-reads in articles, filters can now use values from metadata of the containing document. For example, you can use this to automatically display teasers directed to more articles of the same category. Some Metadata Plugins serve internal purposes only — e.g. for supporting workflows, planning and internal communication — and are not meant for publication or delivery. We call these "System Metadata Plugins". To maintain consistency, we reclassified several existing plugins as System Metadata Plugins and added new System Metadata Plugin equivalents for boolean, date and numerical values. You can now drag and drop your desired images easily from PEIQ into your Livingdocs article. This image will be automatically imported into the Livingdocs Media Library. In addition to the existing feature of being able to manually reload the document preview, you can now enable automatic preview reloading in your Livingdocs configuration. This allows you to edit your article and see the changes in the preview simultaneously. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the January Release, there are some technical breaking changes and deprecations you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of deprecations and changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release January 2026 URL: /en/blog/release-january-2026/ Livingdocs Release January 2026 Livingdocs Release January 2026: Media Center and Print Connect Media Center: Enhanced Dashboards Media Center: Extended Revoke Capabilities Print Connect: Export Flow Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our January 2026 Release is live and ready for users to explore. We’ve noticed that many customers model their Livingdocs navigation around internal organisational structures to reflect their workflows. However, the Media Library screens for images, videos and files are constrained to a single configuration and can appear only once in the navigation. However, a photo editor triaging large volumes of incoming agency images needs a fundamentally different image dashboard than a journalist working in a regional newsroom. Livingdocs now allows for multiple kinds of Media Library dashboard configurations so they can align exactly with the needs of the team or role using them. Moreover, multiple dashboards can now be accessed via navigation. Humans make mistakes, and sometimes an image is published when it shouldn’t be. To limit the impact of copyright infringements, Livingdocs provides a Revoke function. It blocks the image from being delivered through the Public API while notifying downstream systems so their caches can be cleared. In some cases, legal issues are resolved and the image can be used again. Allowing revocation to be undone restores the image to its normal state; otherwise, it would have to be re-imported as a duplicate and manually replaced everywhere it is used. As such, we've extended the Revoke functionality, so the person who revokes an image can leave a comment explaining why it was revoked. Now, when a user clicks on "Unrevoke", the image reverts to normal and delivery is continued. Livingdocs provides a flexible, user-friendly workflow for managing both the web and print versions of the same article. When a print article is transferred from Livingdocs to a dedicated print system, this process is called an export. For users, it should be clear what steps are required to ensure that the print version of an article is successfully exported to the print system. This is why we have introduced Export Mode in Publish Control. If enabled, the publishing flow for print articles being transferred into the print system is simplified even further. Clicking on "Export Now" allows the current print version of the article to be handed over effortlessly to the print system. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the January Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release July 2024 URL: /en/blog/release-july-2024/ Livingdocs Release July 2024 Livingdocs Release July 2024: Livingdocs Assistants Proposals, Livingdocs Assistants for Metadata and Offline Mode Improvements Livingdocs Assistants: Proposals Livingdocs Assistants for Metadata Offline Mode Improvements Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our July 2024 Release is live and ready for users to explore. In the last release, we introduced the Livingdocs Assistants Platform. Now Assistants can not only support you in doing work but also can propose several options regarding how that work is done. This increased capability allows you to maximise the Assistants' full potential in supporting you to create your best work by giving you the opportunity to choose among a selection of generated proposals and select the one that best suits your needs. We believe that providing options and the ability to choose among them adds value in various scenarios like generating summaries, improving article titles and leads, creating SEO data and many more. Please see the Technical Release Notes and Documentation for more details on how Assistants with Proposals are defined and used. We are very keen to hear your use cases and feedback; to share them directly with our team, you can reach out to product-feedback@livingdocs.io. In order to improve the discoverability of contextually relevant Assistants, we have enhanced Assistants on two fronts. Firstly, you can now trigger Assistants directly at metadata fields, like those pertaining to SEO title or description. This can be especially helpful when you are responsible for completing specific metadata details before an article is published, for example. Further, Assistants will only be listed in the menu when they are relevant for the context you are actually working in. For instance, an Assistant that helps you write a compelling lead or an Assistant that supports you in creating a summary of your text would be of value in the article context, but not when working with pages; therefore, the respective Assistants would be listed for the former context, but not the latter. This can be achieved by defining the respective relevant contexts within the Assistants configuration. For more information on the configuration of an Assistant's context or on how specific metadata properties can have an Assistant trigger, please consult the Technical Release Notes or reach out to your Livingdocs contact for support. We are happy to hear about your experience with Assistants; feel free to write us an email to product-feedback@livingdocs.io. In general, users can make changes to an article, a page, etc. even while offline. This is essential when you are travelling with a shaky internet connection or your content cannot be saved for some time due to other reasons. However, we found that some users were experiencing unexpected loss of content while offline. As such, we have prioritised preventing such incidents moving forward through keen analysis and making improvements to the offline mode. Our analysis resulted in findings that drove us to make a key improvement derived from the fact that unexpected content loss due to being offline often occurred when users were not even aware that they were offline. For instance, a user may close an active tab and open the same article in another tab without being online, leading to recent changes not being saved. We concluded that it would be helpful to improve the UI and offer users more guidance when in offline mode. Now the UI will better guide you and make sure that you are able to clearly recognise you are offline and know what steps to take accordingly. Moreover, when you come back online, we provide additional guidance. To note, in the event that your colleagues were editing your content while you were offline, you will see who exactly made changes. Further improvements in the July 2024 Release include: In line with our enhancement of offline mode working, we have made the collaborative editing between machines and humans much more robust. Concurrently, we enhanced the error handling and logging in order to get a better understanding of any underlying problems. We've also seen that there is an increase in conflict screen appearances. While we are aware that the conflict screen is not very helpful in all cases, we have decided to not improve upon this for the moment, rather opting to minimise the cases where the conflict screen is needed. We extended the delivery builds functionality to facilitate advanced use cases where additional user feedback is needed to complete the build process. The external system that handles the build process to create a finite product (like an e-paper) or to export an article to your print system can provide one or more options which will be rendered in the UI of a delivery build. When a user picks an option, the external system is informed via a new webhook event and can react to the user's choice. Please see the Documentation for information on how this can be configured and used. We moved the Comyan Usage Reporting feature to the downstream to gain more flexibility in how the reporting to Comyan is done. Instead of an all-or-nothing reporting feature, you are now able to control the usage reporting in a more granular way. It is possible to disable the reporting, limit it to specific content types or do it based on certain metadata checks. Please see the Technical Release Notes for further information. When importing images from Comyan, we now allow for a more flexible mapping of metadata. This brings the Comyan integration a step closer to the already existing huGo+ and direct IPTC extraction from the image file header. You can find the details about configuration in the Technical Release Notes. We added two new commands to the Command API which can be especially valuable when implementing Assistants: By adding the removeComponent command, Assistants now can restructure an article more easily. Furthermore you can now specify an ID manually when using the insertComponent command to be able to reference a component with that specific ID within the same set of commands. The unpublish command was added to the Command API, as well; however, it is not available for Assistants. Please refer to the Technical Release Notes for more details. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the July Release, there are some technical breaking changes and deprecations you need to be aware of as a technician working with Livingdocs. No user facing features are affected. Please read the Technical Release Notes for a comprehensive list of deprecations and changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release July 2025 URL: /en/blog/release-july-2025/ Livingdocs Release July 2025 Livingdocs Release July 2025: Rubrics, Deletion Routines and News Agencies Page Management: Rubrics Media Center: Deletion Routines News Agencies (in development) Further improvements in the July 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our July 2025 Release is live and ready for users to explore. As we have observed, many newsrooms are structuring their pages according to departments or a similar categorisation scheme. Whether you're setting up a department page or adding a new section to the home page, controlling the content for your teaser slots is now even more efficient and powerful thanks to the enhancements in the July Release. The new Rubrics filter for algorithmic teasers allows you to select a topic (aka rubric) from a tree of topics allowing you to choose the one best fitting the specific section of your page. When you assign the rubric (or sub-rubric) to an article, the article will appear in the corresponding category's spot automatically. For example, your latest publications on European politics will show up on the EU page, as well as on the main politics page. As with all algorithmic teasers, deduplication is automatically handled. When combined with Exposure Boosting, you can focus on manual curation where it truly makes a difference, with these automated processes relieving you from certain tedious tasks on pages or page sections. Image agencies produce a constant daily stream of images that require management. To ensure your image stock can stay streamlined and organised, we've introduced Deletion Routines with the July Release. These routines operate based on deletion criteria that you define and control. You can decide whether all unused images should be removed after a certain period of time; alternatively, you can exclude specific categories from removal, like images from certain photographers or images that are manually uploaded. Deletion Routines work automatically in the background on a regular schedule, without disturbing any other workflows. By retaining only valuable and actively used images, your image research will become more effective. This approach also helps meet contractual obligations that prohibit you from keeping unused agency images for longer than 30 days, for example. To learn how to set up these routines, please consult our documentation or contact your account manager for support and guidance. We have heard your needs when it comes to news agency workflow support, and we are building a solution accordingly. This release is laying the initial groundwork for a dedicated solution that integrates news agencies and the corresponding workflows into Livingdocs, which will allow you to work with them seamlessly while within Livingdocs. More specifically, Livingdocs will accommodate both automatic and manual news agency workflows. In order to manually manage and curate a selection of news agency reports, we will provide tailored agency screens. Reports from designated agencies will appear in real time as they come in. You will be able to view and filter this list according to essential information like title, category and priority, allowing you to navigate through the list more effortlessly in order to access the details of each report and easily create articles based on these reports. When it comes to news agency reports managed by automatic workflows, Livingdocs will handle everything for you. These reports will be imported, transformed into articles and published automatically. Even updates to the news agency reports will be processed without requiring your manual intervention. Of course, if you decide to intervene manually and work on a story based on an automatically-executed news agency report, you will be able to do so at any point and stop the automated process. The progression of news agency workflow integration within Livingdocs is ongoing. Keep your eyes out for updates when this workflow support will be fully available for use in your newsrooms. Choosing a powerful image for your article is a key factor in determining the success of your story. As such, image selection should be as easy and straightforward as possible. This is why the Media Center now lets you flick through images with the keyboard arrows, even when expanded in the lightbox. Setting a target length for a story helps in planning and setting the right expectations so you are able to focus and refine your text during the writing process. While specifying the target length in size ranges can be useful for this purpose, there are cases requiring more precision where an exact number of characters is necessary. The Target Length Metadata Plugin now offers both possibilities simultaneously, so you can switch to whatever method best fits your needs. Additionally, the target length can be defined not only according to characters but also to lines. Collaborating with your team in real time is a core capability available within Livingdocs. Team member avatars are labeled by their initials in collaboration tools. However, while some may recognise which initials correspond to certain colleagues, some may not be able to. Therefore, we made sure that you can now hover over an avatar and see the corresponding full name appear in case of uncertain identity. To be best prepared to report on events like the death of a public figure or on content associated with an NDA, editors can write an article upfront with an embargo in place, so it cannot be published accidentally before the agreed upon publishing date. We have extended our filter capabilities so it is now possible to define dashboards showing only articles with an embargo in place so you can locate them without delay. For some kind of content, the only way you can stand out against your competitors is with speed of delivery. Livingdocs has now levelled up its automation capabilities by equipping the Command API with a set of new operations to manage publish control matters like scheduled publications or embargoes. The Import API has been improved to set an embargo, if needed, when creating an article. In order to keep Livingdocs as streamlined and user friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the July Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release July 2026: Media Center URL: /en/blog/release-july-2026/ Livingdocs Release July 2026: Media Center Livingdocs Release July 2026: Media Center Media Center: License Profiles Media Center: Billing Reports Media Center: Advanced Search Further improvements in the July 2026 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our July 2026 Release is live and ready for users to explore. Every image in a newsroom arrives with conditions attached. An agency photo may be licensed for web only. A freelancer shot may be billed each time it is used. Some images may only be published once per channel, or only in the context of one particular story. The terms live in contracts, they are often cryptic or scattered, and no editor can carry every agreement in their head. Breaking them exposes a publisher to legal and financial risk. License Profiles capture a contract's terms in structured form and attach them to the image. A profile defines where an image may be used, for example web only or web and print, and on which billing terms. While researching and placing images, editors see licensing indicators and can filter by license. At publication, Livingdocs enforces the rules, so a placement that would violate the license does not go out. That safety net makes more of the image pool usable for every editor, not just licensing specialists. Some licenses are too complex for fixed rules. For these cases, a profile can require approval. Using such an image raises an approval task on the document, and the image desk reviews it before the document can be published. Because images and license information live in the same system where stories are written and published, Livingdocs can enforce license terms across the entire image lifecycle, from import to placement, publication and billing. In the May release, we completed the Usage Log, the permanent record of every image publication. What was still missing was a way to turn thousands of individual usage entries into something your accounting department can work with. Billing Reports close that gap. License Profiles state whether a usage is billable, for example on a pay-per-use freelancer contract, and the Usage Log records where and when each image was published. Image dashboards can now be filtered for images that require billing within a chosen time period. The result can be exported in a flexible format, for example as a per-photographer report, ready to hand over to accounting. Finding the right image starts with search, and until now text search in the Media Center lagged behind document search. Compound German words were not split, and there was no way to search for an exact phrase. With this release, Media Center search matches document search. It handles search terms in the language of each metadata field, covering German, English, French, Italian, Spanish and Norwegian, and splits German compound words such as „Dampfschiff“ into „Dampf“ and „Schiff“ for better results. Exact phrases can be searched with quotes, and wildcards are supported. A help icon in the search box opens a cheat sheet documenting the full search syntax, so the capabilities are discoverable right where you need them. Thumbnails in the image search now show at a glance whether a picture is already in use and under which license profile, and long descriptions can be trimmed to a few lines so results stay compact. For newsrooms using the Retresco integration, tags that Retresco considers main entities are now visible in the editor, and users can override them. When a document is copied, for example into a print version, the document inbox is carried over to the new document, so images researched for the web article are right there for print. Inbox items normally disappear from the inbox once they are placed in the document. Teams that prefer to keep them can now switch this behavior off. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the July Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentation of our Feature Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release March 2024 URL: /en/blog/release-march-2024/ Livingdocs Release March 2024 Livingdocs Release March 2024: Conditional Components, Improved Editable Teasers and Multi-Image Drag & Drop Conditional Components Improved Editable Teasers Multi-Image Drag & Drop Breaking Changes & Upcoming Deprecations Breaking Changes Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our March 2024 Release is live and ready for users to explore. Whether you want to curate homepage content for the following morning or edit an article to include a paragraph that would go live later, Conditional Components now allow you to do that. With Conditional Components, you can now define a date and time when a specific component should be published — as well as when it should be removed — all within a single document. The timeline in the user interface allows you to preview future versions of your page or article so that you can always be sure what your readers will see. It is also possible to configure which type of components can be planned ahead by users. When loading documents from the Livingdocs API, Conditional Components go live only at the pre-defined time; therefore, you do not need to make changes to your delivery pipeline to make use of this feature. Events are issued whenever a component newly appears or disappears, allowing your systems to refresh the caches. You may already use Editable Teasers when curating your content and editing articles to enhance the quality of your homepage while reducing stress points. Now, users are notified when the teaser data associated with a given article has been changed, and are prompted either to confirm the local edits or to revert them to the original article teaser data. This is crucial in developing news situations where the facts mentioned in a teaser change over time, and you want to make sure you serve up-to-date titles to your readers. This improvement is automatically available if you are using Editable Teasers. Drag & drop components are a signature feature of Livingdocs. Now we have improved this capability even further. When you need to quickly add multiple images to an article or gallery, you can now select several images within the Media Library while in the Document Editor via the side panel to drag & drop them all at once. Further improvements in the March 2024 Release include: If you are managing licenses that are only valid for a certain duration of time, Livingdocs has provided a metadata plugin for this for a while: li-datetime-validity. Alongside an additional plugin to manage license validity with a single checkbox, Livingdocs will now emit events whenever the license of an image is changed. Thanks to these events, you can confidently remove any images with images that are no longer valid from your caches. Now, moving all the images in the Media Library to a new storage bucket or changing the image service no longer requires a data migration by computing image URLs on demand. The changes we have now implemented are fully backwards compatible; you can already take advantage of this improvement by adapting your delivery systems. Please read the technical release notes for details. If you are using webhooks to notify external systems of changes in Livingdocs, you can now limit these webhooks to trigger only for certain contentTypes or changes to specific metadata properties. This allows you to simplify the code in your webhook handlers. When using graphics, they might not fit the predefined image ratios you use for photographs. Now you can allow for a special crop in these occasions; by marking it as the default when it's set, you make sure users see the correct image in the Livingdocs Editor. We improved the search experience when searching for document lists to send articles to the document list inbox from within the Publish Control panel. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. In the March 2024 release, no features were removed or replaced. There are only a couple small technical breaking changes; please make sure your technical specialists are aware of them before rolling out the new release. No new feature deprecations were announced with the March 2024 release. Nonetheless, please advise your technical specialists to review the Technical Release Notes in order not to miss anything. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release March 2025 URL: /en/blog/release-march-2025/ Livingdocs Release March 2025 Livingdocs Release March 2025: Media Center, Page Management & Smart Quotes Media Center Page Management: Teasers Smart Quotes Further improvements in the March 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our March 2025 Release is live and ready for users to explore. When it comes to the Livingdocs Media Center, we have been focusing on improving its foundation so we can continue to expand on its capabilities moving forward. We have concentrated this development in two areas: image variant storage and delivery; and a clearer approach to image archiving, deletion and revocation. Based on your valuable feedback, we understood that the workflow for archiving and revoking images needed clarity and improvement. Therefore, in this release, we're introducing three distinct image actions. First, you can now permanently preserve important images by storing them in the archive. Second, you can now completely delete images — but only if they've never been published, aren't referenced in any document or inbox and aren't stored in the archive; this lays the groundwork for future automatic deletion workflows. Third, you can revoke an image, which prevents its use and delivery while preserving all associated information — particularly valuable for legal purposes. Furthermore, we've restructured the image flow in Livingdocs to better handle edited images as well as their originals. The system now stores the original image alongside its variants (such as pixelated versions). Livingdocs ensures that the correct and valid variant is always delivered. To use the new Media Center features, you'll need to enable them in your configuration. In most cases, data migration will also be required. For the smoothest transition possible, please contact your account manager and we'll work together to find the best way forward. With the March 2025 release, working on pages is even smoother thanks to two additions. The new teaser containers let you define an algorithm or a list as the source for all teasers within this container, thereby allowing the setting up of new pages — or making big changes on existing ones — to take much less time. Selecting specific articles for specific positions within this container is, of course, still possible. We also introduced a virtual, personal side table for teasers. The side table is self-cleaning so it remains visually clear and orderly. It has five slots for teasers you replaced, the ones that are not used at another position will get cleaned up as new ones are stored on the side table. For example, when you replace teaser A with teaser B, teaser A is stored on the side table ready to be placed at another position. The side table is personal and not shared between different users.The side table is available on top of every sidebar from which you can drag teasers, the Document Inbox or any dashboard opened in the sidepanel. Typography plays a vital role in newsrooms. Standard keyboards, however, make it difficult to insert proper quotation marks efficiently. Livingdocs' new Smart Quotes feature helps you use the correct quotation marks by automatically replacing them as you type with the ones configured in your system. The feature eliminates the need to copy and paste text into Livingdocs for quote replacement or to set quotation marks manually through the editing toolbar, though these options remain available. To use Smart Quotes, they have to be enabled in your configuration. They work in conjunction with your global or locale settings for quote and single quote styles. For more details, please refer to our documentation. With this release, Livingdocs has reworked how changes to components and content-types are handled so they can better meet expectations and, ultimately, make change easier by reducing error potential. Now, all documents are always served to your delivery systems in a format which matches the latest version of your content-types and components. And when you edit an existing article or page, you will automatically have the newest adaptions to your components available. To understand all the technical details, please read the Technical Release Notes. In addition to documents, images can now be added, sorted and grouped within the Document Inbox. Images can be added either from the Media Library or directly within the inbox. This allows you to conduct image research independently from writing, thereby allowing you collect suitable images early in the story development process. To make it easier to notice when new documents or images arrive in the inbox while working on a page, we enhanced the counter with an animation effect. There is a Metadata Plugin in Livingdocs called the Estimated Time of Completion. It's used so authors can offer a piece and signal when they anticipate they could be finished with it. Now the Distribution Dates Plugin accommodates takes care of this; it allows for editors to signal a demand for a piece of content for a specific date and time.Planning Boards, which present all the content from the perspective of a specific day or week, show both offer and demand.We are more than happy to show you what is possible with this increased functionality. Please contact your account manager to explore the details. This release brings several UI improvements for clarity and efficiency. When working with push message proposals, the interface now guides you better and prevents accidental proposal deletion. We've also clarified the image component UI, making it obvious where to select an image and access the Media Library. The task cell now displays information consistently throughout the system. Additionally, hovering over the collaboration icon reveals full user names, helping you instantly identify who else is working on the document. In order to keep Livingdocs as streamlined and user friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the March Release, there are some technical breaking changes and deprecations you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of deprecations and changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release March 2026 URL: /en/blog/release-march-2026/ Livingdocs Release March 2026 Livingdocs Release March 2026: Media Center Media Center: Usage Log Media Center: Image Rotation Media Center: Dashboard Improvements On the Horizon: Image Collections Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our March 2026 Release is live and ready for users to explore. Licensing obligations don't end when an image is published on the web. Images are regularly taken out of Livingdocs for use in print, social media or other external channels — and documenting those usages is essential for staying compliant with licensing terms. The Usage Log makes it possible to track how images are used outside of Livingdocs. When downloading an image, users are prompted to define the purpose and a log entry is created automatically; this ensures that every time an image leaves the system, there is a record of it. Users can later return to confirm the usage and add further details like the publication date or additional context. All log entries are visible directly in the Asset Detail View, giving teams a clear and auditable history of how each image has been used. We've added a rotation tool to the image editor, making it easy to straighten a horizon or correct a slightly tilted shot without leaving Livingdocs. What sounds simple comes with an important behavioral change worth understanding. Image edits — including rotation and filters — are now applied per usage. This means that adjustments made in one article will not affect the image anywhere else it appears. Each usage gets its own independent edit, giving editors full flexibility to adapt an image to a specific story or format without unintended side effects. Pixelation remains an exception. It is always applied to the original image and affects all usages globally, ensuring that faces or sensitive content are never accidentally left unredacted, regardless of where the image is used. Browsing images looks different depending on the task at hand. Sometimes you need to scan a rapid stream of incoming agency photos; other times you're carefully comparing a handful of candidates. The dashboard should adapt to that, not the other way around. The Media Library Dashboard now lets users adjust thumbnail sizes to match their current task. Whether you need a dense overview or a closer look, you can switch between sizes in steps to get the right level of detail. Images also load automatically while scrolling, so there is no need to interrupt your flow with a manual button click, making it noticeably faster to work through large sets of results. With tens of thousands of images arriving in a newsroom every day, finding and organising the best ones has always been a challenge. Photo editors play a crucial role in curating visuals that tell stories — but until now, there was no structured way to collect images beyond the scope of a single article. Collaboration between roles was limited, and coverage of large or long-running topics had no dedicated home. Exciting news: Image collections have been developed and will soon be available. Image Collections will give teams a dedicated space to curate and share images across stories and departments. We would recommend creating collections per team or department, using groups within each collection to organise images by topic or event. This will keep the number of collections manageable while still allowing a flexible and easy-to-maintain structure within each one. Please note that this feature will be offered at an extra cost as part of a bigger bundle of functionalities. As we refine the final details, please feel free to reach out to our Head of Business Céline Tykve for more information. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the March Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release May 2024 URL: /en/blog/release-may-2024/ Livingdocs Release May 2024 Livingdocs Release May 2024: Livingdocs Assistants, Dynamic Teaser Lists, Document Statistics and Document Search Improvement Livingdocs Assistants Dynamic Teaser Lists Document Statistics Document Search Improvement Breaking Changes & Upcoming Deprecations Breaking Changes Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our May 2024 Release is live and ready for users to explore. A major step has been taken in the May 2024 Release: The introduction of the "Livingdocs Assistant" platform. "Livingdocs Assistants" make use of generative AI or any other system to implement machine-based "collaborators" to support your journalists in doing certain designated work, bringing more flexibility to a newsroom's workflows. With the addition of Livingdocs Assistants to your newsroom, your organisation can gain efficiency executing repetitive tasks and free up time for journalists to focus on creating newsworthy content. We understand that accountability is a critical issue when dealing with AI technology, therefore we make sure everything that a Livingdocs Assistant has done to your articles is tracked and noted as such in the document history. From a technical perspective, the "Livingdocs Assistants" draw from the user context, and can then apply "commands" to a given document: inserting components and changing text or metadata fields, for example. The same capabilities are already available to fully automated systems without user interaction via the Commands API introduced in release 2023-11. We are already thrilled to see the results generated by this new feature, and we are full of ideas on how to continually enhance this feature in releases to come. We would love to hear directly from you how you are using Livingdocs Assistants and what problems you are solving with them. Please feel free to reach out to our CPO Beni Buess with any feedback. You can now define components for teaser lists as well as which Display Filters your users can configure in order to define which articles should be shown. Livingdocs will automatically make sure no teaser shows up twice on the page. With this new approach for allowing users to define Dynamic Teaser Lists, you get all the filtering and sorting capabilities from dashboards paired with automatic teaser deduplication for your page management scenarios. Depending on your current page management setup, switching to this more flexible and streamlined way of describing automatic sections of your pages require ample work in the Livingdocs configuration and in your website delivery system. Please consult the technical documentation and reach out to your Livingdocs contact for support. With the Document Statistics feature, we introduce the possibility to get a perspective on the nature and the state of completedness of given articles thanks to statistical information of document components, such as the number of images included in the article, how many subtitles are structuring the text and the general length of the full text. Document Statistics can also help with your workflows. For instance, if you are an image editor, you may want to look into which articles still need an image before being published. In another example, if you are working with text target lengths, you can get a perspective on the progress of articles at a glance. We are very keen to hear how you are using this feature and which further workflows you will support with it. Every component can be added to Document Statistics; more information on configuration can be found in the Technical Release Notes or in the Documentation respectively. In response to your feedback re the new search functionality introduced with November 2023 release as opt-in, we have made considerable improvements that deserve to be highlighted. The improved new search will now yield articles when searching for their IDs not only within the search bar but also in the result list. We also introduced the possibility to boost articles based on a date. You can define if you want to rank articles higher based on the last updated date or the publication date. The improved new search uses language-specific functionalities; this allows, for example, your users to find articles mentioning a 'Kinderspielplatz' when they search for 'Spielplatz' and vice versa. In order to search for only certain words, users can enclose these words within double quotes, e.g. "Kinderspielplatz", and the search will only yield results containing this exact word. We invite you to test and compare the functionality of old and improved new search in your newsroom again before making the full switch to the new. You can do this by configuring two side-by-side dashboards for the same content, one using the old search and one using the new. There are some technical details you need to know regarding the set up of the improved new search. Please consult the technical release notes. Further improvements in the May 2024 Release include: Livingdocs now offers Display Filters for the concepts from iMatrics and the entities from Retresco. If you are already using one of these integrations, you can now allow your users to filter for articles with a specific concept or entity attached.For iMatrics, this works out of the box.If you are using Retresco, please reach out to your contact at Retresco first; they need to make sure your setup has a new feature they implemented for this to work already deployed. You can now use the Manual Document Status to indicate the state of progress of a given document. The status is shown and can be changed in the header of a document. You can also get an overview about the status of a list of articles on dashboards. Desk-Net has offered different integrations for CMS for a while. Traditionally, a CMS integrated with what is called a platform (Kanal in german), to synchronise a story when a planning entry for a publication on a specific platform was created. This integration is what Livingdocs has offer for a long time.Now Desk-Net offers the so called "global integration", allowing for synchronisation to a CMS when a story (Thema in german) is created or changed.With this release, Livingdocs offers a feature to integrate with Desk-Net on the "story level".We encourage every newsroom to change the integration to the story level, as it has a couple of additional technical benefits without affecting the possibility to achieve the exact same behaviour as before, if that suits you best. Since the first introduction of the iMatrics integration in Livingdocs, there was a Concept Management and Suggestion mechanism built into Livingdocs. With this release, we removed this in favour of directly integrating with the suggestion mechanism offered via the concept management UI by iMatrics. This allows you to use a fully-featured concept management. If you have been using the suggestion mechanism, please reach out to your Livingdocs contact to help you with a smooth transition. If you are using delivery links already in the Publish Control Panel, you can now also access them more easily directly on dashboards. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. The changes below are immediate and could create blocking issues if not taken into account. With the May 2024 Release, we removed the concept management and Livingdocs internal suggestion workflow in favour of directly integrating the suggestion workflow offered by iMatrics. Please consult your Livingdocs contact for a smooth transition if you are using iMatrics. There are some technical breaking changes that should not affect the majority of users. Please consult the Technical Release Notes for details. The deprecations below are coming down the pipeline. Please make note of them so they don't creating blocking issues for you once they are in full effect. Please consult the Technical Release Notes for details. Configuring custom dashboards of type dashboard and using Angular to implement custom dashboard cards is deprecated and will stop working with the November 2024 Release. If you are using the Desk-Net API from Livingdocs directly, some functions need a different parameter format. Please check the Technical Release Notes to understand if you need to make any changes. This is a very small and fully compatible change, and will already be breaking in the upcoming July Release. With the introduction of the Document Statistics feature, we are deprecating the configuration of textCount in the editor config in favour of configuring anything related to counting characters on the project level. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release May 2025 URL: /en/blog/release-may-2025/ Livingdocs Release May 2025 Livingdocs Release May 2025: Image Editing & Exposure Boosting Media Center: Image Editing Page Management: Exposure Boosting Further improvements in the May 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our May 2025 Release is live and ready for users to explore. This release expands Media Center capabilities with basic image editing features. You can now redact number plates and faces directly in Livingdocs when your images contain sensitive information. Additionally, you can adjust brightness, contrast and saturation to achieve your desired look. All changes applied to an image are stored in a separate image variant. Livingdocs ensures that only this edited version is delivered to your readers, whether for security purposes or visual consistency. The original image is always preserved, allowing you to revert to it at any time. In algorithmic sections on pages, articles are ordered by specific sorting criteria—most commonly the latest publication date. Exposure Boosting lets you influence which articles appear more prominently to your readers in these sections. You can boost articles through dashboards or in an article's metadata panel. Boosted articles appear ahead of non-boosted ones, which is particularly useful when updates on algorithmic  sections happen frequently and important stories might otherwise get pushed down too quickly. Unlike pinning articles,  expires at a defined point while respecting de-duplication rules. This capability is offered in three different durations to suit particular curatorial needs in your daily page management routines. The short duration provides a three-hour boost throughout the day. The medium boost lasts a full working day, ideal for maintaining article visibility during business hours, for example. For articles that need extended exposure—especially when content is published early in the morning—you can set a long boost the evening before that lasts 15 hours. Document Inboxes help you manage pages by collecting, sorting and grouping articles. They also allow image editors to propose and prioritise images for specific articles. Now Data Records can also have Inboxes, enabling teams to start image research and collect topic-relevant images before text content exists. This lets different teams or individuals work more flexibly and independently, if desired. We've expanded our set of supported metadata plugins on table dashboards, giving you complete control over which information is displayed and editable. You can find the newly added metadata plugins in our documentation; the full list has been updated as well. To make components in the clipboard easier to reuse, we've added context that helps you distinguish between identical components with different content. You've already seen this for paragraphs, for example, and now you'll also see content excerpts for nested components like bullet lists. When working with the teaser sidebar on pages, it was cumbersome to navigate to articles for quick checks. Now, teaser titles are clickable and open the corresponding article directly. We added the out-of-the-box support of three commonly used providers to our oEmbed service: Bluesky, Reddit and Pinterest. The multi-language metadata feature for media types lets you set metadata for each language individually. This release adds the ability to easily remove language-specific metadata sets. If you're using PEIQ as your external news agency system, you can now drag and drop agency articles directly from PEIQ onto a Livingdocs dashboard to import them as articles in Livingdocs. Any associated images will be imported, as well. In order to keep Livingdocs as streamlined and user friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the May Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release May 2026: Media Center URL: /en/blog/release-may-2026/ Livingdocs Release May 2026: Media Center Livingdocs Release May 2026: Media Center Media Center: Image Collections Media Center: Usage Log Media Center: Batch Editing of Image Metadata Media Center: Image Dashboards in the Article Editor Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our May 2026 Release is live and ready for users to explore. Every upload to the Media Library lands in the same search results, mixed with agency feeds and automated imports. However, for images a team curates over time — symbol photos, topic-based selections, recurring visuals used across multiple articles — there was no dedicated home. Image Collections give editorial teams a new permanent, shared space to organise images beyond the scope of any single article. We recommend structuring collections by team or editorial purpose — a shared symbol photo library, a department team, a specific coverage area — but how you use them is entirely up to you. Within each collection, editors can create groups and sub-groups to organise images as they see fit. Collections themselves do not nest into other collections, which keeps the top-level structure manageable and avoids the kind of folder sprawl that tends to grow unmaintained in shared spaces. Images can be dragged into a collection directly from your file system or an external source. Multi-select and batch actions let editors send, archive, move or remove images in a single step. Collections can also serve as lightweight workflows: a queue for archiving candidates, a shortlist for an ongoing story, a shared set any editor can contribute to. Licensing compliance does not end when an image is published. Publishers need a permanent, auditable record of every time an image is used, whether in a web article, a print edition or a social media post. That record must survive even if the image is later removed from the article, and it must be exportable for legal or billing purposes. The May release completes the Usage Log infrastructure in three pieces. Livingdocs now automatically records a usage entry the first time an image is published in a document. No manual action is needed; the entry is created and persists regardless of what happens to the article afterward. A new API lets external systems report their own usages back into Livingdocs. The result is a single, unified history across all channels. Editors can export the complete usage history of any image as a CSV file, ready for a licensing audit or a law case review. These three packages lay the foundation for the billing and compliance reporting work planned for later cycles. This release builds the ledger; future releases will build structured reporting on top of it. When a series of images arrives in the Media Library, they often need the same metadata applied: a category, a credit line, a rights note. Before this release, the only way to do it was to open each image individually, make the change and save. For a batch of 30 or 50 images, that was a significant time cost. Editors can now select multiple images from the dashboard and edit their metadata fields in a single step. The dialog works the same way as the upload dialog, making it immediately familiar. Fields that differ across the selected images can be left as is or overwritten selectively. This works for images, videos and files. When an editor opens the image search inside an article, the view has always looked the same for everyone. Depending on the content type and editorial role, the tools needed to find relevant images can vary. It is now possible to define which image dashboards appear as tabs in the article editor's image search. Configurable per content type. The same tabs also appear in image picker dialogs, and Image Collections are accessible through a dedicated tab. The same dashboards already available in the main navigation since January can be reused here. The previous configuration approach remains supported until November 2026, giving teams time to migrate at their own pace. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the May Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release November 2023: Document Commands API, Imp URL: /en/blog/release-november-2023/ Livingdocs Release November 2023: Document Commands API, Imp Livingdocs Release November 2023: Document Commands API, Improved Search Experience & Real-time Teasers Document Commands API Improved Search Experience Page Management: Real-time Teasers Breaking Changes & Upcoming Deprecations Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our November 2023 Release is live and ready for users to explore. With this release, we introduce the Document Commands API. This new functionality allows external services to change a document's content and metadata, and even publish the changes. For example, this can be used to change the title of an article after an A/B-test yields a winning title. Another use case is automated journalism. For example, it is now possible to have numbers in a running election report automatically updated while human users are continuously editing other sections of the same article. This extension of functionality reflects the work Livingdocs is doing on APIs so that humans can better collaborate with and leverage the power of machines, so that editors can incorporate technology that takes care of tedious workflows and frees up their time to focus more on their content. Getting exactly the result you need in a search query is easier said than done. So we have introduced a new and improved search system allowing for more control. When multiple terms are entered in a search query, only results containing all the terms in either the document content or metadata will be produced. If multiple terms are combined with the use of "and", only results with the terms in the exact order written will appear. We believe this will greatly increase the quality of search results, and are eager to hear your feedback on this significant improvement. With this release, the new search functionality is enabled by default on the Media Library. For documents, it can be enabled via the dashboard, allowing for 1:1 comparison between the old and the new search. See the technical documentation for details. Within Page Management, if an article is being published repeatedly, its teaser is updated in real time. Users with the page in question open in Livingdocs do not have to reload the document in order to see new teasers. This improves the UX in scenarios where users keep a page open all the time (a homepage, for example). Further improvements in the November 2023 Release include: The new and improved Push Notification Feature can now be used to trigger pushes from within the Article Editor Toolbar. Previously, this was only possible via Dashboards. It is now possible to allow links to phone numbers in your documents. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. The deprecations below are coming down the pipeline. Please make note of them so they don't creating blocking issues for you once they are in full effect. We will phase out the old Prepare Publish Flow in favour of Publish Control in the January 2024 Release. Publish Control will be enabled in all scenarios and doesn't have to be activated. While we planned to put this into full effect in the November 2023 Release, we have opted to shift the timeline. As we have now enhanced the flexibility of dashboard configuration with different filters and columns — along with the ability to organise them in the main navigation — we are deprecating the Filter Sets feature which allows you to organise different filter settings and apply them from the Filter Bar. If you are using the Filter Sets feature, please contact us directly to discuss possible replacements for this functionality. The Filter Sets feature will be removed latest in the January 2024 release, with the potential for earlier removal if it is no longer being used by any users before the January Release goes live. With Publish Control having been available for over a year, we are deprecating old ways of configuring custom publication date fields used for some special technical scenarios. Please take note if this scenario applies to you. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release November 2024 URL: /en/blog/release-november-2024/ Livingdocs Release November 2024 Livingdocs Release November 2024: Teaser Components, Print Copy & Task Screens Page Management: Teaser Components Print Copy Task Screens Further improvements in the November 2024 Release include: Breaking Changes & Upcoming Deprecations User-facing Deprecation Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our November 2024 Release is live and ready for users to explore. With the November 2024 Release, a new type of Teaser Component has been introduced in Page Management to streamline curation efforts. Once integrated into existing website rendering pipelines, the benefits of this new component extend to even more effortless UX in the newsroom, as well as more straightforward steps for making future changes. The new component offers a three-levelled approach: filter-driven algorithms or lists can be used for curation, while articles can be manually pinned at every position directly on a page. Depending on the existing functionality of your website rendering pipeline, the amount of work required to introduce this new functionality in your Livingdocs will vary. It is no secret: Print production is executed under particularly strong time pressure. Creating the print version of an article out of the online version requires a special kind of copy flow that is especially efficient so that your print edition is finished on time. The faster the process from 'online-ready' to 'print-ready', the better. To help you increase efficiency in creating print versions of your online content, we have incorporated a dedicated print copy workflow in Livingdocs. When using the new Livingdocs print copy, you get dedicated UI elements that enable you to create your print version effortlessly . For example, an real-time indicator shows if changes were made in the online version which could have an impact on your print copy; these changes can then be applied manually or, in the case of major changes, you can choose to overwrite the print version as a whole. We also added a new dashboard cell where you can see which online articles already have a print version and, more importantly, where a print version is still missing or where changes were made which may need your attention. If you are interested in moving your print version preparation to Livingdocs, we are happy to have a conversation and find the most suitable, efficient solution together. When dealing with tasks, like reviews and proofreading, it's crucial that you have the key information on hand, and that you are able to focus on and prioritise the most pressing tasks. To support you best with your task workflows, we have introduced Task Screens. For each task, a dedicated task screen can be configured where you have a list of articles grouped into their task state. In-progress tasks are listed on top, so you can start right where you left off, followed by articles with open tasks. At the bottom, you have a list of articles wherein the task in question is already finished. Each list is collapsable so that you can focus on the task state which is the most relevant for you. For example, a proofreading task screen could also be used by a print editor who expands only has the 'done' list in order to proceed with the proofread articles for print. Task screens now have the full flexibility of table dashboards. By default, the main information of the article, the task details and the text length will be displayed in three columns. In the task column, the most important information of the task — like who is assigned and how much time is left to finish the task — are shown in an easy-to-grasp way. Additional metadata properties, which help you do your work effectively, can be effortlessly added to the configuration, as well. We are keen to hear your feedback and discuss further improvements which best suit your task workflows. Please feel free to reach out to product-feedback@livingdocs.io. Based on invaluable direct feedback we've received from our customers, we have done a further iteration on the Livingdocs Assistants. This consists of enhancements in three specific areas: In order to broaden the possibilities for using Livingdocs Assistants while making them more powerful, we have further extended the Command API to support more commands. You can now not only insert or remove components, but also modify their characteristics, as well as their look and feel. With the Assistant trigger button on components, you are now able to change components on the spot; the context around it can be included, as well. For instance, if you want to generate a bullet-list-styled summary at the beginning of your article, you can simply access your Assistant at the desired list component and let it do its job right where you want to see the result. Thanks to this functionality, as well as the new added commands, you are able to work together with Assistants more effectively and effortlessly. No matter how much hard work is put into quality assurance, Assistants can run into errors. With this release, Assistants can now communicate clear error messages to users so the users can take action accordingly. When setting up an Assistant, it is beneficial to think about what kind of errors messages would be helpful for users when working with Assistants. These could be issues a user can act on and solve easily. For instance, if something is missing in an article which is needed in order for the Assistant to run, you can handle this error by defining a corresponding, easy-to-understand message indicating what exactly has to be added in order to enable the Assistant to do its valuable work. To better support you in your task workflows, we've made it easier and more accessible to set deadlines and priorities, as well as to request tasks. Moreover, a new configuration option will be introduced: the task mode. This mode can be used, for example, by proofreaders to indicate how thoroughly an article has been read and to ensure this information is made transparent to the newsroom. You can now use the new metadata plugin 'li-unique-id' when managing menus or other data records to ensure the same unique name is used across different stages (e.g. dev, stage and prod) and to hardwire it to your delivery. When inserting an image into an article, metadata can be pre-filled with metadata information of the original image. Now you can even combine multiple metadata fields of the original into one metadata field of the image in Livingdocs, like using the photographer name and the image agency to pre-fill the source metadata field. Desk-Net changed their name to Kordiam in August. We did a basic label renaming with the last release and now, in order to keep up with the change, we have migrated everything to Kordiam accordingly. That includes API names, configuration properties and plugin names. A full guide on what has to be changed can be found in the Technical Release Notes. We have an "imageSourcePolicy" for a very long time to define from where images can be uploaded and if at all. We were missing a similar way to define rules for the uploading of videos. To cover that, we added a videoSourcePolicy for uploads; this can be disabled, if desired. There are some cases where it is necessary to know who exported an article. That's why we added the opt-in possibility to send the user name and email in any webhook. We do not default to sending the user information in order not to leak user data. In case not all of your users are allowed to edit pages, but still should be able to send articles to the inbox of pages, you can give them the new 'inboxWrite' permission. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. In the November Release, there are mostly technical breaking changes and deprecations you need to be aware of as a technician working with Livingdocs. One of these deprecations is worth mentioning here because it has an impact on the UI when dealing with menus. Please make note of it so it doesn't create blocking issues for you once it is in full effect: The dedicated menu tool is deprecated and will stop working with the May 2025 Release. By then, please migrate your menus to data records using the metadata plugin li-tree and, if needed, the new plugin li-unique-id. A full guide on how to setup menus with data records can be found in our documentation. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release November 2025 URL: /en/blog/release-november-2025/ Livingdocs Release November 2025 Livingdocs Release November 2025: Media Center and Distribution Dates Media Center: Multiselect & Batch Actions Better UX for Distribution Dates Further improvements in the November 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our November 2025 Release is live and ready for users to explore. Every day, newsrooms handle thousands of images — keeping things organised is key. In Livingdocs, editors can already send selected images to an article’s inbox, archive them for later use or delete the ones that just create clutter. Now, we’ve made these everyday tasks much faster and more seamless: you can select multiple images at once and perform actions in a single step. It works just like selecting files on your desktop: click to choose, use Ctrl (or Cmd) to add or remove individual images or hold Shift to select an entire range. Planning Boards offer a simple, lightweight way to decide what gets published today, tomorrow or next week. Each article’s Distribution Date defines when it should be ready for placement. In the fast pace of a newsroom, there’s no time for clunky workflows. Now, setting Distribution Dates is easier than ever. With the new "Today" and "Tomorrow" shortcut buttons, you can add content to the Planning Board with a single click. And when you adjust a date manually, your changes are saved instantly — no more extra confirmation click needed. Changing the image for an article's component involves a modal dialog with images to choose from. In a recent iteration, we made this dialog larger in size, resulting in larger previews. Now, we have utilised the additional space to house up to 6 grid columns with regular sized previews. This is especially helpful when working with the more extensive display of metadata in media cards which we introduced with the September 2025 Release. In the past releases, we have continuously extended the possibilities to define an article's target length. The options include a slider with predefined sizes, as well as the choice of defining either an exact number of characters or an approximate amount of lines. We overhauled the configuration options to define more clearly which ways of defining the target length should be available, making on-the-fly transitions between them work smoothly. After building up the foundation for News Agency Reports in the past two releases, we've continued to iterate on it. The high frequency of News Agency Reports is driving how we further optimise the usability. Additonally, we have worked on making terminology from News Agencies more descriptive to users. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the November Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release September 2023: Ticker, Multilanguage and URL: /en/blog/release-september-2023/ Livingdocs Release September 2023: Ticker, Multilanguage and Livingdocs Release September 2023: Ticker Articles, Further Multi-Language UI Capability and Drag & Drop Metadata Image Handling Ticker Articles Further Multi-Language UI Capability Drag & Drop Metadata Image Handling Breaking Changes & Upcoming Deprecations Breaking Changes Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our September 2023 Release is live and ready for users to explore. Livingdocs now offers a tool to create ticker articles with ease. As per our product strategy and "roadmap", we listen to the needs and desires our customers articulate, and allow this feedback to inform the feature development within Livingdocs. The Ticker feature is no exception. Single ticker entries can be written and published individually and immediately in order to fulfil the objective to provide up-to-the-minute news. Ticker entries can be included directly when the article is delivered to readers; additionally SEO is improved.As this feature is making its Livingdocs debut in the September 2023 Release, we expect to make improvements in subsequent iterations. In this regard, we are open to and, in fact, welcome feedback from our users who experience this new feature in action so that we can be best informed on where and how to make future developments. Please direct your feedback to your contact at Livingdocs. With the July Release, we took a step towards a full multilingual UI experience with users gaining the ability to configure all the configured labels in multiple languages. As promised, the September Release is taking this capability one step further. With this release, users are now able to configure their preferred UI language from a configured selection. In addition, we added French and Italian label translations; Livingdocs now offers all labels in German, English, Italian and French. Previously, Livingdocs users had to enter images into an article's metadata using the Media Library, images already in an article, or by uploading them though a local drive. In an effort to streamline this workflow, Livingdocs now offers a more user-friendly way to add these images to a metadata form. Images can now be added to the form via drag and drop from local files, the Livingdocs Media Library or the Comyan DAM. Not only does this enhancement save users some clicks, but also allows a Comyan-based workflow which doesn't require users to insert images from Comyan into the article itself in order to include it in the metadata form. Further improvements in the September 2023 Release include: In large Livingdocs setups spanning numerous units in a single organisation, it could be favourable to set up one project per unit. Thanks to the improvements included in this release, it's now possible to configure several projects as a cluster in order to allow users to link to documents from other related projects. When creating a hyperlink within a text to a separate article,  users are now able to link to a specific subtitle section within that article. In short, users can now click a link and land at a specific section within a separate article, thus avoiding scrolling  and searching for the desired reference point. The visual clarity is improved when required metadata are not provided yet. Additionally, we improved the UI in a situation that previously led to some confusion: When a user makes additional changes to a document that is already scheduled to be published, the notification that is activated before an immediate publish to inform other users of these changes is now more clear. In the July 2023 release, we introduced in the possibility for users to create configurable filters. Building on this work, users can now configure filters for document references. This is particularly useful in scenarios where departments, categories or authors are managed as data records, and one wants to see the articles of only one specific department on the dashboard, for example. While this was possible beforehand with custom filters implemented in the downstream, this addition renders it no longer necessary to maintain custom code for this use case. With this release, generating topic pages based on automatic tags from iMatrics or Retresco is more straightforward. Building on previous work on indexing and filtering capabilities, one can now enable indexing for automatic tags, and then load published articles using the Public API filtered for one or even multiple tags to generate topic pages. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. You can find a comprehensive list of deprecations and changes that may affect your newsroom in the Technical Release Notes. The changes below are immediate and could create blocking issues if not taken into account. Starting with the September 2023 Release, it is no longer possible to use the legacy dashboards. It is no longer possible to use custom Angular components for the Metadata Form. The deprecations below are coming down the pipeline. Please make note of them so they don't creating blocking issues for you once they are in full effect. We are phasing out the old Prepare Publish Flow in favour of Publish Control. Looking ahead, Publish Control will be put into full effect in the November 2023 Release. You can already opt into using this improvement. As we have now enhanced the flexibility of dashboard configuration with different filters and columns, along with the ability to organise them in the main navigation, we are deprecating the Filter Sets feature which allows you to organise different filter settings and apply them from the Filter Bar. If you are using the Filter Sets feature, please contact us directly to discuss possible replacements for this functionality. The Filter Sets feature will be removed latest in the January 2024 release, with the potential for earlier removal if it is no longer being used by any users before the January Release goes live. With Publish Control having been available for over a year, we are deprecating old ways of configuring custom publication date fields used for some special technical scenarios. Please take note if this scenario applies to you. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release September 2024 URL: /en/blog/release-september-2024/ Livingdocs Release September 2024 Livingdocs Release September 2024: Document Inbox, Document Copy & Transform Flows and Document Info Panel Document Inbox Document Copy & Transform Flows Document Info Panel Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our September 2024 Release is live and ready for users to explore. In very general terms, the Document Inbox is like a shared depository for each page and article in which all users can put documents, organize them and take them out again. For example the Document Inbox can be used to send publication-ready articles to the homepage where their corresponding teasers can be dragged directly onto the page. By using groups, teasers can be organized and categorized before they are actually used. Since the Document Inbox is shared and accessible to all users and is updated in real time, it enables smooth collaboration across roles and shifts. While Livingdocs has long provided the capability to copy and transform documents, with the September Release, we are adding a new Copy & Transform feature alongside the existing one that allows for more control and flexibility. Though it is not a necessary step, we encourage you to migrate to the new Document Copy & Transform Flows. With the new Copy Flows, you can define multiple different copy instructions to copy documents with the same content type. This is especially useful if you want to let your newsroom reuse certain articles for different platforms and simply change a metadata property or two when an article gets copied. By being able to name the Copy Flows, you can add more clarity for your users about the nature of the flow. With the new Transform Flows, you can define how an article is changed when transformed from one content type to another. This comes in handy if, for example, a user picked the wrong content type when creating a document. The new Transform Flows allow this transformation to happen provided a document has not yet been published. This guarantees that any document with the same ID does not change the rules applied to it once it has been published in Livingdocs. If you want to make use of the new Copy & Transform Flows, please reach out to your Account Manager. We will support you in the transition. The Document Info Panel is a new side panel we have introduced with this release. It can be used to get an overview about certain characteristics of a chosen article. First off, information about copy relations are displayed in the Document Info Panel. As soon as you start to use the new Copy Flows described above, you will see articles grouped according to whether they are copies or originals. In addition it will be visible which copy flow was being covered. Also the «Copy of» information of the pre-existing copy flows is displayed in the Document Info Panel; we moved that information from the metadata form to this side panel. Further you can see details about how selected articles are linked to other documents thanks to a list of the incoming and outgoing links used in the content. You can easily jump to an article in the list, if needed. The Document Statistics section can also be turned on to be shown in the Document Info Panel, if desired. Introduced in the May Release on table dashboards, the Document Statistics functionality gives you an idea of the nature and the completeness of an article by providing information like text length or how many images are included. With the Document Info Panel, this statistical information has a suitable place to be displayed directly in the Editor. If you see any other information which would be worth displaying in the Document Info Panel, please feel free to reach out to product-feedback@livingdocs.io Further improvements in the September 2024 Release include: If you are already using the push message feature, you can now also propose push messages at any stage. For example, an editor might have a clear picture on what a push message could look like, even when an article is not yet finished or publishable, and can use this proposal functionality accordingly. Moreover, the push message proposals can also be used at a later point once an article is published and placed on the home page and pushed. Various UI improvements of the editing header and toolbar are included in this release. First of all, the toolbar buttons now behave more clearly and consistently: for example, when using the comments button, other side panels will close so that you are able to see the comments immediately. Secondly the header elements now use the space more efficiently, independent of screen size, e.g. the title gets a dedicated space without being shortened and the collaboration information is now displayed in a more compact, neat way. We tackled another UI space issues by making the teaser side panel and the Document Inbox wider. In these two side panels, quite a lot of information is displayed, so by giving them more of the available space, you are now able to see the relevant information more easily at a glance. In the past, if your system had many checks on the content, it was likely very cumbersome to solve them before being able to publish, as errors were displayed one by one for an indefinite duration. For metadata properties, Livingdocs already has a way to solve such issues. With this release, an indication was added which shows how many errors have to be solved before publication; now all content validation errors are shown as a list. We improved the search and filter settings caching behaviour for all dashboards and made it more consistent. When using the document search dialog for metadata fields, we no longer keep the search query and filter settings when the dialog is opened the next time, as we received feedback that this is the expected behaviour. However, if using the same search query and the filter settings again makes sense in your case, you can still opt in per metadata field with configuration. With the new System Metadata Plugin li-system-text, you can configure a text field in your metadata that is used for internal processes only: for example a note field where users can leave information for coworkers. Changing it won't generate a new version and will not lead to "unpublished changes". When a user drops an image into an article, Livingdocs can prefill text fields like the source or caption of the image. With this release, a template is supported for this configuration, to allow a prefilling based on a combination of metadata values. With this release, we added support for a new feature of Retresco:«In addition to the regular entity recognition, "Main Entities" can now also be automatically detected and labelled in the Topic Management System (TMS from version 2.4.0). "Main Entities" are determined using an internal relevance score based on frequency and position in the text and describe the content focus of the document. This enables a more precise classification of articles to topic pages and automatically filters out less relevant content.»With release 2024-09, Livingdocs now supports this by storing the main entities and making sure they are sent along to the Retresco Content API. Desk-Net recently announced that they have changed their name from Desk-Net to Kordiam. With this release, we did a first step to adjust to the new name and have changed the labels in the UI accordingly. Other measures to fully migrate will follow soon. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the September Release, there are some technical breaking changes and deprecations you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of deprecations and changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar, as well as gain insights into the technical specs. We look forward to showing you what’s in store for our next release! --- ## Livingdocs Release September 2025 URL: /en/blog/release-september-2025/ Livingdocs Release September 2025 Livingdocs Release September 2025: Media Center Enhancements Enhanced Image Overview Access Control for Media Assets Support for Multiple Image Types Upcoming: News Agency Notifications Further improvements in the September 2025 Release include: Breaking Changes & Upcoming Deprecations Every other month, we at Livingdocs release an updated version of our product wherein we expand its functionality with new features, capabilities and improvements. Now, our September 2025 Release is live and ready for users to explore. Having essential information readily available when searching for and selecting images is crucial for effective storytelling. To better support this need, we have introduced enhanced configuration options for Media Library Cards, which determine what information appears alongside images in both the Media Library dashboards and the Article Editor during searches. The most important pieces of information — title, credit and date — are always displayed. Regardless of your specific metadata naming conventions, suitable metadata fields can be mapped to these three core elements. Additionally, a media handle can be displayed to help distinguish between similar images during selection and collaboration with colleagues. You can also specify additional metadata to be displayed when detailed information is needed for image selection decisions. Various metadata types are supported and presented in a clear, intuitive format. These additional metadata fields can be toggled on or off easily, with your preferences saved for future use. Please consult our documentation to see the configuration details. Newsrooms require careful management of images and other assets across different roles and responsibilities. To ensure proper governance, we have extended our existing access permission system — previously available only for documents like articles and pages — to include media assets as well. User group permissions allow you to manage who has access to which assets, as well as their editing capabilities. For example, you can designate who can view specific images and who can modify metadata such as titles, descriptions, validation dates or tags. This enables specialised teams like image editors to maintain consistent and meaningful metadata, while allowing other newsroom staff to search for relevant images for their stories more efficiently. More sensitive operations like revoking and deletion can be restricted to a small group of authorised people in your newsroom. Images serve different purposes across various workflows and involve different types of users. Image editors, for example, primarily work with photos from agencies and photographers, making it essential to track image origins and usage rights. Visual journalists and infographic creators, however, focus less on licensing details and more on comprehensive image descriptions that support the storytelling. To cover a more diverse range of image use cases, this release has introduced support for multiple image types. You can now specify which types of images should appear in search results, as well as restrict uploads to particular types. This ensures that only the relevant metadata fields are displayed, allowing users to focus on the information that matters most for their specific use case. Livingdocs is working hard to give you what you want: Capabilities to handle workflows for News Agencies and Image Agencies within Livingdocs. We are excited to say we are forging ahead and the News Agency capabilities are already gaining traction and strength. Check out what developments have been underway when it comes to News Agency workflow support within Livingdocs. When working with news agency reports, you can’t afford to miss urgent developments. This is especially critical when you’re on duty and need to respond quickly to breaking news situations. Coinciding with the timing of this release, we have developed a comprehensive News Agency Notification System. Agency Screens will allow you to control which pre-configured notifications you want to receive. When a matching report arrives, a dialogue will appear with all the essential details from the agency text and relevant associated information. From there, you will be able to quickly create an article with just one click. You will also be able to enable browser notifications for additional alerts. When you are off duty, you will be able to pause notifications until the next day. This will ensure you won’t miss important news when you return without having to remember to reactivate your settings. Please note that we will be offering News Agency capabilities as a comprehensive, supplementary package along with Image Agency capabilities, which are currently in the earlier stages of development. We are adopting this approach so that all News and Image Agency workflows are bundled and consolidated in one place in order to serve you best and provide you with the most effective and streamlined solution. Interested in learning more about the package providing News Agency and Image Agency capabilities within Livingdocs? Please speak to our Head of Business Céline Tykve  about details and pricing. The History View provides transparency about article changes, showing when and by whom articles were edited and published; now you can see when and who unpublished an article, as well. This enhancement ensures you can easily track all important changes to your content and know exactly whom to contact with questions about any unpublishing decisions. We have also improved the visual design to make the information clearer and easier to scan. When setting the target length for an article, you can now choose to specify length according to either characters or lines; if you specify length according to characters, you can instantly see the equivalent measurement in lines, and vice versa. This can be particularly helpful when transitioning from print-based workflows to a digital-first approach. We initially designed Task Screens to prioritise 'in progress' tasks at the top, so you can quickly resume your work. However, your feedback showed that this didn’t reflect your workflows properly. Therefore, tasks now appear in a more logical status order: 'to-do', 'in progress' and 'done, thereby creating a more intuitive experience that aligns with how you actually work. In order to keep Livingdocs as streamlined and user-friendly as possible, we periodically remove features when we have found better solutions to the problems they solve. We will always give you ample notice so that you have plenty of time to make adaptations to your setup. In the September Release, there are some technical breaking changes you need to be aware of as a technician working with Livingdocs. No user-facing features are affected. Please read the Technical Release Notes for a comprehensive list of changes that may affect your newsroom. To get more in-depth, technical information about this release, please refer to our documentation site. There, you can also stream the recordings and peruse the slide presentations of our Feature Webinar and Developer Webinar. We look forward to showing you what’s in store for our next release! --- ## How to make working remotely possible and enjoyable during t URL: /en/blog/remote-work-covid-lockdown/ How to make working remotely possible and enjoyable during t How to make working remotely possible and enjoyable during the Covid-19 Lockdown When you look through your home office window: What's the most interesting thing you see? What do you miss most while working remotely (besides your colleagues, of course)? What's the best video conferencing solution you know? What is the most important/helpful app or website for a remote worker? Why? «The tool doesn't matter, I think 3 things are important.» The world seems to have held its breath due to Corona / Covid-19 during the last weeks. With the numbers of new infections and deaths going down (btw, thanks fellow citizens for crushing the curve!), a new normal seems to be just around the corner here in Switzerland. However, home office and remote work will probably be here for quite a bit longer – and it’s here to stay. Our Livingdocs team members have always been enjoying the advantages of home office and working remotely. Our own Head of Design even lives in Berlin, Germany. Thus, we as a team have a lot of experience when it comes to working together from different places. And not only that: we have built our product Livingdocs with the functionality of working collaboratively from various different places at the core. Obviously, working exclusively from home has also been a new experience for us and our team. That’s why we have collected the different experiences of our team members during this lockdown. We have asked the following four questions: The majority of our team members have a nice view of trees and nature in full bloom during this spring. But some of us have a more spectacular view, such as: A Christmas tree nursery. — Ralph, Software Engineer A still surprisingly empty Langstrasse but also a bright blue sky. — Sven, Designer An office of a group of architects... and in the past few weeks I have seen one guy doing a personal training session in there, a woman giving an hour long yoga session and one of them bringing his kid & dog to work. Never gets boring! — Céline, Head of Sales and Social Media Our tip: find a place to work from in your home where you actually enjoy being, and a nice (or entertaining) view never hurts! Yeah, besides our colleagues, most team members miss the lunches together and the lunch time discussions - and obviously playing pool billiard at the office. Other than that, people also miss the following: Commuting by bike through the city. — Beni, Senior Software Engineer The office coffee. — Okan, Software Engineer The scene change during a day. — Meinrad, Software Engineer and Project Manager I miss direct interaction, without screens between our faces. And natural encounters on my way to work and just generally seeing other human beings move around. And of course lunch at Piccolo Giardino. — AJ, Head of Marketing and Communications I was already a remote worker before the quarantine. What I’m missing most is traveling to Switzerland once a month to meet my colleagues, close friends and family members. Also the change of scenery was always a big plus. It never gets boring that way. — Genc, Head of Design Our tip: host little social get-togethers via online conferencing tool to allow the team to reconnect over topics that have nothing to do with work! 90% of our team agrees on this one: the one and only Zoom is our prefered tool here. Beni, however, is also a fan of BigBlueButton. BigBlueButton is an open source solution. As it can be self-hosted it offers possibilities to learn something about video conferencing software which fosters decentralization of technology. BigBlueButton provides several features very useful for remote teaching setup that are useful for workshops as well such as management of shared slideshows, shared whiteboards, or shared notepads and public and private chats. Our tip: find a tool that everyone likes to use - and that performs well. Nothing is more annoying than video calls with bad quality. Again, one tool was favoured quite clearly: Slack. It’s an easy way to communicate with the team from basically anywhere and after all communication is more important than ever when working remote – but in any event it's a very valuable communication tool for teams. «The access to the assets of your company must be easy (our tool is Github)» «You need to be able to asynchronously communicate with your team (our tool is Slack)» «You need to be able to 'synchronously' communicate face to face, because written communication is much harder (our tool is Zoom)» - Ralph, Software Engineer Github. For software engineers, that keeps us productive. From the code itself, to project management or tracking bugs, everything is possible. — Okan, Software Engineer Our tip: Communicate! Communicate! Communicate! Even more than normally. Although we as a team are used to working remotely, we are also excited about finding back into a new normal in the coming weeks and months. For the time being, we will keep working together remotely. And it’s truly a blessing that the editorial teams of our customers are able to do the same, while producing the news and articles for our society, from the safety of their homes because Livingdocs enables them to do so. Features such as real-time collaborative editing, comments and track changes, as well as creating to do lists make it not only effective but also enjoyable for an editorial team to work remotely. So we just can't help but make the best of this situation! --- ## Retresco × Livingdocs: A Strengthened Partnership for the AI URL: /en/blog/retresco-partnership/ Retresco × Livingdocs: A Strengthened Partnership for the AI Retresco × Livingdocs: A Strengthened Partnership for the AI-Driven Future Optimisation of content workflows and increased visibility among news publishers As we continue to grow and evolve as a company and product in line with the seismic shifts of the digital media industry, we at Livingdocs are ensuring our partner network can grow alongside us in order to best support our customers. Accordingly, we strengthened our partnership with top custom AI solutions provider Retresco. Our customers – newspaper publishers and media companies – will benefit from Retresco’s flexible, semantic auto-tagging solutions of editorial information and categorisation of digital content in combination with intuitive content creation in Livingdocs. The intensified cooperation aims to provide news publishers with simple and effective solutions so that they can optimise and further develop their editorial workflows and processes, and implement SEO measures in a scalable and cross-channel manner – all seamlessly from a single source. Successful news publishers rely on semantic enrichment and auto-tagging. Retresco brings its AI-supported solutions in the areas of topic management and search engine optimisation to the partnership while we offer our versatile modules in the area of editorial workflow support as part of our headless CMS, which is characterised by flexible data structures at the content level and can be easily integrated into a customer’s existing editorial ecosystem. Through Retresco, news and articles are automatically analysed and tagged with keywords. Editorial content can thereby be clustered thematically in order to organise it for bundled publication of concentrated topic collections. Metadata, headlines, topic teasers and texts – as well as audio and video content – can be semantically enriched and aligned. Enrichment is based on entities (proper names), i.e. relevant people, places, organisations, products and events are automatically identified and indexed. Content enrichment is carried out by Retresco AI, whereby keywords can be assigned fully automatically according to their content relevance. Thanks to search-engine-optimised, easily scalable content production, newspaper publishers and media companies can significantly increase their visibility and reach on Google and other search engines. In the past, our cooperation with Retresco has already resulted in major projects with numerous well-known newspaper publishers and media companies in the GSA region, including Süddeutsche Zeitung, t-online, Berliner Zeitung and Neue Pressegesellschaft. The collaboration between Retresco and Livingdocs is now being taken to a new level in response to growing demand in the newsroom for effective, AI-supported workflows and cross-channel content geared towards the readership. This is made easy thanks to the reliable interface (API) between our respective editorial solutions. Moreover, from this point forward, news publishers will benefit from a new functionality that enables tagging in queues so that mass changes can be automatically triggered in existing entities at any time. This queue management acts as a buffer to ensure that all news and articles can be easily updated without necessarily requiring a real-time exchange between Livingdocs and Retresco. Our CEO Gabriel Hase, comments on the strengthened partnership: "Our headless CMS can be easily and effectively integrated into editorial ecosystems. In the context of newsroom projects, we regularly work with Retresco as a top provider for editorial topic management and targeted SEO measures. The number of joint customers is impressive proof of this. We are all the more pleased that we are taking the next step together and developing our partnership for the benefit of our customers." Johannes Sommer, CEO of Retresco, adds: "We are delighted to be expanding our partnership with Livingdocs. We both stand for efficiency and quality combined with the latest technical possibilities without overturning established editorial processes. Joint customers benefit from customised AI solutions. At the same time, together we are helping to equip newsrooms with productive solutions that optimise and accelerate editorial workflows." --- ## Livingdocs Service Goes «Public Beta»: Stirring up the Publi URL: /en/blog/service-public-beta/ Livingdocs Service Goes «Public Beta»: Stirring up the Publi Livingdocs Service Goes «Public Beta»: Stirring up the Publishing Market and Beyond A headless CMS decouples the presentation from the content creation, providing the greatest possible independence and agility for companies, especially with regard to mobile applications and channels such as TV, smart hardware or social media. Headless but mindful A Truly Convincing User Experience Developed with Media Experts Try out the Public Beta Service The world of media is strongly challenged by digitisation. There are discussions about artificial intelligence and blockchain applications, but many media companies are still faced with more fundamental challenges: the smooth production of publications. And “publish or perish” is no longer a declaration just for the sciences — today companies of all fields are compelled to publish. The struggle for many companies is between buying a solution and having to deal with limitations or building a solution themselves. We at Livingdocs want to give you the best of both world — with a headless CMS as a service. Our innovative solution with its incredibly intuitive editor makes it possible to work in a super smooth environment — writing, editing, collaborating, publishing all in one. And not just for journalists but for everyone who wants to publish on the web. Or social media, or in an app for that matter. Because the flexible format of the headless CMS enables you to push your content to any kind of channel. For anyone ready to embrace a true multi-channel and content first strategy, a headless CMS offers countless opportunities. Some of the main advantages of headless are: The set up is fast and easy and allows you to code in any language. A headless CMS is truly flexible and makes you ready and responsive for anything. Content is instantly ready for any device and can be pushed to any channel. All in all you could say that a headless CMS is future-proof — are you too? We at Livingdocs really aim to provide the best experience for journalists and communication professionals. What distinguishes us from other “headless CMS” suppliers greatly is the convincing user experience (UX), which is similar to that of the blogging platform Medium or Wordpress’ Gutenberg Editor. Actually, Wordpress’ new and smoother Gutenberg editor was inspired by the Livingdocs experience. This was also suggested in this tweet from Nick Balestra: Part of this great user experience is the possibility to have a split view (for responsive views) inside the editor that allows you to see what your content will look like on any device. Another exhilarating feature of the CMS is the way to collaborate: with the possibility to comment on text passages, an easy access to the history of the document and the option to define clear workflows (with users of various permissions) — collaboration and co-creation of content is effortless. All these features of Livingdocs were tested and developed in a high class professional media environment, similar to the editorial solution “arc” of the Washington Post. They meet the demanding requirements of major media companies, such as the Süddeutsche Zeitung or the NZZ Media Group, both already among many satisfied customers of Livingdocs. “Livingdocs is the foundation of NZZ’s digital infrastructure,” says Andreas Bossecker, CTO of the Neue Zürcher Zeitung, which has also invested in Livingdocs. In close cooperation with Swisscom, the news platform Bluewin.ch and the home entertainment offer of Swisscom TV were successfully converted to Livingdocs. With customers such as the mentioned ones above and an international team of developers and media professionals, we are proud to say that we have a wealth of industry experience — and we are now readier than ever to innovatively freshen things up. Already thousands of journalists and bloggers use Livingdocs every day. You should too! You can register for the free “Public Beta” version on livingdocs.ioand test all functions. And we promise you: publishing on the web has never been easier! --- ## Taking Publishing Foward: Our New Partnership with netcetera URL: /en/blog/taking-publishing-foward/ Taking Publishing Foward: Our New Partnership with netcetera Taking Publishing Forward: Our New Partnership with netcetera Publishers, rejoce! We’ve got ourselves a fantastic partner! After a successful collaboration and implementation for the NZZ Media Group, Livingdocs is officially partnering with the Swiss software company Netcetera. Our goal: to further expand and bundle our publishing competencies after their successful work. We are working on an integrated and comprehensive one-stop publishing solution. With this strategic partnership, we are combining our knowledge, concepts and competences around the publishing industry. We want to bring a set of software components for the entire publishing process to market. Components from content creation to publication on digital devices and printing will cover all the requirements of a publishing house or communications agency in one integrated platform. The challenge facing large media houses is digitalization and the associated convergence. Our integrated publishing solution — as a complete cloud service or on-premise — meets the constantly growing requirements for the production, distribution and analysis of their products and formats. The solution enables leading media houses to reduce the complexity and risks of IT investments significantly. The planned comprehensive solution is the result of many years of experience in the media and communications industry and very close cooperation with market leaders. This will enable the industry to tackle current digital challenges and secure itself technically for the future. Livingdocs is an innovative start-up that aims to solve the content creation process for publishers and communication professionals. Through the partnership with Netcetera, Livingdocs can concentrate on its core competence and knows that integration and development of end customer products is in good hands. — Gabriel Hase, CEO of Livingdocs With this partnership we bundle and focus our competencies and many years of experience in the publishing industry. This will enable us to offer our customers a comprehensive, integrated platform with which they are prepared for the digital challenges ahead. — Andrej Vckovski, CEO Netcetera We have already worked together with netcetera for the NZZ Media Group and implemented the publication solution for around 800 journalists throughout the publishing house. And more to come! --- ## From Build To Buy: The Turbo-Charged Turnaround of 20 Minuten – Switzerland's Most Read News Brand Gets a New CMS URL: /en/success-stories/20-minuten/ From Build To Buy: The Turbo-Charged Turnaround of 20 Minuten – Switzerland's Most Read News Brand Gets a New CMS 20 Minuten Goals Results In the highly dynamic world of digital news media, the technology designed to support and optimise newsroom workflows cannot remain static lest it risk presenting more of a hindrance to editorial teams than a help. Content management systems must be flexible and agile enough to support technological innovation and a news product’s ongoing evolution. This was the case with Swiss daily newspaper 20 Minuten, the most widely read news brand in Switzerland, and one of the several newspaper brands belonging to Swiss media company, the TX Group. The aim of replacing the previous content management system was to ensure that the digital channels, in particular, could be used as easily as possible. In order to continuously improve reader centricity, as well as the journalistic quality of the product, 20 Minuten needed a technology that could support this long-term plan. 20 Minuten is aimed at a broad readership and reaches over 2 million people. The amount of content and the range of topics covered and managed by the editorial team is correspondingly large. However, the in-house CMS was not tailored to the needs of 20 Minuten in every respect. Therefore, they needed to implement a modern, versatile solution that would allow for the continual evolution of the product while reducing overall systems costs. This is where Livingdocs came into play. The Livingdocs system is known for its flexibility and dynamism; every other month, new features are added — and outdated ones are removed — in order to keep the product lean and efficient. This ever-adapting quality – along with the highly intuitive UX and lean editor – positioned Livingdocs as the perfect solution to meet the requirements articulated by 20 Minuten. In addition, Livingdocs' approach to product development mirrors 20 Minuten's goals for the development of their web-first publication. The evaluation began in autumn of 2022, and once Livingdocs was chosen, this was followed by a turbo-charged turnaround: development work began in March of 2023 and just under 10 months later, on January 9, 2024, 20 Minuten — along with its sister publications Le Matin, L’essentiel (DE/FR), and 20 minutes — all had gone live with Livingdocs. Livingdocs delivered on the promise to rebuild the editorial systems of all five publications and meet all of the communicated requirements within a fair price. What were these requirements that Livingdocs frictionlessly fulfilled? First and foremost, they needed to replace the internally built system with a new headless CMS smoothly and without creating any blocks for ongoing editorial workflows. Thanks to Livingdocs’ streamlined product structure, 20 Minuten and its related publications and their corresponding editorial teams were all able to set up Livingdocs successfully in a matter of a few months. The flexible, adaptable nature of Livingdocs also enabled the 20 Minuten team to include new features that enriched their content, and thereby made it more attractive to readers. When it comes to specific features, 20 Minuten works heavily with live tickers for breaking news and standing topics. To ensure that the editorial team would be able to continue relying on this tried-and-tested narrative form, while better integrating it into the workflows, Livingdocs developed its own ticker tool, which has been used by all five digital brands since its launch. Further, thanks to the WYSIWYG user interface of Livingdocs, 20 Minuten’s editors can create and manage their articles and pages efficiently while staying close to the end product. Since the go-live of Livingdocs, the feedback has been overwhelmingly positive. The editorial team had shared that it is now fun to create content, emphasising the easy-to-use, intuitive interface and around-the-clock support from the Livingdocs team. The new system was immediately accepted by the team, and was running smoothly from the moment it was rolled out. Moreover, as Livingdocs was implemented in a managed service model, 20 Minuten is able to enjoy the advantages of an Azure-hosted set up, including bimonthly upstream releases, faster configuration options, reduction of overall systems costs and around-the-clock maintenance by our DevOps team. As in all Livingdocs projects, collaboration is key in order for the new system to perfectly complement the needs of the respective customer. In the case of 20 Minuten, the system and all elements were developed in close collaboration. In fact, the entire process before and after the go-live has been an exercise of intentional co-creation. As a benefit of our MSP model, Livingdocs offers 20 Minuten 24/7 support from our team and points of contact who bring a perfect blend of technical and customer service skills to provide assistance whether when setting up new features or troubleshooting. Manuel Sutter, Product Manager from 20 Minuten, noted that one of the best things about working with Livingdocs is our easy-going yet ever-professional attitude, as well as our straightforward communication and project management. He also remarked upon the value of our open-mindedness, which is crucial when developing new products alongside a client. Looking ahead, Livingdocs will continue to support 20 Minuten in optimising newsroom workflows to facilitate their delivery of wide-ranging reader-centric content. To this end, we will develop new solutions and features to enable its publications to evolve both from a content and technological perspective. --- ## Flexible and Forward Thinking: How Handelsblatt Fortified Their Editorial Workflows With Livingdocs Paving the Way for the Future URL: /en/success-stories/handelsblatt/ Flexible and Forward Thinking: How Handelsblatt Fortified Their Editorial Workflows With Livingdocs Paving the Way for the Future Handelsblatt A new system for a new way forward What makes Livingdocs the clear choice? The road ahead Goals Results When Düsseldorf-based news giant Handelsblatt realised they needed a new content management system to meet the evolving needs of their editorial staff, they looked to Livingdocs. With over 8 million readers across print, online and mobile channels per month – and the title of being the most widely read newspaper in the financial sector – their former CMS was too outdated and cumbersome to accommodate the speed of delivery and volume of content required to serve such a large audience. They needed a modern, flexible, intuitive system that could be easily integrated and connected to other systems in their ecosystem. And that’s why they chose Livingdocs. But don’t take our word for it. Get the story direct from the customer below, in Handelsblatt’s words... After more than a decade of using our previous content management system (CMS), the time had come for a change. The requirements for a CMS serving a modern newsroom had evolved significantly in recent years and our old system could no longer meet the current demands of our editorial team. The rigid link between the CMS and the frontend restricted our flexibility considerably. At the same time, dissatisfaction was growing in the editorial offices, as the system was cumbersome and the interface was outdated. Moreover, operation in the on-premise environment was complex and costly. These factors made us realise: A new system was needed. After a joint evaluation phase involving colleagues from development, product and both editorial teams, Livingdocs was chosen. The project started in November 2022, and we went first live with the article editor in the editorial department in November 2023. It was particularly important to us that the new system offered an intuitive user experience that would enable the entire newsroom to work more efficiently and in a more user-friendly way. Thanks to its headless approach and the flexibility to easily connect to existing systems such as Kordiam and HuGo, Livingdocs was the CMS choice for Handelsblatt. Moreover, Livingdocs’ focus on the actual needs of newsrooms – from workflows to user-friendliness – is a perfect fit for our needs. In addition, Livingdocs is intuitive to use and is already being used successfully in other major newsrooms; Livingdocs’ user-friendly UX and successful track record helped confirm our decision. Another important point was that the new CMS significantly reduces the maintenance effort compared to the previous system. Livingdocs has also fulfilled our expectations here. Looking ahead, Livingdocs is based on a modern technology stack that paves the way for the future, and is also cloud-ready. Since the introduction of Livingdocs, working in the editorial department has changed noticeably. There is a real enthusiasm for the new system, which significantly increases job satisfaction for the roughly 275 Handelsblatt editors who are working with Livingdocs. The processes and workflows have become simpler and more transparent thanks to the integration of Kordiam and Livingdocs. We are experiencing a new dynamic in the team: challenges are being tackled and solved. We would say Livingdocs’ particular strength is its strong focus on editorial processes. The modern and user-friendly UX makes our daily work easier, and the integration of interfaces such as Kordiam ensures that existing workflows are not only seamlessly continued, but also significantly optimised. The connection between Kordiam and Livingdocs has significantly improved the transparency and efficiency of our workflows. This integration enables us to control editorial processes centrally and to plan and implement content more easily and quickly. In addition, The training process for our editorial teams was extremely smooth; after just a few hours of training, the editors were able to work productively with the system. The collaboration with the Livingdocs team is based on an extremely close, direct partnership. From day one, we were supported by a clearly structured onboarding process, and the team was also on hand at all times during the evaluation phase. The regular dialogue, which has continued after the initial implementation, is particularly valuable. Our suggestions and proposals for improvement are not only listened to, but often also find their way into new releases. This close co-operation has contributed significantly to the success of the project. During the transition phase, we are still using our previous CMS in parallel. As soon as all content types and functions are fully mapped in Livingdocs, we will make the complete switch. In the meantime, acceptance of the new system is high throughout the entire editorial team; our IT department has also been convinced by the new Livingdocs solution. Together with internal and external development teams, we were able to organise the transition smoothly. Our experience with Livingdocs so far has already led to new ideas for features and workflows, which we are developing further in close collaboration. The rollout of Livingdocs will take place in several phases. Livingdocs was well equipped to accommodate our transition approach thanks to their experience in supporting a variety of different system replacement strategies. We have already successfully introduced Livingdocs for article creation in the Handelsblatt editorial department. We are currently working on converting the page management, and in the next phase WirtschaftsWoche will also be converted to the new system. With the introduction of Livingdocs, we have also paved the way for further technological innovations. The integration of Kordiam into the CMS has considerably simplified the planning and implementation of editorial processes. An interface to the print system is also planned for the future in order to further optimise print production and reduce manual processes. A look into the future shows us that Livingdocs not only fulfils our current requirements, but also offers numerous potentials for future developments. This project has impressively demonstrated how important it is to rely on a flexible and future-orientated CMS solution in order to survive in the dynamic world of journalism. --- ## Heute URL: /en/success-stories/heute/ Heute Heute New requirements – new system Livingdocs – the ideal «headless»-system Wide scope for customisation Acceptance in the editorial department The Corona Crisis put it all to the test «Heute» is ready for tomorrow Goals Results «Heute» is Austria's leading and most-read free newspaper. Furthermore it has the second-highest number of readers of all newspapers in Austria. The Swiss TX Group holds a majority interest in the online portal «Heute.at». In May 2020 alone, more than 8 million unique clients were recorded on the entire «Heute.at» offering. The visitor frequency is accordingly high and requires systems that can deliver top performance in every respect. Since 2017, «Heute.at» had been working with a CMS that was used by the Swiss majority owner of the digital section of «Heute». With a rather high degree of complexity and a large range of functions, this system fulfilled the general needs of a modern online editorial office very well. Nonetheless, certain new individual desires arose, e.g. to be able to respond more quickly and independently to new requirements in daily business and to be able to structure development more flexibly in the long term. Considering various budget aspects a concept and a system had to be found for the transition to a new editorial system that would keep costs and workload as low as possible while still meeting the highest demands. A quiet but powerful transition needed to take place, in which readers would not notice anything at first glance, but would definitely also benefit from the system optimisation, e.g. through faster news production and new storytelling elements. The frontend was to remain largely unaffected by the conversion of the system behind it. This reduced the complexity of the undertaking in some areas and was intended to minimise any losses in the SEO area, however brought with it very specific challenges of its own – after all, figuratively speaking, the engine of a car had to be replaced here at full speed. A project that was literally made for Livingdocs. When media companies replace their publishing infrastructure, they usually redesign the appearance of their online portals at the same time. However, this is not always necessary and can sometimes even be counterproductive at the time. Many CMS are linked to the «frontend» (website) where its content is delivered. As a «headless» CMS, however, Livingdocs has no preference regarding the frontend that consumes its content. It can basically serve any kind of frontend, which can be based on every technology available. Of course, it still remained an interesting challenge to develop the perfect solution for «Heute.at», which would perfectly replace the old platform without changing the existing frontend visually or technically in any way. One of the important approaches was, for example, to install a separate interface for the existing frontend on the Livingdocs server, which then allowed a smoother transition of the systems behind it. «Heute.at» was in need of a system that was as flexible and open as possible and could be tailored to the specific needs of the editorial team. The development department should have the possibility to continue developing the CMS after the transition without losing connection and support for the core product. Clemens Pilz, Head of Digital Development at «Heute.at» is satisfied: «The modular structure of Livingdocs allows our in-house team to freely create components on overview pages and within articles and to adequately respond to the feedback of the editorial team.» This principle also ensured the smooth integration of external components such as video players, survey tools and visualisations, which are essential for contemporary journalistic storytelling. Special emphasis was placed on intuitive application – long-standing print journalists should be able to use the system in the same way as young «digital natives». Instead of blocking the entry into advanced online work like a barrier, this new CMS was to invite and animate all users to do so through a clear structure and a wide variety of design options. «In working with the ‹Heute› team, Livingdocs demonstrated a high degree of flexibility and cooperativeness to improvise» says Clemens Pilz. In order to accommodate the work processes of the editorial team, several features were added to the core product, including new upload options for photos, more extensive search functions, a character limit for the article title and the placement of stories on overview pages with special tags. One of the new requested functions is the character restriction, which counts, displays and limits the number of characters entered per component to a set maximum. The editors' feedback during training and in the first weeks after the transition was consistently positive. Especially the clear structure of the system on the article level and the intuitive writing and creating of central elements were highly praised. Due to the Corona pandemic and the resulting home office work mode for large parts of the editorial team, adjustments in the workflow were definitely a challenge, but already after a few days everything and everyone got up to speed well: The proofreading function in Livingdocs allows different workflow approaches to publishing stories, depending on the corresponding situation. As a rule, an editor can forward his finished article to his head of department, who edits the story and sends it to the editor-in-chief for publication. If necessary, however, an employee can also forward the story directly to the heads of the editorial office – or in the case of breaking news, if he or she has been given permission to do so, put the story online directly and place it in the frontend. The transition to Livingdocs had been carefully planned a long time ahead and then suddenly the Corona crisis hit the «Heute» team during its «hottest» phase. Not only could the communication with Livingdocs only be done via chats, telephone calls and video conferences in the final weeks due to the pandemic – the borders between Austria and Switzerland were fully shut – also internally at «Heute» entirely new ways of interaction and communication had to be found. «Originally, all employees were to be introduced to the new system in extensive, personal training sessions. But because of the danger of getting infected with the coronavirus, this was no longer an option» says Clemens Pilz. In order to be able to stick to the planned schedule despite the crisis, detailed training material with video tutorials, manuals and online hangouts were produced for the editorial team. «The fact that the transition to the new CMS was yet successful under these adverse circumstances is due to our team's willingness to improvise as well as the personal commitment of our editors, who familiarised themselves with Livingdocs in their home office.» The successful conversion of «Heute.at» is excellent proof that the comprehensive and inspiring publishing experience of Livingdocs can be integrated and implemented everywhere and even under difficult external conditions – even «behind» an existing portal that has not specifically been improved for its readers, but primarily for its editors and developers. «Heute.at» editor-in-chief Clemens Oistric is delighted: «In cooperation with the Livingdocs team, we have succeeded in developing a product that meets the highest technical standards. The intuitive application and the modular structure guarantee speed and flexibility in our daily news production.» By having changed to the new system, the «Heute» development team can in future respond directly and quickly to the wishes of the editorial staff and further develop the CMS parallel to ongoing operations and tailor it to the current production situation. First projects were already formulated only a few weeks after the launch. In the medium term, not only comfort features are planned, but also new possibilities in «storytelling». Frontend and backend will be further processed together in order to give editors the freedom to visualise their journalistic content. --- ## The Big Bang: Livingdocs as KStA’s reliable CMS partner during its full-scale tech relaunch URL: /en/success-stories/koelner-stadt-anzeiger/ The Big Bang: Livingdocs as KStA’s reliable CMS partner during its full-scale tech relaunch Kölner Stadt-Anzeiger Goals Results When it comes to product development, speed, agility, and creativity are crucial elements for achieving success. However, this isn’t the case for numerous traditional media companies; many face difficulties when attempting to move forward and evolve due to slow processes characterised by extensive, drawn-out discussions and (often overly) meticulous attention to detail.Kölner Stadt-Anzeiger (KStA), the leading German news publisher in the region of Cologne, encountered similar challenges when it became apparent that its website, ksta.de, could not be developed any further under its existing conditions, and achieving any growth of note seemed infeasible. The company‘s content creation was sluggish, distribution was not up to date, and the technical infrastructure was outdated. So KStA decided to forge ahead in the most ambitious, albeit risky, way: by changing everything in a massive overhaul, aptly named the “big bang” relaunch. “Such a drastic approach was essential,” explains Timo Schillinger, Senior Product Manager at KStA. “Our tech stack and CMS were nearing end of life, and we had hardly any remaining maintenance ability. We were running out of updates and licences, so there was no foreseeable way to move forward with the systems already in place.” The limitations imposed by this outdated tech had far-reaching implications when it came to the daily activity of the news publication: due to these obstacles, KStA was unable to develop new types of content, improve distribution, implement AI, integrate personalisation, and much more. After a lengthy series of intense discussions, the KStA decided that the best approach would be a full-scale reinvention, recognising that this path would be the riskiest with the greatest potential for significant challenges. “We included eight projects in this one big relaunch,” Schillinger says, noting that each of the eight projects was a sizable challenge in and of itself. “It would have been an enormous amount of work to complete just one of these projects. Yet we set a goal to put all 8 projects in one relaunch. Moreover, we set the target to finish the relaunch by a fixed date less than eight months from the start.” One of the most salient issues creating resistance in the forward-thinking development of KStA’s news website was the monolithic, overly-customised CMS which couldn’t handle the rapid speed of delivery required to remain current, relevant and competitive in digital news publishing and media. According to Schillinger, “[KStA’s] content creation was too slow, our distribution was not up to date. When we decided to do the big bang relaunch, we had to make sure that we had a reliable Content Management System which would minimise the risk related to this aspect of the overhaul.” It is here that Livingdocs played a pivotal role. With the Livingdocs CMS designed to suit the needs and speeds of today’s newsrooms, KStA was able to meet their digital-first goal of launching all 8 projects by the defined deadline. In November 2022, the KStA website was officially relaunched on Livingdocs. Livingdocs now supports ksta.de in publishing and distributing approximately 300 web articles daily with more efficient communication, multiple channel alignment and consistency of asset distribution thanks to collaboration tools and a wide breadth of functionalities and features. When working with Livingdocs, editors are able to create articles, pages, and coordinate a variety of assets and services (e.g. video, podcasts, newsletter tools, revenue ad integration, paywall and subscription management, etc.) all without having to leave our CMS; everything they need is either built into or smoothly integrated with Livingdocs. For example, users can explore the potential of article metadata and gain access to automated tagging capability related to topic, level of significance, reader needs, etc. thanks to the integration of our partner iMatrics’s AI auto-tagging solution. It should be noted that a team’s genuine interest in wanting to work digitally is a determining factor for a successful digitalisation project, especially one as ambitious as KStA’s 8-in-one project. In this way, the quality of CMS user experience should not be underestimated. At Livingdocs, we are driven to ensure our user experience is intuitive and easy-to-use. Schillinger recalls that with the former CMS, creating an article was tedious and overly complicated, akin to filling a tax form, a far cry from the enjoyable, straightforward experience KSTA’s journalists have while working with Livingdocs. “We wanted our editors to focus on the one thing that is important: writing articles and creating top-quality content without having to waste operating a critical yet overly cumbersome tool,” Schillinger elaborates. In fact, Schillinger recounts that, when KStA held their Livingdocs training – which lasted only a swift 3 hours for over 200 editors – people left with a smile, expressing their eagerness to have Livingdocs be rolled out ASAP and universally as the new ksta.de CMS. Moreover, Schillinger remarked that it is not just the user experience that inspired KStA to select Livingdocs; it is also the pleasant, friendly customer experience working with us. And a better user experience supported by a competent and refreshingly friendly team means more time and energy to focus on creating better journalism. The future looks bright as KStA moves ahead with Livingdocs by its side. It has already seen some positive changes since the implementation of Livingdocs. “In our ideal vision, content creation for all channels is digital first; this includes our print products. We are currently working on an interface that will bring digital content into our physical newspaper. We will be able to take this live very soon,“ Schillinger shares. “The relaunch allowed [KStA] to depart from our dead-end outlook and paved the way for further growth and development.” We at Livingdocs are thrilled to be part of this journey, and to grow alongside, support and guide KStA as it continues its progress into the future. --- ## Neue Zürcher Zeitung URL: /en/success-stories/nzz/ Neue Zürcher Zeitung Neue Zürcher Zeitung Workflows System landscape Separation of concerns A new form of publishing Goals Results The Neue Zürcher Zeitung, short NZZ, is the oldest of the major newspaper brands in Switzerland and has a rich history of quality journalism across borders. Like many bigger media companies, they applied a plethora of different tools and workflows across their titles. Their main CMS was Atex Polopoly. Due to the changing landscape of content consumption, they were faced with new challenges that couldn’t be solved in the old system. NZZ did think big. The project was not just about upgrading from a legacy system, but about building the infrastructure for a digital future of the whole newspaper. There was one core challenge: One newsroom should write for both online and print edition. Using one tool: Livingdocs. It was clear that for this to work, Livingdocs, a browser-based web editor, would need to support a lot of print specifics. Moreover, we needed to define a new workflow that could bring together two mostly separated worlds: writing for print and writing for the web. The NZZ became an innovative lab environment where together we could find a novel way to work the newspaper business. A unified approach now brings print and online together, allows easy and quick setups of new content products and supports the regional outlets. Content comes alive in this environment, and it becomes the foundation on which a subscription-based business model can be built and maintained. The key to the solution was the component-based nature of Livingdocs. In Livingdocs, an article is not a template, but a flexible arrangement of about 20 smaller templates, the components. Going from an online article to a print article is just a translation of one component set into another. The same is true across products, e.g. going from the daily edition to the sunday edition or the lifestyle magazine. Today, there are about 500 components at NZZ spread over 24 different sets in 6 different content products. The design team updates those sets in a two-weekly rhythm and improvements are continually integrated. Gone are the days of the big re-design. The journalists work comfortably in their web-browser and can flexibly write for the whole range of products, creating the best possible reading experience for different audiences. Even the proofreaders profit from the use of components through a system that highlights only the components that changed since the last spellchecking review. The systems landscape was drastically simplified. There is one single entry point for production: Livingdocs. Articles written for print in Livingdocs are sent to WoodWing Enterprise for post-processing in InDesign. InCopy licenses are not needed anymore. Even the newsletters are written in Livingdocs and sent to Adobe marketing cloud only for delivery. The editorial planning happens in Desk-Net. Data journalism doesn’t need a separate team anymore, but its application has been simplified so far that it is integrated into the newsroom and any editor can use components to visualize analyses. For this, NZZ built the Q Tool that is seamlessly integrated into Livingdocs. The frontend applications are developed by NZZ. They built a web framework (Morpheus) which works with Livingdocs as a backend and a flexible native app builder called VAMP, based on react native. The paywall is CeleraOne and payments are handled in SAP. In addition to their own delivery channels, Livingdocs supports a wealth of other channels such as Facebook Instant articles or Google AMP. The new workflows at NZZ allow every journalist to write for print and online. While the flexibility to work across channels has become greater, NZZ wanted to restrict concerns about the layout in the production logic. Livingdocs allows for graphical layout of teasers on the start and overview pages. NZZ wanted a more streamlined process, however, in which only very few users control the layout. Most of the site responsibles now work on a simple priority list view that we implemented in Livingdocs. They see which new articles have come in for a topic and sort them with drag and drop. Not all journalists are concerned anymore with how a certain teaser image looks at a particular location, only a very small team implements the graphical post-processing for the start page. This improves performance and overall efficiency. A similar picture presents itself with print. Livingdocs allows for a lot of the day-to-day needs of print journalists, such as print-specific characters, seeing the correct line-breaks and checking over- and underflow. A team of 6 is responsible for the microtypographical postprocessing on the InDesign page, while the rest of the newsroom can work on their stories. To streamline these processes, NZZ used the authorisation system of Livingdocs. Journalists only see the option to write and publish articles. Site responsibles also have access to the list tool in order to sort articles for topics, and only a small handful of users has access to the graphical page management. In addition, they used configurable workflow tasks to ensure that all articles are proofread and reviewed. At the core of NZZ’s strategy are questions that concern every traditional newspaper: How can we produce more efficiently, drive revenue on content and still maintain a high quality product? The investment in new workflows at NZZ has paid off: The last 2 years have seen profits again and the shareholder dividend is back where it was. It was great to see how open the team at NZZ was to embrace new technologies, and how they challenged us to develop a toolkit that really works. Our journey with NZZ continues. In late 2016, they became the first outside investor into Livingdocs with a stake of 15% and they will remain at the forefront of our innovation cycle, continually updating, trying out new features in their newsrooms and challenging our ideas against the reality of the newspaper business. What about your success story? Find out what Livingdocs can do for you! — Request a demo --- ## Swisscom URL: /en/success-stories/swisscom/ Swisscom Swisscom TV & Bluewin The Challenge Swisscom Office Kick-off A well played long ball Extra time Goals Results Bluewin is the second largest news site in Switzerland. The company started out as an internet provider and like many providers they set the start page of the installed browser and offer an email address (@bluewin.ch). The brand belongs to Swisscom, the largest telecom enterprise in Switzerland. The newsroom faced the challenge that editors were unhappy with their current system, Adobe CQ5. The system caused huge lags in its setup, keeping editors waiting for minutes before an article could be published. In addition, they imported a lot of articles from news agencies and once the importer was running hot (about twice a day) the whole system could become unresponsive for up to 30 minutes, leaving editors idling around waiting for timeouts to cease. All in all, a lot of productivity was lost. Livingdocs first came to Bluewin’s attention at Pirates Hub, the innovation hub of Swisscom. A first pitch was organized. Seeing the components move around on the page in real-time, content being edited inline and published in a matter of milliseconds, Bluewin’s head of portal was hooked. In the summer of 2016, he asked Livingdocs to implement a proof of concept for the TV&Entertainment section of bluewin.ch. …supports and enables open innovation within Swisscom and builds an ecosystem for innovation and entrepreneurship. It acts as community and innovation platform and expert within Swisscom as one of the biggest swiss companies as well as the swiss and international economy. The Pirates Hub takes the role as bridge builder to entrepreneurs, startups and experts. With an iterative, fast and agile innovation process it establishes collaboration between start- and scaleups and Swisscom. The Livingdocs team delivered. Not only did the TV section work seamlessly within Livingdocs. On top, Livingdocs incorporated an improved design that Bluewin’s designer Ron had in mocks for over a year but was never able to apply to the live page. So together, we decided to take the brave step and suggest a replacement of Adobe CQ5 within Swisscom’s large organization that was just about to harmonize systems towards Adobe. Unsurprisingly, a large enterprise such as Swisscom proceeded with caution. But within a couple of months, we won a growing group of Livingdocs supporters at Swisscom, strong enough to make the change happen. At the beginning, supporting Bluewin was quite a challenge. At that point, Livingdocs was a system geared towards newspaper publishing, still lacking some of the functionality a portal required. We built an automatic importer queue that could easily handle 1000 news agency articles per day backed by sophisticated rule sets to automatically place, cross-link and advertise the content on the page. Timed scheduling and push notifications were incorporated as well. Moreover, the portal faced another challenge that we were to help with. Bluewin needed to shift its business model, as it relied heavily on ads and margins in the ad market were shrinking. What we developed together is a novelty in the German speaking news world and to our knowledge world-wide. Read on. Swisscom provides the biggest set-top box TV offer for end-users in Switzerland. They managed to acquire the rights for a great sports program, with UHD transmission of the FIFA soccer World Cup and full rights on all games of the UEFA Champions League among others. Sports is becoming a major driver for Swisscom TV. And that is exactly where the Bluewin news desk came in. Swisscom envisioned a system that uses Bluewin’s editorial content to enrich and highlight the Swisscom TV sport offerings. They called it content dossiers. The benefit is mutual: Bluewin gets a completely new business model by increasing TV subscriptions and Swisscom TV gets an edge over other OTT and internet-TV providers such as Netflix with innovative editorial content. Bluewin has been productively using Livingdocs since January 2018 across all three newsrooms in the German, French and Italian speaking parts of Switzerland. The software for the Swisscom TV dossiers was launched on May 23 2018 and it was fully visible to all Swisscom TV subscribers starting with the soccer World Cup in Russia on June 14. And our journey with Swisscom continued: Following autumn the UEFA Champions League started with lots of great content offerings and Bluewin has since had a whole bag full of ideas to bring sport news in Switzerland to the next level. Kick-off for Swisscom TV's use of Livingdocs was the FIFA world cup 2018 in Russia. Swisscom TV acquired rights for UHD transmission of the games and uses Livingdocs to highlight their offer. What about your success story? Find out what Livingdocs can do for you! — Request a demo --- ## Süddeutsche Zeitung Magazin URL: /en/success-stories/sz/ Süddeutsche Zeitung Magazin Süddeutsche Zeitung Magazin Leaving the old world Looking for new land First steps on a new continent The future looks bright Goals Results Süddeutsche Zeitung (SZ) is one of Germany’s leading quality newspapers. They have one of the most innovative developer teams across news corporations. They use it to leverage their position as technological frontrunners and to support the journalistic quest to make complex matters easy to grasp. One of their most famous recent projects is the visualization of the insights out of the Paradise Papers.SZ also issues the biggest magazine of all German daily newspapers. Unlike other newspaper weeklies, the SZ Magazin is positioned as a product in its own right, with a homepage of its own. Since the early 2000s, SZ Magazin developers and journalists had worked with an editor they had built themselves. With further outlets such as a digital edition in a mobile app joining the traditional print edition, a separate editing system was deployed. After this expansion, workflows urgently needed streamlining. In order to make the online version of the magazine more attractive, the journalists also wanted to produce additional articles exclusively for online. Yet there was a catch: «The editorial team plainly stated that producing this online-only content additionally with the old inconvinient system would be inefficient and not productive», recalls project manager Judith Gerber. «So we needed something new and innovative. But at the same time we needed to keep all operating journalists on board with the change – juniors and seniors. We wanted an intuitive system that a newcomer would immediately understand.» Magazine articles are either imported from the print system or written originally in Livingdocs. The editor allows journalists an easy way to create content and see how it works on the web and on different devices. The developer team evaluated options. They needed a powerful and flexible editor, because web technology develops quickly, and to keep up their high editorial and technological standards, they needed to move at the same pace. A while ago, they therefore had agreed on a «microservice strategy» that requires important technological components to be updatable independently. Livingdocs with its modular approach provided a clear advantage over other content-creation systems running at the SZ publishing group, such as Apostrophe. Livingdocs empowers the customer to come up with their own mix of tools that best fits their needs. Livingdocs’ software components can be flexibly rearranged – either taken out, or enriched with custom modules. This allows customers to develop independently, and release faster and more efficiently. The evaluation team arrived at two options: Either build their own system again, or use Livingdocs. The developers built a prototype and presented it to the editorial team next to Livingdocs. While the journalists liked both, the technical crew paced ahead. They were eager to have a working system as soon as possible – and thus voted for Livingdocs. «We could start running super quickly», Judith Gerber points out. The journalists had a long wish list of features. Yet when they produced two magazine editions online in parallel to their normal workflow, it turned out that many features on the list could be skipped. «It’s actually impossible to describe a new workflow theoretically», says Judith Gerber. «People are always anxious to forget something. The best way is to just try the new system in practice.» Soon the minds of editors and developers were eased. Not only was the new system running. The best part for project manager Gerber was the support her team got from the journalists. «They said: 'This is so much better than our old system. Can we please have it right away and start working with it?'» One feature they loved was that they could just drag and drop images from their desktop into the article they were producing. Editors now worked much faster. Articles from the magazine’s other editorial system could be imported automatically with a tool that SZ developed and plugged into Livingdocs. When finalizing the release of the new editor, SZ and Livingdocs developers communicated through a dedicated Slack channel. That worked well, reports developer Thomas König, who partook in evaluating Livingdocs and integrating it into the SZ Magazin’s technical ecosystem. «When we had urgent questions, we got answers very quickly.» Communicating through this dedicated channel is a plus for König: «Usually, people hesitate to contact developers. With Slack this felt much more natural, because you know that there is always somebody on the other end who is happy to answer.» The release for the new editor was completed well on time, and within budget. The cherry on top, according to developer König: «Livingdocs is just fun to work with. We love programming in node.js because it is modern web technology.» Adding their own tools, such as the customized importer, was supported very well by Livingdocs APIs and libraries, and «felt very natural, not like a hack», says König. What about your success story? Find out what Livingdocs can do for you! — Try out Livingdocs --- ## Back to the Future: The transformation of Germany's oldest and widest-reaching website URL: /en/success-stories/t-online-stroeer/ Back to the Future: The transformation of Germany's oldest and widest-reaching website t-online Technology empowers journalism A media powerhouse decides to overhaul its engine Bringing t-online up to speed The road to the future Goals Results Since its acquisition by Ströer, t-online – the champion in online reach – has been systematically expanded to become the leading digital publication. In line with its mission to be the number 1 media brand, Ströer has invested heavily in t-online’s editorial quality. After all, quality, technology and reach go hand in hand.In parallel to the expansion of the editorial team – including the introduction of an investigative journalism team, the establishment of a central newsroom in Berlin and the development of a regional press department – Ströer completely revamped its technological foundation in alignment with the following motto: Ströer is the leading German outdoor advertiser, especially in digital out-of-home (DOOH) inventory, as well as the largest digital advertising marketer. Since its acquisition of t-online from Deutsche Telekom, Ströer has become the widest reaching, purely digital publisher. In addition to t-online, the Ströer Content Group's publishing portfolio includes Giga.de, Kino.de, familie.de, desired.de, spieletips.de and watson. In recent years, the company has invested heavily in high-quality journalism at t-online: The editorial team has been continuously expanded to more than 150 journalists, and it invested in its own editorial trademark. At t-online, the strict separation of news and opinion is essential, as is providing consistently free access to its entire offering. At the same time, t-online embarked upon a fundamental transformation of its tech stack, totally redeveloping its technology and setting up a new infrastructure while implementing a new design and usage concept. This included relaunching the website with a new UX/UI concept, implementing the business domain search, and setting up the content management system (CMS) in the Cloud (aws). The t-online tech team opted for a serverless approach with a headless CMS, a data layer and independent playout for its digital products. The focus always aligns with the user: first-class user-friendliness for the newsroom, a browser-based editor that allows journalists to work from anywhere, a platform that enables the editing of metadata for SEO-related requirements and a flexible framework to create a publishing suite for the entire Ströer Media Group. In short, the goal was to implement a flexible CMS that would provide the best possible support for editorial workflows while offering stable and reliable interfaces (APIs). After a comprehensive evaluation, the Livingdocs CMS proved to be the ideal partner for t-online. The key to the reorganisation is the interaction between the editorial team, the t-online tech team and the Livingdocs product development team. The acceptance of Livingdocs within the editorial team has been critical to the success, because that is exactly what the CMS is there for: to provide the best possible editorial experience on a day-to-day basis. Two key elements have contributed to the success of the ongoing roll-out: the editorial experience that t-online’s journalists have with Livingdocs, and the potential for seamless integration of the Livingdocs system with t-online’s existing systems. The overarching aim here: enabling faster and better editing of editorial content. The results are already evident. "Our journalists are having fun with the Livingdocs Editor, and we are experiencing enormous efficiency gains in the editorial department," says Sven Scheffler, Chief Operations Officer at Ströer Content Group. For example, the number of clicks required to publish a new story has dropped by 44%, and the time to produce an article has been reduced by 37%. "This allows our editorial team to focus on even better research, insightful commentary and compelling headlines," says Scheffler. "Simply put, it's better journalism." Moreover, with the Livingdocs system, the editorial team at t-online is able to tap into the speed that drives success; this applies to the speed of editorial processes, as well as the speed of responding and adapting in the face of challenges. In fact, it is this speed of response that makes the collaboration between Ströer’s tech team and Livingdocs work. “The most important asset is the collaboration between our techies and the Livingdocs team,” says Scheffler. “With short response times, we have been able to define and test prototypes in order to develop the best products for our editorial team.” t-online has placed particular focus on improving the video and image workflow. In the Media Library, Livingdocs created flexible parameters for defining metadata and optimised internal processes. As a result, publication workflows have been markedly accelerated. "Livingdocs supports our internal software teams with special services such as a sustainable solution for image and video asset management and an enhanced tool for curation," says Thomas Pietsch, Tech Lead of the t-online CMS team. "Moreover, selecting an image with rich, relevant metadata improves search engine results." So what’s next? Thanks to the adaptability of the Livingdocs APIs, Ströer can keep up with the pace of the dynamic media landscape, working on workflows and technology improvements without causing any systemic interruption to publishing processes and schedules. As this project evolves, as do our customers' needs and aspirations. For example, given the overall success of the Livingdocs roll-out at t-online, Ströer has decided to migrate all of its own publisher brands to Livingdocs, including Giga, Kino, Desired, Familie and Spieletips. Livingdocs is thrilled to be working with such a major driving force in the German-language news world. ---